Company Description Somara Wellness is a holistic wellness brand in Hyderabad that focuses on the well-being of the body, mind, and the ideal self. Ranked No.1 Spa brand in Hyderabad on #TripAdvisor, we prioritize high-quality service and customer experience to provide a lifestyle product rather than just a spa experience. Role Description This is a full-time on-site role for an Assistant Spa Manager located in Hyderabad. The Assistant Spa Manager will be responsible for spa management, ensuring customer satisfaction, providing excellent customer service, budgeting, and overseeing skin care services. Qualifications Spa Management skills Customer Satisfaction and Customer Service skills Budgeting skills Experience in Skin Care Excellent interpersonal and communication skills Ability to work in a fast-paced environment Previous experience in a spa or hospitality industry Certification in spa management or related field a plus Show more Show less
Company Description Somara Wellness believes in the holistic well-being of the body and mind, helping you achieve your ideal self. Ranked as the No.1 Spa brand in Hyderabad on TripAdvisor, we focus on high-quality service and exceptional customer experience. More than just a spa, Somara Wellness offers a lifestyle experience designed to bring out the best in you. Role Description This is a full-time on-site role for a Front Desk Manager located in Hyderabad. The Front Desk Manager will be responsible for overseeing the front desk operations, greeting and assisting clients, managing reservations, handling customer inquiries, coordinating with other departments, and ensuring a high level of customer satisfaction. The manager will also be responsible for maintaining a professional and welcoming environment. Qualifications Strong customer service and interpersonal skills Experience in managing front desk operations and staff coordination Proficiency in handling reservations and managing schedules Excellent organizational and multitasking skills Ability to manage and resolve customer inquiries professionally Proficiency in using office management software and tools Previous experience in the wellness or hospitality industry is a plus Bachelor's degree in Hospitality Management, Business Administration, or related field
Role Overview: As a Front Office Supervisor at Somara Wellness in Hyderabad, your role is crucial in ensuring the smooth operations of the holistic wellness center. You will be responsible for overseeing daily front office operations, performing receptionist duties, maintaining excellent customer service standards, managing reservations efficiently, and fostering effective communication with both clients and staff members. Key Responsibilities: - Utilize your supervisory skills to oversee daily front office operations. - Perform receptionist duties with a focus on providing exceptional customer service. - Manage reservations effectively to ensure optimal utilization of resources. - Communicate efficiently with clients and staff to maintain a harmonious work environment. Qualifications Required: - Possess strong supervisory skills and experience in receptionist duties. - Demonstrate proficiency in customer service and reservations management. - Exhibit excellent communication skills to interact effectively with clients and team members. - Previous experience in a similar role is preferred. - Ability to multitask and prioritize tasks efficiently. - Showcase exceptional organizational skills to streamline operations. - Knowledge of spa operations will be considered a plus. - Minimum educational requirement: high school diploma or equivalent.,
Company Description Somara Wellness is a premier spa brand dedicated to promoting holistic well-being for the body, mind, and self. Renowned for our commitment to high-quality service and exceptional customer experiences, we have been ranked the No. 1 spa brand in Hyderabad on TripAdvisor. More than just a spa, we are a lifestyle choice for those seeking rejuvenation and self-care. At Somara Wellness, we aim to ensure you leave with a better version of yourself. Role Description This is a full-time on-site role located in Hyderabad for an Assistant Spa Manager. The Assistant Spa Manager will oversee daily operations, ensuring high-quality service and an exceptional customer experience. Responsibilities include leading the spa team, managing customer satisfaction, maintaining operational efficiency, and supporting budgeting and inventory management. The role requires maintaining standards for skin care treatments and fostering a positive and professional work environment. Qualifications Strong knowledge and expertise in Spa Management and Skin Care treatments Proven experience in Customer Service and Customer Satisfaction Skills in Budgeting and operational efficiency Excellent team leadership and organizational skills Ability to handle on-site operations and work collaboratively with a team Bachelor’s degree in Hospitality, Wellness, or a relevant field is a plus Previous experience in a spa or wellness center environment preferred
Company Description Somara Wellness is dedicated to enhancing the holistic well-being of the body, mind, and spirit. Ranked as the No.1 Spa brand in Hyderabad on TripAdvisor, we pride ourselves on providing exceptional service and an unparalleled customer experience. Our offerings go beyond traditional spa services to embody a complete lifestyle transformation. At Somara Wellness, our goal is to help clients leave feeling rejuvenated, refreshed, and empowered. Role Description This is a full-time, on-site role for a Spa Manager, located in Hyderabad. The Spa Manager will oversee daily operations of the spa, ensuring high-quality service and customer satisfaction. Responsibilities include leading and managing the spa team, developing strategies to enhance guest experiences, managing budgets, maintaining inventory, and ensuring the spa's standards are upheld. The role will also require staying up-to-date with the latest trends in skin care and wellness services. Qualifications Experience in Spa Management and overseeing operations to maintain service excellence Strong focus on Customer Service and achieving Customer Satisfaction Proficiency in Budgeting and financial management Knowledge and expertise in Skin Care and wellness practices Strong organizational, leadership, and communication skills Ability to lead a team and achieve business goals collaboratively Prior experience in hospitality and wellness management is a plus Bachelor’s degree in Hospitality, Business Management, or related field preferred