Company Description Somara Wellness is a holistic wellness brand in Hyderabad that focuses on the well-being of the body, mind, and the ideal self. Ranked No.1 Spa brand in Hyderabad on #TripAdvisor, we prioritize high-quality service and customer experience to provide a lifestyle product rather than just a spa experience. Role Description This is a full-time on-site role for an Assistant Spa Manager located in Hyderabad. The Assistant Spa Manager will be responsible for spa management, ensuring customer satisfaction, providing excellent customer service, budgeting, and overseeing skin care services. Qualifications Spa Management skills Customer Satisfaction and Customer Service skills Budgeting skills Experience in Skin Care Excellent interpersonal and communication skills Ability to work in a fast-paced environment Previous experience in a spa or hospitality industry Certification in spa management or related field a plus Show more Show less
Company Description Somara Wellness believes in the holistic well-being of the body and mind, helping you achieve your ideal self. Ranked as the No.1 Spa brand in Hyderabad on TripAdvisor, we focus on high-quality service and exceptional customer experience. More than just a spa, Somara Wellness offers a lifestyle experience designed to bring out the best in you. Role Description This is a full-time on-site role for a Front Desk Manager located in Hyderabad. The Front Desk Manager will be responsible for overseeing the front desk operations, greeting and assisting clients, managing reservations, handling customer inquiries, coordinating with other departments, and ensuring a high level of customer satisfaction. The manager will also be responsible for maintaining a professional and welcoming environment. Qualifications Strong customer service and interpersonal skills Experience in managing front desk operations and staff coordination Proficiency in handling reservations and managing schedules Excellent organizational and multitasking skills Ability to manage and resolve customer inquiries professionally Proficiency in using office management software and tools Previous experience in the wellness or hospitality industry is a plus Bachelor's degree in Hospitality Management, Business Administration, or related field
Role Overview: As a Front Office Supervisor at Somara Wellness in Hyderabad, your role is crucial in ensuring the smooth operations of the holistic wellness center. You will be responsible for overseeing daily front office operations, performing receptionist duties, maintaining excellent customer service standards, managing reservations efficiently, and fostering effective communication with both clients and staff members. Key Responsibilities: - Utilize your supervisory skills to oversee daily front office operations. - Perform receptionist duties with a focus on providing exceptional customer service. - Manage reservations effectively to ensure optimal utilization of resources. - Communicate efficiently with clients and staff to maintain a harmonious work environment. Qualifications Required: - Possess strong supervisory skills and experience in receptionist duties. - Demonstrate proficiency in customer service and reservations management. - Exhibit excellent communication skills to interact effectively with clients and team members. - Previous experience in a similar role is preferred. - Ability to multitask and prioritize tasks efficiently. - Showcase exceptional organizational skills to streamline operations. - Knowledge of spa operations will be considered a plus. - Minimum educational requirement: high school diploma or equivalent.,