Front Office Supervisor

Role Overview: As a Front Office Supervisor at Lords Hotels & Resorts in Chandigarh, your primary responsibility will be to oversee reception area operations and ensure exceptional customer service. You will manage reservations, handle receptionist duties, and supervise front office staff to maintain a professional and welcoming environment. Key Responsibilities: - Manage reception area operations and ensure outstanding customer service - Oversee reservations and handle booking inquiries - Supervise front office staff and foster effective communication - Handle receptionist duties, including answering calls and guest check-in/check-out procedures Qualification Required: - Possess supervisory skills to effectively manage front office staff - Familiarity with receptionist duties and guest check-in/check-out procedures - Strong customer service skills to enhance the guest experience - Proficiency in reservations management and maintaining reservation systems - Excellent communication skills for efficient guest and staff interaction - Ability to solve problems and handle multiple tasks in a fast-paced environment - Previous experience in hospitality, particularly in a supervisory role, is advantageous - Bachelor's degree in Hospitality Management or a related field is preferred.,