RENAI SREE KRISHNA

Trains, cross–trains, and retrains all front office personnel. Participates in the selection of front office personnel. Schedules the front office staff. Supervises workload during shifts. Evaluate the job performance of each front office employee. Maintains working relationships and communicates with all departments. Maintains master key control. Verifies that accurate room status information is maintained and properly communicated. Resolves guest problems quickly, efficiently, and courteously. Updates group information. Maintains, monitors, and prepares group requirements. Relays information to appropriate personnel. Reviews and completes credit limit report. Works within the allocated budget for the front office. Receives information from the previous shift manager and passes on pertinent details to the incoming manager. Checks cashiers in and out and verifies banks and deposits at the end of each shift. Enforces all cash handling, check-cashing, and credit policies. Conducts regularly scheduled meetings of front office personnel. Wears the proper uniform at all times. Requires all front office employees to wear proper uniforms at all times. Upholds the hotel’s commitment to hospitality. Prepare performance reports related to the front office. Maximize room revenue and occupancy by reviewing status daily. Analyse rate variance, monitor credit reports and maintain close observation of daily house count. Monitor the selling status of the house daily. Ie flash report, allowance etc. Monitor high-balance guests and take appropriate action. Ensure implementation of all hotel policies and house rules. Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes. Prepare revenue and occupancy forecasting. Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner. Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests managers and other employees. Monitor all V.I.P.’s special guests and requests. Maintain the required pars level of all front office and stationery supplies. Review daily front office work and activity reports generated by Night Audit. Review Front office log book and Guest feedback forms on a daily basis. Maintain an organised and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs. Perform other duties as requested by management. Qualifications Candidates must have a minimum of 1 year experience as a Front Office Manager in a reputed hotels Strong Customer Satisfaction and Customer Service skills Experience in managing Front Office operations Excellent Communication skills, both written and verbal Leadership and team management skills Ability to work in a dynamic, fast-paced environment Interested candidate may drop your recent cv with photo Job Types: Full-time, Permanent Pay: ₹28,000.00 - ₹32,000.00 per month Benefits: Food provided Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Yearly bonus Language: English (Required) Work Location: In person

Good knowledge of handling guest requests. Good knowledge of Housekeeping operations. Responsible for Departmental keys and guest room master cards. Responsible for all calls coming to the Desk and to convey the right message to the right person. Maintaining records related to day-to-day operations of Housekeeping. Follow up with concerned departments in case of guest requests/ complaints. Updating the Housekeeping data board with information like VIP in-house, Today’s occupancy Percentage Coordinate with the Front office department. Should have complete information related to all the rooms in the hotel. Job Types: Full-time, Permanent Pay: ₹9,491.80 - ₹13,000.00 per month Schedule: Day shift Morning shift Rotational shift Weekend availability Supplemental Pay: Commission pay Overtime pay Performance bonus Yearly bonus Shift availability: Day Shift (Preferred) Work Location: In person

Urgent Hiring!!!! We are looking for Front office assitant to join our team. Welcome and greet guests in a friendly and professional manner Answer phone calls and direct them to the appropriate person or department Handle incoming and outgoing correspondence, including emails and letters Manage the reception area to ensure it is clean and organized at all times Maintain a record of incoming and outgoing guests and employees Handle guest complaints and resolve issues in a timely and efficient manner Coordinate with other departments to ensure smooth operations Maintain knowledge of company products, services, and policies Experience : 1 year minimum in Star hotels preferred Food and accommodation Provided If you have experience and ready to work in Dynamic environment, Apply now Email: [email protected] , Mob :9048696999 Job Type: Full-time Pay: ₹12,000.00 - ₹14,000.00 per month Benefits: Food provided Schedule: Rotational shift Supplemental Pay: Yearly bonus Ability to commute/relocate: Guruvayur, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: total work: 1 year (Required) Hotel: 1 year (Preferred) Language: English (Preferred) Work Location: In person

Always greet and welcome guests promptly in a warm and friendly manner. Always thank and give fond farewell to guests conveying anticipation for their next visit. Assist guests with table reservations. Assist guests while seating. Ensure guests are serviced within the specified time. Has a good knowledge of menu and presentation standards. Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette. Able to answer any questions regarding the menu and assist with menu selections. Able to anticipate any unexpected guest need and react promptly and tactfully. Always applies service techniques correctly at all times, and serves Food & Beverage items with enthusiasm. Serve food courses and beverages to guests. Set tables according to the type of event and service standards. Record transactions/orders in Point of Sales systems at the time of order. Communicate with the kitchen regarding any menu questions, the length of wait, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Check with guests to ensure satisfaction with each food course and beverage. Responsible for clearing, collecting, and returning food and beverage items to the proper area. Maintain cleanliness of work areas, china, glass, etc. throughout the shift. Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly. Present accurate final bill to guests and process payment. Perform shift closing on the Point of sales terminal and tally cash and credit card settlements. Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas. Ensures that hotel brand standards and SOPs are consistently implemented. Work with fellow staff and managers to ensure that the restaurant achieves its full potential. Completes the daily responsibilities that are set for each shift. Complete closing duties, including restocking items, turning off lights, etc. Conducts monthly inventory checks on all operating equipment and supplies. Take an active role in coaching and developing junior staff. Any other duties related to food and beverage service assigned by the manager. Job Type: Full-time Pay: ₹17,000.00 - ₹20,000.00 per month Schedule: Day shift Morning shift Rotational shift Weekend availability Supplemental Pay: Performance bonus Yearly bonus Ability to commute/relocate: Guruvayur, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Work Location: In person

Urgent Hiring!!!! We are looking for Front office assitant to join our team. Welcome and greet guests in a friendly and professional manner Answer phone calls and direct them to the appropriate person or department Handle incoming and outgoing correspondence, including emails and letters Manage the reception area to ensure it is clean and organized at all times Maintain a record of incoming and outgoing guests and employees Handle guest complaints and resolve issues in a timely and efficient manner Coordinate with other departments to ensure smooth operations Maintain knowledge of company products, services, and policies Experience : 1 year minimum in Star hotels preferred Food and accommodation Provided If you have experience and ready to work in Dynamic environment, Apply now Email:reservations@rhhc.co.in, Mob :9048696999 Job Type: Full-time Pay: ₹12,000.00 - ₹14,000.00 per month Benefits: Food provided Schedule: Rotational shift Supplemental Pay: Yearly bonus Ability to commute/relocate: Guruvayur, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: total work: 1 year (Required) Hotel: 1 year (Preferred) Language: English (Preferred) Work Location: In person

Good knowledge of handling guest requests. Good knowledge of Housekeeping operations. Responsible for Departmental keys and guest room master cards. Responsible for all calls coming to the Desk and to convey the right message to the right person. Maintaining records related to day-to-day operations of Housekeeping. Follow up with concerned departments in case of guest requests/ complaints. Updating the Housekeeping data board with information like VIP in-house, Today’s occupancy Percentage Coordinate with the Front office department. Should have complete information related to all the rooms in the hotel. Job Types: Full-time, Permanent Pay: ₹9,491.80 - ₹13,000.00 per month Schedule: Day shift Morning shift Rotational shift Weekend availability Supplemental Pay: Commission pay Overtime pay Performance bonus Yearly bonus Shift availability: Day Shift (Preferred) Work Location: In person

Always greet and welcome guests promptly in a warm and friendly manner. Always thank and give fond farewell to guests conveying anticipation for their next visit. Assist guests with table reservations. Assist guests while seating. Ensure guests are serviced within the specified time. Has a good knowledge of menu and presentation standards. Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette. Able to answer any questions regarding the menu and assist with menu selections. Able to anticipate any unexpected guest need and react promptly and tactfully. Always applies service techniques correctly at all times, and serves Food & Beverage items with enthusiasm. Serve food courses and beverages to guests. Set tables according to the type of event and service standards. Record transactions/orders in Point of Sales systems at the time of order. Communicate with the kitchen regarding any menu questions, the length of wait, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Check with guests to ensure satisfaction with each food course and beverage. Responsible for clearing, collecting, and returning food and beverage items to the proper area. Maintain cleanliness of work areas, china, glass, etc. throughout the shift. Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly. Present accurate final bill to guests and process payment. Perform shift closing on the Point of sales terminal and tally cash and credit card settlements. Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas. Ensures that hotel brand standards and SOPs are consistently implemented. Work with fellow staff and managers to ensure that the restaurant achieves its full potential. Completes the daily responsibilities that are set for each shift. Complete closing duties, including restocking items, turning off lights, etc. Conducts monthly inventory checks on all operating equipment and supplies. Take an active role in coaching and developing junior staff. Any other duties related to food and beverage service assigned by the manager. Job Type: Full-time Pay: ₹17,000.00 - ₹20,000.00 per month Schedule: Day shift Morning shift Rotational shift Weekend availability Supplemental Pay: Performance bonus Yearly bonus Ability to commute/relocate: Guruvayur, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Work Location: In person

Urgent Hiring!!!! We are looking for Front office assitant to join our team. Welcome and greet guests in a friendly and professional manner Answer phone calls and direct them to the appropriate person or department Handle incoming and outgoing correspondence, including emails and letters Manage the reception area to ensure it is clean and organized at all times Maintain a record of incoming and outgoing guests and employees Handle guest complaints and resolve issues in a timely and efficient manner Coordinate with other departments to ensure smooth operations Maintain knowledge of company products, services, and policies Experience : 1 year minimum in Star hotels preferred Food and accommodation Provided If you have experience and ready to work in Dynamic environment, Apply now Email:reservations@rhhc.co.in, Mob :9048696999 Job Type: Full-time Pay: ₹12,000.00 - ₹14,000.00 per month Benefits: Food provided Schedule: Rotational shift Supplemental Pay: Yearly bonus Ability to commute/relocate: Guruvayur, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: total work: 1 year (Required) Hotel: 1 year (Preferred) Language: English (Preferred) Work Location: In person

Trains, cross–trains, and retrains all front office personnel. Participates in the selection of front office personnel. Schedules the front office staff. Supervises workload during shifts. Evaluate the job performance of each front office employee. Maintains working relationships and communicates with all departments. Maintains master key control. Verifies that accurate room status information is maintained and properly communicated. Resolves guest problems quickly, efficiently, and courteously. Updates group information. Maintains, monitors, and prepares group requirements. Relays information to appropriate personnel. Reviews and completes credit limit report. Works within the allocated budget for the front office. Receives information from the previous shift manager and passes on pertinent details to the incoming manager. Checks cashiers in and out and verifies banks and deposits at the end of each shift. Enforces all cash handling, check-cashing, and credit policies. Conducts regularly scheduled meetings of front office personnel. Wears the proper uniform at all times. Requires all front office employees to wear proper uniforms at all times. Upholds the hotel’s commitment to hospitality. Prepare performance reports related to the front office. Maximize room revenue and occupancy by reviewing status daily. Analyse rate variance, monitor credit reports and maintain close observation of daily house count. Monitor the selling status of the house daily. Ie flash report, allowance etc. Monitor high-balance guests and take appropriate action. Ensure implementation of all hotel policies and house rules. Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes. Prepare revenue and occupancy forecasting. Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner. Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests managers and other employees. Monitor all V.I.P.’s special guests and requests. Maintain the required pars level of all front office and stationery supplies. Review daily front office work and activity reports generated by Night Audit. Review Front office log book and Guest feedback forms on a daily basis. Maintain an organised and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs. Perform other duties as requested by management. Qualifications Candidates must have a minimum of 1 year experience as a Front Office Manager in a reputed hotels Strong Customer Satisfaction and Customer Service skills Experience in managing Front Office operations Excellent Communication skills, both written and verbal Leadership and team management skills Ability to work in a dynamic, fast-paced environment Interested candidate may drop your recent cv with photo Job Types: Full-time, Permanent Pay: ₹28,000.00 - ₹32,000.00 per month Benefits: Food provided Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Yearly bonus Language: English (Required) Work Location: In person Expected Start Date: 30/07/2025

As a candidate for this position, you should have a good knowledge of handling guest requests and housekeeping operations. Your responsibilities will include managing departmental keys and guest room master cards, handling all calls coming to the desk, and ensuring the correct messages are conveyed to the appropriate individuals. You will also be responsible for maintaining records related to the day-to-day operations of housekeeping, following up with concerned departments regarding guest requests and complaints, and updating the housekeeping data board with information such as VIP in-house and today's occupancy percentage. In addition, you will need to coordinate with the Front Office department and have complete information related to all the rooms in the hotel. This is a full-time, permanent position with day, morning, rotational shifts, and weekend availability. There will be performance bonuses and yearly bonuses offered. The preferred shift availability is day shift, and the work location is in person.,