Hostess/Waitress

TRICHUR TOWERS - India

0 - 4 years

0 Lacs

thrissur kerala

Posted:3 days ago| Platform: Shine logo

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Skills Required

interpersonal skills effective communication phone etiquette customer service experience reservations management organizational skills attention to detail

Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As a Hostess/Waitress at TRICHUR TOWERS - India, located in Thrissur, Kerala, you will play a crucial role in providing excellent hospitality services to guests. Your primary responsibilities will include greeting and seating guests, managing reservations, taking orders, serving food and beverages, ensuring guest satisfaction, and handling customer inquiries. You will also be responsible for maintaining cleanliness in the dining area and upholding health and safety standards. Key Responsibilities: - Greet and seat guests in a friendly and professional manner - Manage reservations effectively to ensure smooth operations - Provide excellent customer service by taking orders and serving food and beverages promptly - Ensure guest satisfaction by addressing their needs and inquiries - Maintain cleanliness in the dining area and uphold health and safety standards Qualifications Required: - Possess strong interpersonal skills and effective communication abilities - Demonstrate customer service experience and phone etiquette - Knowledge in reservations management is preferred - Strong organizational skills and attention to detail are essential - Ability to work efficiently in a fast-paced environment - Previous experience in the hospitality industry is a plus - Proficiency in multiple languages is considered an advantage (Note: No additional details about the company were mentioned in the job description provided),

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Hostess/Waitress