Security Guard

Role Overview: You will be responsible for performing all check-in and check-out tasks, managing online and phone reservations, registering guests by collecting necessary information, welcoming guests upon their arrival, assigning rooms, providing information about the hotel, responding to client complaints in a timely and professional manner, liaising with housekeeping staff to ensure rooms are well-maintained, and confirming group reservations while arranging personalized services for VIP customers and event attendees. Key Responsibilities: - Perform all check-in and check-out tasks efficiently. - Manage online and phone reservations effectively. - Register guests by collecting necessary information. - Welcome guests upon their arrival and assign rooms appropriately. - Provide information about the hotel, available rooms, rates, and amenities. - Respond to clients" complaints in a timely and professional manner. - Coordinate with housekeeping staff to ensure rooms are clean, tidy, and fully-furnished. - Confirm group reservations and arrange personalized services for VIP customers and event attendees. Qualifications Required: - Previous experience in a similar role is preferred. - Ability to work in a fast-paced environment. - Excellent communication and interpersonal skills. - Strong attention to detail. - Customer service-oriented approach. - Knowledge of hotel operations is a plus. Please note: The iconic Grandeur De Sanchi beach resort and Spa brand is a luxury 4-star hotel located just 5 minutes from Calangute beach and 10 minutes from shops and restaurants. If you are looking for a full-time, permanent job with rotational shifts and performance bonuses, and if you are willing to relocate to Gauravaddo, Calangute - 403516, Goa, then this opportunity might be the perfect fit for you. Food will be provided as a benefit, and having at least 1 year of total work experience is preferred.,