Company Description Shilton Hospitality Pvt Ltd is a diverse hospitality company with business hotels, resto-bars, catering facilities, music festivals, and leisure resorts. We specialize in creating unique and memorable experiences for our guests across multiple venues. Our focus on high-quality service and guest satisfaction has established us as a leading name in the hospitality industry. Role Description This is a full-time, on-site role for an Operations Manager located in Vasanth Nagar Bangalore. The Operations Manager will oversee daily operations, including managing staff, ensuring excellent guest services, and maintaining operational standards. Responsibilities include coordinating with different departments, handling budgets, managing vendor relationships, and ensuring compliance with health and safety regulations. The Operations Manager will also be responsible for identifying and implementing process improvements and maintaining high-quality standards in all aspects of the operation. Responsibilities : · Coordinate daily Front of the House and Back of the House restaurant operations. · Deliver superior service and maximize customer satisfaction. · Respond efficiently and accurately to customer complaints. · Regularly review product quality internally to make sure it is as per standard. · Organize and supervise shifts. · Appraise staff performance and provide feedback to improve productivity. · Estimate future needs for goods, kitchen utensils and cleaning products in coordination with the storekeeper. · Ensure compliance with sanitation and safety regulations. · Manage the restaurant it’s good image and suggest ways to improve it. · Control operational costs and identify measures to cut waste. · Create detailed reports on weekly, monthly, and annual revenues and expenses. · Promote the brand in the local community through word-of-mouth and restaurant events. · Recommend ways to reach a broader audience (e.g., discounts and social media ads) · Train new and current employees on proper customer service practices and all SOP · Implement policies and protocols that will maintain future restaurant operations. Reviewing menus with chefs to ensure food quality standards are being met · Monitoring restaurant operations to ensure compliance with food safety standards and industry regulations Ensuring that all employees are aware of any upcoming events or promotions so they can be promoted through social media channels Qualifications: · Proven work experience as a Restaurant Operations Manager, Hospitality Manager or similar role. · Extensive food and beverage (F&B) knowledge, the ability to remember and recall ingredients and dishes to inform customers and wait for staff. · Familiarities with restaurant management software. · Strong desire to create high-quality dining experiences. · Approachable, friendly, and able to motivate others. · Strong leadership, motivational, and people skills · Acute financial management skills
Company Description Shilton Hospitality Pvt Ltd is a versatile hospitality company that operates business hotels, resto-bars, catering services, music festivals, and leisure resorts. We are dedicated to providing high-quality services and creating memorable experiences for our guests. Our dynamic offerings cater to a wide range of customer needs, making Shilton Hospitality a leader in the industry. Role Description This is a full-time on-site role for a Reservation Executive at Shilton Hospitality Pvt Ltd in Bengaluru. The Reservation Executive will be responsible for managing reservations, ensuring customer satisfaction, providing excellent customer service, driving sales, and maintaining communication with guests and internal teams. Qualifications Process and manage reservations for customers via phone, email, or online platforms. Ensure all reservations are entered accurately into the reservation system. Update availability and rates in the system based on management guidelines. Provide detailed and accurate information regarding pricing, availability, packages, and special offers. Address customer queries and concerns professionally and efficiently. Suggest alternative options to meet customer needs in case of unavailability. Liaise with other departments (e.g., Front Office, Housekeeping, Sales) to ensure seamless guest experiences. Maintain records of bookings, cancellations, and amendments. Generate daily, weekly, and monthly reports on reservations and occupancy trends. Upsell additional services or room upgrades when applicable. Monitor overbooking situations and propose solutions to optimize revenue. Adhere to the company’s reservation policies and procedures. Ensure confidentiality of customer information. Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field preferred. Experience: 1-3 years of experience in a similar role within the hospitality or travel industry. Skills: Strong communication and interpersonal skills. Proficiency in reservation systems and software Excellent organizational and multitasking abilities. Ability to handle high-pressure situations and meet deadlines. Additional Requirements: Flexibility to work in shifts, including weekends and holidays.
Company Description Shilton Hospitality Pvt Ltd is a versatile hospitality company that operates business hotels, resto-bars, catering services, music festivals, and leisure resorts. We are dedicated to providing high-quality services and creating memorable experiences for our guests. Our dynamic offerings cater to a wide range of customer needs, making Shilton Hospitality a leader in the industry. Role Description This is a full-time on-site role for a Reservation Executive at Shilton Hospitality Pvt Ltd in Bengaluru. The Reservation Executive will be responsible for managing reservations, ensuring customer satisfaction, providing excellent customer service, driving sales, and maintaining communication with guests and internal teams. Qualifications Process and manage reservations for customers via phone, email, or online platforms. Ensure all reservations are entered accurately into the reservation system. Update availability and rates in the system based on management guidelines. Provide detailed and accurate information regarding pricing, availability, packages, and special offers. Address customer queries and concerns professionally and efficiently. Suggest alternative options to meet customer needs in case of unavailability. Liaise with other departments (e.g., Front Office, Housekeeping, Sales) to ensure seamless guest experiences. Maintain records of bookings, cancellations, and amendments. Generate daily, weekly, and monthly reports on reservations and occupancy trends. Upsell additional services or room upgrades when applicable. Monitor overbooking situations and propose solutions to optimize revenue. Adhere to the companys reservation policies and procedures. Ensure confidentiality of customer information. Education: Bachelors degree in Hospitality Management, Business Administration, or a related field preferred. Experience: 1-3 years of experience in a similar role within the hospitality or travel industry. Skills: Strong communication and interpersonal skills. Proficiency in reservation systems and software Excellent organizational and multitasking abilities. Ability to handle high-pressure situations and meet deadlines. Additional Requirements: Flexibility to work in shifts, including weekends and holidays. Show more Show less
Company Description Shilton Hospitality Pvt Ltd is a diverse hospitality company operating business hotels, resto-bars, leisure resorts, catering facilities, and music festivals. Our aim is to provide top-notch service and memorable experiences to our guests across all our ventures. We pride ourselves on our commitment to excellence in the hospitality industry, offering a range of services and experiences to meet the diverse needs of our clientele. Job Description This is a full-time, on-site role for an Administrative Executive located in Bengaluru. The Administrative Executive will be responsible for providing executive administrative assistance, managing general administration tasks, and maintaining smooth communication channels within the organization. Day-to-day tasks include scheduling meetings, handling correspondence, managing records and documents, and supporting various administrative functions to ensure operational efficiency. Roles and Responsibility 1. Office Administration Manage daily administrative operations to ensure the office runs efficiently. Organize and maintain physical and digital filing systems. Order and manage office supplies, inventory, and equipment maintenance. Oversee office cleanliness, repairs, and facility management. 2. Scheduling and Calendar Management Coordinate appointments, meetings, and travel arrangements for executives and senior staff. Maintain executive calendars and ensure timely reminders. Arrange and prepare logistics for internal and external meetings. 3. Communication and Correspondence Draft, proofread, and send emails, letters, memos, and reports. Serve as the point of contact between internal teams, external clients, and vendors. Handle confidential and sensitive information with discretion. 4. Record-Keeping and Documentation Prepare and maintain administrative documents such as meeting minutes, reports, and policies. Ensure all company records are up-to-date and compliant with regulatory standards. 5. Support to Management Assist senior management with various administrative tasks and special projects. Compile reports, presentations, and spreadsheets as needed. Monitor deadlines, project milestones, and reporting schedules. 6. Vendor and Asset Management Liaise with vendors, suppliers, and service providers for contracts and negotiations. Monitor and manage company assets and inventory records. 7. Budgeting and Expense Tracking Assist in preparing budgets and monitoring office expenditures. Process invoices, reimbursements, and petty cash. Qualifications Executive Administrative Assistance and Administrative Assistance skills Strong Interpersonal Skills and Communication skills Experience in General Administration Excellent organizational skills Ability to work independently and collaboratively Proficiency in office software (e.g., MS Office) Bachelor's degree in Business Administration or a related field is preferred
Company Description Shilton Hospitality Pvt Ltd is a diverse hospitality company operating business hotels, resto-bars, leisure resorts, catering facilities, and music festivals. Our aim is to provide top-notch service and memorable experiences to our guests across all our ventures. We pride ourselves on our commitment to excellence in the hospitality industry, offering a range of services and experiences to meet the diverse needs of our clientele. Job Description This is a full-time, on-site role for an Administrative Executive located in Bengaluru. The Administrative Executive will be responsible for providing executive administrative assistance, managing general administration tasks, and maintaining smooth communication channels within the organization. Day-to-day tasks include scheduling meetings, handling correspondence, managing records and documents, and supporting various administrative functions to ensure operational efficiency. Roles and Responsibility 1. Office Administration Manage daily administrative operations to ensure the office runs efficiently. Organize and maintain physical and digital filing systems. Order and manage office supplies, inventory, and equipment maintenance. Oversee office cleanliness, repairs, and facility management. 2. Scheduling and Calendar Management Coordinate appointments, meetings, and travel arrangements for executives and senior staff. Maintain executive calendars and ensure timely reminders. Arrange and prepare logistics for internal and external meetings. 3. Communication and Correspondence Draft, proofread, and send emails, letters, memos, and reports. Serve as the point of contact between internal teams, external clients, and vendors. Handle confidential and sensitive information with discretion. 4. Record-Keeping and Documentation Prepare and maintain administrative documents such as meeting minutes, reports, and policies. Ensure all company records are up-to-date and compliant with regulatory standards. 5. Support to Management Assist senior management with various administrative tasks and special projects. Compile reports, presentations, and spreadsheets as needed. Monitor deadlines, project milestones, and reporting schedules. 6. Vendor and Asset Management Liaise with vendors, suppliers, and service providers for contracts and negotiations. Monitor and manage company assets and inventory records. 7. Budgeting and Expense Tracking Assist in preparing budgets and monitoring office expenditures. Process invoices, reimbursements, and petty cash. Qualifications Executive Administrative Assistance and Administrative Assistance skills Strong Interpersonal Skills and Communication skills Experience in General Administration Excellent organizational skills Ability to work independently and collaboratively Proficiency in office software (e.g., MS Office) Bachelor&aposs degree in Business Administration or a related field is preferred Show more Show less
Company Description Shilton Hospitality Pvt Ltd. is a diversified hospitality company known for its business hotels, resto-bars, catering services, music festivals, and leisure resorts. Our portfolio offers a variety of experiences that cater to both business and leisure travelers. We are committed to providing high-quality service and exceptional experiences for our guests. Role Description This is a full-time, on-site role for a Commi Chef specializing in South Indian cuisine, located in Kochi. The Commi Chef will be responsible for daily food preparation and cooking tasks according to the menu and recipe standards. Duties include maintaining kitchen hygiene, ensuring food quality and safety, working closely with the kitchen team to facilitate smooth operations, and assisting in inventory management. Qualifications Proficiency in Food Preparation and Cooking skills Strong Culinary Skills with a focus on South Indian cuisine Knowledge of kitchen Hygiene and food safety practices Effective Communication skills Ability to work collaboratively in a team-oriented environment Relevant culinary certification or diploma is advantageous Previous experience in a similar role is beneficial
Company Description Shilton Hospitality Pvt Ltd is a diverse hospitality company operating business hotels, resto-bars, leisure resorts, catering facilities, and music festivals. Our aim is to provide top-notch service and memorable experiences to our guests across all our ventures. We pride ourselves on our commitment to excellence in the hospitality industry, offering a range of services and experiences to meet the diverse needs of our clientele. Job Description This is a full-time, on-site role for an Administrative Executive located in Bengaluru. The Administrative Executive will be responsible for providing executive administrative assistance, managing general administration tasks, and maintaining smooth communication channels within the organization. Day-to-day tasks include scheduling meetings, handling correspondence, managing records and documents, and supporting various administrative functions to ensure operational efficiency. Roles and Responsibility 1. Office Administration Manage daily administrative operations to ensure the office runs efficiently. Organize and maintain physical and digital filing systems. Order and manage office supplies, inventory, and equipment maintenance. Oversee office cleanliness, repairs, and facility management. 2. Scheduling and Calendar Management Coordinate appointments, meetings, and travel arrangements for executives and senior staff. Maintain executive calendars and ensure timely reminders. Arrange and prepare logistics for internal and external meetings. 3. Communication and Correspondence Draft, proofread, and send emails, letters, memos, and reports. Serve as the point of contact between internal teams, external clients, and vendors. Handle confidential and sensitive information with discretion. 4. Record-Keeping and Documentation Prepare and maintain administrative documents such as meeting minutes, reports, and policies. Ensure all company records are up-to-date and compliant with regulatory standards. 5. Support to Management Assist senior management with various administrative tasks and special projects. Compile reports, presentations, and spreadsheets as needed. Monitor deadlines, project milestones, and reporting schedules. 6. Vendor and Asset Management Liaise with vendors, suppliers, and service providers for contracts and negotiations. Monitor and manage company assets and inventory records. 7. Budgeting and Expense Tracking Assist in preparing budgets and monitoring office expenditures. Process invoices, reimbursements, and petty cash. Qualifications Executive Administrative Assistance and Administrative Assistance skills Strong Interpersonal Skills and Communication skills Experience in General Administration Excellent organizational skills Ability to work independently and collaboratively Proficiency in office software (e.g., MS Office) Bachelor's degree in Business Administration or a related field is preferred
Company Description Shilton Hospitality Pvt Ltd is a diverse hospitality company with business hotels, resto-bars, catering facilities, music festivals, and leisure resorts. Key Responsibilities 1. Centralized Reservation Management Handle all reservations individual, group, and corporate for all units via phone, email, PMS, CRS, and OTA platforms. Input, update, and manage bookings accurately across PMS. Coordinate with property-level front desk and housekeeping to ensure seamless arrivals and occupancy. Manage group blocks including allotments, cut-offs, and rooming lists. 2. OTA Extranet & Channel Management Maintain and update rates, availability, and content across OTA extranets and distribution channels. Monitor rate parity and fix discrepancies promptly. 3. Revenue Management & Forecasting Analyze booking data, ADR, RevPAR, occupancy trends across properties; prepare and distribute regular reports. Implement yield-optimizing strategies: dynamic pricing, inventory controls and overbooking approaches. Support forecasting processes and demand calendars for future planning. 4. Reporting & Communication Generate daily, weekly, and monthly reservations and revenue dashboards for senior management. Communicate rate changes, inventory updates, and reservation trends to relevant stakeholders across departments. 5. Team Coordination & Training Lead, mentor, and upskill reservation agents centrally to maintain operational standards. Promote revenue culture and best practices in reservation handling among internal teams. 6. Partner Engagement Communicate with OTAs, travel agents, corporate clients, and marketing teams
Company Description Shilton Hospitality Pvt Ltd is a diverse hospitality company with business hotels, resto-bars, catering facilities, music festivals, and leisure resorts. Key Responsibilities 1. Centralized Reservation Management Handle all reservations individual, group, and corporate for all units via phone, email, PMS, CRS, and OTA platforms. Input, update, and manage bookings accurately across PMS. Coordinate with property-level front desk and housekeeping to ensure seamless arrivals and occupancy. Manage group blocks including allotments, cut-offs, and rooming lists. 2. OTA Extranet & Channel Management Maintain and update rates, availability, and content across OTA extranets and distribution channels. Monitor rate parity and fix discrepancies promptly. 3. Revenue Management & Forecasting Analyze booking data, ADR, RevPAR, occupancy trends across properties; prepare and distribute regular reports. Implement yield-optimizing strategies: dynamic pricing, inventory controls and overbooking approaches. Support forecasting processes and demand calendars for future planning. 4. Reporting & Communication Generate daily, weekly, and monthly reservations and revenue dashboards for senior management. Communicate rate changes, inventory updates, and reservation trends to relevant stakeholders across departments. 5. Team Coordination & Training Lead, mentor, and upskill reservation agents centrally to maintain operational standards. Promote revenue culture and best practices in reservation handling among internal teams. 6. Partner Engagement Communicate with OTAs, travel agents, corporate clients, and marketing teams Show more Show less
Company Description Shilton Hospitality Pvt Ltd is a diverse hospitality company with business hotels, resto-bars, catering facilities, music festivals, and leisure resorts. Key Responsibilities 1. Centralized Reservation Management Handle all reservations individual, group, and corporate for all units via phone, email, PMS, CRS, and OTA platforms. Input, update, and manage bookings accurately across PMS. Coordinate with property-level front desk and housekeeping to ensure seamless arrivals and occupancy. Manage group blocks including allotments, cut-offs, and rooming lists. 2. OTA Extranet & Channel Management Maintain and update rates, availability, and content across OTA extranets and distribution channels. Monitor rate parity and fix discrepancies promptly. 3. Revenue Management & Forecasting Analyze booking data, ADR, RevPAR, occupancy trends across properties; prepare and distribute regular reports. Implement yield-optimizing strategies: dynamic pricing, inventory controls and overbooking approaches. Support forecasting processes and demand calendars for future planning. 4. Reporting & Communication Generate daily, weekly, and monthly reservations and revenue dashboards for senior management. Communicate rate changes, inventory updates, and reservation trends to relevant stakeholders across departments. 5. Team Coordination & Training Lead, mentor, and upskill reservation agents centrally to maintain operational standards. Promote revenue culture and best practices in reservation handling among internal teams. 6. Partner Engagement Communicate with OTAs, travel agents, corporate clients, and marketing teams
Company Description Shilton Hospitality Pvt Ltd is a diverse hospitality company with business hotels, resto-bars, a catering facility, music festivals, and leisure resorts. We pride ourselves on providing exceptional service and experiences to our guests. Our operations span various facets of hospitality to cater to both business and leisure needs. Role Description This is a full-time, on-site role for a Human Resources Assistant located in Bengaluru. The Human Resources Assistant will support the HR department in various tasks such as maintaining employee records, assisting with benefits administration, and managing HRIS. Additional responsibilities include coordinating training sessions, assisting in recruitment processes, and providing general administrative support to ensure smooth HR operations. Qualifications Experience with Human Resources (HR) and HR Management Proficiency in Human Resources Information Systems (HRIS) Knowledge of Benefits Administration Skills in organizing and coordinating Training sessions Strong organizational and communication skills Ability to work effectively in an on-site, collaborative environment Bachelor’s degree in Human Resources, Business Administration, or related field
Company Description Shilton Hospitality Pvt Ltd is a diverse hospitality company with business hotels, resto-bars, a catering facility, music festivals, and leisure resorts. We pride ourselves on providing exceptional service and experiences to our guests. Our operations span various facets of hospitality to cater to both business and leisure needs. Role Description This is a full-time, on-site role for a Human Resources Assistant located in Bengaluru. The Human Resources Assistant will support the HR department in various tasks such as maintaining employee records, assisting with benefits administration, and managing HRIS. Additional responsibilities include coordinating training sessions, assisting in recruitment processes, and providing general administrative support to ensure smooth HR operations. Qualifications Experience with Human Resources (HR) and HR Management Proficiency in Human Resources Information Systems (HRIS) Knowledge of Benefits Administration Skills in organizing and coordinating Training sessions Strong organizational and communication skills Ability to work effectively in an on-site, collaborative environment Bachelors degree in Human Resources, Business Administration, or related field Show more Show less
Company Description Shilton Hospitality Pvt Ltd is a diverse hospitality company that operates business hotels, resto-bars, and leisure resorts. Known for its exceptional catering services and vibrant music festivals, Shilton Hospitality aims to provide memorable experiences to its guests. The company is dedicated to delivering high-quality service with a focus on customer satisfaction and excellence. Job Description The Engineering Supervisor is responsible for overseeing day-to-day engineering operations, managing a team of engineers and technicians, and ensuring that projects are completed on time, within scope, and budget. This role involves technical guidance, project coordination, performance monitoring, and collaboration with cross-functional departments to meet company goals and quality standards. Skills and Requirements : Supervise and guide the maintenance team Possess strong knowledge of electrical, mechanical, plumbing, HVAC, Water Treatment Plant , Pumps and gas safety systems (LOT & VOT Gas) Ensure compliance with safety procedures, including LOT Gas and VOT Gas systems Oversee operations and maintenance of the Water Treatment Plant Handle escalated maintenance issues and ensure timely resolution Maintain records of maintenance work and compliance reports Ensure adherence to hotel standards and regulatory requirements Support emergency maintenance and breakdown management Demonstrate proven leadership and team management skills Exhibit excellent problem-solving abilities Manage multiple tasks effectively and work well under pressure Willingness to travel across hotel properties in Bangalore Candidate should have at least 3-5 years of experience working in hotel engineering and maintenance Electrical Wireman License is desirable (if available, will be considered a strong advantage)
Company Description Shilton Hospitality Pvt. Ltd. is a multifaceted hospitality company offering a diverse range of services and experiences. The company operates business hotels, resto-bars, catering facilities, music festivals, and leisure resorts. Shilton Hospitality is committed to delivering exceptional hospitality solutions and creating unforgettable experiences for its guests. Role Description This is a full-time, on-site role for a Junior Sous Chef specializing in Continental, Mediterranean, Spanish, or Indian cuisine (for other outlets). The position is based in Bengaluru. The Junior Sous Chef will assist the Head Chef in daily kitchen operations, including menu planning, food preparation, cooking, and presentation. They will ensure adherence to food safety and hygiene standards, manage inventory, and oversee kitchen staff to maintain a high standard of culinary excellence. Qualifications Proficiency in Continental, Mediterranean, Spanish, or Indian cuisine MUST have strong communication in ENGLISH conversational skills. able to converse with Guests at the Table. Strong culinary skills, including menu planning, food preparation, and cooking Experience in kitchen management and staff supervision Knowledge of food safety and hygiene standards Excellent organizational and time management skills Ability to work effectively in a fast-paced environment Culinary diploma or relevant certification preferred Previous experience of a minimum of 5 to 8 years in a senior or similar role is mandatory.
Company Description Shilton Hospitality Pvt Ltd is a dynamic hospitality company with a diverse portfolio including business hotels, resto-bars, catering facilities, music festivals, and leisure resorts. We are dedicated to providing exceptional guest experiences across all our ventures. Our innovative approach and commitment to quality make us a leader in the industry. Role Description This is a full-time on-site role for a Sous Chef Continental located in Bengaluru. The Sous Chef will assist the Head Chef in preparing and cooking continental dishes, ensuring high standards of food quality and presentation. Daily tasks include menu planning, inventory management, training kitchen staff, maintaining kitchen cleanliness and hygiene, and ensuring compliance with food safety regulations. The role also involves collaborating with other departments to ensure a seamless dining experience for our guests. Responsibility: Assist the Executive Chef in the overall management and daily operations of the continental kitchen section. Plan and prepare a wide variety of continental dishes, ensuring consistent quality and presentation. Supervise and coordinate activities of cooks and other kitchen staff engaged in food preparation. Ensure compliance with hygiene, health, and safety regulations in the kitchen. Assist in creating new dishes and menus based on seasonal availability and customer preferences. Monitor stock levels and manage inventory, placing orders as required. Train and mentor junior kitchen staff and ensure skill development. Ensure timely preparation and service during meal periods. Maintain cleanliness and organization of kitchen equipment and work areas. Handle kitchen staff scheduling in coordination with the Executive Chef. Qualifications Expertise in preparing and cooking continental cuisine Strong understanding of menu planning and inventory management Proficiency in maintaining kitchen cleanliness and adherence to food safety regulations Experience in training and supervising kitchen staff Excellent organizational and time management skills Ability to work in a fast-paced environment Culinary arts degree or relevant certification Prior experience in a similar role is a plus
Company Description Shilton Hospitality Pvt Ltd is a dynamic hospitality company that operates business hotels, resto-bars, offers catering facilities, and curates music festivals and leisure resorts. We are dedicated to providing exceptional experiences across various hospitality segments. Our focus is on delivering excellence and ensuring satisfaction to our guests through premium services and facilities. Role Description The MIS Executive at the store will be responsible for maintaining accurate data, preparing daily/weekly/monthly reports, monitoring stock movements, and coordinating with store and accounts teams to ensure effective data management and reporting. Qualifications prepare and maintain daily MIS reports related to: Stock movement (inward/outward) Sales, purchases, and consumption Inventory status and reorder levels Track and update GRNs, gate passes, issue slips, and stock registers Coordinate with the store team for accurate data collection Reconcile stock physically vs. system records Maintain item-wise and vendor-wise inventory reports Support audits by providing required data and documentation Generate dashboards and analysis for management review Ensure timely data entry and report submission Assist in monitoring slow-moving, excess, or damaged stock Coordinate with accounts/purchase departments for data updates Qualifications : Bachelor’s degree in Commerce, Business Administration, or related field Experience in MIS, Inventory, or Store Operations (1–2 Years) Proficiency in Excel Knowledge of Tally / ERP / inventory software preferred Strong analytical and reporting skills Good coordination and communication abilities Attention to detail and accuracy in data handling
The Assistant Restaurant Manager supports the Restaurant Manager in overseeing daily restaurant operations, ensuring exceptional guest experiences, efficient team performance, and achievement of sales and profitability targets. The role demands strong leadership, operational excellence, and a passion for hospitality. Key Responsibilities: Operations Management: Assist in managing the day-to-day operations of the restaurant to ensure smooth functioning. Supervise service standards and ensure compliance with company SOPs. Oversee opening and closing procedures, staff allocations, and daily briefings. Monitor food and beverage quality, presentation, and consistency. Coordinate with kitchen, bar, and other departments for seamless service delivery. Guest Experience: Ensure guests receive prompt, courteous, and personalized service. Handle guest complaints and feedback professionally and effectively. Maintain strong guest relations and ensure a positive dining experience for every guest. Monitor online reviews and feedback to identify areas of improvement. Team Leadership & Training: Supervise and motivate the restaurant team to maintain high service standards. Conduct training sessions for staff on service etiquette, upselling techniques, and product knowledge. Schedule shifts, manage attendance, and ensure adequate manpower during operations. Foster a culture of teamwork, discipline, and accountability. Sales & Financials: Support in achieving sales targets and controlling operational costs. Implement strategies to increase revenue through upselling and promotions. Review daily sales reports, control wastage, and monitor inventory usage. Assist in budgeting, forecasting, and cost control measures. Compliance & Hygiene: Ensure adherence to safety, hygiene, and sanitation standards as per FSSAI and company policies. Monitor staff grooming, uniform standards, and overall restaurant cleanliness. Ensure compliance with statutory and audit requirements. Administration & Reporting: Prepare and maintain daily operational reports, guest feedback logs, and staff performance records. Handle petty cash, billing discrepancies, and vendor coordination when required. Assist the Restaurant Manager in implementing new initiatives, SOPs, and marketing activities. Qualifications & Experience: Bachelor’s / Diploma in Hotel or Restaurant Management. 3–5 years of experience in F&B Service, with at least 1–2 years in a supervisory or assistant managerial role. Strong knowledge of restaurant operations, POS systems, and service procedures. Excellent communication, leadership, and problem-solving skills.
The F&B Captain is responsible for supervising and coordinating the activities of service staff to ensure smooth restaurant operations and exceptional guest service. The role requires maintaining high service standards, managing team performance, and ensuring guest satisfaction at all times. Key Responsibilities: Guest Service & Operations: Ensure guests receive prompt, professional, and courteous service. Greet guests, take feedback, and handle any service-related complaints effectively. Supervise the setup of the restaurant before service including table arrangements, cleanliness, and mise-en-place. Ensure service is carried out as per company standards and sequence of service. Coordinate with kitchen and bar teams for timely food and beverage delivery. Monitor guest satisfaction and take proactive steps to resolve issues. Team Supervision & Training: Supervise and guide the team of stewards, servers, and runners during operations. Allocate duties and sections to the team for smooth service flow. Conduct pre-shift briefings to communicate menu changes, specials, and promotions. Train and motivate team members to maintain service excellence. Sales & Revenue: Upsell menu items, promotions, and offers to maximize revenue. Ensure accurate billing and cash handling as per company procedures. Monitor table turnovers and optimize seating to increase covers. Hygiene & Compliance: Ensure all service areas and equipment are clean and maintained. Adhere to safety, hygiene, and sanitation standards as per FSSAI and company policy. Monitor grooming and discipline of staff as per brand standards. Reporting & Coordination: Report daily sales, guest feedback, and operational issues to the Restaurant Manager. Assist in inventory control and requisition of supplies. Coordinate with other departments like kitchen, housekeeping, and maintenance for smooth service. Qualifications & Experience: Bachelor's / Diploma in Hotel Management or equivalent. Minimum 24 years of experience in F&B Service, with at least 1 year in a supervisory role. Strong knowledge of service standards, menu knowledge, and POS systems. Excellent communication, leadership, and interpersonal skills.
The Assistant Restaurant Manager supports the Restaurant Manager in overseeing daily restaurant operations, ensuring exceptional guest experiences, efficient team performance, and achievement of sales and profitability targets. The role demands strong leadership, operational excellence, and a passion for hospitality. Key Responsibilities: Operations Management: Assist in managing the day-to-day operations of the restaurant to ensure smooth functioning. Supervise service standards and ensure compliance with company SOPs. Oversee opening and closing procedures, staff allocations, and daily briefings. Monitor food and beverage quality, presentation, and consistency. Coordinate with kitchen, bar, and other departments for seamless service delivery. Guest Experience: Ensure guests receive prompt, courteous, and personalized service. Handle guest complaints and feedback professionally and effectively. Maintain strong guest relations and ensure a positive dining experience for every guest. Monitor online reviews and feedback to identify areas of improvement. Team Leadership & Training: Supervise and motivate the restaurant team to maintain high service standards. Conduct training sessions for staff on service etiquette, upselling techniques, and product knowledge. Schedule shifts, manage attendance, and ensure adequate manpower during operations. Foster a culture of teamwork, discipline, and accountability. Sales & Financials: Support in achieving sales targets and controlling operational costs. Implement strategies to increase revenue through upselling and promotions. Review daily sales reports, control wastage, and monitor inventory usage. Assist in budgeting, forecasting, and cost control measures. Compliance & Hygiene: Ensure adherence to safety, hygiene, and sanitation standards as per FSSAI and company policies. Monitor staff grooming, uniform standards, and overall restaurant cleanliness. Ensure compliance with statutory and audit requirements. Administration & Reporting: Prepare and maintain daily operational reports, guest feedback logs, and staff performance records. Handle petty cash, billing discrepancies, and vendor coordination when required. Assist the Restaurant Manager in implementing new initiatives, SOPs, and marketing activities. Qualifications & Experience: Bachelor's / Diploma in Hotel or Restaurant Management. 35 years of experience in F&B Service, with at least 12 years in a supervisory or assistant managerial role. Strong knowledge of restaurant operations, POS systems, and service procedures. Excellent communication, leadership, and problem-solving skills.
Key Responsibilities: 1. Financial Management & Reporting Supervise daily accounting operations including Accounts Payable, Accounts Receivable, General Ledger, and Bank Reconciliation. Prepare and finalize monthly, quarterly, and annual financial statements. Monitor cash flow, working capital, and ensure fund availability for operations. Support the Finance Head in budget preparation, variance analysis, and financial forecasting. 2. Compliance & Audit Ensure compliance with statutory requirements including GST, TDS, PF, ESI, and other regulatory filings. Coordinate with external auditors for statutory and internal audits. Maintain documentation and records as per legal and company standards. 3. Process Control & Accuracy Implement and monitor internal financial controls to safeguard company assets. Review and authorize journal entries, expense vouchers, and reconciliations. Identify areas for cost optimization and process improvement. 4. Vendor & Stakeholder Coordination Oversee vendor payments, reconciliation, and timely resolution of discrepancies. Coordinate with cross-functional teams (HR, Operations, Procurement) for financial clarity and support. Maintain relationships with banks and financial institutions. 5. Team Management Lead, train, and mentor the finance and accounts team. Ensure adherence to timelines for reporting and statutory compliance. Qualifications & Experience: Bachelor’s degree in Commerce, Accounting, or Finance (Master’s degree or MBA preferred). Professional certification (CA / CMA / CPA) is an advantage. 5–8 years of experience in accounting and finance, preferably in the hospitality or service industry. Strong knowledge of accounting software (Tally, SAP, or ERP systems). Excellent analytical, leadership, and communication skills. Key Competencies: Attention to detail and accuracy Strong understanding of financial regulations and reporting standards Decision-making and problem-solving ability Integrity and confidentiality Ability to manage multiple priorities and meet deadlines