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1.0 - 5.0 years

0 Lacs

kochi, kerala

On-site

You will be responsible for providing excellent customer service to guests during their stay. This includes overseeing the check-in and check-out process, handling reservations, cancellations, and changes, as well as tracking room status and coordinating updates with housekeeping. In addition, you will be expected to maintain a customer database, make phone calls, and respond to emails and faxes. Performing cashier-related functions and communicating effectively with other departments will also be part of your role. Furthermore, you will be managing a team of front desk agents to ensure smooth operations. This is a full-time, permanent position with the opportunity for a yearly bonus. The ideal candidate would have a Bachelor's degree, with 1 year of experience in Microsoft Office and 1 year of front office - Hotel experience. Proficiency in English is preferred. The work location for this role is in person.,

Posted 2 days ago

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3.0 - 7.0 years

0 Lacs

panaji, goa

On-site

As a Guest Service Associate, you will play a crucial role in providing reception services for Guests to ensure an exceptional experience from the moment of check-in until check-out. Your responsibilities will include completing audits as necessary to maintain operational efficiency. This is a Full-time position that offers benefits such as health insurance and Provident Fund. The work schedule includes day shifts, evening shifts, and morning shifts, providing flexibility to accommodate different preferences. In addition to competitive compensation, there is a yearly bonus as part of the benefits package. The ideal candidate will have a Diploma qualification, although it is preferred rather than mandatory. To excel in this role, you should have a total of 3 years of work experience, which is preferred. The work location for this position is in person, allowing you to interact directly with Guests and contribute to a positive and memorable stay for them.,

Posted 2 days ago

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1.0 - 5.0 years

0 Lacs

kochi, kerala

On-site

As a Front Desk Agent, you will be responsible for providing excellent customer service to guests, overseeing the check-in and check-out process, handling reservations, cancellations, and changes, tracking room status and coordinating updates with housekeeping, maintaining a customer database, making phone calls, and responding to emails and faxes, performing cashier-related functions, communicating with other departments, and managing a team of front desk agents. You will work full-time in a permanent position and may be eligible for a yearly bonus. The ideal candidate will have a Bachelor's degree and at least 1 year of experience in Microsoft Office and front office hotel operations. Proficiency in English is preferred. If you are organized, detail-oriented, and have excellent communication skills, this role may be a great fit for you. The work location for this position is in person.,

Posted 5 days ago

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0.0 - 4.0 years

0 Lacs

kerala

On-site

You will be working as a Front Office Associate at Blanket Hotel & Spa, a luxurious resort situated in the beautiful surroundings of Munnar. Your primary responsibilities will include managing receptionist duties such as welcoming guests, facilitating check-ins and check-outs, and answering phone inquiries with a professional demeanor. Your role is crucial in ensuring exceptional customer service and creating a warm and inviting atmosphere for all visitors. To excel in this position, you must possess strong skills in phone etiquette and receptionist duties, along with the ability to deliver excellent customer service and conduct efficient check-ins. Effective communication skills are essential for interacting with guests and addressing any issues that may arise promptly and professionally. Prior experience in the hospitality industry would be beneficial but not mandatory. A high school diploma or equivalent is required, and additional education in hospitality or a related field is considered advantageous.,

Posted 1 week ago

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1.0 - 5.0 years

2 - 2 Lacs

Hyderabad

Work from Office

Role & responsibilities Customer Service & Front Desk Operations Greet members and guests with a friendly and professional attitude Handle check-ins, sign-ups, and membership inquiries Answer phone calls, respond to emails, and manage walk-in questions Administrative Support Maintain accurate member records and update the database Manage appointment bookings for personal training or classes Handle payments, issue receipts, and track attendance logs Ensure the front desk and lobby area remain clean and organized Sales & Membership Management Promote membership plans, classes, and add-on services Provide facility tours to potential clients and explain offerings Follow up with leads and assist in meeting monthly sales targets Upsell products such as supplements, merchandise, or training packages Coordination & Reporting Coordinate with trainers and staff regarding member needs Report daily activity, attendance, and sales to the manager Ensure all front desk operations start smoothly in the morning shift Preferred candidate profile Freshers are welcome to apply Unmarried candidates preferred due to flexible shift availability Candidates living nearby or with easy commute access Willingness to work on weekends or public holidays if needed Quick learners with a proactive approach to handling responsibilities Comfortable working in a fast-paced, client-facing environment

Posted 2 months ago

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