Guest Services Associate

Role Overview: As a Guest Services Associate at Earthitects located in Vythiri, you will play a crucial role in ensuring exceptional guest experiences. Your primary responsibilities will include addressing guest needs, handling customer service interactions, managing reservations, and maintaining effective communication with clients. You will need to approach your tasks with a proactive and service-oriented mindset to create a welcoming and seamless guest interaction environment. Key Responsibilities: - Address guest needs promptly and effectively to ensure their satisfaction - Handle customer service interactions with professionalism and a friendly demeanor - Manage reservations efficiently to facilitate smooth booking processes - Maintain clear and open communication with clients to meet their requirements effectively Qualification Required: - Prior experience in Guest Services, Guest Service, or Customer Service is essential - Proficiency in managing reservations and ensuring a seamless booking experience - Strong communication skills, both verbal and written, to interact effectively with guests and clients - Excellent interpersonal skills and the ability to provide a personalized guest experience - Ability to collaborate in a team-oriented environment and adapt to on-site responsibilities - Knowledge of hospitality or previous experience in a similar role is considered a plus Note: The company, Earthitects, is dedicated to designing spaces that harmonize with nature and embody ecological consciousness and sustainability values. Their designs utilize carefully selected natural materials to age gracefully over time, creating unique experiences that connect people to the land.,