Air Paradise

Job Description We are looking for a courteous and customer-focused Guest Service Associate to deliver exceptional service to guests. The ideal candidate should have a pleasant personality, strong communication skills, and prior experience in the hospitality industry. Key Responsibilities Welcome guests warmly and assist with check-in and check-out procedures Handle guest queries, requests, and complaints professionally Coordinate with housekeeping, concierge, and other departments Maintain guest records and ensure accurate documentation Provide information about hotel services, facilities, and local attractions Ensure high standards of guest satisfaction at all times Requirements Graduate or Diploma in Hotel Management preferred Minimum 1–2 years of experience in hotel front office or guest services Excellent verbal and written communication skills Customer-oriented attitude with problem-solving skills Willingness to work in shifts and a 6-day working environment