Reservations Executive

Role Overview: You will be a full-time Reservations Executive based in Kozhikode, responsible for managing reservations, addressing customer inquiries, and ensuring exceptional customer service. Your role will include coordinating with clients, maintaining records, and collaborating with the sales team to optimize booking opportunities. Key Responsibilities: - Manage reservations and handle customer inquiries - Address client needs and ensure excellent customer service - Coordinate with clients to meet their requirements - Maintain records of reservations - Collaborate with the sales team to maximize booking opportunities Qualifications Required: - Strong communication and customer service skills - Experience in reservations and customer satisfaction processes - Basic knowledge of sales and client engagement practices - Ability to efficiently handle inquiries and resolve issues - Proficiency in using reservation or booking software is a plus - High school diploma or equivalent; a degree in hospitality or a related field is advantageous,