6722 Relationship Building Jobs - Page 22

Job Summary: We are looking for a driven and experienced Area Sales Manager (Decorative Division) to lead sales activities in the assigned city for our range of PVC decorative products (such as wall panels, ceiling panels, laminates, etc.). The role is focused on expanding the market through a strong channel network as well as institutional engagement with architects, interior designers, contractors, and developers. Candidates must have prior experience in decorative product sales (such as laminates, veneers, PVC panels, ACP, MDF, or allied building materials). Key Responsibilities: Lead and manage sales for PVC decorative products in the assigned city or territory. Appoint and nurture a strong channel partner network including distributors, dealers, and retailers. Develop relationships with architects, interior designers, builders, contractors, and institutional clients to generate consistent business. Achieve and exceed monthly, quarterly, and annual sales targets set in coordination with the Zonal Head or Division Head. Ensure effective product positioning, in-shop branding, dealer activation, and site sampling. Conduct product training, technical demos, and application support for channel and institutional clients. Monitor competitor activity, customer preferences, and emerging market trends; share timely insights with the leadership team. Manage collections, credit controls, and coordinate with the supply chain for timely deliveries. Collaborate with the marketing team to execute localized campaigns, influencer meets, and exhibitions. Submit timely sales reports, visit plans, funnel data, and forecasting updates. Skills & Qualifications: Graduate or Postgraduate in Marketing, Sales, or a related discipline. Minimum 510 years of experience in sales of decorative or interior building products like laminates, PVC panels, ACP, MDF, or similar. Strong dealer/distributor handling capabilities and experience with project/institutional sales. Excellent communication, negotiation, and customer relationship skills. Ability to independently manage city-level sales operations with minimal supervision. Proficiency in MS Office (Excel, Word, PowerPoint). Willingness to travel within the allocated territory.

Responsibilities: * Manage key accounts & build relationships * Lead B2B sales strategy for vacuum solutions * Develop OEM partnerships & market expansion * Achieve revenue targets through channel management (Vacuum systems & industrial machinery)

About Branch Banking The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services. About the Role As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank s products, providing service to existing and New To bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, Whatsapp banking wherever possible Key Skills Customer Service Skills - Excellent communication and interpersonal skills to interact effectively with customers Regulatory Knowledge - Familiarity with KYC (Know Your Customer), AML (Anti-Money Laundering), and other compliance requirements Sales and negotiation - Ability to sell financial products and services Attention to detail - High level of accuracy in handling cash transactions and financial documents Key Responsibilities Offering solutions and Cross selling Bank s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc.) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank s products. Promoting bank s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc.) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications Graduation/ Post-Graduation from a recognized institute Role Proficiencies Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills.

About Affluent Business Affluent Business caters to a segment of customers who are High Net Worth Individuals with a range of customizable offerings in wealth management, personal banking and business and lending solutions. It gives a highly personalized services with an expertise driven approach of an investment house with the great stability and immaculate execution. Affluent Business offer a gamut of different product offerings tailor-made to its customers with seamless touch-points About the Role The NRI Relationship Manager will be responsible for nurturing NRI client relationships through continuous client engagements and risk profiling. The NRI RM will be responsible for identification of potential customers and providing them customized solutions as per their requirements. The position entails client management and acquisition with a key focus on expanding the Asset under Management. Key capabilities include working in a dynamic and fast-paced environment with cross-functional teams to design, collaborate with multiple stakeholders and provide tailored investment products aligned to customer needs. The center of all client engagements will be to ensure superior customer experience. Key Skills Client relationship management : Strong interpersonal skills to build and maintain high trust and long term relationship with clients Communication : Excellent verbal and communication skills for conveying complex concepts clearly Sales and Negotiation Skills : Proven track record in sales, with the ability to meet and exceed targets. Financial Acumen : In-depth understanding of banking products, services, and financial markets. Ability to analyse financial statements and provide sound financial advice. Problem-Solving Abilities : Strong analytical and problem-solving skills to address needs and challenges. Key Responsibilities Provide financial solutions to the NRI customers while maintaining high service standards Maintain complete customer profile including the risk profile, demographics and assets in the bank Maintain relationships with the existing customers through mailers and phone calls and share insights on the fluctuations in interest rates, exchange rates and various product offerings Enrich relationships and garner higher wallet share through customer engagement activities Deepen the existing relationships by cross selling the Banks products and services/ third party investment products Review the inflows and outflows in the mapped NRI accounts and also proactively track NRI visits to India Identify potential customers who can be sold tailored products to enhance product penetration Acquire new customers by converting referral leads generated through existing clients, NRI brokers, stock brokers, expats of shipping companies and overseas branches Achieve targets as assigned by the organization on a monthly basis Record and track all engagement activities through the CRM system Comply with KYC/SEBI rules, regulations, and legislation governing the Bank Qualifications Graduation from a recognized institute AMFI and NCFM certifications Role Proficiencies Knowledge of banking products and services Ability to manage complex client situations Good communication (both verbal and written) skill in both English and the local language Ability to multitask, adaptive and responsive towards evolving customer and organization asks. Good networking and relationship building skills

Job Description Role: Customer Experience Associate (Third Party Payroll) Academic : Any Graduate / Undergraduates / Diploma Division: Operations - Retention Protection Unit (RPU) Location: Thane, Mumbai Working : 9:30 to 6:30 (Monday to saturday) Mandatory: Minimum 6 months experience of working in a domestic/international contact center/ service set up Good communication and negotiation skills Should possess excellent oral and written communication skills. Good customer service skills & captive contact centre experience would be preferred. Should be willing to work on Weekends and Public Holidays. Candidate should be able to converse in English, Hindi and Marathi or English Hindi + any regional language (Tamil, Bengali, Kannada, Gujrati, Malayalam, Telugu) Primary Responsibilities Responsible for out calling to Liberty existing customer for renewal retention. Responsible to coordinate with channel partners for closure of renewal incase customer direct visit requirements Responsible for delivering the relevant KPIs designed for the assigned job role. Responsible for Upsell and Cross sell as per the campaign at the Contact Centre.

Job_Description":" Purpose: To execute required agency services toclients as per our Standard Operating Procedures, endeavouring at all times tomanage the efficient and effective handling of the vessels while under ourresponsibility. Ensure a high quality service, a quick turnaround and minimiseexpenses to the vessel, owners and / or operators. The role requires that weprotect and safeguard the interest of the principal, master and crew at alltimes. Main responsibilities: Maintain, Manage and Monitor all vessel operation issues in the ports Develop and communicate business strategies under your territory port for WPS. Provide all the accurate local port expenses for vessel handling to WPS Mumbai Main office. Minimize the vessel handling cost to support WPS to generate profit. Strictly follow the WPS SOP for all the vessel services in the port as per the instructions of WPS Mumbai office. Take full control of day-to-day ground level operation of the vessel as focal point of contact to conduct a smooth operation and always communicate with WPS Mumbai main office. Make sure no delay to services and should be fulfilled as per the principal and WPS main office requirements. Undertake overall responsibility for all aspects of the port call Conduct preplanning of the port call well in advance liaising with all local port authorities, Supplier etc. as per the principal and WPS Mumbai main office requirements. Ensure that all contact details, Aoh numbers in the Branch office are available at all times Coordinate vessel port operation with all the local vendor and ensure full implementation and follow up of the planned port operation. Communicate proactively with all parties involved in the port call. Responsible for logging, informing and seeking approval for any additional requirements during the vessels port stay that is outside the agreed scope of work. Keep the master and nominated officers fully aware of cargo operations progress at all times Make sure all arrangements are done so as to avoid delay of berthing or departure Ensure that all info is entered into our system where/when applicable with timely date of the port call, preparing statement of facts etc. and coordinating the execution of the Final Disbursement Accounts In case of crew change, ensure crew are picked up on time and safely taken to their destination (vessel/hotel/airport) and are given every assistance possible When necessary, effect the transport of crew, documents or manageable spare parts and CTM to/from the vessel Coordinating the execution of the Final Disbursement Account. Maintain an excellent relationship with our principals and service providers Send line-up report to WPS Mumbai office for vessel calling at Indian port . Keep all the port data updated and recorded.

Some careers open more doors than others. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers look after their day-to-day finances and manage, protect and grow their wealth. Our wealth management teams provide financial planning and advice and market insight and updates, as well as products in areas such as investments, deposits, insurance, financing and foreign exchange. They include relationship managers, who work to understand the financial needs of clients and create strategies to meet their objectives, as well as technical product experts, sales managers and support staff We are currently seeking a high calibre professional to join our team as a Premier Relationship Manager. Principal Responsibilities Developing our Premier customer base and establishing long term relationships with an assigned Premier clientele portfolio Managing the total wealth of your clients by matching our financial and investment product solutions to their financial needs Demonstrating genuine curiosity about customers, helping them reach their financial ambitions Connecting with product Specialists to provide more advanced technical input to identify and fulfil multiple needs with customers Promoting our Premier Service to potential customers, exploring their needs and making referrals to other business units where appropriate Supporting branch improvement initiatives, providing customer feedback of our Service and ensuring compliance with audit Requirements and quality assurance Understanding and adhering to local and global compliance Maintaining the levels of operational integrity required by HSBC and adhere to the business Principles and Values of HSBC. The C-suite will be overseeing CXO/CEO-level customers, a unique setup only found at HSBC for executive propositions. Multiple locations : Bangalore / Coimbatore / Hyderabad / Chennai / Kochi - South India Requirements Requirements University level education, preferably in finance, business or a related discipline Experience in client facing environment, with excellent relationship building capability Strong sales and customer orientation, with good communication and interpersonal skills High level of customer centricity mindset with dedication to deliver exceptional quality services for customers Good understanding and strong interest of the financial markets Mature and independent mindset, able to work effectively under pressure Strong commercial orientation with acute interpersonal skills Fluency in English with local language as an added advantage. Holder of relevant insurance and investment licenses. Candidate without banking background will also be considered . Additional Information Mandatory to successfully complete Anti-Money Laundering and Sanctions training and post-course assessment, as required Useful Link Link to Careers Site: Click HERE You ll achieve more at HSBC.

Cohesity is the leader in AI-powered data security. Over 13,600 enterprise customers, including over 85 of the Fortune 100 and nearly 70% of the Global 500, rely on Cohesity to strengthen their resilience while providing Gen AI insights into their vast amounts of data. Formed from the combination of Cohesity with Veritas enterprise data protection business, the company s solutions secure and protect data on-premises, in the cloud, and at the edge. Backed by NVIDIA, IBM, HPE, Cisco, AWS, Google Cloud, and others, Cohesity is headquartered in Santa Clara, CA, with offices around the globe. We ve been named a Leader by multiple analyst firms and have been globally recognized for Innovation, Product Strength, and Simplicity in Design , and our culture . Want to join the leader in AI-powered data security? The sales team at Cohesity is on a mission to help organizations around the world find limitless value from their data. Our customer obsessed account executives are focused on building new businesses while expanding the value of Cohesity for existing customers As an Account Executive, you will be an individual contributor focused on showcasing the value of Cohesity s products/solutions in Maharashtra and Gujarat region, reporting to Director Sales- India and SAARC. This role will handle Enterprise accounts across verticals for Cohesity and be accountable for revenue targets. We are a passionate team of customer obsessed sellers with a desire to disrupt the way organizations think about data management across verticals. We are looking to expand our team of sellers that are excited about bringing endless value to their customers through simplifying the world of data management. HOW YOU LL SPEND YOUR TIME HERE Account Management - Managing and growing a portfolio of high-value enterprise accounts, including identifying new business opportunities within those accounts. Sales Process Management- Leading and managing the entire sales cycle for large deals, from initial contact to contract signing and beyond. Relationship Building- Establishing and nurturing strong relationships with key decision-makers at enterprise clients, building trust and rapport. Solution Selling- Understanding client needs and tailoring solutions to meet those needs, often involving customized product offerings or services. Negotiation and Closing - Leading negotiations, securing contracts, and closing deals to achieve sales targets. Reporting and Analysis- Providing regular sales reports and updates to management, tracking performance against key metrics, and identifying areas for improvement. Cross-Functional Collaboration- Collaborating with internal teams (e.g., marketing, product, engineering) to ensure smooth implementation and ongoing customer success. Proven Experience- Typically requires 12 + years of sales experience, with a strong track record of success in enterprise sales, especially within a specific industry or technology sector. Analytical and Problem-Solving- Ability to analyze data, identify trends, and develop effective sales strategies. WED LOVE TO TALK TO YOU IF YOU HAVE MANY OF THE FOLLOWING Post graduation preferably with an engineering background with 12+ years of experience Worked in MNC infrastructure company. Have good communication and solution selling experience Data Privacy Notice for Job Candidates: For information on personal data processing, please see our Privacy Policy . Equal Employment Opportunity Employer (EEOE) Cohesity is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for for assistance. In-Office Expectations Cohesity employees who are within a reasonable commute (e.g. within a forty-five (45) minute average travel time) work out of our core offices 2-3 days a week of their choosing.

Join the Alexa Preview Team to help build the future of Amazons cloud-based voice service and Echo devices. This role will focus on designing mechanisms for collecting customer feedback, executing those for Alexa and Echo products, and working with product and marketing teams on behalf of customers. Your strategic and tactical recommendations that will contribute to making customers life easier and more fun by using the Alexa and Echo products! We are looking for a committed Program Manager for the Alexa Preview IN team in Bangalore to support participant management and feature testing of ongoing device Beta programs. As the ideal candidate you will be flexible, detail-oriented, an analytic thinker and have excellent interpersonal skills. You know how to work independently, make suggestions for process improvements, deliver high quality results and you thrive when improving customer experiences. You do not shy away from data and are curious to learn new tools and technologies. Collaborate closely with program management team members for planning recruitment efforts of beta participants Plan and prepare content and timing of recruitment surveys Reporting program milestones and statuses Provide customer support to internal participants through the internal ticket system Lead small to medium sized projects to improve existing processes, standard operating procedures and best practices Independently manage beta-participant engagement programs (contacting beta-participants / implement new customer engagement strategies) Constantly evaluate data collection tools and processes and propose solutions to ensure their efficiency, quality and ability to scale Develop appealing email templates and send out weekly newsletters to beta participant Monitor execution of marketing campaigns, custom projects and reports A day in the life As a Program Manager on the Alexa Preview Team, you will support execution of tactical tasks of Alexa Preview Programs. You will collaborate proactively with Global team members across NA and EU regions. Manage stakeholder relationships and engage in strategic discussions. Invent, work with, and help improve beta execution mechanisms. This role requires strong program management, communication skills, and a passion for delivering exceptional customer experiences. Bachelors degree or equivalent Excellent written and verbal English language communication skills Excellent verbal and written communication skills Strong stakeholder management and relationship building skills Proven track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment Ability to deal with ambiguity and adapt to shifting schedules and time demands Ability to track and support multiple projects at one time, and to accept reprioritization as necessary Ability to grasp complex technology and learn new information quickly Masters Degree 2+ years of program or project management experience 2+ years of defining and implementing process improvement initiatives using data and metrics experience Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) Strong analytical skills Highly organized, ability to complete a high volume of tasks and projects with little to no guidance and tight deadlines Excited about working in a diverse group and contributing to an inclusive culture

Job Description for Inside Sales Executive Job Title : Inside Sales Executive Location : Noida Qualification : Bachelor s degree in Business Administration / Marketing or related field. Experience : 1 - 3 Years About us : Metafusion is a groundbreaking analytics platform that harnesses the formidable trio of big data analytics, Computer vision and NLP to unlock the boundless potential within metadata. Through its sophisticated AI layer, Metafusion seamlessly extracts actionable insights, empowering users to effortlessly traverse vast metadata repositories. Its intuitive search engine adeptly interprets natural language queries, while the integration of computer vision technology elevates analysis by providing insights from visual data. Metafusion not only redefines the landscape of data analytics but also empowers organizations to make informed decisions and propel innovation across diverse industries. Roles and Responsibilities: We re seeking a driven and energetic Inside Sales Executive to join our high-performing business development team. You will play a pivotal role in generating qualified leads, nurturing early-stage relationships, and supporting the full sales cycle through research, outreach, and lead management. 1-3 years of experience in inside sales, lead generation, or account development in a product or B2B SaaS environments Strong communication, negotiation, and relationship-building skills A go-getter attitude with the ability to thrive in a metrics-driven environment Proficiency in CRM platforms like Zoho, HubSpot, or similar Data-driven mindset with the ability to collect, interpret, and act on performance data Detail-oriented and highly organized in managing outreach and follow-ups Drive outbound sales efforts via calls, emails, and LinkedIn ensuring quality pipeline generation Assist in setting up demos and presentations for senior sales members and participate in early-stage product walkthroughs Perform research on industry trends, market players, and competitor positioning to support sales strategy Collaborate closely with marketing and product teams to align messaging and outreach Assist with client documentation, follow-ups, and coordination during the sales lifecycle Job Requirements: 1-3 years of experience in inside sales, sales development, or business development ideally in an analytics or SaaS domain Strong command of Excel/Google Sheets, and hands-on experience with CRM tools Analytical mindset with comfort working with numbers, metrics, and reports Excellent organizational and communication skills Comfort with cold outreach and high-volume prospecting Ability to handle multiple priorities in a fast-paced, startup environment A proactive, self-starter attitude with high ownership and attention to detail Our perfect candidate is someone that: Is proactive and an independent problem solver Is a constant learner. We are a fast-growing company. We want you to grow with us! Is a team player and good communicator

*Please note this role is not for 2070 Health* About Decimal Health Decimal.Health is a boutique digital health innovation consultancy and venture studio. We are a clinician-led company with over two decades of experience in digital health. As consultants we craft bespoke strategies for clients in the healthcare sector, and as a studio we spine out companies - from research labs of a hospital to commercial ventures with a hospital. We pride ourselves on our nimble approach that connects strategy with action, going deeper than traditional consulting firms by leveraging our real-world experience to ensure practical and impactful solutions. Our Life Sciences Advisory & Internal Studio team partners with pharmaceutical and medical device companies, as well as innovative digital health startups, to navigate the journey from strategy to successful market implementation. Through our proven frameworks and deep understanding of stakeholder dynamics, we bridge the gap between innovation and real-world adoption in US healthcare. Role Overview Were seeking a passionate and experienced Consultant to join our Life Sciences Advisory & Internal Studio team. In this role, youll collaborate with pharmaceutical, medical device, and digit

Please refer the below document for work responsibilities SNEHA (Society for Nutrition, Education and Health Action) is a Mumbai-based non-profit organization dedicated to improving the health, nutrition, and safety of women and children living in vulnerable urban informal settlements. Our mission is to empower urban women and children through integrated health and nutrition programs, education, and advocacy. We work through a dual approach engaging both care seekers and care providers. At the community level, we empower women and families to become agents of change, while simultaneously collaborating with public health and safety systems to drive sustainable improvements in urban health outcomes. SNEHA s key programs include: Prevention of Violence against Women and Children Livelihood Generation Between 2016 and 2025, SNEHA directly reached over 620,555 women, children, and healthcare workers, and indirectly impacted a population of over 3.63 million across seven municipal corporations and three municipal councils in the Mumbai Metropolitan Region (MMR). Today, SNEHA is a 500+ member organization with deep grassroots presence and a strong track record of reducing maternal and neonatal mortality, child malnutrition, adolescent anaemia, and gender-based violence key determinants of health equity for families and communities. WHAT S IN IT FOR ME (WIIFM) - AT SNEHA At SNEHA, our fundamental belief is that prioritizing people is key, demonstrating our strong dedication to nurturing a supportive and growth-driven atmosphere. We uphold an open-door policy that champions transparency and open dialogue. We actively invite employees to voice their ideas, feedback, and concerns, fostering a culture where innovation and teamwork can flourish. If you value excellence and are passionate about nurturing individuals, SNEHA is the perfect place for you!! https: / / www.facebook.com / SnehaMumbai https: / / www.linkedin.com / company / 544355 / https: / / www.instagram.com / snehamumbai_official / https: / / www.facebook.com / SnehaMumbai https: / / www.linkedin.com / company / 544355 / https: / / www.youtube.com / @snehamumbai PROFILE SNAPSHOT To ensure smooth and compliant HR operations by overseeing payroll, statutory compliance, employee life cycle management, grievance handling, and implementation of key HR systems including HRIS and performance management. The role also supports organizational effectiveness through training and manpower planning. CORES RESPONSIBILITIES o Ensure accurate and timely processing of payroll and related reports. o Administer statutory deductions (PF, ESIC, PT, Gratuity, etc.) and ensure timely remittance and returns. o Coordinate with finance for audit requirements related to employee costs and payroll. o Maintain and update employee records in HRIS. o Oversee on boarding, confirmation, transfer, promotion, and exit processes. o Monitor employee documentation and ensure compliance with organizational policies. o Act as a first point of contact for employee concerns and grievances. o Support resolution of workplace issues in a fair and timely manner. o Maintain documentation of disciplinary actions, enquiries, and closure. Designation: Coordinator Human Resource Role: Is to guide, manage and provide strategy on the people function of the organization and ensure smooth operations across all locations. . o Plan, coordinate, and evaluate internal/external training programs. o Maintain training records and support learning initiatives aligned with strategic goals. o Support preparation of annual manpower budgets in collaboration with Program. o Track approved vs. actual staffing and highlight deviations. o Ensure adherence to sanctioned positions and budgeted costs. o Lead the implementation and optimization of the HRIS platform. o Ensure data accuracy, system utilization, and process automation (e.g., attendance, leave, o Facilitate goal-setting, mid-year reviews, and annual appraisals. o Support capacity building of managers on feedback and appraisal processes. o Collate and analyse performance data to inform decision-making 2. PROFESSIONAL EXPERTISE o In-depth knowledge of employment law, HR best practices, and employee relations. o High degree of confidentiality; acts as a trusted advisor to senior leadership. Able to give honest, unbiased advice on people matters. 4. ROLE MODEL o Demonstrates and upholds the organization s values, culture, and leadership behaviours. 5. ORGANIZATIONAL SKILLS o Strong personal efficiency, time management, and ability to prioritize competing demands effectively. 6. AGILITY o Ability to handle multiple projects, work under pressure, and thrive in ambiguity and change. 7. DIVERSITY SENSITIVITY o Comfort and effectiveness working with diverse populations, particularly in sectors related to BEHAVIOURAL COMPETENCIES 1. COMMUNICATION SKILLS o Ability to collaborate across teams, engage diverse personalities, and maintain open dialogue with emotional intelligence. 2. INFLUENCING SKILLS o Capacity to present HR perspectives convincingly and align them with organizational goals. o Proven ability to lead large teams, motivate staff, and create a cohesive working environment. 4. ADAPTABILITY & INITIATIVE o Self-starter who takes initiative, adjusts to evolving situations, and contributes proactively to organizational goals. 5. RELATIONSHIP BUILDING o Builds trust-based, professional relationships across all levels of the organization.

It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World . Sounds like you? Join our top-notch team of more than 50,000 diverse and high-performing professionals globally who are making their mark on some of the world s most beloved brands, including DEWALT , BLACK+DECKER , CRAFTSMAN , STANLEY , CUB CADET , and HUSTLER . The Job: As an HR Business Partner , you ll be part of our Tools & Outdoor India Commercial team working as an on-site employee. You ll get to focus on the below: Business Support: Work closely with the HR Director in the development and ongoing review of the overall country people strategy and functional people excellence structure and ensure implementation Provide high value expertise to business & function leaders to meet strategic business needs and to support plan Partner in the implementation of core HR processes and programs and drive initiatives locally Act as a primary contact on all HR matters & organizational development strategies and tactics Proactively identify opportunities to improve team or individual effectiveness and relationships in the business through intervention & through partnerships with internal/ external experts Provide coaching, counseling and consulting to managers on broad range of HR related matters Plan, manage, and lead organizational change processes to improve effectiveness Partner with Talent Acquisition team in the entire hiring process to attract high potential & diverse talent Lead the entire employee life cycle processes from onboarding to offboarding, including a key focus on attrition & retention of talent, promote internal talent mobility Manage statutory & other compliances, including employee relations matters, while leading people management processes Talent & Performance Management: Lead the employee engagement agenda for the team. Develop & drive company and local sponsored employee engagement programs Facilitates Employee Survey, working closely with HR & functional Leadership to develop specific action plans, leading focus group process, ensuring ongoing communication and measuring progress to goals Support the leadership in the business and the employees in making sure performance management is properly administered. Provide guidance to employees and managers in the performance management process Support and assist in the development and implementation of supervisory and management training programs Deploy Talent & succession planning process for the functions The Person: You love to learn and grow and be acknowledged for your valuable contributions. You re not intimidated by innovation. Wouldn t it be great if you could do your job and do a world of good? In fact, you embrace it. You also have: Excellent leadership, team building, collaboration, facilitation, relationship building and consultation skills Proven ability to drive people agenda with multiple stakeholders Excellent written, verbal communication and presentation skills Possesses leadership, mentoring, training and project management experience and skills Ability to multi-task and a desire to be hands-on with both strategic planning and execution Excellent organizational and people skills, project management skills, with an ability to openly convey information to team members in a timely, concise manner Strong customer focus and orientation Ability to challenge status quo and collaboratively arrive at sustainable alternative and creative solutions to business challenges Ability to handle employee relations in a deft and skillful manner Overall HR experience of 10-15 years, with at least 3-4 years as HR Generalist/Business Partner experience Experience in multinational environment is desired Experience of managing people agenda for commercial teams preferred

VTP Assistant cum Community Relations Associate - ETASHA Society VTP Assistant cum Community Relations Associate VTP Assistant cum Community Relations Associate VTP Assistant cum Community Relations Associate ETASHA Society s Project AtmaNirbhar is expanding to Greater NOIDA and Gurugram. For each of the new locations we are looking for a VTP Assistant cum Community Relations Associate who will play a dual role in supporting the smooth functioning of Vocational Training Programs (VTP) and strengthening relationships with the community. The role includes mobilizing youth, maintaining program data, coordinating placements, and facilitating communication between the training centre and community stakeholders. Key Responsibilities VTP Support & Office Management Assist the VTP team in day-to-day execution of training programs and administrative tasks. Maintain accurate data and records related to program operations, attendance, and outcomes. Coordinate with recruiters, trainees, and alumni to identify placement opportunities and conduct post-placement follow-ups. Support planning and execution of ETASHA s events and activities. Community Mobilization & Relationship Building Mobilize youth through door-to-door visits, stalls, community events, and awareness campaigns (e.g., street plays, rallies, quizzes). Counsel and motivate youth and their families to enrol in ETASHA s training programs. Maintain regular engagement with enrolled trainees and their families to ensure training completion and successful placement. Build and nurture relationships with community stakeholders including local leaders, influencers, and NGOs. Other Responsibilities Support any additional tasks as assigned by the Centre Coordinator or Project Manager to ensure effective program implementation. Personal Profile: Prior experience of 3 to 4 years in data handling, administrative support or community mobilization. Good communication and interpersonal skills. Basic computer proficiency (MS Office, data entry). Passionate about youth empowerment and community development. Remuneration will range from Rs.15,000/- to Rs.18,000/-per month, depending upon skills and experience. It includes PF, ESI and other benefits as per rules. VTP Assistant cum Community Relations Associate Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *

ETASHA Society s Project AtmaNirbhar is expanding to Greater NOIDA and Gurugram. For each of the new locations we are looking for a Community Relations Associate (CRA) to strengthen engagement with the community and ensure reach of the Vocational Training Programs (VTP) to the needy youth looking for training and employment. The role involves mobilizing youth for training programs, counselling them and their families, maintaining program-related data and building relations with stakeholders in the community. Key Responsibilities: Participant Mobilization for Training Programs: Conduct door-to-door surveys and community visits to identify potential trainees. Set up stalls at public places within target communities to spread awareness of ETASHA s programs. Organize and promote participation in events such as Nukkad Nataks (Street Plays), Competitions, Quizzes, and ETASHA s Certificate Ceremonies to attract participants. Doing mandatory home visits, follow up visits and calls, placement related visits to counsel and make understand the prospects & family members about the programs and address the issues if any. Use latest digital methods of mobilization to spread awareness for enrollments of youth into the program Record data of youth interested in the Google forms and registers on daily basis Complete targets of enrolments in the given period of time. Counseling and Enrolment: Counsel, motivate, and encourage youth to join ETASHA s vocational training programs. Engage and convince parents of potential trainees about the benefits of enrolling their children in the programs. Trainee and Family Engagement: Maintain continuous engagement with trainees and their families to ensure training completion. Offer support and motivation to trainees throughout the program, facilitating their transition into placements. Community Relationship Building: Establish and nurture relationships with community leaders, influencers, and local NGOs to enhance the outreach and impact of ETASHA s programs. Event Coordination and Support: Assist in the planning and coordination of ETASHA s events, providing logistical and operational support where necessary. Personal profile: Prior experience of 3-4 years in community mobilization, data handling, or administrative support. Good communication and interpersonal skills. Basic computer proficiency (MS Office, data entry). Passionate about youth empowerment and community development. Remuneration will range from Rs.15,000/- to Rs.18,000/-per month, depending upon skills and experience. It will include PF, ESI and other benefits as per rules. Application Process

ABOUT YOUR ROLE: 1.You will be responsible to maintain the current business, cross sell in existing accounts to drive growth and achieve new sales targets for the region. 2.You will add new customers, new projects by making cold calls and convert opportunities into business in the region. 3.Industrial sales / B2B Sales experience 4.Relationship building is the key factor within and outside the organization. 5. B to B sales focus to identify and uncover new opportunities. YOUR RESPONSIBILITIES WILL INCLUDE: Achieve aggressive sales results / targets. Promote new generation products of Avery Dennison . To handle the B2B sales for the assigned territory. Conversion of opportunities into New Business sales. Develop territory, market penetration and sales execution strategies to consistently attain and exceed goals. Manage receivables from the customers monthly basis Enhancing market value of our products with continuous engagement with the customers. Qualifications Key Competencies:- Knowledge : Industrial consumable sales Skill:- Selling, Negotiation, Closing sales Aptitude:- Outgoing, Hardworking, self motivat

Job Title: Closing Head Experience Required: 12+ years Educational Qualification: MBA / Post Graduate Job Summary: We are looking for a strategic and performance-driven Closing Head to lead our end-stage sales efforts and drive conversions. The ideal candidate will be responsible for building and executing robust closing strategies, managing key client negotiations, and strengthening customer relationships to maximize revenue. This role is pivotal in ensuring seamless transition from lead to deal closure in a fast-paced B2C environment. Key Responsibilities: Sales Closing Strategy: Design, implement, and continuously optimize sales closing strategies aligned with overall business goals. Develop innovative techniques and approaches to improve deal conversion rates. Build and manage a high-quality sales pipeline with a clear focus on closure. Personally lead high-stake negotiations and close major deals with key clients. Deliver persuasive product demonstrations and sales presentations to ensure successful closures. To manage and lead 8-10 closing managers and two closing TLs in a site. Client Relationship Management: Actively engage with potential clients, understanding their specific needs and delivering customized solutions. Possess and communicate in-depth product and project-level knowledge to help clients make informed decisions. Work with the sales team to arrange meetings, site visits, and relationship-building activities aimed at pushing deals from proposal to closure. Foster long-term relationships with clients through trust, value-driven engagement, and continuous follow-ups. Skills & Competencies: Excellent negotiation, communication, and interpersonal skills. Proven track record of managing sales closures in a high-volume, competitive B2C setting. Strong business acumen with integrity and professionalism. Ability to work in high-pressure environments while delivering consistent results.

About Branch Banking The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services. About the Role As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank s products, providing service to existing and New To bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, Whatsapp banking wherever possible Key Responsibilities Offering solutions and Cross selling Bank s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc.) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank s products. Promoting bank s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc.) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications Graduation/ Post-Graduation from a recognized institute Role Proficiencies Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills

About Affluent Business Affluent Business caters to a segment of customers who are High Net Worth Individuals with a range of customizable offerings in wealth management, personal banking and business and lending solutions. It gives a highly personalized services with an expertise driven approach of an investment house with the great stability and immaculate execution. Affluent Business offer a gamut of different product offerings tailor-made to its customers with seamless touch-points About the Role The NRI Relationship Manager will be responsible for nurturing NRI client relationships through continuous client engagements and risk profiling. The NRI RM will be responsible for identification of potential customers and providing them customized solutions as per their requirements. The position entails client management and acquisition with a key focus on expanding the Asset under Management. Key capabilities include working in a dynamic and fast-paced environment with cross-functional teams to design, collaborate with multiple stakeholders and provide tailored investment products aligned to customer needs. The center of all client engagements will be to ensure superior customer experience. Key Skills Client relationship management : Strong interpersonal skills to build and maintain high trust and long term relationship with clients Communication : Excellent verbal and communication skills for conveying complex concepts clearly Sales and Negotiation Skills : Proven track record in sales, with the ability to meet and exceed targets. Financial Acumen : In-depth understanding of banking products, services, and financial markets. Ability to analyse financial statements and provide sound financial advice. Problem-Solving Abilities : Strong analytical and problem-solving skills to address needs and challenges. Key Responsibilities Provide financial solutions to the NRI customers while maintaining high service standards Maintain complete customer profile including the risk profile, demographics and assets in the bank Maintain relationships with the existing customers through mailers and phone calls and share insights on the fluctuations in interest rates, exchange rates and various product offerings Enrich relationships and garner higher wallet share through customer engagement activities Deepen the existing relationships by cross selling the Banks products and services/ third party investment products Review the inflows and outflows in the mapped NRI accounts and also proactively track NRI visits to India Identify potential customers who can be sold tailored products to enhance product penetration Acquire new customers by converting referral leads generated through existing clients, NRI brokers, stock brokers, expats of shipping companies and overseas branches Achieve targets as assigned by the organization on a monthly basis Record and track all engagement activities through the CRM system Comply with KYC/SEBI rules, regulations, and legislation governing the Bank Qualifications Graduation from a recognized institute AMFI and NCFM certifications Role Proficiencies Knowledge of banking products and services Ability to manage complex client situations Good communication (both verbal and written) skill in both English and the local language Ability to multitask, adaptive and responsive towards evolving customer and organization asks. Good networking and relationship building skills

About Branch Banking The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services. About the Role As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank s products, providing service to existing and New To bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, Whatsapp banking wherever possible Key Responsibilities Offering solutions and Cross selling Bank s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc.) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank s products. Promoting bank s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc.) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications Graduation/ Post-Graduation from a recognized institute Role Proficiencies Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills

About Branch Banking The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services. About the Role As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank s products, providing service to existing and New To bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, Whatsapp banking wherever possible Key Responsibilities Offering solutions and Cross selling Bank s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc.) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank s products. Promoting bank s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc.) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications Graduation/ Post-Graduation from a recognized institute Role Proficiencies Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills

About Affluent Business Affluent Business caters to a segment of customers who are High Net Worth Individuals with a range of customizable offerings in wealth management, personal banking and business and lending solutions. It gives a highly personalized services with an expertise driven approach of an investment house with the great stability and immaculate execution. Affluent Business offer a gamut of different product offerings tailor-made to its customers with seamless touch-points About the Role The NRI Relationship Manager will be responsible for nurturing NRI client relationships through continuous client engagements and risk profiling. The NRI RM will be responsible for identification of potential customers and providing them customized solutions as per their requirements. The position entails client management and acquisition with a key focus on expanding the Asset under Management. Key capabilities include working in a dynamic and fast-paced environment with cross-functional teams to design, collaborate with multiple stakeholders and provide tailored investment products aligned to customer needs. The center of all client engagements will be to ensure superior customer experience. Key Skills Client relationship management : Strong interpersonal skills to build and maintain high trust and long term relationship with clients Communication : Excellent verbal and communication skills for conveying complex concepts clearly Sales and Negotiation Skills : Proven track record in sales, with the ability to meet and exceed targets. Financial Acumen : In-depth understanding of banking products, services, and financial markets. Ability to analyse financial statements and provide sound financial advice. Problem-Solving Abilities : Strong analytical and problem-solving skills to address needs and challenges. Key Responsibilities Provide financial solutions to the NRI customers while maintaining high service standards Maintain complete customer profile including the risk profile, demographics and assets in the bank Maintain relationships with the existing customers through mailers and phone calls and share insights on the fluctuations in interest rates, exchange rates and various product offerings Enrich relationships and garner higher wallet share through customer engagement activities Deepen the existing relationships by cross selling the Banks products and services/ third party investment products Review the inflows and outflows in the mapped NRI accounts and also proactively track NRI visits to India Identify potential customers who can be sold tailored products to enhance product penetration Acquire new customers by converting referral leads generated through existing clients, NRI brokers, stock brokers, expats of shipping companies and overseas branches Achieve targets as assigned by the organization on a monthly basis Record and track all engagement activities through the CRM system Comply with KYC/SEBI rules, regulations, and legislation governing the Bank Qualifications Graduation from a recognized institute AMFI and NCFM certifications Role Proficiencies Knowledge of banking products and services Ability to manage complex client situations Good communication (both verbal and written) skill in both English and the local language Ability to multitask, adaptive and responsive towards evolving customer and organization asks. Good networking and relationship building skills

About Affluent Business Affluent Business caters to a segment of customers who are High Net Worth Individuals with a range of customizable offerings in wealth management, personal banking and business & lending solutions. It gives a highly personalized services with an expertise driven approach of an investment house with the great stability and immaculate execution. Affluent Business offer a gamut of different product offerings tailor-made to its customers with seamless touch-points. About the Role The Relationship Manager will be responsible for nurturing HNI client relationships through continuous client engagements and risk profiling. The RM will be responsible for identification of potential customers and providing them customized solutions as per their requirements. The position entails client management and acquisition with a key focus on expanding the Asset under Management. Key capabilities include working in a dynamic and fast-paced environment with cross-functional teams to design, collaborate with multiple stakeholders and provide tailored investment products aligned to customer needs. The center of all client engagements will be to ensure superior customer experience Key Skills Client relationship management : Strong interpersonal skills to build and maintain high trust and long term relationship with clients Communication : Excellent verbal and communication skills for conveying complex financial concepts clearly Sales and Negotiation Skills : Proven track record in sales, with the ability to meet and exceed targets. Financial AcumenIn-depth understanding of banking products, services, and financial markets. Ability to analyse financial statements and provide sound financial advice. Problem-Solving AbilitiesStrong analytical and problem-solving skills to address needs and challenges. Key Responsibilities Provide financial solutions to the Burgundy customers while maintaining high service standards Maintain complete customer profile including the risk profile, demographics and assets in the bank Enrich relationships and garner higher wallet share through customer engagement activities Deepen the existing relationships by cross selling the Banks products and services/ third party investment products Identify potential customers who can be sold tailored products to enhance product penetration Acquire new customers by converting referral leads Achieve targets as assigned by the organization on a monthly basis Record and track all engagement activities through the CRM system Comply with KYC/SEBI rules, regulations, and legislation governing the Bank Qualifications Graduation/ Post graduation from a recognized institute AMFI and NCFM certifications 6-10 years managing High Net worth clients Role Proficiencies Knowledge of banking products and services Ability to manage complex client situations Good communication (both verbal and written) skill in both English and the local language Ability to multitask, adaptive and responsive towards evolving customer and organization asks. Good networking and relationship building skills.

About Affluent Business Affluent Business caters to a segment of customers who are High Net Worth Individuals with a range of customizable offerings in wealth management, personal banking and business & lending solutions. It gives a highly personalized services with an expertise driven approach of an investment house with the great stability and immaculate execution. Affluent Business offer a gamut of different product offerings tailor-made to its customers with seamless touch-points. About the Role The Relationship Manager will be responsible for nurturing HNI client relationships through continuous client engagements and risk profiling. The RM will be responsible for identification of potential customers and providing them customized solutions as per their requirements. The position entails client management and acquisition with a key focus on expanding the Asset under Management. Key capabilities include working in a dynamic and fast-paced environment with cross-functional teams to design, collaborate with multiple stakeholders and provide tailored investment products aligned to customer needs. The center of all client engagements will be to ensure superior customer experience Key Skills Client relationship management : Strong interpersonal skills to build and maintain high trust and long term relationship with clients Communication : Excellent verbal and communication skills for conveying complex financial concepts clearly Sales and Negotiation Skills : Proven track record in sales, with the ability to meet and exceed targets. Financial AcumenIn-depth understanding of banking products, services, and financial markets. Ability to analyse financial statements and provide sound financial advice. Problem-Solving AbilitiesStrong analytical and problem-solving skills to address needs and challenges. Key Responsibilities Provide financial solutions to the Burgundy customers while maintaining high service standards Maintain complete customer profile including the risk profile, demographics and assets in the bank Enrich relationships and garner higher wallet share through customer engagement activities Deepen the existing relationships by cross selling the Banks products and services/ third party investment products Identify potential customers who can be sold tailored products to enhance product penetration Acquire new customers by converting referral leads Achieve targets as assigned by the organization on a monthly basis Record and track all engagement activities through the CRM system Comply with KYC/SEBI rules, regulations, and legislation governing the Bank Qualifications Graduation/ Post graduation from a recognized institute AMFI and NCFM certifications 6-10 years managing High Net worth clients Role Proficiencies Knowledge of banking products and services Ability to manage complex client situations Good communication (both verbal and written) skill in both English and the local language Ability to multitask, adaptive and responsive towards evolving customer and organization asks. Good networking and relationship building skills.

About Branch Banking The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services. About the Role As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank s products, providing service to existing and New To bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, Whatsapp banking wherever possible Key Responsibilities Offering solutions and Cross selling Bank s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc.) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank s products. Promoting bank s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc.) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications Graduation/ Post-Graduation from a recognized institute Role Proficiencies Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills