Regional Operations Manager

As a Regional Manager, you will be responsible for overseeing Operations within your designated region. This includes managing inspection, audit, and quality assurance teams; ensuring compliance with client specifications and industry standards; maintaining high levels of customer satisfaction; and driving business growth in the region.

• Your job is to manage various projects running with the customer & ensure success on deliverables and commercial front
• You are solely responsible for achieving commercial success on the project by controlling the operational costs and resources
• You are a Single Point of Contact (SPOC) for customers in your region and are answerable to customers on delivery of tasks and achieving goals on the projects
• Control costs and expenses on the projects. Handle budgeting, forecasting, and resource planning for the region.
• Lead, manage, and develop a team of quality inspectors, Supervisors and engineers across multiple client locations.
• Ensure flawless execution of services in line with client requirements and company SOPs.
• Collaborate with internal teams for recruitment, training, and deployment of technical staff.
• Monitor operational KPIs, quality metrics, and cost efficiencies; drive continuous improvement initiatives.
• Conduct regular performance reviews, team meetings, and site visits across the region.
• Ensure strict compliance with ISO, IATF, or other relevant quality standards.
• Assist business development team in regional expansion through customer support, service demonstrations, and relationship management.
• Prepare periodic regional performance reports for senior management.
• You are also responsible for continuous improvement on the projects
• Profile

B-Tech / Diploma in Automobile / Mechanical engineering with at least 10 years experience in Automotive Industry

MBA in Operations management preferred

Experience of handling big team size including frontline staff is a must

Experience of Customer handling, specially Automotive OEMs

Knowhow of Automotive Quality Systems, Root cause analysis, Trouble-shooting is desired

Other information

Work location: Gurgaon, NCR

Proven experience in handling multi-location operations and cross-functional teams.

Sound knowledge of quality tools, systems, and standards (ISO 9001, IATF 16949 etc.).

Strong interpersonal, leadership, and decision-making skills.

Good analytical and reporting capabilities.

Willingness to travel extensively within the region.

Job Types: Full-time, Permanent

Pay: ₹800,000.00 - ₹1,000,000.00 per year

Benefits:

• Health insurance
• Paid sick time
• Provident Fund

Application Question(s):

• This position is for Gurgaon location, will you be comfortable?

Experience:

• Total: 10 years (Preferred)
• Automotive: 8 years (Preferred)
• Operations: 8 years (Preferred)
• Team Handling: 8 years (Preferred)
• Quality assurance: 8 years (Preferred)

Work Location: In person