Recruitment Team Lead - MHP

Min Relevant Exp: 8+ years

Job Summary

Team Leader—Recruitment & Vendor Management

Key Responsibilities

• Lead, mentor, and support a team of Recruiters and Senior Recruiters.
• Provide training, coaching, and performance feedback to enhance team effectiveness.
• Set KPIs and performance goals, ensuring alignment with business hiring needs.
• Oversee and streamline end-to-end recruitment processes of APAC and EMEA.
• Collaborate with internal stakeholders to understand workforce planning and hiring priorities.
• Ensure efficient sourcing, screening, and selection of candidates for various roles.
• Implement best practices to enhance the quality and efficiency of the hiring process.
• Leverage data-driven insights to optimize recruitment strategies and team performance.
• Ensure smooth onboarding of selected candidates, including document approvals and background verification.
• Manage vendor relationships, ensuring compliance with SLAs and performance expectations.
• Negotiate contracts and optimize vendor costs while maintaining hiring quality.
• Align vendor hiring efforts with internal recruitment goals and company policies.
• Track and evaluate vendor performance, ensuring continuous process improvements.
• Ensure adherence to local labor laws, hiring regulations, and company policies in APAC & EMEA.
• Maintain compliance with vendor agreements, data privacy standards, and documentation requirements.
• Stay updated on market trends, salary benchmarks, and talent availability across both APAC/EMEA.
• Implement primary and secondary vendor setups per IT asset product SKU and IT staffing requirements.
• Ensure technicians are assigned jobs per SLA requirements.
• Emphasis on filling backfill positions efficiently.
• Monitor background verification and drug test requirements as per local regulations.
• Collaborate with the legal team to ensure compliance with all regulations.
• Need a data-driven mindset with the ability to analyze recruitment metrics and drive improvements.
• Work across different time zones and manage remote teams effectively.
  

Required Skills & Qualifications:

• 8+ years of recruitment experience with a strong focus on vendor management.
  

Education:

• Technical Degree- B.Tech, BCA, B.Sc (Science)
  

Preferred Qualifications:

• Experience in EMEA region manpower hiring and IT services recruitment.
• Strong negotiation skills on commercial and non-commercial vendor agreements.
• Ability to drive performance through well-defined KPIs.
• Ability to work in high-pressure environments and meet tight deadlines.
• Hands-on experience with ATS, VMS platforms, and recruitment tools like ServiceNow, SFDC, Zendesk, Jira, etc.
• Strong vendor relationship management and contract negotiation skills.
• Excellent stakeholder management and client-handling skills.
• Strong MS EXCEL and data management skills.