Recruitment Manager

Greetings from REACH TALENT SOLUTIONS!!!

We are hiring for Recruitment Manager

Position : Recruitment Manager

Location:

Department:

Reports To:

Mode :

CTC : up to

Role Overview

Recruitment Manager

Key Responsibilities

1. Talent Acquisition Strategy

·        Develop and execute recruitment strategies aligned with business growth and workforce plans.

·        Forecast hiring needs based on client ramp-ups, attrition trends, and future business projections.

·        Partner with business heads to define job requirements, success profiles, and role competencies.

2. Recruitment Operations

·        Lead the full-cycle recruitment process including sourcing, screening, interviewing, selection, and offer management.

·        Manage hiring for diverse roles including operations, support, and leadership positions across India and the Philippines.

·        Maintain strong coordination with internal stakeholders and external recruitment partners/agencies.

3. Team Management

·        Manage and mentor a team of recruiters to achieve hiring targets and improve quality of hire.

·        Define recruiter KPIs and monitor performance metrics such as TAT, offer-to-join ratio, and cost per hire.

·        Foster a culture of proactive sourcing, innovation, and continuous improvement within the recruitment team.

4. Employer Branding & Candidate Experience

·        Enhance company visibility through social media, job fairs, campus connect, and referral programs.

·        Ensure a smooth and engaging candidate experience from application to onboarding.

·        Collaborate with marketing to position the company as an employer of choice in the BPO sector.

5. Data & Process Management

·        Use HR analytics to track hiring metrics, analyze trends, and prepare monthly dashboards for leadership.

·        Maintain compliance with labor laws and internal policies.

·        Continuously evaluate and implement recruitment tools, ATS systems, and sourcing channels for efficiency.

Key Skills & Competencies

BPO hiring

talent mapping

·        Excellent communication, stakeholder management, and negotiation skills.

·        Data-driven mindset with proficiency in Excel, ATS platforms, and recruitment analytics.

·        Ability to thrive in a fast-paced, high-growth environment with multiple priorities.

Qualifications & Experience

·        Bachelor’s or Master’s degree in Human Resources, Business Administration, or related field.

7–10 years of recruitment experience

·        Experience in handling both domestic and international hiring is preferred.

·        Proven track record of managing high-volume hiring for back-office operations and customer service roles.

Immediate joiners will be preferred

If you are Interested: Contact No: 06362187562