Quick Commerce - Key Account Manager

Location:

Working Days:

Company:

About the Role:

Q-Commerce Manager

Key Responsibilities:

• Platform Ownership:

  Manage day-to-day operations and relationships with Quick Commerce (Zepto, Blinkit, Instamart) and E-commerce platforms (Amazon, Flipkart, D2C website).

• Sales Management:

  Drive sales growth, monitor platform performance, track sell-through and offtake, and achieve monthly/quarterly revenue targets.

• PO Lifecycle Management:

  Coordinate and track purchase orders with logistics to ensure timely dispatch and compliance with platform SLAs.

• Planning & Forecasting:

  Align with supply and demand planning teams to ensure stock availability and forecast sales accurately.

• Issue Resolution:

  Act as the primary contact for resolving delays, stockouts, escalations, or system discrepancies.

• Growth Execution:

  Identify opportunities for expansion into new geographies, categories, and SKUs, and execute initiatives with platform partners.

• Data & Insights:

  Analyze weekly sales, return rates, fill rates, and campaign metrics; lead weekly internal business reviews.

• Stakeholder Coordination:

  Work cross-functionally with marketing, supply chain, and finance teams to drive execution excellence.

• Strategic Projects:

  Support the Revenue Lead with pricing strategies, category expansion, and high-impact campaign planning.

Key Result Areas (KRAs):

• Sales Performance:

  Meet or exceed revenue and growth targets across platforms.

• PO Management:

  Ensure timely and accurate PO execution with >95% fill rates.

• Operational Efficiency:

  Timely resolution of platform issues and escalations.

• Forecast Accuracy:

  Avoid stock-outs/overstocking with precise planning.

• Growth Initiatives:

  Launch new SKUs, expand regions, and activate new features.

• Platform Hygiene:

  Maintain optimized listings, accurate content, and SLA adherence.

• Insight Reporting:

  Deliver consistent business reviews and actionable insights.

Candidate Requirements:

• Bachelor’s or Master’s degree from a

  reputed university

  (MBA preferred).

• 3–5 years of relevant experience

  in Q-Commerce, E-commerce, or FMCG/D2C platforms.
• Strong analytical and communication skills; proficient in Excel/Google Sheets.
• Deep understanding of platform dashboards, seller tools, and back-end systems.
• Must be able to work full-time from our

  Kamla Nagar, Delhi

  office.

To Apply:

HR Contact:

• 🌐 www.toyokombucha.com