Business Development Manager (FMCG) (Delhi)

Role Summary

This role drives business growth, strengthens channel relationships, and ensures smooth coordination across functions. The person will oversee business expansion, client management, and cross-department alignment across manufacturing, dispatch, logistics, accounts, and operations.

Key Responsibilities

Business Growth & Strategy

• Identify, develop, and execute growth strategies for FMCG markets (Retail, Q-Commerce, B2B, Distributors).
• Acquire new business, onboard strategic clients, and expand existing accounts.
• Conduct competitive market analysis and propose business expansion plans.

Client & Stakeholder Management

• Manage client relationships end-to-end, ensuring timely communication and service.
• Maintain strong coordination with distributors, partners, and key accounts to achieve sales targets.
• Ensure high client satisfaction through timely support and resolution of issues.

Cross-Functional Coordination

• Work closely with dispatch, logistics, operations, and accounts teams for seamless order-to-delivery flow.
• Monitor manufacturing, production planning, and inventory to avoid supply gaps.
• Align inter-departmental communication to maintain accuracy, timelines, and efficiency.

Operational & Performance Management

• Track key business metrics, sales performance, product movement, and operational KPIs.
• Ensure cost-efficient, timely dispatch and logistics management.
• Prepare business reports, dashboards, and performance trackers for management.

Business Development & Brand Growth

• Create business development plans to increase revenue and brand presence across regions.
• Identify new product or market opportunities and present business cases to management.
• Support marketing, product development, and promotional initiatives as needed.

Required Skills & Experience

• Minimum 7 years of experience in FMCG or Food & Beverage industry.
• Proven track record in business development, client management, and operations coordination.
• Strong understanding of FMCG distribution, logistics, and supply chain workflows.
• Excellent communication, negotiation, and stakeholder management skills.
• Ability to coordinate with multiple internal departments for smooth execution.
• Strong analytical and reporting capability.
• Must have a Master’s degree from a reputed institution (MBA Required).