Quality & Operation Executive

Job Title: Quality & Operation Executive – Bakery (3P Manufacturing).

Department: Operations / Quality

Location: Mirza / Guwahati, Assam

Experience required: 3–5 years

Qualification: Bachelor or Master in Food Science & Technology or equivalent

Industry: Bakery / Food Processing / FMCG

Roles and Responsibilities:

1. Quality Assurance & Product Integrity

• Ensure all 3P bakery products (slice cakes, muffins, cookies, etc.) conform to the company’s quality standards, specifications, and sensory profiles.
• Conduct daily line audits at 3P units, including checks on hygiene, GMP compliance, and process adherence.
• Implement and monitor Quality Control measures across all stages of production — raw material, in-process, and finished goods.
• Supervise and approve sampling and testing protocols (microbiological, organoleptic, and physicochemical).

2. Third-Party (3P) Manufacturing Operations

• Coordinate day-to-day production activities at assigned 3P units, ensuring adherence to production planning, quality, and delivery timelines.
• Act as the single point of contact between company operations and the 3P manufacturing partner for technical, quality, and process-related matters.
• Monitor and support the implementation of SOPs, SSOPs, and batch manufacturing records (BMRs) at the 3P site.
• Validate process parameters and operating conditions for each product as per approved Product Master Sheets.

3. Regulatory Compliance & Food Safety

• Ensure 3P partners maintain compliance with applicable regulatory standards (FSSAI, BIS, Legal Metrology) and company-defined protocols.
• Support internal audits, third-party certifications (e.g., ISO 22000, FSSC 22000), and regulatory inspections.
• Train 3P unit staff in Food Safety, HACCP, GMP, and GHP practices.
• Ensure compliance to labelling requirements, shelf-life validations, and legal declarations on finished goods.

4. Vendor & Material Management Support

• Coordinate with internal procurement and supplier quality teams to validate new ingredients, packaging, or vendor changes at the 3P level.
• Monitor inventory levels for critical raw materials and packaging at 3P sites to prevent stock outs or overstock.
• Verify the traceability and documentation of all raw materials used in production.

5. Documentation, Reporting & MIS

• Maintain all necessary records, including:
• Batch manufacturing and packing records (BMR/BPR)
• Quality inspection records
• Audit reports and CAPA logs
• Deviation logs and incident reports
• Generate and share regular reports:
• Daily production reports
• Monthly quality metrics and dashboards
• Audit summaries and compliance trackers

6. NPD Trials & Commercialization Support

• Collaborate with the R&D and Innovation teams for New Product Development (NPD) and process validation at 3P sites.
• Conduct and document commercial-scale trials, line validations, and provide feedback for product and process improvement.
• Ensure first-time-right (FTR) for new launches by coordinating with packaging, procurement, and quality teams.

7. Process Improvement & Cost Optimization

• Identify opportunities for yield improvement, waste reduction, and cost-saving initiatives without compromising quality.
• Drive improvements in OEE (Overall Equipment Effectiveness) and process efficiency KPIs.

8. Cross-functional Collaboration

Work closely with:

• R&D for formulation and process validation
• SCM for demand planning and dispatch coordination
• Marketing & QA for packaging approval and complaint resolution
• Legal/Regulatory for label and product compliance

Requirements:

• 3–5 years of relevant experience in bakery production or quality (preferably with slice cakes, muffins, cookies).
• Bachelor's or Master’s degree in Food Technology, Food Science, or related disciplines.
• Good knowledge of bakery equipment, raw materials, and process controls.
• Strong understanding of food safety management systems and statutory regulations (FSSAI, ISO, HACCP).
• Experience in handling third-party or contract manufacturing units is highly desirable.
• Proficiency in MS Office and basic ERP systems.
• Excellent communication, coordination, and problem-solving skills.

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person