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Quality Analyst

Selections HR Services Private Limited

4 - 8 years

0 Lacs

Pune Maharashtra India

Posted:17 hours ago| Platform:

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Skills Required

underwriting risk assessment analysis compliance audits documentation analyze leadership drive calibration audit reports support training regulations finance report excel communication

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title:

Location:

Experience:

Industry:

Process:

Role Overview:

Quality Analyst

Key Responsibilities:

Perform quality audits on mortgage underwriting files to ensure adherence to client and investor guidelines (Fannie Mae, Freddie Mac, FHA, VA, etc.)
Validate credit, income, assets, liabilities, and collateral documentation for completeness and accuracy
Track and analyze error trends, identify root causes, and recommend corrective actions
Collaborate with underwriters, processors, and leadership teams to ensure high-quality delivery
Drive calibration sessions with operations and client-side QA teams
Prepare audit reports, dashboards, and performance summaries
Support training teams with insights to improve quality and reduce defects
Ensure compliance with US mortgage regulations and internal policies

Required Skills & Qualifications:

Graduate in any discipline (Commerce/Finance preferred)
4 to 8 years of overall BPO experience with at least 2 years as a QA in
US Mortgage Underwriting
Strong knowledge of underwriting standards (FHA, VA, Fannie Mae, Freddie Mac)
Familiarity with mortgage documents – 1003, 1008, credit report, W2s, pay stubs, tax returns, appraisal, title, etc.
Proficient in MS Excel, audit tools, and reporting
Excellent written and verbal communication skills
Strong attention to detail, analytical thinking, and problem-solving ability
Exposure to compliance and risk assessment in mortgage domain

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