Minimum 7+ years of experience in P&C Insurance At least 2 years of proven team handling experience Strong process management skills with exposure to MIS reporting, daily operations, and KPI tracking Excellent communication and interpersonal skills
The ideal candidate will conduct onboarding, upskilling sessions, assessments, and collaborate with operations to ensure process accuracy, efficiency, and alignment with U.S. mortgage regulations and client expectations.
Act as SPOC between client and service provider Handle client communications, delivery escalations, and contract modifications Prepare/change SOWs and forecast workforce needs.
Manage and lead assigned transition projects, Ensure customer satisfaction and drive stabilization of transitioned operations Act as the primary escalation point for clients and internal stakeholders regarding decisions, updates, and actions.
Conduct detailed market research (primary & secondary) across industries Analyze consumer behavior, industry trends, and competitor activity Collaborate with stakeholders and internal teams to drive business objectives
Having the ability to review and asses key documents and mortgage information, such as: Income evidence; payslips, P60’s, SA302’s, financial accounts and business plans etc Credit reference reports, EPC reports, Companies House searches
Experience with Vehicle loan, commercial loan, and lending operation. Should have in depth understanding in loan origination, onboarding, and documentation. Experience in credit spreading and governance.
Managing queues in Trade finance operations for various products as listed above. Carrying out compliance screening and ensuring proper signoffs are obtained for each transaction. Being able to Switch from one queue to another based on priority.
Responsibilities: • Collaboration for product life cycle within functions • Demand Forecasting • Inventory Management • Operational Efficiency • Cross-Departmental Coordination • Backorder Management • Overstock Strategy • Liquidation Oversight
Job Description : Analyze transaction activity and KYC information and conduct due diligence research in support of investigations and make a recommendation to close an alert or send it to AML investigations for further review.
2 years creative writing experience required. Specific SEO writing experience preferred. Writing Skills - Excellent grammar and an in-depth knowledge of the English language with the ability to write clear, precise SEO copy. (test administered)
Six Sigma Black belt certified Drive quality and process excellence initiatives across business Lead cross-functional teams to redesign, standardize, and optimize key business processes Utilize Six Sigma, Lean, and other quality frameworks
Conduct quality audits of underwritten mortgage files to ensure adherence to US mortgage guidelines and client-specific policies. Work closely with underwriters and operations teams to provide feedback, drive accuracy, and improve process quality.