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Help Desk Manager

Selections Hr Services Thane

7 - 12 years

|

12 - 15 Lacs

Hyderabad

Posted:14 hours ago| Platform:

Apply

Skills Required

Helpdesk Service Desk Management IT Helpdesk Servicenow Helpdesk Management Major Incident Management ITIL ITIL Certified ITIL Framework Help Desk Operations IT Service Desk Technical Helpdesk Service Desk Technical Support Incident Management ITIL Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Act as SPOC between client and service provider Handle client communications, delivery escalations, and contract modifications Prepare/change SOWs and forecast workforce needs.

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Selections Hr Services Thane

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