2080 Helpdesk Jobs

Looking for a Help Desk Call Coordinator to manage & coordinate incoming IT service requests & ensure timely resolution. The ideal candidate act as the first point of contact for users, log incidents, and track the progress of tickets until closure.

POSITION:- Front Office cum Helpdesk Executive - Female Exp: 1+years Work Location: Hyderabad (Uppal) Salary: 28K to 30K TH Qualification: Inter/ITI/Diploma/Any Graduation Preferred : Female mounika.b@in.knightfrank.com Role & responsibilities 1. Handle incoming calls & transfer to the concerned staff. (Board line as well as Head Service line) 2. Maintaining the Reception area. 3. Keeping the reception neat & clean. 4. Reception flowers & office plants upkeep & maintenance 5. Attending to the visitors that come in at the reception. 6. Updating telephone list. 7. Managing meeting room booking & co-orating with IT for projector set up 8. Monitor function of Meeting rooms (cleaning / service / ...

TitleOperations Command ExecutiveBusiness unitIntegrated Facilities ManagementReporting toTransport Governance Lead Location: Pune - Kharadi, Gera Commerce Zone Working Days: 6 days a week Shift: Rotational (24x7 support for AsPac region) About the Role: We are seeking a proactive and customer-oriented professional to manage 24x7 Helpdesk operations for the AsPac region. The role focuses on live monitoring of Command Center applications, handling employee transport coordination, and ensuring timely resolution of workplace and transport-related issues. Key Responsibilities: Handle calls, emails, and Corrigo Portal requests related to transport and workplace services. Monitor transport movemen...

Dear Candidate, PFB the JD. Mode : WFO NP: Immediate or less than 30 days Location :Chennai JD: Service Desk Engineer L1/L2 Support: Role Summary Serve as the first point of contact for IT and application support requests, handling approximately 2,400 tickets/month via chat, email, phone, and the Teams Universal Bot. Responsibilities Provide L1L2 support for M365, Azure AD, and endpoint issues. Log, categorize, and resolve incidents and service requests per SOP. Escalate unresolved or recurring issues to Command Center or L3. Contribute to knowledge base and AI-Ops automation candidate identification. Drive first-contact resolution and excellent customer experience. Good communication Tech S...

Urgent Hiring Associate Technical Analyst Sinhala Experience : 6 Months 3 years CTC : 4 LPA to 5 LPA Location : Bangalore Skills : Service Desk and Excellent in Sinhala (Sri Lankan) speaking Apply - ( + 91 8951858328 *: rohita.robert@adecco.com Operational hours 24/7 (Rotational Shifts) Process – Calls & Chats / Email / Requests Experience & Education: Bachelor's degree in a relevant field or equivalent work experience (10+2+3 Graduation mandatory) 6 Months – 1 Year in Service Desk (Calls & Chats / Email / Requests) Skills: Fluent in Sinhala and English. Strong organizational and multitasking skills. Excellent communication and interpersonal skills. Problem-solving and critical thinking abil...

Job Opening: Phone Banking Officer (Bank Payroll) Location: Andheri / Thane / Noida Shift: Day Shift | Work from Office Salary: Up to 4 LPA (Based on Interview) Process: Inbound / Outbound Graduates (Freshers can apply) Call 9137797705 Hrutika Required Candidate profile Handle inbound and outbound customer calls professionally Assist customers with account queries, transaction details & basic banking services Escalate unresolved issues to the appropriate department Perks and benefits Bank Payroll Bonus Many more

Hiring for Multiple Roles! Phone Banking Officer Customer Relationship Manager Service Assurance Manager Escalations Manager Video KYC Officer Virtual Relationship Manager Personal Banker on Call Apply Now Call: 9137797705 hrutika Required Candidate profile No Field Job! Work from the bank’s own contact center handling customer queries over the phone. Knowledge of banking processes, credit cards, insurance, or mutual funds is a plus. Visit: www.hyfly.in

Hiring Now:(Service Desk) For A Global MNC About Us You & I Consulting We are a premium talent partner to 64+ Global MNCs across India, hiring in domains like Retail Operations, Buying & Merchandising, Analytics, Finance, and Supply Chain. Our client for this role is a globally renowned retail brand, known for its innovation, sustainability, and people-first culture. Location: Chennai / Indore / Nashik (Work from Office) CTC: Up to 8 LPA Qualification: Any Graduate Experience: Min. of 9 months to 8 Years on any work exp, is Good to go. Role :- Service Desk Specialist Interview Mode :- Virtual To Schedule Your Interview Kindly Call Or whtapp on the below mentioned number now :- Contact Person...

Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India. We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, w...

At YASH, we re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future. We are looking forward to hire IBM Sterling B2B Integrator Professionals in the following areas : EDI Project Consultant: 4 to 6 years of Experience in EDI areas Act as the technical liaison between the customer project team (including customer s IT function) and Development Team resources Document customer requirements and translate to client systems and operations Identify system gaps and enhancements needed to meet customer ex...

The primary responsibility of a BlackBeltHelp Tier 1 agent is delivering support to BlackBeltHelp clients Agents will receive incidents from multiple channels including telephone, email and chat from internal as well as external points of contact This role requires technical expertise, strong problem-solving skills, and excellent communication abilities to ensure our solutions meet client requirements and are delivered on time and within scope This role is Producing high-quality documentation that is appropriate for its intended audience Working with internal teams on product and documentation requirements Writing easy-to-understand user interface text, online help and developer guidesQ Qual...

Contingent/Contract Worker Who We Are: Esko is a part of Veralto s Product Quality Innovation companies. Esko is a global provider of integrated software and hardware solutions that accelerate the go-to-market process of packaged goods. Our products empower teams to support and manage the packaging design and print processes for brand owners, retailers, pre-media and trade shops, manufacturers, and converters. Veralto is a global leader in essential technology solutions with annual revenue of nearly $5 billion and a proven track record of solving some of the most complex challenges we face as a society. Our industry-leading companies and globally recognized brands are building on a long-esta...

BlackBeltHelp is a fast-growing EdTech company using innovative technology to remove barriers from Students, Faculty and Staffs journey. We are focused on using AI, ML, and other emerging technology to solve problems in a delightful way, without sensationalizing its abilities. We are currently seeking a Software Engineer 2 with the following skillsets to drive forward products built using technologies such as Google Dialogflow, Node, React, Elasticsearch, Redis cache, MongoDB, and similar products. Job Summary We are looking for a highly skilled Senior Software Engineer with strong expertise in the MERN stack and experience in fast search databases. The ideal candidate will have hands-on exp...

Summary The Facilities Coordinator provides assistance to the facility management team to ensure successful service delivery of the client facility needs Directly supports the facility management team with on-going facility and team related responsibilities ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Provide general overall facility management services, including continuous monitoring of office/facility Address client inquiries and concerns ensuring timely and quality issue resolution and service delivery Follow up with clients to ensure customer satisfaction Respond to all facility inquiries and complaints, assess problems and take the necessary corrective action Remain knowledgeable regarding...

About The Role Skill required: Procure to Pay - Account Management Designation: Delivery Operations Associate Manager Qualifications: BCom/MCom Years of Experience: 10 to 14 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. W...

Overview The Senior Helpdesk Agent plays a key role in overseeing the ticket resolution process, handling more complex procurement issues, and acting as a mentor for junior team members. This role requires a deep understanding of procurement workflows, advanced troubleshooting skills, and strong coordination with technical teams and third-party vendors. Additionally, the senior agent is instrumental in driving strategic initiatives, process harmonization, and innovation within help desk operations. Responsibilities Advanced Ticket Management: Handle and resolve high-priority or complex tickets, ensuring timely and effective outcomes. Technical Liaison: Act as the primary point of contact for...

Hi, We are hiring skilled Technical and Application Support Specialist to join our team. This role is ideal for a dedicated problem-solver with a background in technical customer service who thrives in a fast-paced environment. Salary & Benefits : Experience(1yr to 2yr) - 32k take home per month(Salary not negotiable) Experience (2yrs & above) - 40k take home per month (Salary not negotiable) Work from office with free transportation for both pick and drop(*25km radius) Should be able to work in night shifts Fixed week offs on saturdays and sundays Should be able to join immediately Required Qualifications 1 year and above of experience in a dedicated role such as Technical Support, IT Helpd...

Hiring for top BPM | Sr. AVP Should have managed Service Desk Operations team of 120+ including Voice, Chat & E mail channels for large Global Clients with annual rev 15M Sal - 40LPA Share your resume on shikha@imaginators.co/ Whatsapp - 9599868088

Your role and responsibilities Recognize non-catalog purchases Work with requester/client for clarifications Determine source from master file Negotiate cost savings and terms Understand contract relationships Confirm price and delivery Manage helpdesk and procurement operations Coach team members (Buyers, Agents) Handle customer escalations and root cause analysis Ensure audit readiness of purchasing documents Maintain supplier documentation Proficient with reporting/MS Excel Work with stakeholders and management efficiently Positive attitude, planning, curiosity, self-discipline Request triage for exceptions Category execution (low clip & tactical buying tasks) Localization for global agre...

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like, where youll be supported and inspired by a collaborative community of colleagues around the world, and where youll be able to reimagine whats possible. Join us and help the worlds leading organizations unlock the value of technology and build a more sustainable, more inclusive world. YOUR ROLE We are seeking a talented and driven Procurement Lead to join our team. The ideal candidate will be responsible for collecting, analysing, and interpreting complex data sets to drive informed business decisions. You will work closely & Directly with the Client & cross-functional teams to i...

About The Role Skill required: Procure to Pay - Account Management Designation: Procure to Pay Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We...

We are Hiring for Technical support ( voice ) !! Work from office Qualification : Grad / UG ( Min 6m exp ) Location:Bangalore Salary:25k -40k Shifts :Rotational walkin Interview Call or whatsapp manya @ 6364808230 / 9606521172 /9606523804 Required Candidate profile Looking for Excellent communication skills in English Candidates with International voice exp are preferred Interested candidates share your resumes to Careers@Glympsehr.com

IT Support L2 Gurugram (Short Notice Period Preferred)- DLF Cybercity Key Skills & Responsibilities: Strong knowledge in ServiceNow, Office 365, MS Teams, SharePoint, OneDrive, CCTV, Attendance System, VOIP, Door Access, and Asset Management. Good knowledge of network protocols, passive LAN cabling, and network switch configuration. Hands-on experience with Audio/Video device operations. Expertise in IT tools, hardware, software, and end-user support. Strong communication skills (verbal & written). Solution-oriented, soft-spoken, and a good listener. Vendor coordination for end-to-end issue resolution. Collaboration with cross-functional teams for smooth operations. Ownership of tasks/projec...

HI Warm Greetings, We Are Hiring! You can call us /whatsapp and book your interview slots Vijay - 9742630123 We are looking for graduate freshers with strong technical skills and excellent communication abilities to join our team as Technical Support Associates . If you are a quick learner with a passion for solving technical issues, this is the perfect opportunity for you! Key Responsibilities : Provide technical support and troubleshoot Microsoft product-related queries (Windows OS, Office Suite, etc.) Resolve issues related to software installation, system configuration , and performance Deliver excellent customer service by communicating effectively and addressing client concerns profess...

Process: 811 Inbound (60% Service | 40% Sales) Shift Timings: 8 AM – 8 PM (Any 9 Hours) Weekly Offs: 4 Rotational Offs (First 6 Months) 6 Rotational Offs (Post 6 Months) call 8080126356 Ekta 9773553319 Simran 9082104424 Sanika 9137797705 Required Candidate profile Up to 3.5 LPA-Net 24k 30% Hike on Last CTC Incentives up to 5,000/month Handle~120 inbound calls per day Assist customers with queries & service requests Promote suitable banking products and offers Perks and benefits Salary: Net 24k + 5k Incentives