1495 Helpdesk Jobs

Job Description for IT Support Engineer Job Title : IT Support Engineer Location : Mivanta India Pvt. Ltd. | A - 604, Shapath Hexa | Opp. Gujarat High Court | S. G. Highway | Ahmedabad - 380060 | INDIA Qualification : BCA/MCA/BE/MSc IT Experience : 1-2 Years Role Responsibility: •Managing day-to-day IT operation of company •IT Inventory and asset management with tagging •Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions •Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, NAS, and firewalls •Networking ha...

Openings for good MNC company monitoring of timely resolution of escalated support requests maintaining a high level of customer satisfaction CSAT Collaborate with other IT teams to resolve complex technical issues . 1 + yrs exp in customer service Required Candidate profile Exp:6 Months Location:Ahmedabad Gujrat Exp in an IT support, helpdesk, Previous experience managing incident reports and SLA adherence. Any Query: snehal@peshr.com/9137306440 Perks and benefits good salary package and hikes

WORK FROM OFFICE CHANDIGARH / MOHALI LOCATION Hey There !!! Are You a Fresher & Looking Job for very First Time We'd love you to join BPO Industry. Experienced CSR already working in a BPO can apply for Better Salary Call Sourabh to apply for a job now. We are always growing and looking for people to join International US Inbound BPO Inbound Contact Centre Please get in touch to connect with us, we're looking forward to starting a conversation with you. Candidate should be willing to work in Rotational Shifts We do not charge any kind of Fee for our Services from Candidates. You are unique, so is your career. We are dedicated customer service job consultants for specific skillset, expert adv...

Company Enormous Enterprise LLC Location: Mumbai, Maharashtra, India Posted September 08, 2025 Apply Description What it Means to Work for our client: You will get to be part of one of the largest and fastest growing accounting and advisory firms in the industry, You will have the flexibility to manage your days in support of our commitment to work/life balance, You will join a culture that has received multiple top ?Places to Work? awards, We believe that great work is accomplished when cultures, ideas and experiences come together to create new solutions, We understand that embracing our differences is what unites us as a team and strengthens our foundation, Showing up authentically is how...

Hi All, we have urgent requirement for On Roll Technical Support. Company DXC technology Exp 0 To 1 Yrs Looking for Excellent Communications with Good Attitude Candidates Soft skills Comprehension/ Listening Fluency/ Thought Process Pronunciation/ Enunciation/ Speech Clarity Grammar Rate of Speech/ Pace Intonation/ Modulation Technical skills Office 365 Network related questions/VPN related PC troubleshooting Job Posting Title - Analyst III infrastructure services Job Description Summary Provides level 1 technical support to end users on computer-related technical problems to assigned accounts/ customers through voice support. Job Description Taking ownership of customer issues reported and ...

EduBridge is India's leading workforce development platform, delivering employment-focused skilling solutions to youth across the country. We are on a mission to bridge the gap between education and employment, and we are looking for an experienced Service Desk Trainer to join our growing team! Role & responsibilities: As a Service Desk Trainer , you will train aspiring professionals in: Service Desk Fundamentals IT Support & Helpdesk Operations Technical Support & Customer Handling Your role is key in preparing learners to step confidently into real-world IT support and service desk roles in top organizations. Deliver high-quality, interactive training sessions (online/offline) aligned to E...

- Primarily handling merchant escalated cases daily. - Working with the internal stakeholders to extract the resolution. - Identify opportunities for process improvement, considering the merchant and partner experiences. - Proactively help to resolve merchant concerns in a timely, professional and positive manner, escalating issues to the next level or other internal stakeholders, as needed. - If required need to connect with the merchants via phone or non-voice channels, to understand and work on the case efficiently and effectively. - Flexible to take up extra initiative or additional work as per the organizational requirement. - Connecting with customers via call / mail to address their q...

Job Summary Excellent communication skills (written and verbal) Ability to communicate correctly and clearly with all customers Excellent documentation skills Good comprehension skills ability to clearly understand and state the issues customers present Responsibilities Ability to concentrate follow customers issues without distraction to resolution Good composition skills ability to compose a grammatically correct concise and accurate written response Work successfully in a team environment as well as independently Ability to use a desktop computer system Familiarity with Windows Microsoft Office & Browsing Internet resources Excellent typing skills Excellent customer service skills includi...

Act as Tier 2 support for our SaaS product by proactively reviewing the support ticket queue, resolving issues where possible, and escalating to Tier 3 (Product or Engineering) when needed. Collaborate with cross-functional teams including product managers, software engineers, and clinical operations to ensure issues and improvements are well understood. Collaborate with the Lead Product Support Analyst and contribute to team goals and process improvements. Train and support Tier 1 Helpdesk agents by documenting workflows, sharing product expertise, and conducting sessions. Work with customers to gather additional context, provide updates, and ensure a positive resolution experience. Monitor...

Engineering Executive Account Management Work Dynamics (West/India) What this job involves: Executing flawless technical activities As the go-to person in all things technical, you ll keep the Company up to speed on operating and utilities costs. Together with the building manager, you will monitor the invoices for technical services rendered. Aside from these, you ll keep an eye out on the maintenance practices of our contractors to ensure that their scope of work is aligned with manufacturer recommendations and our own preventive maintenance standards. Following activities will the core responsibilities: Coordination with helpdesk team for closing the RM related tickets within the TAT. Als...

Role Objective- To plan, deliver, and manage high-quality technical training programs aligned with project objectives, ensuring 100% completion of training and placement targets, maximizing student engagement and success, driving core domain placements, maintaining adherence to lesson plans, and contributing proactively to student retention, academic excellence, and continuous domain knowledge upgradation. Responsibilities- Deliver instructor-led training (online/offline) on: Networking fundamentals (TCP/IP, DNS, DHCP, Routing, Switching) System administration (Windows/Linux) Cloud concepts (IaaS, SaaS, PaaS, AWS, Azure basics) Helpdesk tools (Jira, ServiceNow, ticketing systems) IT support ...

Locations : Hyderabad, Telangana, India Role ID 210700 Worker Type Regular Employee Studio/Department Finance Work Model Hybrid Description & Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. Job Title: Payroll Specialist Location: Hyderabad Shift Timing: 5:30 PM to 2:30 PM We are EA We entertain millions of people across the globe with the most amazing and immersive interactive software in the industry. But maki...

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to T...

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to T...

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to T...

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to T...

Job Summary: The primary purpose of this role is to be responsible for leading the Vendor Setup & Maintenance related operations. The individual is also responsible for providing Managerial, Strategic and operational leadership to the Vendor Setup & Maintenance/ Travel & Expense team with responsibility for 14 FTE s across levels who are managing accurate vendor creation that enables timely payments. Identifies payment & operational improvements and implements changes. Maintains strong partnerships with all SSC-M partners, Invoice processing/ Pay audit team teams and vendors Responsible for designing and implementing operational strategies, Management reporting structure that drives timely p...

Job Role Looking for an experienced Accounts Payable Helpdesk Analyst who can provide support by answering queries revolving around the entire function of Accounts payable. The queries would be raised by Internal and external parties. The queries would revolve around Invoices, payments & VMD scope of operations. Should be able to handle and manage escalations, drive process changes to mitigate errors and escalations. Create and ensure to have the Process documents are kept updated. Key responsibilities include: Support Customer Queries on Accounts Payable functions Query lifecycle management Exhibit Attention to detail in understanding the query and answering the same Adhere to query managem...

Looking For a Better Opportunity? Join Us And Make Things Happen .. DMI is seeking a full-time Data Engineer - Operations to support our manufacturing clients large scale into digital transformation. The Data Engineer - Operations will work within a three to four person team ensuring the day-to-day operations of the data platforms run smoothly. This role will support leadership and will work cross functionally with various IT functions to streamline operations focusing primarily on common ITIL processes (incident, request, problem, and change). Note: We want someone who has hands on experience into data production support or willing to work into support role with a large scale manufacturing ...

Your Role We are seeking for Customer Service Advisor(International ) to join our team. The successful candidate will be responsible for delivering exceptional customer support, handling international client queries, resolving issues effeciently, and ensuring customer satisfaction through effective communication and problem sloving skills.In this role you will play a key role in: Make outbound calls to US-based insurance companies/patients/Helpdesk as per process requirements. Engage customers in meaningful conversations to promote products/services or gather required information. Achieve daily/weekly/monthly Targets and conversion targets. Handle objections professionally and escalate compl...

Greetings, for candidates who are okay with Work From Office looking in a leading MNC we have a profile for you . Profile - Customer Support Executive (Voice/Non Voice) Qualification * Good Verbal --- communication skills in English Fresher/experienced eligible Salary - 3.5Lpa - 6.5Lpa Working days -5 (Rotational Shifts) To get your telephonic interviews scheduled kindly call/Whatsaap *Khushi 7869457739 *Antra 9589329989 *Arushi 7222909328 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD

Overview Technology for today and tomorrow The Boeing India Engineering & Technology Center (BIETC) is a 5500+ engineering workforce that contributes to global aerospace growth. Our engineers deliver cutting-edge R&D, innovation, and high-quality engineering work in global markets, and leverage new-age technologies such as AI/ML, IIoT, Cloud, Model-Based Engineering, and Additive Manufacturing, shaping the future of aerospace. People-driven culture Find your future with us Boeing India Private Ltd. is currently seeking a high performing Associate S&F Protection Multi Op Spec (S&FP Operations) to join our team. Candidate must be adaptive and quick learner. Other qualities for this candidate a...

To receive and log calls/complaints/requests from residents and customers. To ensure logging in all the complaints in the helpdesk software. To assign the queries / complaints to technical and soft services team immediately for resolution. To track and close the complaints in coordination with respective stakeholders. To ensure consistent and timely responses to customers within defined TAT. To escalate unresolved complaints and queries to concerned authority for closure. To prepare daily MIS of queries and complaint along with analysis and share with client and site lead. To generate and analyse report of complaints log v/s TAT, ageing, escalations on monthly basis. To deal politely with al...

Job Details - Resolve user issues remotely by providing timely and effective technical support, ensuring customer satisfaction and minimal disruption to business operations. • Manage issue triage, prioritize tasks based on urgency and impact, and ensure appropriate escalation, ticket routing, and resolution. • Collaborate with senior team members to identify tasks and processes suitable for automation, contributing to the automation pipeline. • Assist in the design, development, and testing of automation solutions using coding and scripting languages like Python, PowerShell, or similar technologies. • Participate in the development and maintenance of technical documentation, including troubl...

As an Associate Digital Innovation Engineer at Buckman, you will be working at the Digital Innovations Hub in Chennai, India. Your primary responsibility will be to provide support to customers, clients, or end-users through various communication channels like email and Microsoft Teams. This support includes addressing inquiries, issues, or concerns by troubleshooting, providing solutions, or escalating issues when necessary. You will also be involved in performing administrative tasks related to customer support, such as managing support tickets and maintaining support records. Key Responsibilities: - Provide support to customers, clients, or end-users through email and Microsoft Teams. - T...