1246 Itil Certified Jobs

Deloitte is looking for Lead Senior Associate | ITSM (IT Service Management) | Hyderabad | ETP as a Service/ Operate to join our dynamic team and embark on a rewarding career journey Collaborate with cross-functional teams to achieve strategic outcomes Apply subject expertise to support operations, planning, and decision-making Utilize tools, analytics, or platforms relevant to the job domain Ensure compliance with policies while improving efficiency and outcomes Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their of...

Deloitte is looking for Senior Associate | ITSM (IT Service Management) | Hyderabad | ETP as a Service/ Operate to join our dynamic team and embark on a rewarding career journey Assisting with the preparation of operating budgets, financial statements, and reports Processing requisition and other business forms, checking account balances, and approving purchases Advising other departments on best practices related to fiscal procedures Managing account records, issuing invoices, and handling payments Collaborating with internal departments to reconcile any accounting discrepancies Analyzing financial data and assisting with audits, reviews, and tax preparations Updating financial spreadsheets...

Our jobs aren t just about putting food on the table that our guests will enjoy until they ask for their bill Instead, we want to build an experience that is memorable and unique with food and drinks on the side Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, uph...

Incident Manager Required skills: Prior development background will be a plus. ITIL certification (preferably) Strong oral and written communication skills to communicate and discuss with client teams and CXOs. Responsibilities: 1. Owning and overseeing the incident management process and team members involved in resolving the incident 2. Responding to a production incident , identifying the cause, and initiating the incident management process. 3. Prioritizing incident s according to their urgency and influence on the business. 4. Liaise with Tech and Product units to ensure there are learning from previous incident s [Critical - preventive measures] 5. Producing documents that outline inci...

Develops and/or delivers budget plans for own area with guidance from senior colleagues. Manages key client and customer relationships, typically by using account teams to ensure their ongoing satisfaction and loyalty toward the organisation. Takes responsibility for implementing formal development frameworks for a substantial department, while informally coaching and mentoring others throughout the organisation and investing in own personal development. Initiates, formulates and implements new business practices for own discipline, while managing the development and/or delivery of a significant element of the organisations change management programme. Manages output delivery for a substanti...

About The Role Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries....

About The Role Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : Critical Incident Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a proactive and detail-oriented Incident Management Engineers to join our operations team. The ideal candidate will be responsible for managing and driving the resolution of production incidents, minimizing business impact, and ensuring consistent communication across stakeholders. This role requires strong a...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Critical Incident Management Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a proactive and detail-oriented Incident Management Engineers to join our operations team. The ideal candidate will be responsible for managing and driving the resolution of production incidents, minimizing business impact, and ensuring consistent communication across stakeholders. This role requires strong analytical skills,...

At Ascendion , we are passionate about building software that solves problems of our customers and value true Engineering. We are in search of a Service Delivery Leader for our Infrastructure Services. Someone who brings a wealth of experience in Service Delivery with a sound technical background of IT infrastructure services. He/she should have fresh ideas, demonstrate a unique and informed viewpoint, and enjoy collaborating with cross-functional teams to develop real-world solutions and positive customer experiences at every interaction. The position will have oversight of global projects, working closely with Ascendions customers, Account counterparts, internal teams, Practice leaders, De...

We are seeking an experienced Project Manager to lead and oversee the overall deliverables of Third-Party Audit (TPA) initiatives in Security Data Centers (SDC) environments. The ideal candidate should have a strong background in managing large-scale projects, preferably in government and public sector domains, with relevant certifications in project management and cybersecurity.

Responsibilities: * Manage sales delivery team * Ensure SLA compliance * Lead people development * Drive ITIL processes * Meet revenue targets

Role :- Global Service Desk Agent (Permanent Role) Experience : 1 to 2 years (relevant service desk only) Language- English and Srilankan Speaking Language (Sinhala Mandatory) Interview- Only apply if interested Face to Face interview... Share updated resume at siddhi.pandey@adecco.com or whatsapp at 6366783349 Operational hours 24/7 (Rotational Shifts) Process Calls & Chats / Email / Requests Experience & Education: Bachelor's degree in a relevant field or equivalent work experience (10+2+3 Graduation mandatory) 6 Months – 1 Year in Service Desk (Calls & Chats / Email / Requests) Skills: Fluent in Sinhala and English. Strong organizational and multitasking skills. Excellent communication an...

About The Role Role: Service desk lead ? Do: - To support the service desk agents in prompt delivery & customer service - Advise and collaborate with the agents on current issues and works toward the resolution of tickets - Manage and coordinate escalated work orders from the ServiceDesk team that requires additional troubleshooting and follow-up - Coordinate with other IT teams as appropriate for closure of any escalated ticket - Act as a liaison between Service Desk and other teams to ensure effective communication between teams - To provide liaison and governance at both internal & client levels - Undertake a weekly review of the First Line Service Desk call queues to ensure no unauthoriz...

GENERAL DUTIES & RESPONSIBILITIES As a Managed Service Operations Analyst, you will work with various Derivative Exchanges, Clearing Brokers and FIS teams supporting the front to back trade lifecycle, from post trade execution through to settlement. You will form partnerships with our clients oversight & control groups, trading desks and client services to ensure our contractual commitments are executed and completed in adherence to our Standard Operating Procedures, Risk & Control Framework and Service Level Agreements. You will be challenged to help continuously improve the day-to-day services provided, the control environment and the overall client experience. We strongly encourage and su...

Role :- Global Service Desk Agent (Permanent Role) Experience : 1 to 2 years (relevant service desk only) Language- English and Srilankan Speaking Language (Sinhala Mandatory) Interested candidate's can share their CV at Lokeshi.vijay@adecco.com Job Overview:- Responsible for overseeing and coordinating the entire incident management process within the organization. This role involves identifying, assessing, prioritizing, and resolving incidents to minimize their impact on operations. The Incident Manager will work closely with various teams to ensure that incidents are effectively managed and that lessons learned are applied to prevent future occurrences. Operational hours 24/7 (Rotational ...

Role :- Global Service Desk Agent (Permanent Role) Experience : 1 to 2 years (relevant service desk only) Language- English and Srilankan Speaking Language (Sinhala Mandatory) Interview- Only apply if interested Face to Face interview... Interested please share call/whatsapp - 9686640353 Operational hours 24/7 (Rotational Shifts) Process – Calls & Chats / Email / Requests Experience & Education: Bachelor's degree in a relevant field or equivalent work experience (10+2+3 Graduation mandatory) 6 Months – 1 Year in Service Desk (Calls & Chats / Email / Requests) Skills: Fluent in Sinhala and English. Strong organizational and multitasking skills. Excellent communication and interpersonal skills...

Kitchen Support Experts play an important role in support of several hotel functions. These associates may work across departments (eg, kitchen, food and beverage, employee dining room) to support cleaning and basic kitchen preparation needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (eg, dishwashing machines, hand wash stations), or transporting dishware across the hotel, these associates do whatever it takes to get the job done. Follow all company and safety and security policies and procedures; report maintece needs, accidents, injuries, and unsafe work conditions to manager; complete safety tra...

Role :- Global Service Desk Agent (Permanent Role) Experience : 1 to 2 years (relevant service desk only) Language- English and Srilankan Speaking Language (Sinhala Mandatory) Interview- Only apply if interested Face to Face interview... Interested don't hesitate to call/wtsapp - 7892648654 Job Overview:- Responsible for overseeing and coordinating the entire incident management process within the organization. This role involves identifying, assessing, prioritizing, and resolving incidents to minimize their impact on operations. The Incident Manager will work closely with various teams to ensure that incidents are effectively managed and that lessons learned are applied to prevent future oc...

Deloitte is looking for Lead Associate | ITSM (IT Service Management) | Hyderabad | ETP as a Service/ Operate to join our dynamic team and embark on a rewarding career journey Overseeing and managing a team of associates, including training, scheduling, and performance management Ensuring that team members understand their roles and responsibilities and are working towards achieving their objectives Monitoring daily operations to ensure that they meet organizational standards, policies, and procedures Maintaining open communication with team members, management, and other stakeholders to ensure that any issues or concerns are addressed in a timely and effective manner Providing guidance, coa...

Suparnix Technologies is looking for IT Professional to join our dynamic team and embark on a rewarding career journey Designing and implementing IT systems and networks Managing the organization's IT infrastructure, including servers, networks, hardware, and software Troubleshooting and resolving IT issues and problems Ensuring the security and integrity of the organization's data and systems Developing and implementing IT policies and procedures Providing technical support to end-users Conducting regular backups and disaster recovery planning Monitoring system performance and making recommendations for improvements Collaborating with other departments to ensure that the IT infrastructure m...

ITIL Trainer to provide expert training on ITIL frameworks and best practice. Should have in-depth knowledge of ITIL processes, certification experience, and the ability to effectively teach and mentor IT professionals in service management.

Mandatorily skilled with following skills Syndigo MDM , IDMC, Snowflake A Senior IT Operational Analyst monitors, analyzes, and improves IT systems and processes, acting as a liaison between technical and non-technical teams. Key responsibilities include performing root cause analysis, leading troubleshooting efforts, implementing process improvements, and ensuring operational excellence through data-driven insights and collaboration with cross-functional teams. They are also responsible for defining and tracking Key Performance Indicators (KPIs). Responsibilities System monitoring and analysis: Monitor operational systems, analyze performance data, and conduct root cause analysis for issues...

* strong understanding of ITIL framework and ITSM. • Strong understanding of multiple business environments. • Knowledge in Hitachi Vantara Storage, Compute and Infrastructure * ITIL - Mandatory * PMP - Certification

Hi, We are having an opening for IT Service Assurance Manager/ Senior Manager at our Mumbai location. Job Summary : We are seeking a seasoned and proactive IT Service Assurance Manager to oversee and optimize the delivery of IT services in a highly regulated pharmaceutical environment. This role is pivotal in ensuring IT services align with business needs, comply with GxP (Good Practice) regulations, and support the organizations mission to deliver high-quality healthcare solutions. The ideal candidate will have a strong background in IT service management, preferred experience in the pharmaceutical or life sciences sector. Areas Of Responsibility : Overseeing global IT service delivery acro...

As a Project Manager, your main responsibility will be to oversee a team of Consultants guiding them through all phases of any Oracle Cloud/ Any ERP/ SaaS implementation projects. This role requires extensive project management expertise within a Consulting firm, as well as a comprehensive understanding of technical projects and the ability to facilitate successful implementation of non-routine and complex business solutions, providing structure discipline, guidance, and direction. Interaction with Internal and external stakeholders. Responsibilities : Establish and maintain processes for managing scope during the project lifecycle, setting quality and performance standards, and assessing ri...