1384 Itil Framework Jobs

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re invested in providing the flexibility you need to thrive and deliver lasting impact. Apply now to continue digitally connecting the world and shaping the future Job Title: Change and Release Manager Job Summary The Change and Release Manager is responsible for overseeing the lifecycle of IT changes and releases, ensuring minimal disruption to services while maintaining compliance, performance, and security stan...

Position: AV Service & Project Manager Department: Information Technology Services Reports To: Deputy Director IT Services Location: O.P. Jindal Global University, Sonipat, Haryana About the Role As the AV Service & Project Manager , you will play a key role in managing and advancing the universitys Audio-Visual (AV) and Video Conferencing ecosystem. This includes overseeing service management, vendor coordination, and project execution to ensure seamless, high-quality AV experiences across campus. You will be responsible for driving operational excellence, ensuring the timely delivery of AV and video conferencing solutions, and enhancing user experience through best practices, innovative te...

Greetings From Peoplefy !! We are hiring for One of our MNC Client for Associate IT Service & Incident Analyst Role We are looking for Immediate Joiners Skills :- 1. Incident Management 2. SQL 3. ITIL Certification/ ITIL Certified Interested Candidates Can Share Their CV on mentioned Id - amatulla.li@peoplefy.com with following details :- Current location : Experience : CTC : ECTC : Notice period :

As a ServiceNow Developer at our company, you will be part of the Digital Technology business that offers intelligent, connected technologies for monitoring and controlling energy extraction assets. Your role will involve contributing to the design, development, and implementation of ServiceNow solutions to enhance user experiences and meet business requirements. Key Responsibilities: - Develop and customize ServiceNow applications and modules such as IT Service Management (ITSM), Customer Service Management (CSM), and Hardware Asset Management Professional (HAM Pro). - Work on incident reduction, process excellence, security, and compliance enhancements. - Implement technical solutions usin...

As an experienced IT Services Project Manager, you will play a crucial role in leading and overseeing technology projects from initiation to completion. Your responsibilities will include defining project scope, goals, and deliverables, collaborating with stakeholders to develop detailed project plans, timelines, and budgets. You will also be responsible for communicating with clients, vendors, and internal teams to ensure project alignment, managing project resources, identifying and mitigating risks, and resolving issues proactively. Your expertise in IT service management, strong leadership, and problem-solving skills will be essential in ensuring the successful delivery of IT services wh...

As a Problem Manager at Capgemini, you will play a crucial role in ensuring the efficient and effective resolution of recurring incidents and major problems. Your responsibilities will include: - Performing root cause analysis (RCA) for recurring incidents and major problems. - Coordinating with technical teams to identify and implement permanent fixes. - Maintaining the Known Error Database (KEDB) and Problem Records in ITSM tools such as ServiceNow, BMC Remedy. - Conducting trend analysis to proactively identify potential problems. - Facilitating problem review meetings and documenting post-incident reports. - Ensuring timely closure of problem records and adherence to SLAs. - Collaboratin...

Role Overview: You are passionate about digital manufacturing processes and driven by the vision of sustainable and resilient production. Join our team to help shape the successful digital future of our clients. Key Responsibilities: - Planning and execution of SAP projects in the manufacturing environment from effort estimation and implementation to workshops and trainings - Implementation & Support of end-to-end logistics processes with a focus on SAP Digital Manufacturing (SAP DM) - Work closely together with our colleagues in Germany and be a sparring partner for them Qualifications: - A completed degree and at least 5 years of professional experience in consulting or in-house consulting...

As an End User Support specialist at RNTBCI, your role involves providing support for PLM Engineering activities using tools like 3D Experience, Enovia/CATIA, and other relevant applications. Your responsibilities will include: - Performing Engineering end user support for RNTBCI users on Enovia/CATIA and other CAD/PDM applications, offering operational support, assistance, methodologies, coaching, and floor walking support. - Acting as a key player in the end-user incident workflow, resolving incidents at RNTBCI level in a timely manner or escalating when necessary. - Providing software explanations, methodologies, and coaching to end users to enhance their understanding and proficiency. - ...

As a qualified and motivated MS Core and Cloud Specialist at Ericsson, you will be dedicated to providing technology leadership, specialist knowledge, and extended support in Core and Cloud domains such as CS Core, PS Core, IMS, IP Core, and Cloud. You will be an integral part of a dynamic team contributing to Managed Services deliverables as part of the Ericsson Operations Engine. Key Responsibilities: - Infuse Core and Cloud domain expertise into the Domain support and Automated Operations team. - Aid the Automation and Analytics team by applying Core and Cloud domain expertise to support various use cases. - Develop, maintain, and enhance solutions to solve potential problems for the auto...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Java Enterprise Edition Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any tec...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Operations Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will oversee the application development process and ensure successful project delivery. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible fo...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : NA Minimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your ...

Job Summary: We are seeking a skilled and motivated ServiceNow Developer to join our dynamic IT team. The ideal candidate will be responsible for designing, developing, and customizing ServiceNow applications and modules to support enterprise IT service management initiatives. This role involves implementing workflows, business rules, and client/server scripts, as well as integrating ServiceNow with external systems. Key Responsibilities: - Design, develop, and customize ServiceNow applications and modules based on business needs. - Implement and maintain workflows, business rules, UI policies, and client/server scripts. - Integrate ServiceNow with third-party systems using REST/SOAP APIs an...

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Netapp Network Attached Storage (NAS) Administration Good to have skills : Netapp Storage Area Network (SAN) AdministrationMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationMust Have Skills: Pure & NetApp Storage Administration and Migration Good to Have Ski...

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Netapp Network Attached Storage (NAS) Administration Good to have skills : Netapp Storage Area Network (SAN) AdministrationMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationMust Have Skills: Pure & NetApp Storage Administration and Migration Good to Have Ski...

About The Role Project Role : Software Development Lead Project Role Description : Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity. Must have skills : Dassault Systemes 3DEXPERIENCE ENOVIA Customization Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Lead, you will engage in the development and configuration of software systems, either managing the entire process or focusing on specific stages of the product ...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : IBM Sterling Commerce Good to have skills : NA Minimum 5 year of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system p...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : NA Minimum 2 year of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and the systems or applications they utiliz...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Incident Management Good to have skills : NA Minimum 5 year of experience is required Educational Qualification : 15 years full time education Summary :A Major Incident Manager is responsible for overseeing the resolution of high-impact IT incidents that disrupt business operations. They act as the central point of coordination during major incidents, ensuring swift recovery, clear communication, and minimal disruption. Roles & Responsibilities:- En...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : IBM Sterling Commerce Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Roles & Responsibilities:- Expected to perform independently and become an SME and should be able to coach Team - Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Assist in the documentation of application specifications and user guides. Engage in code reviews to ensure quality and a...

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support, Japanese Language Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our s...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow IT Service Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. You will play a crucial role in developing solutions that align with organizational goals and enhance operational efficiency. Roles & Responsibilities:- Expected to perform ind...

As an IT Help Desk Solutions Engineer at Soffit in Kochi, you will be responsible for the installation, configuration, deployment, and management of ManageEngine ServiceDesk Plus to ensure seamless IT service management for clients. Your key responsibilities will include: - Install, configure, and deploy ManageEngine ServiceDesk Plus based on business requirements. - Customize workflows, automation, ticketing, and reporting features within the system. - Integrate ServiceDesk Plus with other ITSM tools and third-party applications. - Provide ongoing support, troubleshooting, and maintenance of the application. - Optimize and fine-tune performance to enhance service delivery. - Ensure complian...

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow IT Service Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. A typical day involves collaborating with various stakeholders to gather insights, analyzing user needs, and translating them into functional specifications. You will engage in discussio...

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Netapp Network Attached Storage (NAS) Administration Good to have skills : Netapp Storage Area Network (SAN) AdministrationMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationMust Have Skills: Pure & NetApp Storage Administration and Migration Good to Have Ski...