1640 Technical Helpdesk Jobs

Responsibilities: * Manage help desk requests via phone, email & chat * Maintain high customer satisfaction ratings * Ensure timely resolution of technical issues * Collaborate with Team on system improvements

Hiring for Technical voice process Excellent communication skills required Graduate(No B-tech) fresher can apply Salary upto 3.30LPA (20.5K in hand) Loc Gurgaon 24/7 shifts, roster off 5 Days working Cabs Call/WhatsApp Mehkeet kaur 9910987637 Required Candidate profile Candidate should have technical knowledge Candidate should be comfortable with rotational shift and gurgaon location. Candidate should have excellent communication skills Perks and benefits Cab PF good environment Incentive carrier growth

Greetings from KVC CONSULTANTS LTD. We are looking for people 1 year+ Tech Support Experience in Pune *Kindly note this a work from office role with job location in Pune and Bangalore Profile - Technical Support Executive Job locatio n - Pune and Bangalore Qualification * Graduates * Good Verbal --- communication skills in English *Fresher also eligible --- Rs 2.77 LPA ( BTECHS / BCA / MCA/ MTECH -- pass outs with degree only ) *1 year+ International Technical support Experience' Salary - Rs 4.50 to 5.50 LPA -- as per last Sal / Exp *2 year+ International Technical support Experience Salary - Rs 5.50 to 6.50 LPA -- as per last Sal / Exp Working days -5 (Rotational Shifts) -2 days rotational ...

Required Skills: Should have minimum 1 year of experience in International voice process Should have Excellent communication Respond to and resolve IT support tickets via phone and chat. Troubleshoot hardware, software, and basic networking issues Escalate complex problems to second-level support teams Maintain accurate records and documentation Assist with user account setup, access, and other user related tasks. Note Rotational Shift & Rotational week-off Only one way cab - Drop will be provided Candidates with experience in domestic or non-voice processes are not eligible to apply Only male candidates can apply** Immediate joiners preferred** If you are Interested, please share your updat...

Role & responsibilities - Handling Customer Technical Queries for SaaS based product

Roles and Responsibility Manage and resolve customer complaints professionally and promptly. Provide excellent customer service through various communication channels. Collaborate with internal teams to resolve complex issues and enhance customer satisfaction. Analyze and report on customer feedback to identify areas for improvement. Develop and implement process improvements to increase efficiency and effectiveness. Maintain accurate records of customer interactions and transactions. Job Requirements Strong knowledge of customer service principles and practices. Excellent communication and problem-solving skills. Ability to work in a fast-paced environment and manage multiple tasks simultan...

Dear Candidate, Greeting of the day!!! This is Bansal Patel from ALOIS Solutions. We have an excellent job opportunity for the position of IT Service Desk / Technical Support with our end client for Bangalore or Hyderabad location. Position: IT Service Desk / Technical Support (International Voice) Location: Bangalore / Hyderabad Work Mode: Work from Office (No WFH) Shift: US / UK Shift (Night Shift Only) Working Days: 5 Days per Week Notice Period: Immediate to 15-20 Days Kindly Share your resume on Bansal.patel@aloissolutions.com , Ruknaaz.patel@aloissolutions.com if you are interested in this position. About the Role: Job Description Were looking for experienced Service Desk Analysts / L1...

Greetings from KVC CONSULTANTS LTD!! Job description: --- We Are Hiring For International Service Desk Role for Leading IT Company. (Immediate Joining) SALARY STRUCTURE :--- FRESHERS -- Salary Rs 2.77 LPA Rs 4.50 LPA --5.50 LPA GRADUATE with 1+ Years of Experience Rs 6.00 LPA --7.00 LPA GRADUATE with 2+ Years of Experience Language: Proficient in English (Read + Write + Speak ) Role purpose:----Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , chat and Service Requests *Roles and Responsibilities of Service Desk in an International BPO* Incident Management: Handle and resolve technical issues, service interruptions, or customer complain...

Dear Candidates, Sword is looking for IT Helpdesk/Service desk resource !! Remote !! Looking for TamilNadu candidates only !!! Exp : 5+yrs Package : Negotiable Role & responsibilities Key Responsibilities (but not limited to): Answer the Helpdesk telephone, log calls in the services ticketing system, and assist the users in problem resolution. Facilitate user password resets Coach users in the use of hardware, software, and file management. Channel and escalate technically complex problems to the appropriate resources Perform computer equipment repairs; manage network printers and wireless connectivity. Install software and computer peripherals Identify when off-site repairs are required and...

Role & responsibilities Help Desk (First Level Support) Role Summary: Tier 1 Help Desk Analysts are the first point of contact for all IT-related incidents and service requests. They ensure timely logging, classification, and resolution of issues while maintaining high customer satisfaction. Key Responsibilities: Receive, log, and track calls/emails through the ticketing system. Perform call logging & recording and ensure accurate web logging of tickets . Conduct incident classification, initial investigation, and diagnosis . Provide initial troubleshooting and support based on defined knowledge base and SOPs. Escalate incidents to Tier 2 or relevant teams when required. Ensure proper incide...

Role & responsibilities We are looking for a reliable and technically skilled IT Support Executive who can maintain office IT infrastructure and ensure smooth operations. The candidate will be responsible for handling network issues, system troubleshooting, E- Office and providing daily technical support to staff. Preferred candidate profile Key Responsibilities: Network & Internet Management Ensure Wi-Fi is working smoothly for all employees. Troubleshoot internet connectivity issues (router, modem, static IP, DNS). Check and maintain LAN cables, switches, and network ports. Regular monitoring of network speed, uptime, and stability. System & Hardware Support Install, repair, and troublesho...

Service desk Support Engineer Job Description : Summary : Highly Proficient in Spoken & Written English (B1 CEFR level). Mid Level troubleshooting skills with the ability to identify and resolve tech problems, by following readily available instructions & should possess an ability to dive deep into KBs as well as SOPs and come up with solutions to the issue presented. Candidates must demonstrate advanced proficiency in both verbal and written English, allowing them to: Handle Complexity: Express themselves fluently, spontaneously, and effectively in complex troubleshooting scenarios. Adapt Communication: Communicate clearly and persuasively, adapting language to be easily understood by both ...

Dear Candidate, Greeting of the day!!! This is Bansal Patel from ALOIS Solutions. We have an excellent job opportunity for the position of IT Service Desk / Technical Support with our end client for Bangalore or Hyderabad location Position: IT Service Desk / Technical Support (International Voice) Location: Bangalore / Hyderabad Work Mode: Work from Office (No WFH) Shift: US / UK Shift (Night Shift Only) Working Days: 5 Days per Week Notice Period: Immediate to 15-20 Days Kindly Share your resume on Bansal.patel@aloissolutions.com , if you are interested in this position. About the Role: Job Description Were looking for experienced Service Desk Analysts / L1 Support Engineers to provide tech...

Blended Process * Needs to provide Technical Support to the customers on calls * Giving Technical assistance and solving their problems * Handling customers smart home devices and Automative devices technical assistance Barkha @ 8851644223 Required Candidate profile *Candidate should have excellent communication skills *Only Graduate's can apply(No technical knowledge needed) *Salary upto 24k CTC(20k in hand) *6days working *Fixed day shifts *Rotational offs

Required Skills: Should have minimum 1 year of experience in International Technical voice process Should have Excellent communication Respond to and resolve IT support tickets via phone and chat. Troubleshoot hardware, software, and basic networking issues Escalate complex problems to second-level support teams Maintain accurate records and documentation Assist with user account setup, access, and other user related tasks. Note Rotational Shift & Rotational week-off Only one way cab - Drop will be provided Candidates with experience in domestic or non-voice processes are not eligible to apply Only male candidates can apply** Immediate joiners preferred** If you are Interested, please share ...

Hi Jobseeker, We are hiring for Technical Support Executive at Noida Experience: Min. 6 months experience is required (International process) Process: International Voice / Chat Support Salary:- Upto 5 LPA Working Conditions : Rotational Shift (Day/Night) 5 working days Weekly off : Rotational Responsibilities Provide technical support for international customers. Troubleshoot system, software, and network issues. Ensure timely resolution and maintain high customer satisfaction. Log all cases/tickets in the system and follow support protocols. Requirements Min. 6 months experienced required in international technical support . Excellent English communication skills. Good knowledge of OS, bas...

Roles and Responsibilities Manage day-to-day operations of the IT help desk, ensuring timely resolution of technical issues. Provide remote support to end-users through phone, email, or chat platforms. Troubleshoot hardware and software problems using various tools and techniques. Collaborate with other teams to resolve complex issues that require escalation. Maintain accurate records of customer interactions and issue resolutions. Desired Candidate Profile 2-3 years of experience in an IT help desk environment or similar role. Strong knowledge of Windows operating systems, Active Directory, DNS, DHCP, printer setup/troubleshooting.

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Role & responsibilities Provide technical support to customers via phone calls, emails, or chats. Troubleshoot and resolve customer issues related to software products and services. Collaborate with internal teams to identify solutions for complex problems. Maintain accurate records of customer interactions using CRM software. Desired Candidate Profile Any fresher graduate can apply. 0-4 years of experience in a similar role (Technical Support). Bachelor's degree in Any Specialization (BCA/B.Tech/B.E.). Average communication skills in English; ability to work on domestic processes. Immediate joiner; willingness to learn new technologies and adapt quickly. LIMITED SEATS ARE AVAILABLE !!!!!!!!...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as p...

Hi, Job Description: Work Location:Bangalore/Pune Skills: Service Desk/ Tech support process / Cloud Computing Process Excellent communication skills C1 equivalent proficiency Response, diagnosis, resolution and tracking by phone, email, chat and social media of customer support queries. Technical expertise: Knowledge of cloud computing and types of cloud computing Knowledge of Mail server settings IMAP , POP and SMTP Knowledge of Domain Server Concepts like DNS ( Domain Name Server/Domain Naming System) , DKIM and DMARC Knowledge of SPF (Sender Policy Framework) or SPF records /TXT records, MX records, CNAME Experience in working on Active Directory Experience of Internet Protocols LDAP (Li...

Job Description for Help-desk Support Engineer Summary : Highly Proficient in Spoken & Written English (B1 CEFR level). Mid Level troubleshooting skills with the ability to identify and resolve tech problems, by following readily available instructions & should possess an ability to dive deep into KBs as well as SOPs and come up with solutions to the issue presented. Candidates must demonstrate advanced proficiency in both verbal and written English, allowing them to: Handle Complexity: Express themselves fluently, spontaneously, and effectively in complex troubleshooting scenarios. Adapt Communication: Communicate clearly and persuasively, adapting language to be easily understood by both t...

Only Immediate joiners Excellent communication skills US customer support experience is mandatory. Key Responsibilities: Respond to incoming support requests via phone, email, or ticketing system. Provide first-level troubleshooting for hardware, software, and peripheral issues. Assist users with password resets, account access, and basic configuration support. Escalate unresolved issues to Level 2 or appropriate technical teams. Log and track support requests using the IT ticketing system. Follow documented procedures and contribute to internal knowledge base articles. Maintain professionalism and clear communication with end-users Troubleshoot and resolve common Level 1 issues, including: ...

Job description Greetings From IOPEX !!! We are hiring candidates for International Tech Support - International Voice Process. Job Criteria: 1) Immediate joiners required Should be available to join us within a month. 2) Excellent verbal communication skills in English 3) Minimum 6 months of experience in an International Technical Voice Process (Healthcare & Desktop Support, Domestic Help Desk, AR Calling experience cannot be considered) 4) Ability to handle real-time voice calls. 5)Any UG qualification/HSC/Diploma 6) Immediate joiner (within 15 - 20days) Compensation: CTC: 3 to 4 LPA (varies based on candidate experience) Interested candidates please WhatsApp your resume to - 7826904740 P...

Desktop Support Engineer- ( Male Candidates only), (Immediate Joiners)( F2F Interview) Responsibilities: Troubleshoot and resolve desktop, laptop, printer, and network issues. Respond to and manage service desk/help desk tickets. Install, configure, and maintain operating systems and software. Maintain IT documentation and assist with IT updates/upgrades. Support remote and on-site users. Requirements: Degree/Diploma in IT, Computer Science, or related field. Experience in desktop support, service desk, or help desk. Knowledge of hardware, OS, networking, and common software applications. Strong problem-solving and communication skills