QHSE Manager - North & East

Job Purpose:

• A point of HSE contact for local clients and authorities.
• The incumbent will be responsible and coordinate the activities required to meet the quality standard set for the services. Shall ensure that this quality is consistent and meets both External & Internal requirements. This role is concerned with monitoring and advising on the performance of the quality management system, producing data and reporting on performance, measuring against set standard.
• Responsible for establishing, maintenance and improvement of existing ISO quality system for Indian Freight and Contract Logistics sites
• Responsible for Incidents/Accidents investigating and documenting quality non-conformances and takes the lead in root cause analysis and corrective actions to reduce LTIFR.
• Responsible to develop the QHSE Culture for “Spot the Hazard” to reduce LTIFR.
• Responsible to enforce the QHSE culture for Hazard reporting, eg Near Miss and HSE Trainings
• Manage all health and safety matters including pandemic
• Responsible for providing value-added advice and support t on the creation or modification of policies,
• procedures, processes, products, or services to ensure an appropriate level of internal control and compliance is maintained

Key Accountabilities:

• Conduct periodic audits to ensure compliance of the Health, Safety and Environment Management Systems to the requirements of the ISO standards (ISO 14001 & ISO 45001), states regulatory authorities & customers and implement corrective / preventive actions as necessary.
• Maintain all HSE documentation, procedures, forms, risk assessment
• Review all documents and legal registers with BU’s at intervals
• Handle reports, government & external audits, inspections, license & organize external ISO Audits
• Follow up on latest statutory regulations and compliance for all HSE (including states statutory requirements)
• Conduct periodic site inspections and audits to ensure that work activities are carried out in safe manner
• Work with Operations team to identify process gaps & develop improvement plans to resolve the issues
• Prepare and review documentation necessary to fulfil customer's KPI (e.g. Work Instructions, QBR)
• Handle customer complaints and process non-conformances, perform root-cause analysis to identify effective correction and process improvement. This include, conducting investigations (incidents and accidents) and submit to management/customer for review in a timely manner, and follow up on the corrective and preventive action effectiveness check, to ensure no repeated occurrence; and leverage to the actions to other process area as continuous improvement.
• Lead in quarterly quality reports including update performance, trends, improvement & support needed
• Operation and sustainability of the standards.
• Preparing the processes, procedures, forms and instructions and coding and publishing.
• Defining HSE Objectives with Stakeholders and monitoring them every QBR.
• Registration of the non-compliances and follow-up corrective actions.
• Performing Internal Audits as per set standard of Organisation and ISO requirements.
• Performing 3rd party Supplier Audits pertaining to Crucial operations on Safety elements
• Arranging Management Review Meetings.
• Conducting Trainings to increase the awareness for QMS/IMS/BCMS/FMEA/Pharma & DG
• Evaluate the adequacy of process design and the effectiveness of controls in meeting business and control objectives. Identify and document control and process weaknesses and provide evidential support for findings. · Assist in the preparation of a concise and informative audit report to effectively communicate the findings and recommendations to the branch/department and senior management.

Education & Qualifications:

• Bachelor Degree
• NEBOSH
• Advanced Diploma in Industrial Safety (ADIAS)

Experience

• Minimum 10 years of relevant working experience in HSE & Quality Management ideally with the logistics industry in similar capacity in Contract
• Logistics, Freight Forwarding, Transportation or Supply chain.
• Designed and Implemented an Integrated Management System

Specialist Knowledge & Skills

• Good knowledge of MS Office
• Knowledge in ISO 9001, 14001, 45001 and 22301 standards, preferably qualified Lead / Internal auditor
• Strong analytical and problem solving skills; both short-term/tactical and long-term/strategic
• Act as focal point for logistics related escalations and complaints, and all other quality matters
• Implementation expert of the standards of GDP, AEO/ C-TPAT, ISPS.
• Certified to DGR – IATA & IMDG
• Familiar with 5S, BCP, Lean Sigma, Kaizen

Interpersonal & Communication Skills

• Excellent communication skills (verbal and written)