Job
Description
CDW is seeking an experienced Techno-Functional QA Lead to drive quality assurance efforts across our software development lifecycle. This hybrid role requires a strong understanding of both technical testing strategies and business processes. The ideal candidate will have a deep knowledge of testing frameworks, automation tools, and domain expertise to ensure the delivery of high-quality software that meets business and user expectations. Key Responsibilities QA Leadership & Strategy Define and implement comprehensive test strategies and plans. Lead and mentor a team of QA engineers (manual and automation). Work closely with product owners, developers, and business analysts to understand requirements and ensure testability. Functional Expertise Analyze business requirements and transform them into detailed test scenarios and cases. Work as a bridge between technical and business teams. Participate in UAT planning and support user acceptance testing. Technical QA Execution Oversee the development and maintenance of automated test suites. Perform hands-on testing (manual and automated) when necessary. Ensure test environments, data, and tools are properly set up and maintained. Integrate test automation into CI/CD pipelines. Quality Governance & Reporting Track and report on key quality metrics (test coverage, defect leakage, etc.). Conduct root cause analysis and ensure continuous improvement of QA processes. Lead defect triage meetings and ensure timely resolution. Requirements Must-Have: 11+ years of experience in software QA, including 2+ years in lead role. Strong knowledge of QA methodologies, tools, and processes. Hands-on experience with test automation tools like Selenium, Cypress, or Playwright. Experience with API testing tools like Postman or RestAssured. Proficiency in at least one scripting language (e.g., Java, JavaScript, Python). Familiarity with CI/CD tools (Jenkins, GitHub Actions, GitLab CI). Solid understanding of SDLC and Agile methodologies. Experience with test management tools like Jira, TestRail, or Zephyr. Preferred: Domain expertise in [industry/domain – e.g., Banking, ERP, Healthcare, etc.]. Experience with performance testing tools (e.g., JMeter, LoadRunner). ISTQB or equivalent QA certification. Exposure to cloud environments (AWS, Azure) and containerization (Docker, Kubernetes) or certification in cloud technologies. Certification in AI Soft Skills Strong problem-solving and analytical skills. Excellent communication and stakeholder management. Ability to prioritize, manage risk, and make decisions in a fast-paced environment. Collaborative mindset and proactive leadership. Show more Show less
