Description At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW. Key Responsibilities: Facilitate all Scrum ceremonies (Daily Stand-ups, Sprint Planning, Reviews, Retrospectives). Guide the team and organization on Agile/Scrum best practices. Remove impediments to the team’s progress and foster a culture of continuous improvement. Collaborate with Product Owners to ensure a well-groomed and prioritized backlog. Track and report team metrics (velocity, sprint progress, etc.). Foster a culture of transparency, accountability, and cross-functional collaboration. Coach team members and stakeholders on Agile principles. Shield the team from outside distractions and interferences. Required Skills & Qualifications: Proven experience as a Scrum Master for Agile teams. Excellent understanding of Agile frameworks (Scrum, Kanban, SAFe is a plus). Strong communication, facilitation, and conflict-resolution skills. Familiarity with tools like Jira, Confluence, or equivalent. Scrum Master certification (CSM, PSM, or equivalent) is mandatory. Ability to manage multiple teams is a plus. Nice to Have: Experience in large-scale Agile environments. Background in software development or project management. Exposure to tools like Azure DevOps, Rally, or Trello. We make technology work so people can do great things. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
About Us Sirius, a CDW company is not only the People Who Get IT, but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you’ll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self—and your best ideas—to CDW. Because diverse perspectives bring forth better problem solving—and better solutions for our customers on a rapidly evolving technology landscape. Postings vacancies on portals and Networking within time frame. Responsible for screening candidates to ensure their qualifications meet job requirements. Present job opportunities to qualified candidates. Make proactive calls to build relationship and grow the internal database of cleared candidates for our clients requirement. Obtain leads, review resumes, cultivate referrals, and screening candidates while moving the interview process forward in a timely manner. Responsible for full-cycle recruiting: Sourcing the candidates, screening them, assessing the candidates skills according to requirement, and hand-holding all the way till closure Screening candidate as per required education, knowledge and skills sets. Present job opportunities to qualified candidates. Responsible for qualitative hiring with clear understanding of BPO, Technical requirement; whilst keeping in mind the requirements of the industry. Skillset & qualifications required: Graduate or master’s degree with 1 -2 years recruitment experience Excellent communications skills IT Recruitment experience Candidate should come with Positive attitude, confident, flexible to requirements & target oriented. Hands-on operational efficiency with the ability to set and follow processes. Responsible for handling end to end recruitment cycle. Show more Show less
CDW is seeking an experienced Techno-Functional QA Lead to drive quality assurance efforts across our software development lifecycle. This hybrid role requires a strong understanding of both technical testing strategies and business processes. The ideal candidate will have a deep knowledge of testing frameworks, automation tools, and domain expertise to ensure the delivery of high-quality software that meets business and user expectations. Key Responsibilities QA Leadership & Strategy Define and implement comprehensive test strategies and plans. Lead and mentor a team of QA engineers (manual and automation). Work closely with product owners, developers, and business analysts to understand requirements and ensure testability. Functional Expertise Analyze business requirements and transform them into detailed test scenarios and cases. Work as a bridge between technical and business teams. Participate in UAT planning and support user acceptance testing. Technical QA Execution Oversee the development and maintenance of automated test suites. Perform hands-on testing (manual and automated) when necessary. Ensure test environments, data, and tools are properly set up and maintained. Integrate test automation into CI/CD pipelines. Quality Governance & Reporting Track and report on key quality metrics (test coverage, defect leakage, etc.). Conduct root cause analysis and ensure continuous improvement of QA processes. Lead defect triage meetings and ensure timely resolution. Requirements Must-Have: 11+ years of experience in software QA, including 2+ years in lead role. Strong knowledge of QA methodologies, tools, and processes. Hands-on experience with test automation tools like Selenium, Cypress, or Playwright. Experience with API testing tools like Postman or RestAssured. Proficiency in at least one scripting language (e.g., Java, JavaScript, Python). Familiarity with CI/CD tools (Jenkins, GitHub Actions, GitLab CI). Solid understanding of SDLC and Agile methodologies. Experience with test management tools like Jira, TestRail, or Zephyr. Preferred: Domain expertise in [industry/domain – e.g., Banking, ERP, Healthcare, etc.]. Experience with performance testing tools (e.g., JMeter, LoadRunner). ISTQB or equivalent QA certification. Exposure to cloud environments (AWS, Azure) and containerization (Docker, Kubernetes) or certification in cloud technologies. Certification in AI Soft Skills Strong problem-solving and analytical skills. Excellent communication and stakeholder management. Ability to prioritize, manage risk, and make decisions in a fast-paced environment. Collaborative mindset and proactive leadership. Show more Show less
Description Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future. A Fortune 200 leader, we’re the driven professionals and technology experts companies turn to most to solve their IT challenges. Summary: As a Level 3 Engineer provide technical services. Ability to follow through with tasks, projects, troubleshooting with no supervision. Serve as technical point of contact on customer engagements, and internal projects Conducts/lead design workshops for complex designs to meet customer, business and technical objectives. Proactively develop plans and activities to avoid problems. Educate the customer on solution as appropriate throughout the life of the project or service life. Complete projects/tasks on a timely basis, according to commitments made to stakeholders and management. Perform scopes of work as detailed in implementation plans assigned (system builds, test plans, documentation, training, etc). Handle several tasks simultaneously (ie: pre-sales, troubleshoot and develop internal network, respond to emergencies). Communicate with Engineering Manager all events that are not anticipated (new product requirements, equipment failure, design changes, schedule changes). Respond to all customers professionally and courteously and relay any customer questions or concerns to manager. Demonstrate and actively promotes an understanding and commitment to the mission of CDW through performing behaviors consistent with the CDW Way. Assist in creating and documenting policies and procedures. Understand SLAs in a production environment and proactively strive to meet the commitments. Provide support to Service Account Managers, Project Managers and product developers. Contribute to written proposals and technical documentation. Assist Professional Services team when required with client consultation including assessing and recommending architectural designs/changes to client systems in response to performance issues, growth requirements, etc. Review assigned service requests daily, following up and providing status updates to clients; ensure data pertaining to the status of service requests is entered into the problem tracking systems accurately and promptly to provide an up-to-date picture of service delivery status and backlog. Conduct self in a manner consistent with customer service expectations. Test, evaluate, and develop new products, offerings, and solutions. Conduct training of customers and coworkers in both formal and informal environments. Work directly with Project Managers to update project plans and communicate project status. Education/Experience: Bachelor’s degree in Telecommunications, Computer Science, Engineering, or related discipline, or an equivalent combination of education and experiences. Experience in planning, deployment, and operational support of advanced technologies and applications. Skills and Competencies: Passion for technology demonstrated by success in a technical field, technology-related internships, or by technology-focused, extra-curricular activities. Demonstrated complex problem solving, inductive reasoning, critical thinking, and problem sensitivity at work and in personal circumstances. Strong work ethic demonstrated by a successful work track record. Strong technical aptitude demonstrated by successful completion of technical certifications, individual mastery of technical topics, or by success in technology-related internships. Drive for success demonstrated by consistent high achievement in personal and academic endeavors. Ability to effectively communicate with clients and end users. o CCIE or equivalent o Hands-on experience in a large Data Center environment o ITIL Foundations Certification Must require technical skills: The skills that we would need to identify in a new Global Delivery resource to support are the following: eBGP routing (eBGP peering and traffic steering) iBGP routing (traffic steering when more than one routing option exists) OSPF routing Cisco IOS configuration, design, and implementation of layer 2 Campus networks – Cisco Cat 9K and some older switches Firm understanding of Spanning-Tree Vlan creation Vlan extension VTP modes and correct usage VSS for 6500 series cores still in use Cisco Nexus (NXOS) Data Center switching configuration, design, and implementation of Data Center Environments VPC Layer 2 Layer 3 Cisco Cat 8000 series routers OSPF configurations, design, implementation Palo Alto Firewalls Aruba SilverPeak SD-WAN Cisco AirOS WISMv2 Blade in Catalyst Chassis, 5508, 5520 Cisco 9800 series wireless configuration and implementation of refresh cycles. Preferred Qualifications: Hardware: o Switches – Cisco IOS and Nexus platforms o Routers – Cisco IOS and IOS XE platforms o Firewalls - Cisco ASA and FWSM platforms o Load Balancers - Cisco ACE, CSS, F5 LTM and F5 GSM o WAN Optimization - Riverbed Steelhead and Cisco WAAS Network Technologies/Topologies: o WAN - MPLS, MPLS Layer 2/3 VPN’s, Frame-Relay, GRE/IPSEC VPN, VPN, SIP/PSTN services o Layer 2 networking - 802.1(D,W,S) , Ethernet, PPoE, Ether-Channel o Layer 3 networking - IPv4, IPv6, OSPF, EIGRP, RIP (v2), BGP, MP-BGP, PFR, OSPFv3, EIGRPv6, RIPng, Advanced Redistribution, VRF-lite o Multicast Networking - Multicast (Sparse + Dense), MSDP, Anycast, Auto-RP, BSR, PIM, SSM o Security - CBAC, Zone-Based firewall, Reflex ACL, NAT, IP Source Guard, uRPF, Cisco IPS/IPS, RSA Envision o QOS – Congestion avoidance and congestion management. MQC, CBWFQ, LLQ, NBAR, WRED, Auto-QOS o VOIP - Cisco voice gateway functionality, SRST o Unified Computing/Virtualization - Design, support, configure, upgrade Cisco UCS systems o Data Center - FabricPath, FEX, vPC, UCS, FCoE o Wireless – Cisco Wireless LAN controllers, lightweight and autonomous AP models, Cisco Prime Infrastructure, MSE, Aruba and Meraki o VPN - SSL VPN, IPSec VPN, and DMVPN (phase 1 and 2), EZVPN, Anyconnect Additional knowledge/skills: o Operating System/utilities - Windows 7, Windows 2008 Server, Windows XP Professional, Red Hat Linux, Solaris, DNS, DHCP, Netflow, WireShark o Professional skills - Network drawing tools including MS Visio, presentation skills and experience including MS PowerPoint Hands-on experience in a large enterprise or data center environments Who we are: CDW is a leading technology solutions provider to business, government, education and healthcare organizations across the globe. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small. What you can expect from us: Culture, coworkers, careers. CDW is not only the People Who Get IT but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you’ll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self—and your best ideas—to CDW. Because diverse perspectives bring forth better problem solving—and better solutions for our customers on a rapidly evolving technology landscape.
Description Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future. A Fortune 200 leader, we’re the driven professionals and technology experts companies turn to most to solve their IT challenges. Summary: As a Level 3 Engineer provide technical services. Ability to follow through with tasks, projects, troubleshooting with no supervision. Serve as technical point of contact on customer engagements, and internal projects Conducts/lead design workshops for complex designs to meet customer, business and technical objectives. Proactively develop plans and activities to avoid problems. Educate the customer on solution as appropriate throughout the life of the project or service life. Complete projects/tasks on a timely basis, according to commitments made to stakeholders and management. Perform scopes of work as detailed in implementation plans assigned (system builds, test plans, documentation, training, etc). Handle several tasks simultaneously (ie: pre-sales, troubleshoot and develop internal network, respond to emergencies). Communicate with Engineering Manager all events that are not anticipated (new product requirements, equipment failure, design changes, schedule changes). Respond to all customers professionally and courteously and relay any customer questions or concerns to manager. Demonstrate and actively promotes an understanding and commitment to the mission of CDW through performing behaviors consistent with the CDW Way. Assist in creating and documenting policies and procedures. Understand SLAs in a production environment and proactively strive to meet the commitments. Provide support to Service Account Managers, Project Managers and product developers. Contribute to written proposals and technical documentation. Assist Professional Services team when required with client consultation including assessing and recommending architectural designs/changes to client systems in response to performance issues, growth requirements, etc. Review assigned service requests daily, following up and providing status updates to clients; ensure data pertaining to the status of service requests is entered into the problem tracking systems accurately and promptly to provide an up-to-date picture of service delivery status and backlog. Conduct self in a manner consistent with customer service expectations. Test, evaluate, and develop new products, offerings, and solutions. Conduct training of customers and coworkers in both formal and informal environments. Work directly with Project Managers to update project plans and communicate project status. Education/Experience: Bachelor’s degree in Telecommunications, Computer Science, Engineering, or related discipline, or an equivalent combination of education and experiences. Experience in planning, deployment, and operational support of advanced technologies and applications. Skills and Competencies: Passion for technology demonstrated by success in a technical field, technology-related internships, or by technology-focused, extra-curricular activities. Demonstrated complex problem solving, inductive reasoning, critical thinking, and problem sensitivity at work and in personal circumstances. Strong work ethic demonstrated by a successful work track record. Strong technical aptitude demonstrated by successful completion of technical certifications, individual mastery of technical topics, or by success in technology-related internships. Drive for success demonstrated by consistent high achievement in personal and academic endeavors. Ability to effectively communicate with clients and end users. o CCIE or equivalent o Hands-on experience in a large Data Center environment o ITIL Foundations Certification Must require technical skills: The skills that we would need to identify in a new Global Delivery resource to support are the following: eBGP routing (eBGP peering and traffic steering) iBGP routing (traffic steering when more than one routing option exists) OSPF routing Cisco IOS configuration, design, and implementation of layer 2 Campus networks – Cisco Cat 9K and some older switches Firm understanding of Spanning-Tree Vlan creation Vlan extension VTP modes and correct usage VSS for 6500 series cores still in use Cisco Nexus (NXOS) Data Center switching configuration, design, and implementation of Data Center Environments VPC Layer 2 Layer 3 Cisco Cat 8000 series routers OSPF configurations, design, implementation Palo Alto Firewalls Aruba SilverPeak SD-WAN Cisco AirOS WISMv2 Blade in Catalyst Chassis, 5508, 5520 Cisco 9800 series wireless configuration and implementation of refresh cycles. Preferred Qualifications: Hardware: o Switches – Cisco IOS and Nexus platforms o Routers – Cisco IOS and IOS XE platforms o Firewalls - Cisco ASA and FWSM platforms o Load Balancers - Cisco ACE, CSS, F5 LTM and F5 GSM o WAN Optimization - Riverbed Steelhead and Cisco WAAS Network Technologies/Topologies: o WAN - MPLS, MPLS Layer 2/3 VPN’s, Frame-Relay, GRE/IPSEC VPN, VPN, SIP/PSTN services o Layer 2 networking - 802.1(D,W,S) , Ethernet, PPoE, Ether-Channel o Layer 3 networking - IPv4, IPv6, OSPF, EIGRP, RIP (v2), BGP, MP-BGP, PFR, OSPFv3, EIGRPv6, RIPng, Advanced Redistribution, VRF-lite o Multicast Networking - Multicast (Sparse + Dense), MSDP, Anycast, Auto-RP, BSR, PIM, SSM o Security - CBAC, Zone-Based firewall, Reflex ACL, NAT, IP Source Guard, uRPF, Cisco IPS/IPS, RSA Envision o QOS – Congestion avoidance and congestion management. MQC, CBWFQ, LLQ, NBAR, WRED, Auto-QOS o VOIP - Cisco voice gateway functionality, SRST o Unified Computing/Virtualization - Design, support, configure, upgrade Cisco UCS systems o Data Center - FabricPath, FEX, vPC, UCS, FCoE o Wireless – Cisco Wireless LAN controllers, lightweight and autonomous AP models, Cisco Prime Infrastructure, MSE, Aruba and Meraki o VPN - SSL VPN, IPSec VPN, and DMVPN (phase 1 and 2), EZVPN, Anyconnect Additional knowledge/skills: o Operating System/utilities - Windows 7, Windows 2008 Server, Windows XP Professional, Red Hat Linux, Solaris, DNS, DHCP, Netflow, WireShark o Professional skills - Network drawing tools including MS Visio, presentation skills and experience including MS PowerPoint Hands-on experience in a large enterprise or data center environments Who we are: CDW is a leading technology solutions provider to business, government, education and healthcare organizations across the globe. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small. What you can expect from us: Culture, coworkers, careers. CDW is not only the People Who Get IT but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you’ll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self—and your best ideas—to CDW. Because diverse perspectives bring forth better problem solving—and better solutions for our customers on a rapidly evolving technology landscape.
Description At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW. Sr Network Engineer Level II Summary: An Engineer II/III operates within standard operating procedures (SOP) and reacts to client outages with the appropriate level of urgency. An Engineer II/III applies critical thinking skills to troubleshoot and provide problem determination and resolution for incidents with undocumented resolution procedures. An Engineer II/III performs technical work as defined in tickets assigned to a technology queue, and owns all incidents (excluding Severity 1) until resolved, engaging other engineers as necessary. An Engineer II/III establishes his/her own work priorities based on existing guidelines, and reviews his/her own work for completeness and accuracy. An Engineer II/III is responsible for mentoring other engineers as appropriate. An Engineer II/III creates and edits training manuals and technical procedures, and is responsible for self-training, which includes reading technical journals or other materials to learn about personally relevant technologies in accordance with his/her individual development plan. An Engineer II/III is expected to immerse him/herself in technical knowledge. An Engineer II/III has demonstrated complex problem solving, inductive reasoning, critical thinking, and problem sensitivity. Education/Experience: 4-6 years of experience. Bachelor’s degree in Telecommunications, Computer Science, Engineering, or related discipline, or an equivalent combination of education and experiences. Experience in planning, deployment, and operational support of advanced technologies and applications. Skills and Competencies: Passion for technology demonstrated by success in a technical field, technology-related internships, or by technology-focused, extra-curricular activities. Demonstrated complex problem solving, inductive reasoning, critical thinking, and problem sensitivity at work and in personal circumstances. Strong work ethic demonstrated by a successful work track record. Strong technical aptitude demonstrated by successful completion of technical certifications, individual mastery of technical topics, or by success in technology-related internships. Drive for success demonstrated by consistent high achievement in personal and academic endeavors. Ability to effectively communicate with clients and end users. Preferred Qualifications: Working knowledge in a number of the following technology areas: Hardware: o Meraki and CraddlePoint Solutions o Switches – Cisco IOS and Nexus platforms o Routers – Cisco IOS and IOS XE platforms o Firewalls - Cisco ASA and FWSM platforms, Palo Alto o Load Balancers - Cisco ACE, CSS, F5 LTM and F5 GSM o WAN Optimization - Riverbed Steelhead and Cisco WAAS Network Technologies/Topologies: o WAN - MPLS, MPLS Layer 2/3 VPN’s, Frame-Relay, GRE/IPSEC VPN, VPN, SIP/PSTN services o Layer 2 networking - 802.1(D,W,S) , Ethernet, PPoE, Ether-Channel o Layer 3 networking - IPv4, IPv6, OSPF, EIGRP, RIP (v2), BGP, MP-BGP, PFR, OSPFv3, EIGRPv6, RIPng, Advanced Redistribution, VRF-lite o Multicast Networking - Multicast (Sparse + Dense), MSDP, Anycast, Auto-RP, BSR, PIM, SSM o Security - CBAC, Zone-Based firewall, Reflex ACL, NAT, IP Source Guard, uRPF, Cisco IPS/IPS, RSA Envision o QOS – Congestion avoidance and congestion management. MQC, CBWFQ, LLQ, NBAR, WRED, Auto-QOS o VOIP - Cisco voice gateway functionality, SRST o Unified Computing/Virtualization - Design, support, configure, upgrade Cisco UCS systems o Data Center - FabricPath, FEX, vPC, UCS, FCoE o Wireless – Cisco Wireless LAN controllers, lightweight and autonomous AP models, Cisco Prime Infrastructure, MSE, Aruba and Meraki o VPN - SSL VPN, IPSec VPN, and DMVPN (phase 1 and 2), EZVPN, Anyconnect Additional knowledge/skills: o Operating System/utilities - Windows 7, Windows 2008 Server, Windows XP Professional, Red Hat Linux, Solaris, DNS, DHCP, Netflow, WireShark o Professional skills - Network drawing tools including MS Visio, presentation skills and experience including MS PowerPoint Hands-on experience in a large enterprise or data center environments CCNA/CCNP/PCNSE/SD-WAN or equivalent. We make technology work so people can do great things. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
About Us Sirius, a CDW company is not only the People Who Get IT, but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, youll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true selfand your best ideasto CDW. Because diverse perspectives bring forth better problem solvingand better solutions for our customers on a rapidly evolving technology landscape. Postings vacancies on portals and Networking within time frame. Responsible for screening candidates to ensure their qualifications meet job requirements. Present job opportunities to qualified candidates. Make proactive calls to build relationship and grow the internal database of cleared candidates for our clients requirement. Obtain leads, review resumes, cultivate referrals, and screening candidates while moving the interview process forward in a timely manner. Responsible for full-cycle recruiting: Sourcing the candidates, screening them, assessing the candidates skills according to requirement, and hand-holding all the way till closure Screening candidate as per required education, knowledge and skills sets. Present job opportunities to qualified candidates. Responsible for qualitative hiring with clear understanding of BPO, Technical requirement; whilst keeping in mind the requirements of the industry. Skillset & qualifications required: Graduate or masters degree with 1 -2 years recruitment experience Excellent communications skills IT Recruitment experience Candidate should come with Positive attitude, confident, flexible to requirements & target oriented. Hands-on operational efficiency with the ability to set and follow processes. Responsible for handling end to end recruitment cycle. Show more Show less
You will be working with Sirius, a CDW company that is known for being the People Who Get IT and the People who get People. Your relationships will be built on deep expertise and the CDW Way. The empowering leadership at CDW inspires teams to make things happen together. You will have the opportunity to work with individuals who have positive, success-driven attitudes from whom you can learn and forge strong relationships. At CDW, we value diverse perspectives as they lead to better problem-solving and solutions for our customers in a rapidly evolving technology landscape. Your responsibilities will include posting vacancies on portals and networking within a specific time frame. You will be screening candidates to ensure that their qualifications align with the job requirements and presenting job opportunities to qualified candidates. Additionally, you will be making proactive calls to build relationships and expand the internal database of cleared candidates for our clients" requirements. Your role will involve obtaining leads, reviewing resumes, cultivating referrals, and screening candidates to advance the interview process promptly. As a recruitment professional, you will be responsible for the full-cycle recruiting process, which includes candidate sourcing, screening, skills assessment, and guiding candidates until the closure of the recruitment process. You will screen candidates based on their education, knowledge, and skill sets, and present job opportunities to those who are qualified. Your focus will be on qualitative hiring while understanding BPO and technical requirements, in line with industry standards. The ideal candidate for this role should have a graduate or master's degree with 1-2 years of recruitment experience. Excellent communication skills and IT recruitment experience are essential. A positive attitude, confidence, flexibility, and target-oriented mindset are qualities that we value. You should be operationally efficient, with the ability to establish and follow processes effectively. Your responsibilities will involve handling the end-to-end recruitment cycle with diligence and professionalism.,
Job Title: L2 - Storage Engineer Location: Chennai/Bangalore Job Type: Full Time Key Roles & Responsibilities: Storage System Design and Implementation Develop and maintain the organization&aposs storage strategy, aligning with business requirements and IT objectives. Contribute to the development of disaster recovery and business continuity plans related to storage infrastructure. Define and enforce storage standards, policies, and best practices. Design, implementation, Configuration, and Administration of mission critical Fiber Channel Storage Systems (NetApp, Dell, Pure, Cisco and Brocade San Storage). Lead the implementation and configuration of new storage systems and expansions. Plan and execute data migrations and storage upgrades with minimal disruption. Develop and maintain comprehensive documentation for storage configurations, procedures, and troubleshooting. Management and Maintenance: Proactively monitor storage infrastructure performance, capacity, and availability. Perform regular health checks, performance tuning, and capacity planning. Troubleshoot and resolve complex storage-related issues, ensuring timely resolution and minimal downtime. Manage storage provisioning, allocation, and reclamation processes. Implement and manage data protection strategies, including backups, replication, and archiving. Administer and maintain storage management tools and platforms. Work closely with virtualization team to recommend and implement best practices around storage deployments . Implement and maintain storage security best practices, including access controls, encryption, and vulnerability management. Ensure compliance with relevant industry regulations and internal policies related to data storage. Participate in security audits and address any identified vulnerabilities. Automation and Optimization: Identify opportunities for automation of storage-related tasks and implement scripting or tools to improve efficiency. Continuously evaluate and optimize storage infrastructure for performance, cost-effectiveness, and resource utilization. Create Perl and Bash scripts to automate various storage administration tasks. Technical Skills and Competencies: Required: Expertise in SAN/NAS technologies (e.g., Fibre Channel, iSCSI, NFS, CIFS/SMB). Proficiency in storage platforms like NetApp, EMC Unity/PMAX, Pure Storage and IBM Storwize. Strong knowledge of backup and recovery technologies. Experience with cloud storage (AWS S3/EBS, Azure Blob, etc.). Familiarity with virtualization technologies (VMware vSphere, Hyper-V,OpenStack). Proficiency with storage area networks (SAN), storage virtualization, data replication, and clustered storage systems such as NetApp ONTAP. Strong knowledge of storage networking protocols and integration with virtualization and cloud platforms. Design, Implementation, Configuration, and Administration of mission critical platforms OpenStack, OpenShift and cloud-based solutions. Proficiency in NetApp&aposs ONTAP storage platform, including its architecture, configuration, management and in-depth troubleshooting knowledge Troubleshooting and Support : Provide support for storage-related issues, including debugging and resolving hardware and software problems. Develop and maintain documentation for troubleshooting procedures and best practices Exceptional Communicator and Collaborative Team Player: Demonstrates mastery of English communication, both written and verbal, alongside exceptional interpersonal skills that facilitate strong working relationships Drive effective collaboration and teamwork across diverse engineering teams to achieve shared goals. Ability to Thrive in a Dynamic Support Environment: Exhibits the flexibility and commitment required to work in a 24/7 support model, including rotational shifts and on-call responsibilities. Qualifications: Bachelor&aposs or master&aposs degree in computer science, Information Technology, or a related field. Experience (5+) in managing enterprise storage systems, including expertise in NetApp, EMC, PURE Storage, Brocade SAN, Cisco SAN Fabric, or similar technologies. Relevant certifications such as NetApp Certified Implementation Engineer (NCIE), NetApp Certified Data Administrator, Dell EMC Proven Professional, CompTIA Storage+, or similar are highly desirable Show more Show less
Consulting Engineer - Customer Experience NICE CXone At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW. Job Summary The Consulting Engineer will ensure the solution is implemented as designed to the customer’s satisfaction and approval. Make innovative and ingenious contributions to new solution/product design and implementation based on an understanding of applicable technology and how it can be applied to solution/product design, considerations of system-wide impact, hardware-software tradeoffs, and business issues for clients. What you will do: Perform client consultation: Plan, design, implement, and support IP-based call center solutions Set up, configure, and test components of Contact Center platforms and integrated calling platforms Regarded as the technical expert in their job family within CDW. Requires in-depth and/or breadth of expertise across field of specialization and has broad knowledge of other job families within the organization function. Serves as a senior advisor to leadership. Collaborates with the technical architect on training plans and approaches to best equip staff for successful implementations. Develops standards, best practices, and training for team members along with the technical architect and technical lead in their area of expertise. Defines project strategies or technical options to balance customer project goals and financial constraints. Provides leadership and expert advice/counsel on technical subject matters and architecture design to Customers, the Infrastructure Solutions Team, and other Extended Sirius Teams. Recognized by customer, peers, and management as SME expert, staying relevant in upcoming technologies, IT trends and IT transformation. Escalates and communicates alternatives with associated risks with executives and stakeholders. Ensures procedures are being followed and assists in resolving complex problems which require professional level input. Regularly interface with customer’s technical and business executive level and project leadership through sales presentations and/or client project solutions in communicating complex ideas, anticipating potential objections, and leading discussions to align expectations. Ability to navigate difficult customer environments independently, effectively, and consistently. Escalates and communicates alternatives with associated risks with executives and stakeholders. Develops standards, best practices, and training for team members along with the technical architect and the technical lead in their area of expertise. Regularly interface with the customer’s technical and business executive level and project leadership. Educates the customer on solution as appropriate throughout the life of the project or service life. Serves as the technical lead on Proof-of-Concept engagements and large-scale implementations. Takes ownership of any services design/architecting/implementation challenges and leads the team to remediation/resolution, both technically and politically Recommends client project financial goals, metrics, and ROI. Leads a project team consisting of clients, CDW, and partner resources to achieve the desired outcome. Contributes to industry best practices. Known resource within the technology industry. What we expect of you: Bachelor’s degree in business, computer science, a related technical degree or equivalent experience Eight years' experience delivering large scale, enterprise-class technical solutions including planning, development, implementation, and support. High-end experience in PBX and/or Call Center systems engineering Experience with call flow analysis and development Programming experience with any of the following manufacturers' products: Cisco, Five9, Zoom, Microsoft, Genesys, NICE CXone Knowledge of voicemail, unified messaging, IVR systems, integration to CRM packages Knowledge of Python, Java and/or VB Script a plus CCNA, CCNP or CCDP certification preferred AUCCE Specialization or other Contact Center vendor equivalent Excellent written, presentation, and verbal communication skills including demonstrated experience presenting technology recommendations from a business perspective to internal and external clients. History of building constructive relationships with clients, partners, and coworkers at all levels of the organization, navigating interpersonal and group dynamics comfortably. Proven ability to research advanced and complex technology solutions, evaluate alternatives, make recommendations, and present materials to clients in manner that meets enterprise-level client needs. Demonstrated ability to act in a calm and productive manner when confronted with change, ambiguity, and risk. Identifies and engages all levels of leadership to proactively address problems. Demonstrated ability to multitask and effectively prioritize workload under tight deadlines in a fast-paced environment. Ability to develop longer-range project plans and schedules to complete complex projects or new solution/product development. Anticipates future trends and implications accurately, readily posing future scenarios. Articulates credible pictures and visions of possibilities that will create value. Creates competitive and breakthrough strategies that show a clear connection between vision and action. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
Description At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW. Key Responsibilities: Facilitate all Scrum ceremonies (Daily Stand-ups, Sprint Planning, Reviews, Retrospectives). Guide the team and organization on Agile/Scrum best practices. Remove impediments to the team’s progress and foster a culture of continuous improvement. Collaborate with Product Owners to ensure a well-groomed and prioritized backlog. Track and report team metrics (velocity, sprint progress, etc.). Foster a culture of transparency, accountability, and cross-functional collaboration. Coach team members and stakeholders on Agile principles. Shield the team from outside distractions and interferences. Required Skills & Qualifications: Proven experience as a Scrum Master for Agile teams. Excellent understanding of Agile frameworks (Scrum, Kanban, SAFe is a plus). Strong communication, facilitation, and conflict-resolution skills. Familiarity with tools like Jira, Confluence, or equivalent. Scrum Master certification (CSM, PSM, or equivalent) is mandatory. Ability to manage multiple teams is a plus. Nice to Have: Experience in large-scale Agile environments. Background in software development or project management. Exposure to tools like Azure DevOps, Rally, or Trello. We make technology work so people can do great things. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
About the Job : As a Cloud Support Engineer, you will provide best-in-class customer support for all AWS Services, mirroring the way AWS Support interacts with customer environments, being the expert on the AWS services and guiding our customers on their implementations and troubleshooting. You will work to resolve cases in-house or follow cases through to AWS, providing an excellent customer experience and preventing delays in resolution of AWS support cases. Responsibilities: Guide Mission’s customers through complex issues and troubleshoot AWS resources through Mission’s support ticket platform. Analyze customer-facing cases related to AWS Services and leverage AWS expertise to assist customers through troubleshooting, changing, or setting up AWS resources Provide front-line AWS support and use judgment to resolve cases in house, where possible, to provide an excellent customer experience Advocate for customers when cases are escalated to AWS and help expedite and facilitate a positive resolution of the case Lead root cause analysis for recurring customer issues, joining calls with customers on a frequent basis to assist in live troubleshooting and explanations of AWS services to expedite resolution of customer-submitted cases Collaborate with internal teams, escalate issues, and leverage available resources to deliver a positive customer experience Work a shift schedule to provide 24x7 support Maintain full knowledge of current AWS services Act as a trusted AWS technical advisor, guiding customers on best practices, cost and security in every customer interaction Requirements: 2–4 years of experience Ability to manage AWS cloud workloads, especially EC2, RDS, VPC, and CloudWatch Experience communicating directly with customers over phone and chat in English Ability to be adaptable and think critically in customer situations Knowledge of infrastructure and networking in AWS Services, with deep understanding of EC2 and VPC Understanding of networks and website management, including IT infrastructure such as DNS, VPNs, SSL, Elastic Load Balancers, and CloudFront distributions Understanding of web server applications and the administration of web application environments Knowledge of technical customer support processes that include planning, coordinating, problem resolution, and documentation Ability to work a flexible schedule, including nights, weekends, and holidays Experience working as System Administrator (Linux and Windows) preferred AWS SysOps Administrator - Associate Certification (required within 90 days of hire)
Description At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW. Site Reliability Engineer (SRE) – Managed Services A culture of diverse perspectives. Coworkers who collaborate to go above and beyond. Motivated individuals who lead by example. This is what CDW is about. Our legacy of innovative thinking and vision for customer-centric technology position us for continued success in our industry—and for you in your career. As part of our Managed Services organization, you’ll play a critical role in ensuring the reliability, scalability, and performance of our systems, bridging the gap between software engineering and infrastructure operations. Tap your technical reliability skills in this technical role at CDW. You will be responsible for maintaining the operational excellence and reliability of Managed Services software and infrastructure—on-premises and in the cloud. You’ll drive improvements through automation, monitoring, and deep technical troubleshooting, while mentoring less experienced staff and providing escalation paths for critical issues. You’ll enforce best practices in system architecture, reliability, and service performance. What you will do: Work with a variety of tools and technologies to ensure the reliability and performance of the Managed Services organization. Drive initiatives to optimize and secure infrastructure operations while contributing to scalability and continuous improvement efforts. Maintain and ensure operational excellence of systems and applications supporting Managed Services infrastructure. Troubleshoot and resolve issues in a fast-paced, distributed environment, focusing on root cause analysis and post-incident reviews. Build and maintain observability frameworks using tools like Prometheus, OpenTelemetry, and Dynatrace to ensure reliable monitoring of systems and applications. Define and track Service Level Objectives (SLOs), Service Level Indicators (SLIs), and manage Error Budgets to balance reliability and innovation. Use automation tools like Ansible and scripting languages like Python to reduce operational toil and optimize processes. Manage and troubleshoot Kubernetes clusters and containerized environments, ensuring smooth service-to-service communication. Diagnose and resolve networking issues across OSI layers 1-3 on systems using including packet capture analysis. Oversee PKI certificate management and utilize tools like HashiCorp Vault for secrets management. Collaborate with cross-functional teams to identify system improvements and resolve critical issues. Provide mentoring and guidance to junior engineers, ensuring knowledge sharing and professional growth. Required Qualifications and Skills: Core Technical Skills: Proficiency in Linux administration (system tuning, SSH, log analysis with tools like grep and regex). Strong understanding of networking protocols and troubleshooting (Layer 1-3). Hands-on experience with Kubernetes and container orchestration. Automation experience with Ansible and scripting proficiency in Python. Knowledge of PKI certificate management and HashiCorp Vault or similar tools for secrets management. Expertise in monitoring and observability tools like Prometheus, Grafana, or Dynatrace. Reliability Engineering Skills: Experience defining and managing SLIs, SLOs, and Error Budgets. Proven ability to instrument and analyze system performance metrics. Deep familiarity with troubleshooting distributed systems and microservices architecture. Soft Skills: Strong initiative and curiosity for deep-diving into complex issues. Excellent communication skills to convey solutions and collaborate across teams. Ability to prioritize and resolve competing priorities in high-pressure situations. Preferred Qualifications: Experience with observability frameworks like OpenTelemetry. Familiarity with ITIL frameworks and best practices in incident and problem management. Background in enterprise environments, navigating corporate processes and bureaucracy. Security experience in areas like RBAC, least privilege principles, and secure software development lifecycle processes. Certifications in Kubernetes or relevant technologies. What you can expect from us: Diverse, award-winning culture and work/life benefits. An inclusive culture: Empowering you to bring your true self and your best ideas to the table. Learning and growth opportunities: Career development resources, skills-development training, and robust advancement opportunities. Comprehensive benefits, including health, dental, and vision coverage, paid vacation, coworker stock purchase programs, tuition reimbursement, and coworker discounts. Who we are: We make technology work so people can do great things. CDW is a Fortune 500 technology solutions provider to business, government, education, and healthcare organizations in the United States, Canada, and the United Kingdom. We help customers navigate and succeed in an ever-changing world by providing them with the technology advice and solutions they need—when, where, and how they need them. CDW is an equal-opportunity employer committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We make technology work so people can do great things. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
Description At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW. JOB SUMMARY: The Security Analyst who provides dedicated technical client support such as, monitoring and analysis capability for SOC operations and Incident Response. The Security Analyst will conduct analysis of security events to include validation, investigation escalation and reporting of events of interest based on the guidelines and event handlers provided to them. The Security Analyst will be responsible for all such events of interest and will make sure they are continuously monitored and reviewed. The Security Analyst upholds defined service level agreements (SLA) and customer service excellence. Key Responsibilities: Monitoring and analysis of cyber security events Fully operate from Cradle to Grave the incident response process. Excellent understanding about Windows and Linux OS internals. Excellent knowledge of protocols like HTTP, HTTPS, TCP/IP, WebSocket, SSH, SFTP, RDP etc. Good understanding of the industry models such as the Cyber Kill Chains, Diamond Model and MITRE ATT&CK framework. Practical hands-on experience analysing windows & Linux artifacts produced from digital forensics and incident response. Good understanding of cyber threat landscape, TTPs, threat actors and groups. Ensure Security Incidents are raised and managed in line with defined processes. To escalate incidents and appropriately manage and record them. Handling of security incidents and taking ownership. Proactively manage internal and external security services to identify threats to infrastructure and services including Log Management. Proficiency with the following tools: EDR Anti-Virus/NGAV HIPS, ID/PS, DLP, WAF SIEM - Log Rhythm, QRadar and Splunk Experience with SIEM technologies (Splunk etc), Threat hunting, monitoring and investigations. Communicate new ideas or suggestions for analysis/process improvement. Deep understanding of logging mechanisms of Windows, Linux platforms. Participate in a 24x7 (On-Call) coverage model to prevent and remediate security threats. Knowing how to Script in languages such as Python, Powershell, Bash to build incident response workflows and automation is a plus. Have excellent written and verbal communication skills. Possess good technical understanding, takes initiative to remain up to date with cyber security skills, and fosters an attitude of continual learning/adapting. Possess the ability to adjust and adapt to changing priorities in a dynamic environment. Knowledge of and experience with Palo Alto, Checkpoint or Cisco firewalls is a plus. Ability to work with minimum guidance. Experience: Security Operations Centre (SOC) environment experience with at least 3+ years of experience detecting and responding to cyber intrusions in an Operations Technology environment. Bachelor’s degree or equivalent combination of education and 3 years of experience in computer science, computer engineering, or related field. Certifications: List of Certificates are knowledge equal to it. SANS GIAC; GCED; GCIH; GCFA; GREM; GIAC GOLD. ISC CCFP; CSIH. EC Council ECSA; CHFI; ECIH, CompTIA CYSA+; Sec+, N+, Palo Alto, Cisco and Checkpoint certificates It’s good to have at least anyone of the above listed certs “is a plus” , but not mandatory. Physical Requirements, If Applicable: Provide 24x7 support coverage and work on weekends and STATE Holidays. General Office Duties. We make technology work so people can do great things. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
Description At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW. Automation Engineer – Managed Services A culture of diverse perspectives. Coworkers who collaborate to go above and beyond. Motivated individuals who lead by example. This is what CDW is about. Our legacy of innovative thinking and vision for customer-centric technology position us for continued success in our industry—and for you in your career. As part of our Managed Services organization, you will play a critical role in designing and implementing automation solutions that enhance infrastructure scalability, deployment efficiency, and operational reliability. You’ll focus on building automated workflows, infrastructure as code, and CI/CD pipelines that power and modernize the delivery of our Managed Services platforms. What You Will Do: Design and implement scalable automation solutions for infrastructure provisioning, configuration management, and deployment pipelines. Develop and maintain CI/CD workflows using tools like GitHub Actions and/or GitLab CI. Automate day-to-day operations tasks to increase system reliability and reduce manual toil across environments. Collaborate with SREs, DevOps, and platform engineers to streamline software delivery and operational workflows. Develop Infrastructure as Code (IaC) using tools like Terraform, Ansible, and Kubernetes manifests or Helm charts. Build monitoring and alerting automation to support observability goals using Dynatrace, Prometheus, OpenTelemetry, and similar tools. Standardize and version infrastructure through GitOps methodologies and declarative configuration. Troubleshoot and optimize automated workflows and deployment pipelines to improve speed, reliability, and recoverability. Ensure automation practices align with security standards, including access control, secrets management, and compliance requirements. Participate in Agile ceremonies, peer reviews, and sprint planning to continuously refine automation strategy and execution. Required Qualifications and Skills: Infrastructure Automation & CI/CD Expertise: Proficiency in scripting and automation languages (Python, Bash, or PowerShell). Strong experience with IaC tools like Terraform and Ansible. Hands-on experience with container orchestration (Kubernetes) and containerization (Docker). Experience developing and maintaining CI/CD pipelines. Familiarity with cloud infrastructure (AWS, Azure, or GCP), including automation of cloud services. Knowledge of system and network administration, including Linux-based environments. DevOps & Observability: Understanding of DevOps principles and GitOps practices. Experience integrating observability and alerting into automated workflows. Familiarity with configuration management, infrastructure testing, and system hardening. Soft Skills: Strong problem-solving skills and analytical mindset. Ability to work collaboratively with cross-functional teams in fast-paced environments. Effective written and verbal communication skills. Strong ownership mentality and passion for process improvement and reliability. Preferred Qualifications: Experience with Kubernetes Operators and custom controllers. Exposure to serverless frameworks and event-driven architectures. Certifications in AWS, Azure, Kubernetes, or DevOps practices. Experience with ServiceNow or similar ITSM tools is a huge plus. We make technology work so people can do great things. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
Description At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW. Automation Engineer – Managed Services A culture of diverse perspectives. Coworkers who collaborate to go above and beyond. Motivated individuals who lead by example. This is what CDW is about. Our legacy of innovative thinking and vision for customer-centric technology position us for continued success in our industry—and for you in your career. As part of our Managed Services organization, you will play a critical role in designing and implementing automation solutions that enhance infrastructure scalability, deployment efficiency, and operational reliability. You’ll focus on building automated workflows, infrastructure as code, and CI/CD pipelines that power and modernize the delivery of our Managed Services platforms. What You Will Do: Design and implement scalable automation solutions for infrastructure provisioning, configuration management, and deployment pipelines. Develop and maintain CI/CD workflows using tools like GitHub Actions and/or GitLab CI. Automate day-to-day operations tasks to increase system reliability and reduce manual toil across environments. Collaborate with SREs, DevOps, and platform engineers to streamline software delivery and operational workflows. Develop Infrastructure as Code (IaC) using tools like Terraform, Ansible, and Kubernetes manifests or Helm charts. Build monitoring and alerting automation to support observability goals using Dynatrace, Prometheus, OpenTelemetry, and similar tools. Standardize and version infrastructure through GitOps methodologies and declarative configuration. Troubleshoot and optimize automated workflows and deployment pipelines to improve speed, reliability, and recoverability. Ensure automation practices align with security standards, including access control, secrets management, and compliance requirements. Participate in Agile ceremonies, peer reviews, and sprint planning to continuously refine automation strategy and execution. Required Qualifications and Skills: Infrastructure Automation & CI/CD Expertise: Proficiency in scripting and automation languages (Python, Bash, or PowerShell). Strong experience with IaC tools like Terraform and Ansible. Hands-on experience with container orchestration (Kubernetes) and containerization (Docker). Experience developing and maintaining CI/CD pipelines. Familiarity with cloud infrastructure (AWS, Azure, or GCP), including automation of cloud services. Knowledge of system and network administration, including Linux-based environments. DevOps & Observability: Understanding of DevOps principles and GitOps practices. Experience integrating observability and alerting into automated workflows. Familiarity with configuration management, infrastructure testing, and system hardening. Soft Skills: Strong problem-solving skills and analytical mindset. Ability to work collaboratively with cross-functional teams in fast-paced environments. Effective written and verbal communication skills. Strong ownership mentality and passion for process improvement and reliability. Preferred Qualifications: Experience with Kubernetes Operators and custom controllers. Exposure to serverless frameworks and event-driven architectures. Certifications in AWS, Azure, Kubernetes, or DevOps practices. Experience with ServiceNow or similar ITSM tools is a huge plus. We make technology work so people can do great things. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
Description At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW. Automation Engineer – Managed Services A culture of diverse perspectives. Coworkers who collaborate to go above and beyond. Motivated individuals who lead by example. This is what CDW is about. Our legacy of innovative thinking and vision for customer-centric technology position us for continued success in our industry—and for you in your career. As part of our Managed Services organization, you will play a critical role in designing and implementing automation solutions that enhance infrastructure scalability, deployment efficiency, and operational reliability. You’ll focus on building automated workflows, infrastructure as code, and CI/CD pipelines that power and modernize the delivery of our Managed Services platforms. What You Will Do: Design and implement scalable automation solutions for infrastructure provisioning, configuration management, and deployment pipelines. Develop and maintain CI/CD workflows using tools like GitHub Actions and/or GitLab CI. Automate day-to-day operations tasks to increase system reliability and reduce manual toil across environments. Collaborate with SREs, DevOps, and platform engineers to streamline software delivery and operational workflows. Develop Infrastructure as Code (IaC) using tools like Terraform, Ansible, and Kubernetes manifests or Helm charts. Build monitoring and alerting automation to support observability goals using Dynatrace, Prometheus, OpenTelemetry, and similar tools. Standardize and version infrastructure through GitOps methodologies and declarative configuration. Troubleshoot and optimize automated workflows and deployment pipelines to improve speed, reliability, and recoverability. Ensure automation practices align with security standards, including access control, secrets management, and compliance requirements. Participate in Agile ceremonies, peer reviews, and sprint planning to continuously refine automation strategy and execution. Required Qualifications and Skills: Infrastructure Automation & CI/CD Expertise: Proficiency in scripting and automation languages (Python, Bash, or PowerShell). Strong experience with IaC tools like Terraform and Ansible. Hands-on experience with container orchestration (Kubernetes) and containerization (Docker). Experience developing and maintaining CI/CD pipelines. Familiarity with cloud infrastructure (AWS, Azure, or GCP), including automation of cloud services. Knowledge of system and network administration, including Linux-based environments. DevOps & Observability: Understanding of DevOps principles and GitOps practices. Experience integrating observability and alerting into automated workflows. Familiarity with configuration management, infrastructure testing, and system hardening. Soft Skills: Strong problem-solving skills and analytical mindset. Ability to work collaboratively with cross-functional teams in fast-paced environments. Effective written and verbal communication skills. Strong ownership mentality and passion for process improvement and reliability. Preferred Qualifications: Experience with Kubernetes Operators and custom controllers. Exposure to serverless frameworks and event-driven architectures. Certifications in AWS, Azure, Kubernetes, or DevOps practices. Experience with ServiceNow or similar ITSM tools is a huge plus. We make technology work so people can do great things. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
Description At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW. Position: Senior/Mid Analytics Consultant Location: Hyderabad (Hybrid) Employment Type: Full-time Role Overview We are seeking an experienced Analytics Consultant with a strong background in designing, developing, and delivering enterprise Dynamics and Power Platform-based BI and automation solutions. The ideal candidate will have hands-on expertise in Microsoft Dynamics, CoPilot Studio, Power Pages, Power Apps, Power Automate, Dataverse, SQL, and SharePoint , with exposure to Azure cloud services . The consultant will be responsible for transforming business requirements into actionable insights, building automation frameworks, and enabling self-service analytics across business units. Key Responsibilities Design, develop, and deploy end-to-end business solutions leveraging Microsoft Dynamics and CoPilot Studio for enhanced automation and intelligence. Develop, customize, and manage Power Pages , Power Apps , and Power Automate solutions integrated with SharePoint , Dataverse , and SQL . Build and maintain data models , ETL pipelines , and optimized SQL queries for data extraction and transformation. Implement automation workflows for approvals, notifications, and reporting using Power Automate and CoPilot Studio . Collaborate with business stakeholders and cross-functional teams to understand requirements and translate them into effective data-driven solutions. Ensure performance optimization, data accuracy, and visualization best practices in dashboards and reports. Manage deployment, data refreshes, and alert mechanisms for cloud-based BI and automation solutions. Conduct training and enablement sessions to promote self-service analytics and user adoption. Required Skills & Experience 4+ years of experience in Analytics, BI development, or Consulting . Strong hands-on expertise in: Microsoft Dynamics 365 (CRM/ERP modules) CoPilot Studio Power Pages , Dataverse , SQL , and SharePoint Proven experience integrating Dynamics and Power Platform with Azure or other cloud ecosystems. Deep understanding of data modeling , ETL processes , and performance tuning . Strong analytical, problem-solving, and client communication skills. Good-to-Have Skills Proficiency in Power BI and Power Platform (Power Apps, Power Automate) for business intelligence and process automation. Exposure to Microsoft CoPilot for workflow enhancements and AI-driven automation. Experience in Azure Data Services or Google BigQuery integrations. Preferred Qualifications Microsoft Certifications such as PL-100 , PL-200 , PL-300 , or MB-910/MB-920 . Experience in retail , pharmaceutical , or insurance domains. Experience working in Agile or Scrum-based delivery environments. We make technology work so people can do great things. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.