1010 Property Management Jobs - Page 15

Key Responsibilities : Greet guests warmly and assist with check-in and check-out processes under superision. Handle guest inquiries, requests, and complaints politely and efficiently, escalating to superisors when needed. Assist with reserations, room assignments, and guest registration procedures. Learn to operate the Property Management System (PMS) and other front office tools. Proide information about the hotel, its serices, local attractions, and transportation. Answer phone calls professionally and transfer to appropriate departments. Maintain the cleanliness and organization of the front desk and lobby area. Learn and follow safety, security, and emergency procedures. Assist in preparing daily reports, guest lists, and shift handoers. Shadow experienced front office associates to understand guest serice standards

About this role: Wells Fargo is seeking a Workplace Strategy lead for the India and Philippines region. Lead for workplace strategy, business unit engagement to support regional workplace programs and major projects, transition into new space and workplace environments. Will conduct employee experience research engagement on all major programs/ projects, and data analysis to recommend future solutions that continually improve our workplace program. Align key workstreams across all functions; planning, design, experience and change management to develop these solutions. In this role, you will be the: Workplace research strategy lead point of contact in region coordinating across multiple functions: planning, design, experience, DCM project management, property management, move management, technology, real estate planning, business unit relationship managers, and amenities operations. Provide vision, direction, and expertise for implementing innovative and significant business solutions. Drive performance and initiatives, and develop and implement information delivery or presentations to key stakeholders and senior management Lead required meetings to facilitate decision making and support implementation of recommendations and plans. Engage with all levels of professionals and managers across multiple lines of businesses. Provide vision and direction to set the overall employee engagement strategy, including research and data analytics, measures of success and total lifecycle loop for improvement. Manage the operational effectiveness for unassigned desking/ activity based working across the region, and address resolution of complex and unique challenges. Utilize analytical skills, knowledge of real estate occupancy, to deliver effective, long term and large-scale solutions. Provide oversight for workplace consultants as required. Lead cross functional team meetings to facilitate decision making and support implementation of recommendations and plans Required qualification: 5+ years of experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired qualification: Executive presence: Ability to command respect and build credibility with senior stakeholders. Strategic thinking: Capacity to develop innovative solutions for complex business challenges. Data-driven decision making: Proficiency in analyzing complex datasets, deriving actionable insights, and using data to inform strategy and drive results. Adaptability: Flexibility to work in a dynamic environment and adjust to changing client needs. Leadership: Ability to guide teams, mentor colleagues, and drive projects to successful completion. Business acumen: Strong understanding of workplace. Job expectations : Bachelor's degree required; MBA, advanced degree, or relevant certifications preferred. Experience with workplace strategy, design and planning. 8+ years of business execution, implementation, strategic planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Experience working as a workplace strategist leader with design, planning, and change management experience.Experience leading workplace strategies and business unit engagements to drive solutions to implement on major programsfor a matrixed company of comparable size, scale, and complexity as Wells Fargo. Ability to assess, synthesize, generate a vision based on workplace research, real estate utilization data, real estate benchmarking and workplace experience best practices to form an appropriate solution for the enterprise. Ability to prioritize competing goals, gain consensus from various stakeholders, generate solutions, create implementation roadmap with supporting socialization and rollout programs, scale meaningfully and measure impact. Coordination across multiple functional areas across the Corporate Properties Group (Strategy, Planning, Design, Experience, Change Management) and key stakeholders (Technology, HR, Corp Comms, Brand/ Marketing) to obtain consensus driven solutions.

Job Overview: ting, a dynamic and creative agency, is looking for an organized and proactive Manager - Admin to join our team in Chennai. The successful candidate will be responsible for supporting the smooth daily operations of the agency, managing office administration, coordinating events, and ensuring an efficient and productive working environment for all employees Key Responsibilities Oversee day-to-day office operations supplies, housekeeping, repairs, logistics Manage company assets (laptops, dongles, etc.) and ensure inventory tracking Coordinate with IT vendors for laptop procurement, servicing, software support Format and set up new laptops (Windows/macOS), manage basic troubleshooting Support onboarding/offboarding in terms of workspace setup, access, IDs, etc. Handle facility management: maintenance, security, electricity, cleanliness Liaise with building/property management and internal departments Oversee travel and accommodation logistics for team members when needed Ensure adherence to health & safety standards, especially in office premises Assist HR and Finance with admin-related documentation and processes Key Skills & Qualifications Excellent verbal and written communication in English Basic knowledge of laptop setup, OS installation, MS Office, and troubleshooting Proficient in email, Excel/Google Sheets, and admin-related reporting Strong organizational skills and attention to detail Ability to multitask and stay calm under pressure Proactive, solution-oriented attitude Preferred Qualifications Graduate in any discipline (Business Admin/IT background preferred) Experience working in advertising, media, or startup environments a plus Comfortable working in a young, dynamic, fast-paced office

A Front Office Associate typically handles administrative tasks and ensures smooth operations at the reception area of a business. Their responsibilities include: Key Responsibilities: Greet and welcome guests with a friendly and professional demeanor. Perform check-in and check-out procedures efficiently. Handle guest requests, inquiries, and complaints promptly. Manage reservations and room allocations using the Property Management System (PMS). Maintain proper records and documentation related to guest stays. Coordinate with housekeeping, bell desk, and other departments for guest needs. Handle billing and payment processes accurately. Ensure the front desk area is neat, organized, and presentable. Promote hotel services and facilities to guests. Minimum: 10+2 (Higher Secondary) Preferred: Degree/Diploma in Hotel Management or Hospitality

We are seeking a dedicated and customer-focused Guest Service Associate - Housekeeping to join our team in Mumbai, India. In this role, you will be responsible for maintaining the highest standards of cleanliness and guest satisfaction in our hotel. Ensure guest rooms and public areas are cleaned and maintained to the highest standards of cleanliness and hygiene Respond promptly and efficiently to guest requests and concerns related to housekeeping services Collaborate with other departments to provide seamless and exceptional guest experiences Manage and prioritize daily housekeeping tasks to meet deadlines and maintain efficiency Conduct regular inspections of guest rooms and public areas to ensure quality standards are met Report and address any maintenance issues or safety hazards promptly Maintain accurate inventory of cleaning supplies and linens Assist in training new team members on housekeeping procedures and standards Participate in departmental meetings and contribute ideas for improving guest satisfaction and operational efficiency Adhere to all safety and security protocols, including proper handling of cleaning chemicals and equipment Proven experience in housekeeping, preferably in a hotel or hospitality setting Strong customer service orientation with a friendly and professional demeanor Excellent attention to detail and high standards for cleanliness

What this job involves: Providing onsite support You will be the upper facilities managements trusted right hand on all facilities-related activities like maintenance of high quality of Housekeeping standards, Pest control, Landscaping, vendor activities, Events Management, managing daily deployment of vendor staffs, attend and closure of user complaints, records for repair & periodic maintenance of cleaning equipment, store management, monitor par stock of chemicals & consumables, training vendor staffs on process & procedures, coordination with vendor on waste management. Youll do this by performing routine site inspections to ensure all building processes and best practices are implemented and maintained. Assist in controlling the expenses & provide cost effective solutions. Must be able to work in multiple shifts & timings. Provide with all sorts of Daily/Weekly/Monthly reports and ensuring timely submission of vendor invoices. Where can processes be improved How can we save costs These are questions that will be at the forefront of the teams thinking. You, too, will always have an eye on this, contributing suggestions as they arise. Youll also lend the team a big hand by providing admin support including front desk duties, basic housekeeping ,pest, landscape and appointment coordination. Also part of your job scope is to hit key performance indicators and meet service level agreements. Meeting the clients facilities needs At JLL, we put client satisfaction at the front and Centre of everything we do. If you share our values, we will be more than happy to work with you. In this role, youll be responsible for working closely with clients and suppliers onsite to identify their facility-related enquiries and requirements. Your planning and budgeting skills will also be vital to the job, as youll take part in the procurement of vendors and services from time to time. Making everyone safe and risk-free Do you value workplace safety If so, youll be a perfect fit for the job. In this role, you will ensure everyones health and safety by keeping safe workplace procedures in place and order. Youll also be expected to carry out these procedures, as needed. At the same time, this role puts you on the first line of defence against risks. As such, you will help implement and manage risk management programs, disaster recovery and business continuity plans. Youll also be expected to follow escalation and incident reporting procedures and comply with the firms guidelines and strategies. Sound like you To apply, you need to be a: Passion for service Do you have a prior experience in facilities, property management, hospitality or other related fields Do you have an understanding oflocal occupational health and safety requirements, critical facilities and vendor management Are you knowledgeable in various property systems You are what were looking for! Team player JLLs unmatched excellence is only made possible by team worka core value we want you to possess. As the Facilities Executive, we expect you to support the team and work well with others toward achieving targets. Likewise, you must have a proven track record of flawless project execution, all while following company standards and procedures. Ensuring that the team practices our I am JLL core behaviors is also under your mandate. Client focused enthusiast It is important that you can easily interact with the general client staffs and vendors to deliver efficient services, attend user complaints & take service recovery measures. Well also count on you to address conflicts and conflicting priorities effectively. Likewise, you must be an excellent and resilient communicator who faces customers with a smileat all times, even when times get rough occasionally.

Form a strategic plan to increase profitability sales growth and business expansion. To widen the business prospects. Lead generation, meet potential clients, customer acquisition, expansion in market, branding awareness. Monitor and control work in progress as per approved plan by the client. Building marketing and networks with same industry. MIS and Reporting Manage database of contacts approached. MIS generation and Reporting on daily, weekly and monthly basis Prepare monthly review deck for management review Building your own personality in the same industry Creating brand image in the market Educational Qualifications Bachelor s degree in BBA & MBA In Sales Total Experience 3+ Years in sales. Preferred facility management Key Competencies To identify new streams for revenue growth, Developing prospective clients. Mapping competitive strategies The incumbent will be independently drive sales for facility management for commercial offices Generate inquiry from own network and develop new customer base Responsible for end to end business development including lead generation, inquiry, proposal preparation, negotiation and closure and client servicing Should be well versed with RFP/RFQ / preparing and presenting proposals to private / public sector organizations Responsible for building new key customer relationships as well as identifying new business opportunities Expert at preparing wage breakups as per minimum wages Keeps abreast of competition and do market research / prepare and execute business development strategies to get clients Achieve the revenue target for the FM vertical Should be a team player / comfortable with matrix reporting structure / excellent in stakeholder management Job Description Develop Business/Sales preparation, Lead generation, presentation, negotiation, proposals, follow-up and achieving targets. Experience & Skills : Must have prior experience of Sales in Facilities Management for Commercial offices Facility management business development / key account management in real estate / FM industry Excellent communication and presentation skills Exposure to Facilities Management practices & solutions. Exceptional client relationship management skills Experience in selling maintenance contracts within the facilities management or property management industry with an ability to secure high value deals especially within the commercial and public sector.

About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Careers at IHCL At IHCL, we believe our employees are our greatest asset. We are committed to fostering a dynamic work environment that encourages innovation, collaboration, and personal growth. Join us in creating memorable experiences and shaping the future of hospitality. Explore exciting career opportunities with us and be a part of a vibrant team that values passion, excellence, and diversity. Job Objective Drive daily revenue optimization through pricing and inventory control, leveraging data analysis to improve performance. Work closely with sales and marketing to ensure strategies are aligned with revenue targets and market trends. Essential Job Tasks Execute daily pricing, inventory control, and distribution strategies. Analyze booking patterns, market demand, and competitor pricing to adjust rates. Collaborate with sales, marketing, and reservations teams to optimize promotions and offers. Monitor performance through regular reporting and adjust strategies to meet targets. Maintain and update the property s revenue management system (RMS) and other tools. Areas of Responsibility Daily Revenue Optimization: Authority to adjust room rates, manage inventory, and make tactical decisions to optimize daily revenue performance. Market Analysis and Reporting: Responsible for analyzing market conditions, competitor pricing, and demand forecasts to make informed decisions. Collaboration with Sales and Marketing: Authority to implement sales strategies and marketing initiatives to align with the overall revenue plan, ensuring consistent execution. System Management: Authority over the use and configuration of revenue management and property management systems to ensure accurate data and decision-making tools. Required Qualifications Minimum Bachelors Degree in Hospitality, Business or any other discipline Preferred - Masters degree in Hospitality, Business or any other discipline. Analytics or Mathematics background Good knowledge of MS Excel and Powerpoint Work Experience 3 - 4 years experience in Revenue Management Languages Needed in Position English Key Interfaces- External Clients, Vendors and Partners Key Interfaces- Internal Reservations Area / Unit DOSM/ Sales Managers General Manager / Hotel Ops team Corporate RM and Distribution Team Behavioural Competencies Process Excellence Result Orientation Collaborative Engagement Change Championship Growth Mindset Talent Enrichment Guest Centricity Personal Effectiveness Equal Opportunities Employment at IHCL At IHCL, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other status protected by applicable law. We encourage all qualified individuals to apply and join our team, where every voice is valued and respected.

We are seeking a detail-oriented and analytical Revenue Manager to join our team in Chennai, India. In this role, you will play a crucial part in developing and implementing revenue management strategies to maximize our organizations financial performance. Assist in formulating and executing revenue management strategies and pricing decisions Analyze booking patterns, market trends, and competitive data to forecast demand and adjust pricing accordingly Monitor and optimize room rates, availability, and inventory to maximize revenue Generate and analyze daily, weekly, and monthly revenue reports Track and report on key performance indicators (KPIs), including occupancy, average daily rate (ADR), and revenue per available room (RevPAR) Prepare and present reports and recommendations to the Revenue Manager and other stakeholders Conduct market research to identify trends, opportunities, and threats Monitor competitor pricing, promotions, and market positioning Provide insights and recommendations based on competitive analysis Collaborate with sales and front office teams to ensure optimal pricing and inventory management Utilize revenue management systems (RMS) and property management systems (PMS) to track and manage inventory and pricing Ensure data accuracy and system integrity for effective decision-making Assist in training and mentoring junior staff or new team members in revenue management practices and tools Stay updated with industry trends and best practices through continuous learning and professional development Bachelors degree in Hospitality Management, Business Administration, or related field 5-8 years of experience in revenue management or a related role Strong knowledge of revenue management strategies and pricing optimization techniques Proficiency in revenue management systems (RMS) and property management systems (PMS) Advanced skills in Microsoft Excel and data visualization tools Excellent analytical and problem-solving abilities Strong communication and presentation skills Ability to work collaboratively in a team environment Detail-oriented with a high level of accuracy in data analysis and reporting Goal-oriented mindset with a focus on achieving revenue targets Adaptability to changing market conditions and ability to make quick, data-driven decisions Knowledge of the hospitality industry and current market trends (preferred) Experience with statistical analysis and forecasting methods Ability to work under pressure and meet deadlines in a fast-paced environment

Job Summary : The Reservation Executive is responsible for managing room reservations, processing bookings, and ensuring a smooth reservation process for all guests. This role requires attention to detail, excellent communication skills, and a commitment to providing high-quality service. The Reservation Executive serves as the first point of contact for potential guests, assisting with inquiries, confirming bookings, and updating reservation systems as necessary. Key Responsibilities : Reservation Management : Handle all incoming reservations through various channels, including phone, email, and online booking systems. Confirm reservation details with guests, including dates of stay, room type, and special requests. Maintain an accurate record of all reservations, including cancellations and modifications, in the reservation system. Ensure that reservations are booked in compliance with hotel policies, availability, and revenue management strategies. Guest Communication : Provide information to potential guests regarding room availability, hotel amenities, rates, and policies. Answer inquiries promptly, offering personalized assistance to meet guest needs and expectations. Maintain a friendly and professional manner when communicating with guests, both in writing and over the phone. Reservation System Management : Input and update reservations in the Property Management System (PMS) or Central Reservation System (CRS). Ensure that all guest information is accurately entered, and data integrity is maintained. Generate daily reports to track reservations and guest arrivals. Collaboration : Work closely with the Front Desk and Housekeeping teams to ensure accurate guest arrivals, special requests, and room assignments. Coordinate with the Sales and Marketing team to promote special offers and packages. Handle group bookings and event reservations in collaboration with the Events and Banquet departments. Customer Service : Handle guest complaints or concerns related to reservations promptly and professionally. Ensure that the guests needs are met before, during, and after their stay by coordinating with relevant departments. Revenue Optimization : Monitor room rates, availability, and promotions to maximize revenue per available room (RevPAR). Assist in up-selling and cross-selling room upgrades, packages, and services to increase hotel revenue. Administration & Reporting : Prepare and submit reports regarding reservation trends, occupancy, and cancellations. Maintain guest profiles and historical reservation data for future reference. Perform daily, weekly, and monthly reservation audits to ensure accuracy and compliance with internal processes. Key Skills and Qualifications : Education : High school diploma or equivalent (preferably with a degree in Hospitality or related field). Experience : Previous experience in a hotel reservation or front desk position preferred. Technical Skills : Proficiency in Property Management Systems (PMS), booking engines, and MS Office Suite. Communication Skills : Excellent verbal and written communication skills. Multilingual ability is a plus. Customer Service : Strong customer service orientation with a polite and professional demeanor. Attention to Detail : Ability to accurately enter information and follow up on any inconsistencies or errors. Problem-Solving : Able to resolve conflicts and offer solutions to guest inquiries and issues effectively. Time Management : Ability to handle multiple tasks and priorities in a fast-paced environment.

Must have an extremely keen eye for detail and must be relentless in their pursuit of excellent service and cleanliness standards within the guestrooms, the corridors and the surrounding environment. Continually striving for improvement of JD Power scores, EES Results and the Richey score in conjunction with the entire Housekeeping team. Check with room attendants to ensure they are supplied with the tools to complete their tasks Communicate, prioritize and inspect VIP and FPC rooms to room attendants Maintaining the proper room statuses and communicate discrepant rooms Managing the room attendants for guestroom quality and completion of their assigned credit of rooms; which includes re-training, coaching, and performance managing Encourage, celebrate and reward good performance Handling guest complaints and follows through on actions required To have a complete understanding of the Collective Bargaining Agreement and to follow the guidelines of both the CBA and Employee Handbook Ensure awareness of daily communication measure by reading logs, emails, SOP, etc. Conducting annual performance reviews of housekeeping colleagues To complete and follow through on work orders Share ideas in means to enhance the product and improve the guest experience Check all service areas and exits to ensure they are clean, items are in the proper assigned storage area and free of obstructions Ability to assign room attendants daily tasks sheets and floor keys At end of a AM shift, ensure an efficient pass-on to the Evening Housekeeping Manager Active participation in employee functions, such as Housekeeping Birthday parties Assuming the duties of any other Housekeeping Department Manager when necessary, e.g. attend pre-con meetings, morning operations meeting, forecast meeting, etc. Knowledge of all guestroom Fairmont Standards and Hotel specific standards Assist in robe, linen and other inventories Other duties assigned by the Director of Housekeeping and Assistant Director of Housekeeping Hotel Management/ Hospitality & Tourism degree or equivalent diploma is an asset Housekeeping experience preferably in a supervisory role Knowledge of Property Management System (Fidelio Opera or equivalent), Microsoft Office and Outlook Excellent organizational, communication and interpersonal skills Must be service and team oriented Ability to motivate colleagues Must be able to work all shifts. Hours need to be flexible to accommodate to operational needs

What you will be doing: Reporting to the Manager, Front Office, responsibilities and essential job functions include but are not limited to the following: Demonstrating Reception, Concierge, and Operator standards of Service & Operational Procedures in all interactions and comply with all brand, hotel and departmental policies and procedures Must comply with most current Accor and Sofitel standards Have a complete working knowledge of all applicable systems, machines, and devices Be a driving force for the brand loyalty program. Enroll new ALL loyalty members and update guest ALL profiles. Upon check-in any guest without an ALL membership must be asked if they are a member, celebrating loyalty and if not member, subsequently offered enrollment Adhere to and promote the Company s Health & Safety policies to ensure a safe work environment and be knowledgeable about all safety & emergency procedures Be able to handle promptly and effectively any queries arising from guests including in-room dining order taking. Following up with guests as needed within 20 minutes. Make and/or modify any hotel, restaurant, tour, and transportation reservations. Enter into respective computer software Maintain, monitor, and ensure all requests are logged and responded to in the computer system, Opera and common inboxes among other systems Maintain knowledge of hotel amenities and services, hotel features, hours of operation, and hotel layout including room types, rates and descriptions Maintain knowledge with the hotels rooming procedure and assist as needed, ensuring all guests are escorted to their room/suite and full hotel tour is conducted Provide information about hotel services/Promote internal outlets (Restaurants, etc.), provide accurate knowledge of local area and attractions Use vendors specified by Sofitel Washington D.C. Lafayette Square (car service, florist, water taxi, city tour, etc.). Maintain reservation files, for reservation changes, cancellations, billing, upgrading, etc. for all guests Responsible for charging no-show fees and late cancellation fees and re-imbursement of no-show fees Request internet booking codes for negotiated accounts promo codes from Distribution Services at GRC and communicate these to the clients Prepare arrival and amenity reports. Research database for upcoming arrivals, check preferences, comments and stays for each repeat guest Check and audit daily arrivals (possible duplicate reservations) - daily arrivals report to make sure billing is set up accurately, to set up routing and to input special request codes Organize package elements based on arrivals Reservations entered on report - ensuring billing is set up accurately, checking for duplicates, copy rate code descriptions Ensure proper billing instructions are setup, transfers, direct billing and third party payments are arranged accordingly, and process advance deposits Maintain knowledge of current hotel selling strategies, room promotions and packages Upsell reservations at all points of the reservations and check in process. Ensure all arriving guests provide a valid method of payment; all in-house guests are to have an authorized method of payment on file Communicate VIP arrivals to designated ambassadors for escort and delivery of amenities Assign rooms in the property management system and follow through on designated requirements Monitor online check-in and pre-checked-in requests. Coordinate room readiness with Housekeeping, pre-register guests and prepare room keys for guests arrival. Process check-in of all hotel and group guests according to established procedures and standards Communicate services and amenities included in packages to guests on packages Complete check-out for all hotel and group guests according to established procedures and standards. Encourage folios to be sent electronically Assist with bell and / or door coverage, luggage storage and retrieval when needed. Other duties as required. Your experience and skills include: Previous front office and/or reservations experience is an asset Detail-oriented and numerical aptitude Knowledge of Property Manager systems (Opera) an asset Must be able to work flexible schedules including weekends and holidays The ability to work with little or no supervision is required. Positive and team-oriented Passion for guest service Excellent interpersonal skills Excellent written and verbal communication skills Highly organized, results-oriented, work well under pressure

We are seeking a detail-oriented and analytical Assistant Manager - Revenue to join our team in Chennai, India. In this role, you will play a crucial part in developing and implementing revenue management strategies to maximize our organizations financial performance. Assist in formulating and executing revenue management strategies and pricing decisions Analyze booking patterns, market trends, and competitive data to forecast demand and adjust pricing accordingly Monitor and optimize room rates, availability, and inventory to maximize revenue Generate and analyze daily, weekly, and monthly revenue reports Track and report on key performance indicators (KPIs), including occupancy, average daily rate (ADR), and revenue per available room (RevPAR) Prepare and present reports and recommendations to the Revenue Manager and other stakeholders Conduct market research to identify trends, opportunities, and threats Monitor competitor pricing, promotions, and market positioning Provide insights and recommendations based on competitive analysis Collaborate with sales and front office teams to ensure optimal pricing and inventory management Utilize revenue management systems (RMS) and property management systems (PMS) to track and manage inventory and pricing Ensure data accuracy and system integrity for effective decision-making Assist in training and mentoring junior staff or new team members in revenue management practices and tools Stay updated with industry trends and best practices through continuous learning and professional development

We are seeking an exceptional Butler Manager to join our prestigious hotel in Udaipur, India. As the Butler Manager, you will lead a team of highly skilled butlers, ensuring the delivery of world-class service to our discerning guests. This role requires a consummate professional with a keen eye for detail and a passion for exceeding customer expectations. Oversee and manage the butler team, ensuring the highest standards of service are consistently met Develop and implement training programs to enhance the skills and knowledge of the butler staff Coordinate with other departments to ensure seamless guest experiences Personally attend to VIP guests and handle special requests Manage butler schedules and assignments to optimize service delivery Conduct regular performance evaluations and provide constructive feedback to team members Ensure compliance with all safety and emergency procedures Maintain accurate records of guest preferences and special requirements Implement innovative service initiatives to enhance guest satisfaction Monitor and manage inventory of butler supplies and equipment Act as a liaison between guests and other hotel departments to resolve any issues promptly Uphold the hotels standards of etiquette, grooming, and professional conduct Create "magic" moments for guests by anticipating their needs and delivering proactive, personalized service Bachelors degree in Hospitality Management or related field; degree from a School for Tourism & Hotel Management preferred Minimum of 5 years of experience in luxury hospitality, with at least 2 years in a managerial role Proven track record of managing and mentoring a team of butlers Exceptional interpersonal and communication skills, with the ability to interact effectively with guests, staff, and management Fluency in English; knowledge of additional languages is a significant asset Extensive knowledge of high-end hospitality etiquette and protocols Strong leadership skills with the ability to motivate and inspire team members Excellent problem-solving abilities and decision-making skills Proficiency in Microsoft Office suite and property management systems Ability to work efficiently in a fast-paced, dynamic environment Flexibility to work varied hours, including nights, weekends, and holidays Physical stamina to stand for extended periods and move around the property Impeccable grooming and professional presentation Familiarity with local culture and customs of Udaipur and surrounding regions Knowledge of first aid and emergency procedures Ability to maintain confidentiality and handle sensitive information with discretion

General Duties 1. Communicate and assist guest starting from reservation, check in, during stay until departure from the resort. All communication must be done in a well manner and in professional level. 2. Ensure highest level of guest satisfaction at all times by delivering the best service experience at every stage of the guest stay. 3. Work in conjunction with Housekeeping and Engineering team to ensure that villas are in immaculate condition at all times and especially in preparation for guest arrival. 4. Daily communication with Housekeeping and Food and Beverage team in relation to the needs of current and arriving guests to the resort. 5. Oversee the cleaning and maintenance of villas by Housekeeping and Engineering staff to ensure guests are not disturbed unnecessarily. 6. To promote in house facilities to guest during stay before giving recommendation for outside of the resort. 7. Handle all flights confirmations, dinner reservations, tour arrangements and any other guest itinerary during stay. 8. Assist other department whenever there is anything related to guest in the resort to ensure guest needs are handled in a timely and professional manner. 9. Work closely with Food and Beverage team at each dining experience to ensure guest receives a consistent level of service including to cater for guest preferences accordingly. 10. Keep all information updated by being aware of everything that is happening in the resort in all sections. 11. Assist with training of other departments whenever it is necessary. 12. To perform any other duty as directed by management. General Responsibilities 1. Maintain high score on guest satisfaction at all time. 2. Responsible for the elaboration and implementation of standards related to SOP and LQA. 3. Schedule and regularly conducts routine inspections of areas under his control. 4. Checks all Front Office equipment including buggy and hotel vehicle, making sure they are in clean and in good working conditions, follow up on equipment that need repair, additional spare parts, replacement or disposal. 5. Co-operates with the Purchasing department in locating sources for needed items, substitutes locally available for imported ones and ensure best quality and value for money. 6. Controls costs by minimizing/decreasing chances of property damage, maintaining adequate inventory of items including stationeries and collaterals. Knowledge and Experience Minimum Diploma in Hospitality Minimum of 1 year relevant experience in Front Office Butler knowledge is a must Knowledge of local regulations related to Hotel Operation is a must Competencies In-depth knowledge of hotel property management system, system monitoring of guest request and other related system in the resort operation Good communication skills, capable of functioning well under stress and during emergencies, strong interpersonal and negotiation skills

Under the direction of the Team Leader or Manager, performs product implementation and conversion services for assigned clients, including analyzing operational needs and determining initial system configuration. Assists with data mapping and conversion, and user training. Utilizes internal sources to research, analyze, and work towards resolution of software functionality and reporting problems; stays on top of cases and tasks; identifies and verbalizes roadblocks. Assists with continued software integration, maintenance, and updates in collaboration with clients. Completes assigned learning plan for the product supported. Communicates product features and best practices relevant to clients in the application of products. With input from the Team Leader or Manager, responds to typical product questions, identifies when client issues require escalation and determines the appropriate support resources for problem resolution. Collaborate with internal teams to meet client needs and maintain high-level customer service standards. Identifies ancillary products and services that align with client business and operational needs and goals. Seeks opportunities to learn more about the products and industries serves. Performs other duties as assigned. Experience professionally serving customers in a technical support, sales, or retail service role Understanding of the property management or relevant supported industry and industry best practices Working knowledge of accounting practices Basic competence in one or more of the following areas: Microsoft operating and network system operation, relational databases, and SQL/Oracle language

Key Relationship Assistant manager Housekeeping is solely responsible for cleanliness of the entire hospital, aesthetics, assets in all areas and aesthetics of the hospital. Manages the department by maintaining a high level of service and cleaning standards in all areas of the hospital. Supervises daily operations and ensures that the highest levels of cleanliness and services are maintained in the property. Enforces Company Standards, Policies, Procedures and Department Rules. Maintains good vendor management. Manages and supervises landscape and flower arrangements. Main Objective of the Role Processes, Cleanliness, Aesthetics, Landscape and daily maintenance of the hospital Key Responsibilities Conducts the morning briefing and prepares daily work assignments. Follows up on all pending issues from the previous shift. Attends all hospital meetings which are relevant to his/her position.. Ensures Housekeeping employees are properly groomed. Manages the contract employees , organises their shifts and leave to ensure smooth function of the departments’. Schedules for vacation plan is also sanction by the Housekeeping manager. He entire department and provides the Executive Housekeeper with a vacation plan. Ensures all reports are maintained Monitors the “Super Room Cleaning” and “Defect Free Room” Procedures. Ensures that each guest room is inspected in a given period of time, including VIP rooms. Inspects all renovation projects and ensures rooms are defect free JOB DESCRIIPTIION before take over from projects releasing. Communicates daily with Hospital Head on all the activities incurred during the operation. Ensures a good working relation with and amongst all employees, discusses all issues and feedback with them.. Maintains records for all special cleaning tasks. Co-ordinates all repairs and refurbishments. Ensure that all supervisors and Associates maintain the equipment correctly. Ensures that all guest complaints and requests are promptly and efficiently dealt with by way of communication and delegation. Ensures adherence to hygiene standards by her department. She gives the inputs to the Executive Housekeeper in order to prepare the agenda for the departmental monthly meetings. Controls cost with maximum optimization Maintains monthly inventories like linen, crockery, cutlery, equipment and assets. Ensures that all employees are familiar with the policies and procedures relating to fire emergencies, evacuation, safety and first aid. Maintains a good communication and cooperation with all other departments. Conducts training and maintains record of the same.• Ensure all training records are up to date at all times and monitors all training. Ensures safety and security is adhered to in all areas. Of work place. Checks all administration offices. Has a strict follow up with the engineering department on all defects.

Oversee the day-to-day facility operations including hard and soft services. Project management of smaller scale facility projects. Submit, review, and manage facility expense & capital budgets, partnering closely with Finance Team. Required Candidate profile 1. Proactively identify and recommend initiatives that focus on service quality. 2. Develop & implement standardized/best practice facility management processes to create long term efficiencies

As a Property Manager, your primary responsibility will be to manage the day-to-day operations of assigned properties, ensuring they are well-maintained and tenant-friendly. This includes conducting regular property inspections, coordinating maintenance and repairs, and overseeing the leasing process. You will be in charge of marketing available properties, conducting showings, processing applications, and negotiating lease agreements while ensuring compliance with terms. In addition, you will serve as the main point of contact for tenants, promptly addressing their concerns and resolving any issues that may arise. Building positive relationships with tenants is crucial to enhancing satisfaction and retention rates. Financial management tasks will involve assisting in budget preparation, monitoring expenses, and ensuring that financial objectives are met. Compliance with local, state, and federal regulations regarding property management is essential. You will be responsible for preparing and submitting regular reports on property performance and tenant feedback. Collaboration with property owners, vendors, contractors, and marketing teams is crucial to ensure quality service delivery and effective promotion of available properties. This position is part-time and contractual/temporary, with a contract length of 12 months. The expected hours are no more than 8 per week, with benefits including Provident Fund and performance bonuses. The work schedule is during the day shift, and the required experience includes a total of 10 years of work in property management. The work location is in person, emphasizing the importance of on-site presence for this role.,

As a Lift Engineer at Assistant Manager level, you will be responsible for coordinating with service providers to ensure timely delivery of various assigned tasks such as repair & maintenance, improvement works, etc. It will be your duty to conduct TBT sessions for all team members, emphasizing safety concerns based on job allocation and attending safety committee meetings. Your role will also involve utilizing intermediate skills in Microsoft Office Suite, Outlook, and intranet/internet, along with the ability to use work order systems. You will need to have a working knowledge of asset management, property management, leasing, disposition, and construction, ensuring 100% legal compliance and promptly investigating all incidents to prevent recurrence. Generating data/reports on equipment, spares, and consumables required for electromechanical services will be part of your responsibilities. Additionally, you will coordinate with stores to manage indents and follow up on spares & consumables requirements to ensure smooth operation. Complaint handling, ensuring customer satisfaction, and adherence to standard operating procedures, standards, and engineering guidelines are crucial aspects of your role. Conducting SO and SIOD rounds, ensuring industrial safety, updating the building in charge on daily operations, and promptly attending to any oil spill or leakage inside the lift pit are essential tasks. You will also be responsible for ensuring efficient operation with no environmental pollution, usage of PPE by all employees, and conducting safety observations as per schedule. In case of emergencies like lift malfunctions, fire alarms, earthquakes, or flooding, you will be required to handle rescue operations efficiently. Your attentiveness towards identifying and preventing unsafe acts, following engineering guidelines, and reporting to management as necessary will contribute to a safe working environment. Any other tasks or responsibilities assigned by management from time to time should also be carried out effectively. Furthermore, you will verify daily elevator log reports, follow up with service providers to ensure 100% adherence to PPM activities as per schedule. The ideal candidate for this position would hold a Diploma/B.E/B.Tech degree in Electrical or Mechanical engineering with 5 to 10 years of experience in an elevator background. Strong technical skills and communication abilities in English and regional languages are essential for success in this role.,

As a Partnerships And Alliances Manager at NoBrokerHood in Bangalore, you will play a crucial role in creating and managing strategic alliances to drive growth and revenue for the organization. Your responsibilities will include business planning, effective communication, and developing partnerships that align with the company's objectives. To excel in this role, you should possess strong Strategic Alliances and Business Planning skills. Your ability to effectively communicate and collaborate with external partners will be essential. Experience in developing and managing strategic partnerships, as well as the capability to negotiate partnerships, will be key to your success in this position. You should also demonstrate strong analytical and problem-solving skills to identify opportunities and address challenges in the partnerships. Previous experience in the real estate or property management industry will be advantageous. A Bachelor's or Master's degree in Business, Marketing, or a related field is preferred for this role. Join us at NoBrokerHood, a technologically advanced platform for gated societies, and be part of a dynamic team that is dedicated to providing innovative solutions for communities across the country. With over 50 lac families already benefiting from our services, we offer a unique opportunity to make a meaningful impact in the industry. If you are a proactive and strategic thinker with a passion for building partnerships and driving business growth, we invite you to apply for this exciting opportunity. Take the next step in your career and be part of a team that is shaping the future of community management.,

As a Booking, Sales & Guest Support specialist, you will play a crucial role in ensuring exceptional guest experiences for our client's short-term and long-term property management operations. Your main responsibilities will involve managing guest communications, coordinating bookings, and supporting day-to-day operations for a 15-room motel and 150 studio units. This dynamic position demands strong customer service skills, excellent communication abilities, and the capacity to handle multiple priorities efficiently. If you are passionate about delivering outstanding guest experiences and thrive in a fast-paced environment, we are excited to meet you! You will be responsible for being the first point of contact for all incoming calls, emails, and messages related to bookings and property information, ensuring timely and accurate responses. Additionally, you will coordinate guest communication, provide a seamless check-in process, and act as a liaison between various stakeholders to ensure smooth communication and coordination of maintenance tasks and guest needs. Moreover, you will be tasked with managing guest reviews and feedback on platforms like Booking.com, creating protocols for cleaning schedules and maintenance tasks, and overseeing pricing and availability management during peak and off-peak periods to maximize bookings. In addition to the primary responsibilities, you will be expected to make necessary process suggestions and improvements, contribute to team efforts, and perform other related tasks as assigned by the client. To excel in this role, you should possess clear and effective communication skills, a minimum of 5 years of experience in guest relations or property management, familiarity with STR & booking platforms, empathy, adaptability, problem-solving skills, tech-savviness, attention to detail, and social media marketing experience is a plus. This position offers a range of benefits including health insurance, KPI incentives, a bonus program, fortnightly virtual happy hours, and annual group offsite activities. The work schedule is from 6 am to 3 pm (PH time), Tuesdays to Saturdays, equivalent to 9 am to 6 pm AEDT (Australian Eastern Daylight Time), totaling 40 hours per week. The start date is to be announced.,

You will be joining a prominent company that specializes in the design and construction of corporate interior fit-out projects across India. With a clientele of multinational corporations and decades of industry experience, this company is seeking an experienced professional to take on the role of managing leasing activities. Your responsibilities will include driving and executing leasing transactions, renewals, and maintaining positive relationships with clients. Additionally, you will be tasked with formulating and implementing strategies to maximize rental and occupancy of the assigned commercial property portfolios. Your key responsibilities will involve designing business development strategies, securing new tenancies, identifying market segments and prospects, managing lease renewals, and leveraging your professional network with property agents. You will also manage tenancy-related issues, compile occupancy and rental reports, and perform lease management functions such as budgeting. An important aspect of your role will be to enhance tenant experience by providing exceptional customer service to ensure prompt resolution of their queries. Market research will be a crucial part of your responsibilities, where you will analyze competitors, market-specific leasing indicators, vacancy rates, demand, and benchmark market rentals. You will also be responsible for preparing property-specific annual rental budgets, rental forecasts, and monthly management reporting. Your focus will be on enhancing the efficiency of lease management processes. To qualify for this role, you should hold a degree in Real Estate, Property Management, Building Management, or Business (Marketing) along with three or more years of managerial experience. A sound understanding of the real estate industry and an extensive network of contacts will be essential. Strong command over English, excellent presentation skills, negotiation abilities, and effective interpersonal skills are also required for this position.,

The Property Executive position entails overseeing the day-to-day operations and maintenance of PG accommodations and hospitality properties. You will play a crucial role in ensuring smooth operations, maintaining property standards, handling tenant relations, and collaborating with vendors to provide residents with a high-quality living experience. Your responsibilities will include overseeing the operations of assigned PG properties, conducting regular property inspections for cleanliness and safety, managing tenant onboarding and addressing resident queries promptly. You will also coordinate with housekeeping, security, and maintenance teams to uphold service standards, monitor occupancy levels, manage vendor relationships, and ensure compliance with regulations and safety protocols. Additionally, you will be expected to track property expenses, inventory, and maintenance schedules, report incidents or discrepancies to the Property Manager, assist in budgeting and forecasting operational costs, and contribute to achieving maximum occupancy through marketing initiatives. To qualify for this role, you should have a Bachelor's degree in Hospitality Management, Real Estate, Business Administration, or a related field, along with at least 3 years of experience in property management, hospitality, or PG operations. Strong interpersonal and communication skills, good organizational and problem-solving abilities, willingness to travel to various property locations if necessary, and the ability to handle customer grievances professionally are essential for success in this position.,

You are an experienced Leasing Manager who will be responsible for overseeing the leasing of commercial spaces at Kapil Towers - Nanakramguda. Your main goal will be to maintain high occupancy rates and strong tenant relationships by generating leads, negotiating lease agreements, and collaborating with property management teams to ensure tenant satisfaction. Your key responsibilities will include developing and executing leasing strategies to maximize occupancy, identifying potential tenants, negotiating lease terms, conducting market analysis, and implementing marketing campaigns to attract tenants. You will also be in charge of building relationships with brokers, corporate clients, and industry partners. As the primary contact for tenants, you will handle leasing inquiries and concerns, coordinate with property management for tenant move-ins and issue resolutions, and ensure compliance with lease agreements, property regulations, and legal requirements. Additionally, you will maintain accurate records of leases, vacancies, and financial performance, prepare leasing reports and presentations for management, and work towards timely lease renewals and minimizing vacancy periods. To qualify for this role, you should have a Bachelor's degree in Business, Real Estate, or a related field, along with 3-5 years of experience in commercial leasing, real estate, or property management. Strong negotiation, sales, and relationship-building skills are essential, as well as knowledge of leasing laws, market trends, and financial analysis. Excellent communication and presentation skills, proficiency in CRM software, MS Office, and leasing management tools, and the ability to work independently and meet leasing targets are also required. Preferred qualifications include experience in leasing office spaces, retail spaces, or mixed-use properties, knowledge of RERA regulations and local real estate laws, and a strong network within the commercial real estate industry. In return, you will receive a competitive salary with performance-based incentives, health insurance, paid time off, and professional development opportunities. This role offers career growth in a dynamic real estate environment where you can further enhance your skills and expertise.,