Associate General Manager - B2C Sales

About NoBroker

NoBroker is India's leading prop-tech platform transforming the way people buy, sell, rent, and manage propertieswithout paying brokerage. With innovative technology and a customer-first approach, NoBroker delivers end-to-end real estate solutions including property discovery, home services, financial products, and rental management.

Role Overview

Assistant General Manager (AGM)

Key Responsibilities

1. Business & Revenue Growth

• Own and drive revenue targets for the assigned region or vertical.
• Develop and execute strategies to increase property listings, closures, and service adoption.
• Identify new business opportunities and partnerships to expand market presence.
• Monitor sales funnel, conversion rates, and productivity metrics.

2. Team Leadership & Performance Management

• Lead, mentor, and manage a large team of Sales Managers, City Leads, Relationship Managers, and Field Executives.
• Set targets, track performance, conduct reviews, and ensure high output and discipline.
• Build motivation, accountability, and a customer-centric culture.

3. Real Estate Operations Management

• Ensure efficient property onboarding, site visits, customer coordination, and closure support.
• Maintain high-quality standards for verified property listings and customer interactions.
• Intervene and resolve escalated customer or partner issues.
• Optimize operational processes to improve TAT and service quality.

4. Market & Competitor Intelligence

• Track local market trends, pricing, supply-demand patterns, and competitor activities.
• Provide insights to leadership for decision-making and strategy formulation.

5. Stakeholder Management

• Collaborate with central teams including Product, Marketing, Finance, HR, and Operations.
• Manage external stakeholders such as landlords, builders, channel partners, and service vendors.

6. Compliance & Process Adherence

• Ensure adherence to company policies, sales ethics, and legal guidelines.
• Implement audit processes to maintain accuracy in field operations.

Required Qualifications

Education

• Bachelor's degree required; MBA preferred (Marketing/Sales).

Experience

• 814 years

  of experience in real estate sales, brokerage, property management, or PropTech.
• Proven experience in managing large sales/operations teams and achieving revenue targets.
• Strong exposure to residential real estate markets.

Skills & Competencies

• Strong leadership and people management skills.
• Excellent communication, negotiation, and presentation abilities.
• Data-driven approach with strong analytical skills.
• High ownership, problem-solving attitude, and ability to work in a fast-paced environment.
• Familiarity with CRM tools, dashboards, and reporting systems.

Key Performance Metrics (KPIs)

• Regional revenue achievement.
• Property listings and closure conversions.
• Monthly active users / customer satisfaction (NPS).
• Team productivity and retention.
• Operational TAT, quality checks, and complaint resolution metrics.

Why Join NoBroker

• Work with India's largest PropTech disruptor.
• Fast-paced growth environment with learning opportunities.
• High-ownership role with significant influence on regional business outcomes.
• Opportunity to drive innovation in the real estate tech ecosystem.