Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide. Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, Israel, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn't just desirable; it's industry essential. At Entrata, we passionately refine living experiences, uphold collective excellence, embrace boldness and resilience, and prioritize different perspectives, endeavoring to craft a better world to live in. We are seeking a dynamic and experienced Manager for our Business Support team with a blend of technical knowledge and business acumen. The ideal candidate will oversee the operations of our business support functions, ensuring efficiency and effectiveness in service delivery. This role requires a proactive leader who can navigate technical challenges, support business processes, and foster collaboration across various departments. Responsibilities Will Include Team Leadership and Management: Lead, mentor, and manage a team of Customer Service Representatives. Develop and implement training programs to enhance team capabilities. Foster a collaborative and innovative team environment. To make sure work distribution is fair and equal within the team Design and implement KPIs for the team. Identify KRI and work on improving them. Operational Oversight: Ensure smooth and efficient day-to-day operations and functions of customer service representatives. Monitor key performance indicators (KPIs) and service level agreements (SLAs) to ensure targets are met. Develop and implement process improvements to enhance operational efficiency. Ensure high-priority tickets are attended to on priority and provide immediate support. Constantly work on capacity improvement and request for staff to make sure we have smooth operations. Technical Support: Provide semi-technical support and guidance to the Customer Service Representatives team and R&D team regarding JIRA tickets. Collaborate with product, R&D, and operations teams to resolve complex issues and tickets. Ensure the team is equipped with the necessary technical tools and resources. Stakeholder Collaboration: Work closely with cross-functional teams to understand business needs and provide support. Act as a liaison between business support and other departments to ensure alignment and effective communication. Engage with senior management to provide updates on operational performance and strategic initiatives. Project Management: Lead and manage business support projects from inception to completion. Ensure projects are delivered on time, within scope, and budget. Identify and mitigate project risks and issues. Reporting and Analysis: Generate and analyze reports to provide insights into Customer Service representatives' operations. Utilize data to drive decision-making and strategic planning. Present findings and recommendations to senior management. Minimum Qualifications Bachelor’s degree in Business Administration, Information Technology, or a related field. 5+ years of experience in Technical business support, operations management, or a similar role. Proven leadership and team management experience. Strong technical acumen with the ability to understand and navigate technical issues. Excellent communication and interpersonal skills. Strong problem-solving and analytical skills. Experience with project management methodologies and tools. Ability to work in a fast-paced, dynamic environment. Preferred Qualifications Master’s degree in Business Administration or a related field. Experience with CRM systems, ERP systems, and other business support technologies. Certification in project management (PMP, PRINCE2, etc.). Knowledge of process improvement methodologies (Lean, Six Sigma, etc) Members of the Entrata team aren’t just intelligent and ambitious, they’re the living embodiment of another core Value: “Excellent Alone, Better Together.” Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law. It’s a great place to work! Will you join us? Show more Show less

Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide. Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, Israel, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn't just desirable; it's industry essential. At Entrata, we passionately refine living experiences, uphold collective excellence, embrace boldness and resilience, and prioritize different perspectives, endeavoring to craft a better world to live in. We are seeking a detail-oriented and self-disciplined Interaction Specialists to join our team. In this role, you will handle email and chat communication with tenants. You will play a critical role in delivering a high standard of customer care while maintaining accurate records and ensuring timely responses. If you are passionate about delivering excellent customer service and thrive in a detail-oriented, independent work environment, we encourage you to apply and join our dynamic team. Responsibilities Will Include Write well-designed, testable, efficient code Respond promptly and professionally to tenant inquiries via email and chat. Handle a variety of tenant concerns, including payment inquiries, maintenance requests, and general information. Follow established guidelines and protocols to resolve tenant issues effectively. Collaborate with internal teams as needed to address complex issues. Ensure a high level of customer satisfaction through clear, empathetic, and thorough communication. Manage time effectively while handling multiple inquiries during shifts. Minimum Qualifications Experience: Minimum of 1-2 years in customer support, customer care, or a similar role, preferably in the real estate or rental market. Language Skills: Strong English reading and writing skills with excellent grammar and clarity. Attention to Detail: Ability to accurately document and follow up on all tenant communications. Independence & Discipline: Self-motivated and capable of working independently with minimal supervision. Flexibility: Willingness to work in shifts, including evenings, weekends, and holidays as needed. Technology Skills: Proficiency in using customer support platforms, email systems, and chat tools. Preferred Qualifications If you are passionate about delivering excellent customer service and thrive in a detail-oriented, independent work environment, we encourage you to apply and join our dynamic team. Members of the Entrata team aren’t just intelligent and ambitious, they’re the living embodiment of another core Value: “Excellent Alone, Better Together.” Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law. It’s a great place to work! Will you join us? Show more Show less

Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide. Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, Israel, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn't just desirable; it's industry essential. At Entrata, we passionately refine living experiences, uphold collective excellence, embrace boldness and resilience, and prioritize different perspectives, endeavoring to craft a better world to live in. Responsibilities Will Include Write, review and implement efficient, readable, testable, reliable code for a highly scalable cloud environment.. Work closely with the Architects guild on identifying technical patterns and contribute on a strategy to enhance overall efficiency. Be active participants in conversations between several teams, advice and drive improvements to practices, processes, goals and strategies. Should be owning quality and customer value of features in its own product and helps in improving the quality of work done. Identify and put inputs in to solve the worst bottlenecks that affect overall productivity and efficiency across teams. Be a part in refining user stories, adhere to architectural and coding standards, take on a gradually growing number of story points per sprint, and predictably complete them at a high quality despite barriers. Utilizing engineering best practices & view solutions with the end user in mind. Minimum Qualifications Min 2+ Years of experience in selenium Should have a thorough knowledge of test methodologies, test planning, test management using standard tools. Understanding of Object-Oriented Design and the Page Object Model of automation Understanding the flow of code and how it progresses through the SDLC The ability to recognize potential risks and errors in an application. Expertise in test automation tools (Selenium, Java / Python) Knowledge in Maven, Docker, Git and Github, API testing and microservices. Familiar with Continuous Integration and how automated testing is incorporated Ability to debug code and resolve code, provide best-suited advice in avoiding errors in code. Hands-on exposure to automation coding and frameworks, cloud platforms (AWS, GCP or Azure) Strong problem-solving and debugging skills with excellent communication and collaboration skills. Should have worked in an agile environment and scrum methodology. Familiarity with containerization and orchestration tools. Preferred Qualifications Bachelor's degree in computer science, engineering, or related field. 3 to 5 years of experience in automation development is preferred. Experience of working with deployment teams, coordinating on product design, and offering inputs on the testability of functional elements and product designs. Exposure to SQL, PostgreSQL Experience of working closely with development and business teams. Members of the Entrata team aren’t just intelligent and ambitious, they’re the living embodiment of another core Value: “Excellent Alone, Better Together.” Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law. It’s a great place to work! Will you join us? Show more Show less

Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide. Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, Israel, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn't just desirable; it's industry essential. At Entrata, we passionately refine living experiences, uphold collective excellence, embrace boldness and resilience, and prioritize different perspectives, endeavoring to craft a better world to live in. If you’re one of the best and brightest, a highly-motivated innovator, a fast worker, and a fierce competitor, you might be just the person we’re looking for! Entrata’s Research and Development department is seeking a Software Engineer. You will spend a lot of time working with senior architects and directors, designing database schema, and laying out the basic code architecture so an offshore team can run with it. You will also be tasked with projects that you will own and see through to completion. Responsibilities will include: Write well-designed, testable, efficient code Solve technical problems by working closely with Development Managers, UX, Product Managers, and offshore teams Designs high-performance database schema and code architecture for their products Empower offshore teams to rapidly deliver stable, high-performing, and reliable code. This requires frequent interaction with them by teleconference. Reviews and corrects code for quality and design through constant evaluation of product code and getting involved in complicated or sensitive code. Maintain database queries and write scalable SQL. Contribute in all phases of the development life-cycle (back-end and front-end) Participate in and advocate for Agile and Scrum activities. Prepare and produce releases of software components. Handle high traffic website operations, be proactive with maintenance, and exhibit problem-solving skills to ensure optimal working and performance of the websites. Build interfaces and change existing functionalities and logic of existing code for improvement. Understand standard systems development life-cycle processes and apply agile methodology effectively on client & internal engagements. Apply knowledge of industry trends and developments to improve service to the client and internal project. Minimum Qualifications: 3-5 years of development experience (PHP is preferred)Experience working with web-based applications and processes SQL and other database knowledge Strong written and verbal communication Ambitious, dedicated, and a little eccentric Team oriented, willing to standardize code and architecture Preferred Qualifications: Bachelor's Degree in Computer Science or related field preferred Experience with microservices Experience working with offshore teams Naukri Job URL https://www.naukri.com/job-listings-201222007185 Members of the Entrata team aren’t just intelligent and ambitious, they’re the living embodiment of another core Value: “Excellent Alone, Better Together.” Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law. It’s a great place to work! Will you join us? Show more Show less

Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide. Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, Israel, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn't just desirable; it's industry essential. At Entrata, we passionately refine living experiences, uphold collective excellence, embrace boldness and resilience, and prioritize different perspectives, endeavoring to craft a better world to live in. Entrata seeks a high-performing Order Operations Analyst to join our Contracts Team. In this role, you will assume a wide range of responsibilities requiring critical thinking, innovation, and integrity. The Order Operations Analyst is responsible for supporting the sales process by processing various complex commercial agreements with Entrata’s customers, assisting with contract terminations, and assisting with drafting agreements when necessary. We seek someone with impeccable attention to detail, high energy, and a positive attitude. Because Entrata is one of the fastest-growing SaaS companies in the multifamily housing market, we need someone capable of adapting to new processes seamlessly. Responsibilities Will Include Primarily responsible for creating opportunities in ClientAdmin accurately and efficiently, including order entry, verification, and document filing. Own and maintain the integrity of contract processing practices and procedures. Own entry of renewal fees in ClientAdmin, as directed. Ability to operate independently in an ambiguous environment Work with other order operations team members, contract managers and contract team management on unique contracting situations. Manage the lifecycle of contracts through DocusignCLM, CPQ and Salesforce Uses best practices and knowledge of contractual issues to improve processes. Recommends solutions in their area to align with company goals and objectives. Other projects as assigned Minimum Qualifications College Degree (or equivalent) 1-3 years of experience with Salesforce, CPQ or other quoting systems preferred 1-3 Years of direct contract administration experience in a tech company or high-volume environment Ability to mentor the skills of junior colleagues within the India team, facilitating clear communication with US leadership 1 Year of direct experience with ClientAdmin Excellent attention to detail Ability to work independently and as part of a team. Fast problem-solving skills Work efficiently in multiple software applications, including Salesforce, DocuSign and Microsoft. Superb writing and grammar skills; ability to use contractually appropriate language Be able to diffuse sensitive customer situations diplomatically Understand database management and master new database tools easily Preferred Qualifications Experience with Software as a Service (SaaS) product offerings Experience with CRM Management Software Experience with DocusignCLM and e-signature software Members of the Entrata team aren’t just intelligent and ambitious, they’re the living embodiment of another core Value: “Excellent Alone, Better Together.” Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law. It’s a great place to work! Will you join us? Show more Show less

Role & responsibilities To be a part of a highly motivated, young, and energetic product development Team. You will be handling high traffic web site operations, pro-active maintenance and problem-solving skills to ensure optimal working and performance of the websites. Assisting with mentoring junior team members, code reviews. To ensure code is clean, effective, simple, and follows coding standards. To advise, recommend, and justify critical architecture decisions to management. Mastery over database and code architecture best practices. Teaches all other engineers best architectural and coding practices, as per company coding standards. Solve technical problems by working closely with Engineering Managers, UX, Product Managers, and offshore teams Strong written and verbal communication skills Manage the delicate balance between implementation complexity, time to market and scalability. Team oriented, willingness to standardize code and architecture. Preferred candidate profile B.Tech/BE/BS/MS/MCA in Computer Science. 4 -10 years of development experience in PHP, Javascript , .Net, Java or any other similar programming languages. You have strong debugging, problem-solving, and analytical skills. Strong sense of writing quality code. Hands-on technical designing, coding, and implementing product features. Strong experience in OOPS, Design Patterns, Design Principles ( SOLID ), System Design . Experience in designing and building web environments on AWS, which includes working with services like EC2, ELB, RDS, SQS, Lambda, Docker , CI/CD, K8s, and S3 or any other similar services of other cloud providers. Experience building and maintaining cloud-native applications. Database experience of the following: PostgreSQL, MySQL , or MS SQL Server (Preferably PostgreSQL). Good understanding of front-end technologies ( React , NodeJs, JavaScript ). Passion for developing highly scalable systems. You are quick, resourceful, flexible, and an excellent collaborator. Experience participating in agile and fast-paced software development methodologies. Experience in collaborating in a cross-functional agile team to solve challenging technical problems with innovative solutions. Train members on code development, optimization, and debugging techniques. Can do best code reviews in a team. Can do the best comprehension of business requirements and optimal utilization of available skills, tools, and resources. Ability to work independently in all phases of software development. Candidates who are immediate joiners/ currently serving Notice period or maximum 1 month as Notice period

Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide. Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, Israel, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn't just desirable; it's industry essential. At Entrata, we passionately refine living experiences, uphold collective excellence, embrace boldness and resilience, and prioritize different perspectives, endeavoring to craft a better world to live in. Entrata is seeking a highly motivated and experienced Senior SDET (Mobile) to join our Test Engineering team in Lehi, Utah. As a Senior SDET, you will play a critical role in ensuring the quality of our mobile applications by developing and maintaining robust automated testing frameworks. You will collaborate closely with developers, product managers, and other stakeholders throughout the software development lifecycle. This role requires a strong understanding of mobile test automation best practices, a passion for quality, and excellent communication skills. If you are a driven individual who thrives in a fast-paced environment and enjoys contributing to a high-performing team, we encourage you to apply! Responsibilities Will Include Design, develop, and maintain automated test frameworks for iOS and Android mobile applications. Write and execute automated tests using industry-standard tools and technologies (e.g., Appium, Espresso, XCUITest). Collaborate with developers to ensure testability of mobile applications and identify potential issues early in the development cycle. Analyze test results, identify root causes of defects, and report issues clearly and concisely. Contribute to the continuous improvement of testing processes and methodologies. Work closely with cross-functional teams to understand product requirements and ensure quality standards are met. Provide technical guidance and mentorship to junior SDETs Stay up-to-date on the latest mobile testing technologies and trends. Participate in code reviews and contribute to the overall improvement of code quality. Minimum Qualifications Bachelor's degree in Computer Science or a related field. 5+ years of experience in software testing with a focus on mobile automation. Strong programming skills in Java, Kotlin, or Swift. Experience with building mobile test automation frameworks using tools such as Appium, Espresso, or XCUITests. Solid understanding of software testing methodologies and best practices. Preferred Qualifications Experience with CI/CD pipelines (e.g., Jenkins, Azure DevOps). Experience with performance and security testing of mobile applications. Familiarity with Agile development methodologies. Experience working with cloud-based mobile testing platforms (e.g., BrowserStack, Sauce Labs). Strong analytical and problem-solving skills with a keen eye for detail. Members of the Entrata team aren’t just intelligent and ambitious, they’re the living embodiment of another core Value: “Excellent Alone, Better Together.” Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law. It’s a great place to work! Will you join us? Show more Show less

Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide. Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, Israel, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn't just desirable; it's industry essential. At Entrata, we passionately refine living experiences, uphold collective excellence, embrace boldness and resilience, and prioritize different perspectives, endeavoring to craft a better world to live in. If you’re one of the best and brightest, a highly-motivated innovator, a fast worker, and a fierce competitor, you might be just the person we’re looking for! Entrata’s development department is seeking a Senior Software Engineer to join our team based in India. As part of our development team, you will act as a technical advisor, team leader, coder, and evangelist. Our Software Engineers layout basic code architecture, taking ownership of projects and seeing them across the finish line, and advocating for the latest tools, technologies, and best practices. Responsibilities Will Include To be a part of a highly motivated, young, and energetic product development Team. You will be handling high traffic web site operations, pro-active maintenance and problem-solving skills to ensure optimal working and performance of the websites. Opportunity to collaborate, work with the architects and product owners in the business, and to contribute in all phases of the software development lifecycle. Assisting with mentoring junior team members, code reviews. To ensure code is clean, effective, simple, and follows coding standards. To advise, recommend, and justify critical architecture decisions to management.. Minimum Qualifications You have strong debugging, problem-solving, and analytical skills. Strong sense of writing quality code. Passion for developing highly scalable systems. You are quick, resourceful, flexible, and an excellent collaborator. Hands-on technical designing, coding, and implementing product features. Strong experience in OOPS and MVC frameworks in PHP. Database experience of the following: PostgreSQL, MySQL, or MS SQL Server (Preferably PostgreSQL). Demonstrated ability to incorporate beneficial software design patterns. Basic understanding of front-end technologies (JavaScript, Ajax, etc.). Experience participating in agile and fast-paced software development methodologies. Experience in collaborating in a cross-functional agile team to solve challenging technical problems with innovative solutions. Train members on code development, optimization, and debugging techniques. Can do best code reviews in a team. Can do the best comprehension of business requirements and optimal utilization of available skills, tools, and resources. Ability to work independently in all phases of software development. Naukri Job URL https://www.naukri.com/job-listings-201222007184 Members of the Entrata team aren’t just intelligent and ambitious, they’re the living embodiment of another core Value: “Excellent Alone, Better Together.” Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law. It’s a great place to work! Will you join us? Show more Show less

Responsibilities will include To be a part of a highly motivated, young, and energetic product development Team. You will be handling high traffic web site operations, pro-active maintenance and problem-solving skills to ensure optimal working and performance of the websites. Opportunity to collaborate, work with the architects and product owners in the business, and to contribute in all phases of the software development lifecycle. Assisting with mentoring junior team members, code reviews. To ensure code is clean, effective, simple, and follows coding standards. To advise, recommend, and justify critical architecture decisions to management.. Minimum Qualifications You have strong debugging, problem-solving, and analytical skills. Strong sense of writing quality code. Passion for developing highly scalable systems. You are quick, resourceful, flexible, and an excellent collaborator. Hands-on technical designing, coding, and implementing product features. Strong experience in OOPS and MVC frameworks in PHP. Database experience of the following: PostgreSQL, MySQL, or MS SQL Server (Preferably PostgreSQL). Demonstrated ability to incorporate beneficial software design patterns. Basic understanding of front-end technologies (JavaScript, Ajax, etc.). Experience participating in agile and fast-paced software development methodologies. Experience in collaborating in a cross-functional agile team to solve challenging technical problems with innovative solutions. Train members on code development, optimization, and debugging techniques. Can do best code reviews in a team. Can do the best comprehension of business requirements and optimal utilization of available skills, tools, and resources. Ability to work independently in all phases of software development.

Responsibilities will include Write, review and implement efficient, readable, testable, reliable code for a highly scalable cloud environment.. Work closely with the Architects guild on identifying technical patterns and contribute on a strategy to enhance overall efficiency. Be active participants in conversations between several teams, advice and drive improvements to practices, processes, goals and strategies. Should be owning quality and customer value of features in its own product and helps in improving the quality of work done. Identify and put inputs in to solve the worst bottlenecks that affect overall productivity and efficiency across teams. Be a part in refining user stories, adhere to architectural and coding standards, take on a gradually growing number of story points per sprint, and predictably complete them at a high quality despite barriers. Utilizing engineering best practices & view solutions with the end user in mind. Minimum Qualifications Min 2+ Years of experience in selenium Should have a thorough knowledge of test methodologies, test planning, test management using standard tools. Understanding of Object-Oriented Design and the Page Object Model of automation Understanding the flow of code and how it progresses through the SDLC The ability to recognize potential risks and errors in an application. Expertise in test automation tools (Selenium, Java / Python) Knowledge in Maven, Docker, Git and Github, API testing and microservices. Familiar with Continuous Integration and how automated testing is incorporated Ability to debug code and resolve code, provide best-suited advice in avoiding errors in code. Hands-on exposure to automation coding and frameworks, cloud platforms (AWS, GCP or Azure) Strong problem-solving and debugging skills with excellent communication and collaboration skills. Should have worked in an agile environment and scrum methodology. Familiarity with containerization and orchestration tools. Preferred Qualifications Bachelor's degree in computer science, engineering, or related field. 3 to 5 years of experience in automation development is preferred. Experience of working with deployment teams, coordinating on product design, and offering inputs on the testability of functional elements and product designs. Exposure to SQL, PostgreSQL Experience of working closely with development and business teams.

Entrata seeks a high-performing Order Operations Analyst to join our Contracts Team. In this role, you will assume a wide range of responsibilities requiring critical thinking, innovation, and integrity. The Order Operations Analyst is responsible for supporting the sales process by processing various complex commercial agreements with Entrata s customers, assisting with contract terminations, and assisting with drafting agreements when necessary. We seek someone with impeccable attention to detail, high energy, and a positive attitude. Because Entrata is one of the fastest-growing SaaS companies in the multifamily housing market, we need someone capable of adapting to new processes seamlessly. Responsibilities will include Primarily responsible for creating opportunities in ClientAdmin accurately and efficiently, including order entry, verification, and document filing. Own and maintain the integrity of contract processing practices and procedures. Own entry of renewal fees in ClientAdmin, as directed. Ability to operate independently in an ambiguous environment Work with other order operations team members, contract managers and contract team management on unique contracting situations. Manage the lifecycle of contracts through DocusignCLM, CPQ and Salesforce Uses best practices and knowledge of contractual issues to improve processes. Recommends solutions in their area to align with company goals and objectives. Other projects as assigned Minimum Qualifications College Degree (or equivalent) 1-3 years of experience with Salesforce, CPQ or other quoting systems preferred 1-3 Years of direct contract administration experience in a tech company or high-volume environment Ability to mentor the skills of junior colleagues within the India team, facilitating clear communication with US leadership 1 Year of direct experience with ClientAdmin Excellent attention to detail Ability to work independently and as part of a team. Fast problem-solving skills Work efficiently in multiple software applications, including Salesforce, DocuSign and Microsoft. Superb writing and grammar skills; ability to use contractually appropriate language Be able to diffuse sensitive customer situations diplomatically Understand database management and master new database tools easily Preferred Qualifications Experience with Software as a Service (SaaS) product offerings Experience with CRM Management Software Experience with DocusignCLM and e-signature software

We are seeking a detail-oriented and self-disciplined Interaction Specialists to join our team. In this role, you will handle email and chat communication with tenants. You will play a critical role in delivering a high standard of customer care while maintaining accurate records and ensuring timely responses. If you are passionate about delivering excellent customer service and thrive in a detail-oriented, independent work environment, we encourage you to apply and join our dynamic team. Responsibilities will include Write well-designed, testable, efficient code Respond promptly and professionally to tenant inquiries via email and chat. Handle a variety of tenant concerns, including payment inquiries, maintenance requests, and general information. Follow established guidelines and protocols to resolve tenant issues effectively. Collaborate with internal teams as needed to address complex issues. Ensure a high level of customer satisfaction through clear, empathetic, and thorough communication. Manage time effectively while handling multiple inquiries during shifts. Minimum Qualifications Experience: Minimum of 1-2 years in customer support, customer care, or a similar role, preferably in the real estate or rental market. Language Skills: Strong English reading and writing skills with excellent grammar and clarity. Attention to Detail: Ability to accurately document and follow up on all tenant communications. Independence & Discipline: Self-motivated and capable of working independently with minimal supervision. Flexibility: Willingness to work in shifts, including evenings, weekends, and holidays as needed. Technology Skills: Proficiency in using customer support platforms, email systems, and chat tools. Preferred Qualifications If you are passionate about delivering excellent customer service and thrive in a detail-oriented, independent work environment, we encourage you to apply and join our dynamic team.

We are seeking a highly motivated and customer-centric API Specialist to join our growing team. As an API Specialist, you will play a crucial role in providing exceptional technical assistance to our valued customers. You will be responsible for troubleshooting and resolving software issues, answering product questions, and guiding users through various functionalities. This role requires a strong understanding of APIs, experience with ticketing systems, and excellent communication skills. If you are passionate about technology and helping others, we encourage you to apply! Responsibilities will Include Provide timely and effective API support to Entrata software users via phone, email, and chat. Troubleshoot and resolve software issues related to API functionality, integrations, and data management. Assist customers with API usage and integration questions, including request formatting, authentication, and error handling. Accurately document customer interactions and solutions in the Zendesk ticketing system and via email. Escalate complex issues to senior staff or development teams as needed. Contribute to the knowledge base by creating and updating documentation, FAQs, and troubleshooting guides. Stay up-to-date on the latest Entrata software features and releases. Participate in team meetings and training sessions to enhance technical skills and product knowledge. Collaborate with other departments, such as engineering and product management, to identify and address recurring issues. Maintain a positive and professional demeanor while interacting with customers, even in challenging situations. Minimum Qualifications High school diploma or equivalent. 1+ years of experience in an API role, preferably in a software or SaaS environment. Demonstrated understanding of APIs and their practical applications. Experience using ticketing systems, such as Zendesk, to manage and track customer requests. Excellent written and verbal communication skills in English. Proficiency using Postman for API testing, debugging, and documentation. Preferred Qualifications Associate's or Bachelor's degree in Computer Science or a related field. Familiarity with property management software or the real estate industry. Experience with SQL or other database query languages. Knowledge of networking concepts and troubleshooting techniques. Proven ability to work independently and as part of a team.

Introduction The Technical Support Specialist (TSS) is a frontline support specialist and provides technical assistance to our customers' technical and non-technical staff who utilize and support our suite of property management solutions. Our solutions incorporate property accounting, purchasing, facilities, and leasing data into the industry's most comprehensive property management software available. Our solutions utilize complex technologies and the associated issues require deep technical expertise and excellent problem-solving skills to resolve. You will provide professional business-to-business customer service, with an awareness of the critical nature of these solutions to our customers who are using them. Using best practices in troubleshooting, communication, and problem resolution, you will ensure that any reported problems as well as issues that you anticipate are resolved in an efficient and effective manner. These interactions must leave customers feeling impressed with how smoothly concerns are addressed when they encounter problems with our software. You will work closely with other TSSs and colleagues across the company to collaborate on behalf of the customer and will accelerate issues toward timely resolution and provide the customer with timely and complete communication along the way. Responsibilities will include Provide technical support and troubleshooting via telephone, ticket, and/or chat. Develop subject matter expertise in our core technologies, and at least one other technology specialty. Demonstrate professional, assertive, articulate, and friendly verbal and written communication in all aspects of your work while building confidence among all customers and stakeholders. Ability to actively listen, ask relevant questions, and challenge customers appropriately. Maintain ownership and communication responsibility for each assigned incident from initial report through resolution, even when others are engaged to achieve resolution. Educate customers on Entrata s software and products. Provide root cause correction, not just symptom relief. Ensure that all facets of the problem are evaluated to eliminate the recurrence of the issue. Champion customer issues from feedback through the delivery of a solution. Identify, document, and report issues with software, design, reliability, and maintenance issues to the proper teams, ensuring that they are aware of and are addressing customer expectations. Participate in team and department meetings. Assist with special projects and other duties as assigned. Minimum Qualifications 1 to 3 years of work experience in a technical support capacity supporting B2B support to enterprise-level customers. Strong technical, analytical, and problem-solving skills for diverse issues in high-pressure, complex, multi-platform/system/vendor environments. Ability to adapt quickly to change, think on your feet, communicate positively, and work proactively. Excellent professional, written, and verbal communication skills with the ability to capture all details in written form fluidly during conversations. Communication is assertive, articulate, and friendly while building confidence across all stakeholders you work with. A proven passion for providing an exceptional customer experience. Strong attention to detail. Preferred Qualifications Associate's degree or equivalent work experience. Proven ability to utilize, create and update knowledge base resources in the course of your work. Industry experience in property management or property management-related software. Proven ability to utilize, create, and update knowledge base resources in the course of your work.

Responsibilities will include: Write well-designed, testable, efficient code Solve technical problems by working closely with Development Managers, UX, Product Managers, and offshore teams Designs high-performance database schema and code architecture for their products Empower offshore teams to rapidly deliver stable, high-performing, and reliable code. This requires frequent interaction with them by teleconference. Reviews and corrects code for quality and design through constant evaluation of product code and getting involved in complicated or sensitive code. Maintain database queries and write scalable SQL. Contribute in all phases of the development life-cycle (back-end and front-end) Participate in and advocate for Agile and Scrum activities. Prepare and produce releases of software components. Handle high traffic website operations, be proactive with maintenance, and exhibit problem-solving skills to ensure optimal working and performance of the websites. Build interfaces and change existing functionalities and logic of existing code for improvement. Understand standard systems development life-cycle processes and apply agile methodology effectively on client & internal engagements. Apply knowledge of industry trends and developments to improve service to the client and internal project. Minimum Qualifications: 3-5 years of development experience (PHP is preferred)Experience working with web-based applications and processes SQL and other database knowledge Strong written and verbal communication Ambitious, dedicated, and a little eccentric Team oriented, willing to standardize code and architecture Preferred Qualifications: Bachelor's Degree in Computer Science or related field preferred Experience with microservices Experience working with offshore teams

Entrata Software is seeking a highly experienced and motivated [Sr Director/Vice-President] of Service Operations to lead our growing team in Pune, India. This operations leader is critically responsible for overseeing and scaling our India-based operational teams. This individual will report to the Managing Director, India, and work closely with other India & US leadership, including R&D, Implementation, Support and Services. The primary focus will be on managing existing shared service teams (Utility Operations, Professional Services/Implementation, Support, Marketing Services, etc.) and strategically expanding the India operations to encompass additional functions, optimizing for cost and process efficiency and operational excellence. This role requires a proven leader with experience in building and managing high-performing teams, preferably within the SaaS industry. Responsibilities will Include Operational Leadership: Provide strategic leadership and direction to the India-based operational teams, ensuring alignment with global company objectives and India-specific goals. Team Management: Directly manage and mentor a diverse team of operational professionals across various functions, fostering a culture of high performance, collaboration, and innovation. Shared Services Expansion: Develop and execute a strategic plan for transitioning additional operational functions to the India office, focusing on cost reduction, process improvement, and service level optimization. This includes identifying suitable functions, planning the transition, and managing the successful execution. Operational Excellence: Drive operational excellence across all managed teams by implementing best practices, streamlining processes, and leveraging technology to improve efficiency and productivity. Budget Management: Develop and manage the operational budget for the India teams, ensuring cost-effectiveness and maximizing ROI. Cross-functional Collaboration: Collaborate closely with other India leadership, particularly the R&D leadership, as well as global stakeholders, to ensure seamless integration and alignment of operations with other departments. Vendor Management: Oversee relationships with key vendors and partners, ensuring service level agreements are met and costs are managed effectively. Performance Monitoring: Establish key performance indicators (KPIs) and metrics to track the performance of the India operations, providing regular reports to the Managing Director and other stakeholders. Compliance & Risk Management: Ensure compliance with all relevant regulations and company policies, and proactively identify and mitigate operational risks. Talent Acquisition & Development: Lead the recruitment and development of top talent for the India operational teams, building a strong and sustainable workforce. Minimum Qualifications Bachelor's degree in a related field. 15+ years of progressive experience in operations management. Proven track record of building and managing high-performing teams, including experience with remote or geographically dispersed teams. Strong understanding of shared services models and experience in transitioning operational functions. Proven ability to oversee multiple technical and operational functions, ensuring alignment with company objectives and delivering scalable, high-quality services. Exceptional ability to collaborate with cross-functional teams globally, including R&D, Implementation, and Support, to drive operational efficiencies and optimize service delivery. Excellent analytical, problem-solving, and decision-making skills. Strong communication, interpersonal, and presentation skills. The ideal candidate has significant experience leading operations in a global, multi-region organization, working across different time zones and cultural environments. Experience with India operations and familiarity with the local business environment. Preferred Qualifications MBA or other advanced degree. Experience in the SaaS industry. Experience with specific SaaS tools or technologies relevant to your company. Proven track record of successfully transitioning operational functions to lower-cost locations. Experience with vendor management. Experience with budget management and financial reporting. Deep understanding of operational excellence methodologies (e.g., Lean, Six Sigma). Experience scaling operations in a rapidly growing company. Familiarity with relevant regulatory requirements and compliance standards.

Entrata is seeking an experienced and data-driven HR Operations Manager to lead and optimize our HR processes and systems in our Pune office. The ideal candidate will be responsible for ensuring the seamless execution of core HR operations, including HRIS management, employee lifecycle processes, compliance, reporting, and data analytics. This role demands a strong analytical mindset, experience with HR technologies, and a passion for continuous improvement. You will work closely with global HR teams to drive operational excellence and support Entrata s people-first culture through efficient, scalable solutions. Responsibilities will include: Lead and manage all aspects of HR operations, including onboarding, offboarding, employee records, and compliance processes. Administer and optimize the use of HRIS platforms, ensuring data integrity and efficient workflows. Develop, track, and analyze HR metrics and dashboards to support data-driven decision-making. Collaborate with cross-functional teams to support compensation, benefits, and performance management processes. Oversee and manage end-to-end leave and attendance processes in the organization. Ensure timely and accurate payroll processing in coordination with the Finance and People business partnering team. Serve as the system owner for the HRMS platform (e.g., ADP, Ascent etc), Lead the implementation, upgrades, or migration of HRMS systems. Identify and implement process improvements and automation opportunities to enhance efficiency and accuracy. Ensure adherence to local labor laws and company policies in all HR practices. Oversee employee documentation, audits, and maintenance of accurate records and files. Generate and deliver regular reports on workforce trends, attrition, headcount, and other key HR metrics. Serve as a point of contact for employee queries related to HR policies and operational matters. Support HR systems implementations and enhancements, collaborating with internal IT and external vendors. Oversee and manage end-to-end leave and attendance processes in the organization. Ensure timely and accurate payroll processing in coordination with the Finance and People business partnering team. Serve as the system owner for the HRMS platform (e.g., ADP, Ascent etc), Lead the implementation, upgrades, or migration of HRMS systems. Minimum Qualifications: Bachelor s degree in Human Resources, Business Administration, or a related field. 6+ years of experience in HR operations, preferably in a multinational or technology-driven environment. Proficiency in HRIS systems (e.g., ADP, Ascent, Workday, or similar). Strong experience in data analysis, reporting, and visualization using tools like Excel, DOMO, Power BI, or Tableau. Solid understanding of employment laws and HR compliance practices in India. Proficiency in Google Sheets for tracking and managing onboarding processes. Preferred Qualifications: Master s degree or MBA with an HR specialization. Experience with SQL or similar data querying tools for in-depth HR analytics. Exposure to global HR operations and cross-cultural collaboration. Experience managing HR process automation or robotic process automation (RPA) initiatives. Certification in HR analytics, HRIS administration, or Lean/Six Sigma. Previous experience in onboarding or human resources. Familiarity with HR software and tools. Knowledge of current trends and best practices in employee onboarding.

Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide. Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, Israel, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn't just desirable; it's industry essential. At Entrata, we passionately refine living experiences, uphold collective excellence, embrace boldness and resilience, and prioritize different perspectives, endeavoring to craft a better world to live in. We are seeking a data-driven and detail-oriented HR Analyst to join our team. The ideal candidate will have 5-8 years of experience in HR analytics, HRMS systems, and workforce reporting, with expertise in various HRMS platforms, like DOMO, ADP, and Ascent. This role will be responsible for analysing HR data, generating reports, and supporting workforce planning initiatives to optimize talent management and decision-making processes. Key Responsibilities Analyze HR data from multiple sources, including, HRMS, and Ascent Leave Management System. Create and maintain dashboards, reports, and workforce metrics to provide actionable insights on DOMO Track and report on headcount, attrition, hiring trends, leave management, and employee engagement. Ensure data accuracy and integrity across HR platforms. Ensure effective utilization of the Ascent Leave Management System for accurate leave tracking and reporting. Identify automation opportunities to improve HR data collection and reporting processes. Collaborate with HR and business leaders to provide data-driven recommendations. Support HR policy development by providing analytical insights on workforce trends. Ensure HR data compliance with company policies and local labor regulations. Stay updated on HR technology trends and industry best practices to enhance HR analytics capabilities. Minimum Qualifications Bachelor’s degree in Human Resources, Business Administration, Data Analytics, or a related field. 5-8 years of experience in HR analytics, HRMS systems, and workforce reporting. Hands-on experience with DOMO. Proficiency in Excel, Google Suite, and data visualization tools. Strong analytical, problem-solving, and communication skills. Members of the Entrata team aren’t just intelligent and ambitious, they’re the living embodiment of another core Value: “Excellent Alone, Better Together.” Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law. It’s a great place to work! Will you join us? Show more Show less

Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide. Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, Israel, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn't just desirable; it's industry essential. At Entrata, we passionately refine living experiences, uphold collective excellence, embrace boldness and resilience, and prioritize different perspectives, endeavoring to craft a better world to live in. As a People Business Partner, you will be responsible for driving people-focused strategies and solutions in a particular business unit/Engineering team. An ideal candidate will have a strong working knowledge of all aspects of HR, experience in a consulting type HR role for the engineering department, and confidence aligning business objectives with employees and management. To be successful in this role you must have a proactive attitude toward solving complex employee and business issues and the ability to act as a strong thought-partner and leader for your business unit Responsibilities Will Include Partner with executive members and senior management (CTO, VP of Tech Ops, and Engineering SVPs/ DOEs) to consult on high-level strategic initiatives and provide valuable feedback and suggestions Act as a roll up among peers for severe employee labor and relations issues Serve as a change agent and member of your organization’s leadership team to help drive strategic growth plans and objectives across the organization Acting as an expert in all things HR related, establish strong partnerships with employees and management to communicate, interpret, consult, and educate on various HR policies, procedures, laws, standards and government regulations Responsible for compiling HR data from a variety of sources and Analyze, predict and provide solutions. Act as liaison between management and each facet of HR in order to meet its People related goals and needs, including talent management and workforce planning, facility/building needs, onboarding and retention, succession planning, total rewards strategy, employee development and growth, etc. Collaborate closely with the L&D team to identify training needs, create training content, and educate employees and management as needed Establish and maintain a culture of responsiveness and urgency when working with employees and management in order to formulate trust, lead change, and catalyze motivation Attend department management meetings to educate, facilitate discussion, maintain a consistent understanding of the organization’s needs and goals, and provide strategic insights Provide input/coaching on workforce planning, succession planning, career development and training needs. Assists international executive team with HR related matters Partner with peers to translate employee feedback and engagement information into actionable feedback for leadership to support the business’ current state Manage and resolve all employee relations issues for your business unit, conduct thorough and objective investigations, and partner with Legal as needed Maintain an in-depth knowledge of HR laws and regulations, reducing legal risks and ensuring regulatory compliance. Consults with Legal as needed. Partner with various team members and managers to create, oversee, facilitate, and participate in projects as needed Minimum Qualifications 6 to 7 years Experience as an HR Business Partner or consultant, preferably in the Engineering/Development space Experience working closely with executive management and a strong executive presence Strategic thinker and ability to translate strategy into plans for execution Ability to manage multiple stakeholders and competing priorities with a sense of urgency and the ability to pivot quickly based on the changing needs of the business Excellent communication and organizational skills Excellent interpersonal and customer service skills to build strong partnerships Ability to comprehend, interpret and apply appropriate HR laws, guidelines, regulations and policies Ability to maintain confidentiality and handle issue ethically and with integrity Preferred Qualifications Proficiency in Google Suite and Microsoft Suite Graduation - BE/ B Tech/ technical background will be preferred PG - MBA / PGP/ PGDM in HR Certification on HR-Analytics / HR Business partnering will be preferred Members of the Entrata team aren’t just intelligent and ambitious, they’re the living embodiment of another core Value: “Excellent Alone, Better Together.” Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law. It’s a great place to work! Will you join us? Show more Show less

Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide. Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, Israel, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn't just desirable; it's industry essential. At Entrata, we passionately refine living experiences, uphold collective excellence, embrace > Job Summary Entrata Software is seeking a DevOps Engineer to join our R&D team in Pune, India. This role will focus on automating infrastructure, streamlining CI/CD pipelines, and optimizing cloud-based deployments to improve software delivery and system reliability. The ideal candidate will have expertise in Kubernetes, AWS, Terraform, and automation tools to enhance scalability, security, and observability. Success in this role requires strong problem-solving skills, collaboration with development and security teams, and a commitment to continuous improvement. If you thrive in fast-paced, Agile environments and enjoy solving complex infrastructure challenges, we encourage you to apply! Key Responsibilities Design, implement, and maintain CI/CD pipelines using Jenkins, GitHub Actions, and ArgoCD to enable seamless, automated software deployments. Deploy, manage, and optimize Kubernetes clusters in AWS, ensuring reliability, scalability, and security. Automate infrastructure provisioning and configuration using Terraform, CloudFormation, Ansible, and scripting languages like Bash, Python, and PHP. Monitor and enhance system observability using Prometheus, Grafana, and ELK Stack to ensure proactive issue detection and resolution. Implement DevSecOps best practices by integrating security scanning, compliance automation, and vulnerability management into CI/CD workflows. Troubleshoot and resolve cloud infrastructure, networking, and deployment issues in a timely and efficient manner. Collaborate with development, security, and IT teams to align DevOps practices with business and engineering objectives. Optimize AWS cloud resource utilization and cost while maintaining high availability and performance. Establish and maintain disaster recovery and high-availability strategies to ensure system resilience. Improve incident response and on-call processes by following SRE principles and automating issue resolution. Promote a culture of automation and continuous improvement, identifying and eliminating manual inefficiencies in development and operations. Stay up-to-date with emerging DevOps tools and trends, implementing best practices to enhance processes and technologies. Ensure compliance with security and industry standards, enforcing governance policies across cloud infrastructure. Support developer productivity by providing self-service infrastructure and deployment automation to accelerate the software development lifecycle. Document processes, best practices, and troubleshooting guides to ensure clear knowledge sharing across teams. Minimum Qualifications 3+ years of experience as a DevOps Engineer or similar role. Strong proficiency in Kubernetes, Docker, and AWS. Hands-on experience with Terraform, CloudFormation, and CI/CD tools (Jenkins, GitHub Actions, GitLab CI/CD, ArgoCD). Solid scripting and automation skills with Bash, Python, PHP, or Ansible. Expertise in monitoring and logging tools such as NewRelic, Prometheus, Grafana, and ELK Stack. Understanding of DevSecOps principles, security best practices, and vulnerability management. Strong problem-solving skills and ability to troubleshoot cloud infrastructure and deployment issues effectively. Preferred Qualifications Experience with GitOps methodologies using ArgoCD or Flux. Familiarity with SRE principles and managing incident response for high-availability applications. Knowledge of serverless architectures and AWS cost optimization strategies. Hands-on experience with compliance and governance automation for cloud security. Previous experience working in Agile, fast-paced environments with a focus on DevOps transformation. Strong communication skills and ability to mentor junior engineers on DevOps best practices. If you're passionate about automation, cloud infrastructure, and building scalable DevOps solutions ,