1010 Property Management Jobs - Page 12

Technical Manager JD : Valuation of Real Estate Scenario:- Handling various key segments in terms of Valuation of different properties with specific turnaround time. Quality Measurement: - Established good quality standards for developing the business and created a good learning environment for team to ensure good quality of work and as per the policy norms. Business Development: - Identified and developed new builder relationships for revenue growth and also maintained relationships with the old builders to achieve repetitive business. Have also gained some experience related to Sales, Credit, Compliances and Operations stream. Prepared Job Safety Analysis for site Checking beam details, steel work and levels of shuttering. Prepared Bar Bending Schedules for columns and beams. Site visit and data collection. Conducted various load tests on pile. Visited and observed the working of cement plant at Kymore. Studied the basics of construction at site. Examined various safety parameters at plant.

AGM/ DGM - Legal Qualification : PHD. Law, LLB-Law, LLM- Law Experience : 15 yrs to 20 yrs WORK LOCATION: CHENNAI SHOULD HAVE EXP IN: Litigation Management, Labour Laws, Industrial relation, Contract Management, property Management (MANDATORY) Role & responsibilities Litigation management involving, Handle all legal matters related to labour laws, industrial disputes, employee relation, Represent the company in labour courts, industrial tribunals, and conciliation proceedings, Maintain records of legal cases, court proceedings, and compliance reports. IF YOU ARE INTERESTED TO APPLY FOR THIS JOB SHARE YOUR RESUME TO careers@leadhr.net Contact No: 99406 32343

We are a travel company that does what it does purely for the love of travel. Offbeat destinations and more so an offbeat approach to a destination form the core of our work style. We like to show people places that have nature and culture at their center. The destinations we take people to are promoted in a way to make them aware of where they are going. Our itineraries are more inclined towards God s creations than man made structures. For job opportunities-related queries, please contact us at careers@anubhavvacations.in . Operations Join our team to explore and onboard unique regional properties while fostering strong community relationships. Ideal for candidates with communication skills and basic property management knowledge. Job Profile: Property Relationship Executive Responsibilities Research regional properties/homestays, backstories and build relationships. Onboard properties: paperwork, info database, key details Track regional events, festivals, weather and route conditions Requirements Strong communication, interpersonal, organizational, and time management Basic property management and maintenance knowledge Understanding of local regulations and safety standards Location: Mumbai Salary: 3.6 LPA

Developing and implementing strategies to enhance customer satisfaction and loyalty. Managing and nurturing leads through the sales funnel, often utilizing CRM software for automated follow-ups and reminders.

Job Description This is an onsite role where accommodation will be provided to the incumbent at the students hostel. We are looking for a proactive, empathetic, and organised resident executive to be the point of contact for students residing at our partner accommodation facility. The person will play a critical role in enhancing the students living experience by understanding and addressing their concerns, ensuring smooth coordination with the accommodation property management team, monitoring timely payments, and supporting students during emergencies. Activities and Tasks Responsibilities would include, but not be limited to, the following: 1. Student Engagement and Support: Acting as the primary point of contact for student residents; Regularly interacting with students to understand their needs, concerns, or grievances related to accommodation services ensuring their safety and wellbeing; Maintaining a log of issues raised, and ensure timely follow-ups and resolution; 2. Liaison with the Accommodation Service Partner: Coordinating with the accommodation service partner s property management team to address maintenance, facilities, and service-related issues; Ensuring that the partner s commitments on service quality and living standards are met consistently; 3. Rent and Payment Monitoring: Tracking rental payments and utility bill clearances by students; Generating periodic reports on payment status and highlighting any gaps or delays to the University Administration for necessary action; 4. Emergency and Crisis Management: Acting as the primary on-site contact to manage unpredictable emergencies that may arise during non-academic hours, calling for resourceful, sensitive and balanced handling that prioritizes the safety and wellbeing of students; Coordinating with local authorities, healthcare providers, and the University s support teams as needed; Keeping contact lists and emergency protocols up to date; 5. Reporting and Coordination: Preparing weekly and monthly reports on student issues, rent collections, and other operational matters; Collaborating with the University Administration Team to enhance student well-being and ensure policy compliance. Structure and Reporting The resident executive at the student accommodation will report to the Lead - Administration (university operations) at IIHS and will be required to collaborate effectively with a diverse group of internal teams and external individuals/ organisations, and students. Person Specification The ideal candidate should have: A Bachelor s degree in any field; Preferably, prior experience in student housing, customer service, or residential operations; Strong interpersonal and communication skills; An empathetic, approachable, and solution-oriented attitude; The ability to remain calm and efficient in emergencies or high-pressure situations; Familiarity with basic reporting tools (MS Excel, Google Sheets, etc.). This offer is on an exclusive basis, which implies that other professional assignments (whether compensated or not) that bear a potential conflict of interest with IIHS cannot be undertaken. The search will remain open until the position is filled. Location This position is based in Bengaluru and may entail travel to other locations in India. Review and Assessment The role and performance of the incumbent shall be subject to normal review and assessment systems at IIHS. Diversity Policy IIHS is an equal opportunity employer that encourages women, people with disabilities and those from economically and socially excluded communities with the requisite skills and qualifications to apply for positions.

Job Description This is an onsite role where accommodation will be provided to the incumbent at the students hostel. We are looking for a proactive, empathetic, and organised resident executive to be the point of contact for students residing at our partner accommodation facility. The person will play a critical role in enhancing the students living experience by understanding and addressing their concerns, ensuring smooth coordination with the accommodation property management team, monitoring timely payments, and supporting students during emergencies. Activities and Tasks Responsibilities would include, but not be limited to, the following: 1. Student Engagement and Support: Acting as the primary point of contact for student residents; Regularly interacting with students to understand their needs, concerns, or grievances related to accommodation services ensuring their safety and wellbeing; Maintaining a log of issues raised, and ensure timely follow-ups and resolution; 2. Liaison with the Accommodation Service Partner: Coordinating with the accommodation service partner s property management team to address maintenance, facilities, and service-related issues; Ensuring that the partner s commitments on service quality and living standards are met consistently; 3. Rent and Payment Monitoring: Tracking rental payments and utility bill clearances by students; Generating periodic reports on payment status and highlighting any gaps or delays to the University Administration for necessary action; 4. Emergency and Crisis Management: Acting as the primary on-site contact to manage unpredictable emergencies that may arise during non academic hours, calling for resourceful, sensitive and balanced handling that prioritizes the safety and wellbeing of students; Coordinating with local authorities, healthcare providers, and the University s support teams as needed; Keeping contact lists and emergency protocols up to date; 5. Reporting and Coordination: Preparing weekly and monthly reports on student issues, rent collections, and other operational matters; Collaborating with the University Administration Team to enhance student well-being and ensure policy compliance. Structure and Reporting The resident executive at the student accommodation will report to the Lead Administration (university operations) at IIHS and will be required to collaborate effectively with a diverse group of internal teams and external individuals/ organisations, and students. Person Specification The ideal candidate should have: A Bachelor s degree in any field; Preferably, prior experience in student housing, customer service, or residential operations; Strong interpersonal and communication skills; An empathetic, approachable, and solution-oriented attitude; The ability to remain calm and efficient in emergencies or high-pressure situations; Familiarity with basic reporting tools (MS Excel, Google Sheets, etc.). This offer is on an exclusive basis, which implies that other professional assignments (whether compensated or not) that bear a potential conflict of interest with IIHS cannot be undertaken. The search will remain open until the position is filled. Location This position is based in Bengaluru and may entail travel to other locations in India. Review and Assessment The role and performance of the incumbent shall be subject to normal review and assessment systems at IIHS. Diversity Policy IIHS is an equal opportunity employer that encourages women, people with disabilities and those from economically and socially excluded communities with the requisite skills and qualifications to apply for positions. Contact Please write to us at if you need any clarifications while filling the online application form.

Job Title Associate Director - Operations Job Description Summary Job Description Job Responsibilities Should Have hands on exposure in managing multi location facilities for big set ups encompassing all the administrative services of Electromechanical maintenance, Housekeeping, Environment, Health and Safety, Fleet management, Security, Contract administration, Vendor management and Crisis management. A proactive planner with expertise in strategic planning, market plan execution, account management with skills in competitor and market analysis, key account management skills and ability to relate to people at any level of business. Should have proven track record of managing key accounts in facilities. Demonstrated skills in relationship management and communication coupled with exceptional team development and supervision abilities. Support & manage suppliers / sub-vendors operations. Should have relevant experience of working in IPCs. Should have good interpersonal skills with excellent communication skills. Should have people management skills and should be able to resolve site level grievances. Should be good in client interfacing and handling of multiple clients. Experience in managing contracts and P&L. Qualification Any Graduate, Hotel Management/B. Tech/ Ex Defence officer with relevant experience in Facilities Skill set Devising SOP s, Developing Public Relations, Personnel Management, Staff Management, Quality Standards, Guest Relationship Management, Training & Development, Administration, Vendor Management, Transport management. Effective communicator with exceptional relationship management skills with the ability to relate to people at any level of business and management. Good Administrative skills in Integrated Facility/Property Management. Displays patience and maturity and can handle tough clients. INCO: Cushman & Wakefield

We are seeking a skilled Property Management Service Executive (PMS) to join our team. This role involves overseeing rental properties, maintaining tenant satisfaction, ensuring property upkeep, and maximizing rental revenue. The ideal candidate will be organized, customer-focused, and knowledgeable about property regulations and maintenance protocols. Key Responsibilities: Manage day-to-day operations of rental properties, including tenant communications, rent collection, and lease renewals. Coordinate and supervise property maintenance, repairs, and vendor services to ensure timely resolution of issues. Ensure properties comply with legal, safety, and regulatory requirements. Handle tenant move-ins and move-outs, including property inspections and inventory checks. Address tenant queries and complaints promptly to maintain satisfaction and retention. Collaborate with the finance team to ensure accurate reporting of rent collection and expenses. Identify opportunities to optimize property revenue through effective leasing strategies and cost management. Key Requirements: Education: Bachelor s degree or diploma in business, real estate, or a related field. 1-3 years of experience in property management or a similar role (freshers with strong communication skills may apply). Strong knowledge of property regulations and maintenance protocols. Excellent interpersonal and problem-solving skills. Proficiency in MS Office and property management software is preferred. Preferred Qualifications: Experience handling multiple properties in a fast-paced environment. Fluency in English; knowledge of Kannada and Hindi is a plus. Ability to negotiate with vendors and contractors effectively. What We Offer: Competitive salary and performance-based incentives. Opportunities for career growth and training programs. A collaborative and supportive work culture. Comprehensive exposure to the real estate and property management industry.

We are looking for a Business Development Executive Seeking a skilled property management professional to join our team. The ideal candidate will have a demonstrated ability to maintain tenant satisfaction, and drive profitability Key Responsibilities: Managing owners & tenants relationships, on call. Handling Leasing and rent collection, and optimizing property profitability . The role also involves resolving owners & tenants issues, coordinating with vendors and contractors, and maintaining compliance with regulations and policies. Interact with client s via-calls, emails at initial stage. Make sales pitch to customer by understanding their needs and requirements. Research, contact potential clients to establish rapport and arrange meetings. Maintain an accurate and ongoing sales pipeline. Pro-actively develop opportunities to sell products & solutions to prospective clients. Key Requirements: Education : 12TH Pass / Graduate 0-3 years of experience in sales. (Freshers can also apply). Language : English, Kannada & Hindi will be an added advantage. Preferred Qualifications: Familiarity with Propert Management / Real Estate. Work Experience in Real Estate are a plus. What We Offer: Competitive Salary based on experience and skills. Growth Opportunities through continuous learning, mentorship, and career development programs. Flexible working hours and to ensure a balanced and fulfilling personal life. Collaborative and inclusive work environment that values innovation, diversity, and open communication.

We are seeking a motivated and customer-focused Pre-Sales Executive to join our team. The ideal candidate will play a critical role in managing client inquiries, providing detailed property information, and driving potential customers toward conversion. This role is perfect for someone passionate about real estate and customer engagement. Key Responsibilities: Respond to inbound inquiries from prospective customers via calls, emails, and other communication channels. Understand customer needs, budgets, and preferences to qualify leads effectively. Provide accurate and comprehensive information about property listings, features, pricing, and legal aspects. Schedule and coordinate site visits for interested clients, ensuring a positive experience. Collaborate with the sales team to transition qualified leads for final closure. Follow up with potential customers to address queries and facilitate decision-making. Maintain an updated CRM database with all lead information and interactions. Key Requirements: Education: Bachelor s degree or equivalent (12th pass with relevant experience may also apply). 0-3 years of experience in pre-sales, customer support, or a related field (real estate experience is a plus). Strong communication skills in English; knowledge of Kannada and Hindi is an advantage. Proficiency in using CRM tools and MS Office Suite. Preferred Qualifications: Experience in real estate or property management is highly desirable. Ability to manage multiple leads and prioritize tasks effectively. Problem-solving and negotiation skills to handle customer objections and queries. What We Offer: Competitive salary with performance-based incentives. Opportunities for professional growth and development. A supportive and collaborative work environment. Regular training sessions to enhance your industry knowledge and skills.

We are looking for IP Admin Senior Analyst/ IP Admin SME to join our IP Admin Team at Noida. This position exists to process correspondences issued by United States Patent & Trademark office (PTO or USPTO), patent offices worldwide and the filing documents submitted in PTO during the patent & trademarks life cycle. The main purpose of the role is to review, docket, de-docket information received from PTOs, law firms, agents, and clients into Intellectual property management system (IPMS) and routing the said information to the appropriate attorneys or paralegals for action. This is an exciting opportunity to work in the IP field where-in, self-improvement initiatives to drive client delight, building capability are added learnings. We are the largest Intellectual Property Administrative service provider. Experience, Education, Skills, and Accomplishments B.Sc. / M.Sc. B.Com, BBA, BCA, BA graduates with minimum 50% aggregate Professionals with minimum 2 Years experience in Docketing will be considered Confident and proactive team player, with good interpersonal skills Ability to work independently and efficiently with minimum / no supervision It would be great if you also had . . . IP Knowledge with experience to work on different IPMS is added advantage and preferable. Good written & verbal communication skills Basic MS office: Proficiency in Microsoft office suite programs, including Word, Excel, Outlook, etc. Strong analytical skills to comprehensively evaluate the data What will you be doing in this role? Docketing: calendaring the statutory & non-statutory deadlines in Intellectual Property Management System (IPMS) along with relevant documents to preserve IP rights. De-docketing: perform or close the calendared events in IPMS once the requisite action is completed or cancelled, respectively. Prioritize daily docketing/de-docketing requests and other allocated tasks as agreed with client to complete in each day to keep IPMS current and correct. Review patent & trademarks prosecution related documents (US & Non-US) received via mail or shared site and update / create the records in IPMS as per the standard operating procedures (SOPs). Create and update patent & trademarks records in IPMS along with family linking of direct and subject matter related (SMR) applications. Effective communication with Attorneys, Paralegals, Law firms, foreign agents, and other stake holders to seek instructions and clarification on certain tasks. Maintain the data integrity of IPMS and proactively monitoring the docket to ensure that all PTO & client deadlines are met. Facilitate timely filing of all patent and trademarks application & office action response through order letters and other required instructions. Facilitate accurate and timely payment of all PTO fees including the maintenance fees, coordinate with client for payment instructions and coordinate with annuity service providers or law firms. Abreast of changes in PTO guidelines and procedures and extend support to team with process related inputs. Training: Providing OJT s to new joiners, conducting refresher trainings. Audits: Ability to perform internal and PTO Audits is preferred Quality Check: Should be able perform docketing Quality audits 1st level query resolution The team consists of 10-15 members and is reporting to the Manager Operations. Core process related responsibilities: IP docketing is the process of tracking deadlines related to the prosecution of patents, trademarks, and copyrights before their respective governing offices. This includes interacting with clients including external vendors - Law firms, Annuity service providers etc., Quality Auditors, IP Operations function heads, Continuous Improvement team. Hours of Work You will be working for works 40 hours/week (8 hrs a day; 5 days a week); you are entitled to get Overtime if you work beyond your working hours. This is a permanent job role.

We are looking for someone to join our IP Admin Team at Noida. This position exists to process correspondences issued by United States Patent & Trademark office (PTO or USPTO), patent offices worldwide and the filing documents submitted in PTO during the patent & trademarks life cycle. The main purpose of the role is to review, docket, de-docket information received from PTOs, law firms, agents, and clients into Intellectual property management system (IPMS) and routing the said information to the appropriate attorneys or paralegals for action. This is an exciting opportunity to work in the IP field where-in, self-improvement initiatives to drive client delight, building capability are added learnings. We are the largest Intellectual Property Administrative service provider. Experience, Education, Skills, and Accomplishments Bachelor s degree & Minimum 1-2 years of IP experience. Eye for detail; High concentration and focus Cultural sensitivity (ability to adjust in various team cultures) Good typing speed 45-50 wpm with 98% accuracy Confident and proactive team player, with good interpersonal skills Ability to work independently and efficiently with minimum / no supervision. It would be great if you also had . . . IP Knowledge with experience to work on different IPMS is added advantage and preferable. Good written & verbal communication skills Basic MS office: Proficiency in Microsoft office suite programs, including Word, Excel, Outlook, etc. Strong analytical skills to comprehensively evaluate the data. What will you be doing in this role? Docketing: calendaring the statutory & non-statutory deadlines in Intellectual Property Management System (IPMS) along with relevant documents to preserve IP rights. De-docketing: perform or close the calendared events in IPMS once the requisite action is completed or cancelled, respectively. Prioritize daily docketing/de-docketing requests and other allocated tasks as agreed with client to complete in each day to keep IPMS current and correct. Review patent & trademarks prosecution related documents (US & Non-US) received via mail or shared site and update / create the records in IPMS as per the standard operating procedures (SOPs). Create and update patent & trademarks records in IPMS along with family linking of direct and subject matter related (SMR) applications. Effective communication with Attorneys, Paralegals, Law firms, foreign agents, and other stake holders to seek instructions and clarification on certain tasks. Maintain the data integrity of IPMS and proactively monitoring the docket to ensure that all PTO & client deadlines are met. Facilitate timely filing of all patent and trademarks application & office action response through order letters and other required instructions. Facilitate accurate and timely payment of all PTO fees including the maintenance fees, coordinate with client for payment instructions and coordinate with annuity service providers or law firms. Abreast of changes in PTO guidelines and procedures and extend support to team with process related inputs. Training: Providing OJT s to new joiners, conducting refresher trainings. Audits: Ability to perform internal and PTO Audits is preferred Quality Check: Should be able perform docketing Quality audits 1st level query resolution The team consists of 10-15 members and is reporting to the Manager Operations. Core process related responsibilities: IP docketing is the process of tracking deadlines related to the prosecution of patents, trademarks, and copyrights before their respective governing offices. This includes interacting with clients including external vendors - Law firms, Annuity service providers etc., Quality Auditors, IP Operations function heads, Continuous Improvement team. Hours of Work You will be working for works 40 hours/week (8 hrs a day; 5 days a week); you are entitled to get Overtime if you work beyond your working hours. This is a permanent job role.

Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Leading Guest Services Teams Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees absence. Celebrates successes and publicly recognizes the contributions of team members. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Maintaining Guest Services and Front Desk Goals Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property. Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Serves as a leader in displaying outstanding hospitality skills. Sets a positive example for guest relations. Responds to and handles guest problems and complaints. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Strives to improve service performance. Provides immediate assistance to guests as requested. Ensures employees understand customer service expectations and parameters. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Implementing Projects and Policies Implements the customer recognition/service program, communicating and ensuring the process. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process. Manages payroll administration. Conducting Human Resource Activities Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Participates in employee progressive discipline procedures. Uses all available on the job training tools for employees. Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns. Supervises on-going training initiatives and conducts training when appropriate. Participates in the employee performance appraisal process, providing feedback as needed. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Maintains high visibility in public areas during peak times. Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc. Performs Front Desk duties in high demand times. .

As a member of the property Human Resources support staff, he/she works with Human Resources employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, and training and development. Additionally, he/she focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures. CANDIDATE PROFILE Education and Experience High school diploma or GED; 3 years experience in the human resources, management operations, or related professional area. OR 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 1 year experience in the human resources, management operations, or related professional area. CORE WORK ACTIVITIES Managing Recruitment and Hiring Process Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed. Establishes and maintains contact with external recruitment sources. Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures. Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings. Oversees/monitors candidate identification and selection process. Provides subject matter expertise to property managers regarding selection procedures. Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool. Performs quality control on candidate identification/selection. Administering and Educating Employee Benefits Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors. Prepares, audits and distributes unemployment claim activity reports to property management. Attends unemployment hearings and ensures property is properly represented. Ensures that department has the available resources on hand to administer employee. Managing Employee Development Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Ensures employees are cross-trained to support successful daily operations. Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate. Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture. Ensures attendance by all new hires and participation of the leadership team in training programs Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job. Maintaining Employee Relations Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings). Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action. Utilizes an open door policy to acknowledge employee problems or concerns in a timely manner Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources. Partners with Loss Prevention to conduct employee accident investigations, as necessary. Communicates performance expectations in accordance with job descriptions for each position. Managing Legal and Compliance Practices Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time. Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act. Ensures medical records are maintained in a separate, secure and confidential medical file. Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable). Communicates property rules and regulations via the employee handbook. Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc. Conducts periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims. Represents Human Resources at the property Safety Committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity. Manages Workers Compensation claims to ensure appropriate employee care and manage costs. Oversees the selection/non-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection and applicants receive status notifications). .

Associate Director - Operations Job Responsibilities Should Have hands on exposure in managing multi location facilities for big set ups encompassing all the administrative services of Electromechanical maintenance, Housekeeping, Environment, Health and Safety, Fleet management, Security, Contract administration, Vendor management and Crisis management. A proactive planner with expertise in strategic planning, market plan execution, account management with skills in competitor and market analysis, key account management skills and ability to relate to people at any level of business. Should have proven track record of managing key accounts in facilities. Demonstrated skills in relationship management and communication coupled with exceptional team development and supervision abilities. Support & manage suppliers / sub-vendors operations. Should have relevant experience of working in IPCs. Should have good interpersonal skills with excellent communication skills. Should have people management skills and should be able to resolve site level grievances. Should be good in client interfacing and handling of multiple clients. Experience in managing contracts and P&L. Qualification Any Graduate, Hotel Management/B. Tech/ Ex Defence officer with relevant experience in Facilities Skill set Devising SOP s, Developing Public Relations, Personnel Management, Staff Management, Quality Standards, Guest Relationship Management, Training & Development, Administration, Vendor Management, Transport management. Effective communicator with exceptional relationship management skills with the ability to relate to people at any level of business and management. Good Administrative skills in Integrated Facility/Property Management. Displays patience and maturity and can handle tough clients.

Take care of property and ensure the society by laws as passed by the committee members are adhered to in all respects. Managing meetings independently Liaising with various parties for property management Commercial and legal oversight Required Candidate profile 14+ years in estate management Commercial understanding Excellent verbal and written English language skills Team management Negotiation skills Independent functioning

Tenant Relations Mall Management Shopping Mall/Retail Property Management Operational Management Retailer relationship Tenant portfolio Governmental Regulatory Standards and Procedures

The role of Legal Executive in Real Estate at Club Babylon in Ahmedabad is a full-time, on-site position that involves handling legal matters related to property management. As the Legal Executive, your responsibilities will include reviewing and negotiating commercial real estate contracts, ensuring compliance with legal regulations, overseeing finance-related legal documentation, and managing facility-related legal issues. You will work closely with various departments to ensure that all real estate transactions and property management activities meet legal standards. To excel in this role, you should possess strong skills in Commercial Real Estate and Real Estate law. Experience in handling finance-related legal documentation and ensuring compliance is crucial. Expertise in Property Management and Facility Management will also be essential for success in this position. Additionally, excellent written and verbal communication skills are necessary to effectively collaborate with team members and external stakeholders. The ideal candidate will be able to work independently, manage multiple tasks efficiently, and demonstrate a proactive approach to problem-solving. Previous experience in the hospitality or club management industry would be advantageous. A Bachelor's degree in Law or a related field is required for this role, and additional certifications in real estate law or facility management would be beneficial. Join Club Babylon and be a part of a team committed to excellence and exclusivity in the club culture of Ahmedabad. Take on this exciting opportunity to contribute to the luxurious offerings and unparalleled experiences provided to patrons at Club Babylon.,

Estate Manager Duties and responsibilities Oversee the maintenance and upkeep of the estates buildings, grounds, and infrastructure Manage the budget for estate maintenance and make recommendations for improvements Hire and supervise staff, including gardeners, maintenance workers, and security personnel Ensure that the estate is secure and that all security protocols are in place and followed Coordinate with contractors and service providers for work on the site Manage the inventory of equipment and supplies needed for site maintenance Ensure that all buildings and structures on the estate are up to code and meet safety standards Develop and implement plans for landscaping and beautification of the site Coordinate with other staff members, such as housekeepers and guard, to ensure that the site runs smoothly and efficiently Managing all maintenance, repairs, and renovations to buildings and site grounds. Communicate regularly with the owners to keep them informed of estate operations and any issues that arise Managing the maintenance team and handling the customer queries and timely provide there solutions. Estate Manager Requirements and qualifications Minimum of a Bachelor’s degree in Estate Management or related field A minimum of 5 years’ experience in real estate, project management, or similar. Experience in property management including the coordination of housekeeping, maintenance, and renovations. The ability to be on call at all times, including evenings, weekends, and holidays. Excellent communication and interpersonal skills Ability to manage and prioritize multiple projects and tasks Strong problem-solving and decision-making skills Ability to work independently and as part of a team Strong attention to detail and organizational skills Knowledge of real estate laws and regulations Ability to develop and implement effective estate management strategies Experience in managing staff and contractors Familiarity with property maintenance and repair Proficiency in MS Office and estate management software Ability to maintain confidentiality and handle sensitive information

We are seeking a highly skilled and customer-focused Duty Manager to join our team in Baghdad, Iraq. As a Duty Manager, you will play a crucial role in overseeing the day-to-day operations of our hotel, ensuring exceptional guest experiences, and maintaining our reputation for excellence in the hospitality industry. Prepare for daily arrivals in terms of room allocation, amenities and special requests of guests. Announce VIP rooms to Housekeeping and F&B departments Ensure VIP rooms are ready, checked and all in order prior arrival Attend management morning briefing if needed/requested Take responsibility of your shift & handle situations, ensure that reception team on shift is looked after and helped if needed Register and process check in for all arrivals Conduct daily briefing & ensure IQ standard is followed Perform Check in & Check Out at the reception Be part & lead in success of Circle M enrolment and assist to achieve the hotel target Ensure Cherish program is mentioned in every briefing and collect daily comments from the team in order to achieve monthly target Check online comments (Tripadvsior, Booking.com etc) and investigate issues then report to the manager Ensure guest comments are investigated and reply back to guest accordingly Assist in achieving TrustYou targets Attend guest requests and take action accordingly Handle guest complaints and take action immediately to ensure satisfaction is delivered Assist Hotel Manager on Duty when/if required Accountable for cashiering duties, foreign exchange transactions, night audits tasks and settlement upon guests departure. Handle walk in counter reservation at all times and process call in reservation when room reservations section is closed. Provide friendly smooth courteous service to guest and respond promptly to all requests and inquiries at all time. Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up. Handle issuance of guest room key cards and ensure effective control for guest security. Check Paymaster daily and give feedback RDM with action taken Encourage rooms & breakfast upselling daily to the team and share result and feedback Check Hotel situation, occupancy, functions, groups, MIPs Proven experience in a front office leadership role within the hospitality industry Strong leadership and communication skills, with the ability to motivate and guide a team Excellent problem-solving abilities and a guest-focused approach to creating memorable experiences Flexibility to work various shifts, including mornings, nights, weekends, and public holidays Proficiency in hotel management software and property management systems Strong understanding of hospitality industry standards and best practices Ability to remain calm and make decisive decisions in high-pressure situations

As a member of the property Human Resources support staff, he/she works with Human Resources employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, and training and development. Additionally, he/she focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures. CANDIDATE PROFILE Education and Experience High school diploma or GED; 3 years experience in the human resources, management operations, or related professional area. OR 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 1 year experience in the human resources, management operations, or related professional area. CORE WORK ACTIVITIES Managing Recruitment and Hiring Process Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed. Establishes and maintains contact with external recruitment sources. Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures. Networks with local organizations (eg, Hotel Association and peers) to source candidates for current or future openings. Oversees/monitors candidate identification and selection process. Provides subject matter expertise to property managers regarding selection procedures. Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool. Performs quality control on candidate identification/selection. Administering and Educating Employee Benefits Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors. Prepares, audits and distributes unemployment claim activity reports to property management. Attends unemployment hearings and ensures property is properly represented. Ensures that department has the available resources on hand to administer employee. Managing Employee Development Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Ensures employees are cross-trained to support successful daily operations. Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate. Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture. Ensures attendance by all new hires and participation of the leadership team in training programs Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job. Maintaining Employee Relations Assists in maintaining effective employee communication channels in the property (eg, develops daily communications and assists with regularly scheduled property-wide meetings). Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action. Utilizes an open door policy to acknowledge employee problems or concerns in a timely manner Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources. Partners with Loss Prevention to conduct employee accident investigations, as necessary. Communicates performance expectations in accordance with job descriptions for each position. Managing Legal and Compliance Practices Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time. Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act. Ensures medical records are maintained in a separate, secure and confidential medical file. Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable). Communicates property rules and regulations via the employee handbook. Ensures all safety and security policies (eg, property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc Conducts periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims. Represents Human Resources at the property Safety Committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity. Manages Workers Compensation claims to ensure appropriate employee care and manage costs. Oversees the selection/non-selection and offers processes to ensure proper procedures are followed (eg, valid reasons for selection/non-selection and applicants receive status notifications). At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Transition & Key Handover Management Coordinate and manage the key handover process from the developer to individual owners with the KHO team and check for post-KHO snags. Conduct detailed unit snagging and inspection alongside KHO team , identifying defects and following up on rectifications. Maintain accurate and updated records of handovers, keys, and resident acknowledgements. Work closely with the construction, engineering, and legal teams to ensure complete and thorough documentation transfer (drawings, warranties, O&M manuals, service contracts, etc.). Identify incomplete works, pending warranties, and liability obligations and ensure follow-up before the Defect Liability Period (DLP) ends. Follow the SOPs for building operations Manage day-to-day operations, including common area maintenance, security, housekeeping, waste management, and facility upkeep. Appoint, train, and manage vendors, contractors, and service providers as per the SOPs. Implement preventive maintenance programs for mechanical, electrical, and plumbing (MEP) systems. Ensure compliance with all statutory and regulatory requirements, including fire safety, elevator inspections, and DG set certifications. Act as the primary liaison between residents and management for complaints, service requests, and communication and use BelliVie. Manage residential communication systems, in the apps, notice boards, and meetings. Assist in preparing and managing the AOP for the tower. Track and oversee CAM expenditure Ensure proper documentation of expenses, vendor bills, and financial records. Prepare all documentation necessary for the formation of the CHSL. Facilitate smooth transition and handover of management and operations to the elected CHSL body. Ensure all pending technical and administrative matters are addressed before CHSL handover. Strong knowledge of property management, building systems, and legal compliance. Excellent communication and coordination skills. Ability to handle resident grievances professionally and empathetically. Vendor management and contract negotiation skills. Organizational skills with attention to documentation and timelines. Financial acumen for budgeting and expense tracking. Full-time on-site presence required. Flexibility to handle after-hours emergencies when necessary. Interaction with multiple stakeholders: residents, developers, vendors, government bodies, and CHSL members

Handling complaints : Receiving, investigating, and resolving customer complaints in a timely and satisfactory manner Collaborating with departments : Working with other departments to address issues and ensure compliance with regulations Training staff : Providing guidance and training to customer-facing teams on complaint handling techniques Analyzing trends : Analyzing complaint trends to identify areas for improvement Maintaining records : Keeping records of customer interactions Advocating for customers : Advocating for customers internally and with the voice of customer team Ensuring compliance : Staying up to date on relevant regulations and industry standards Communicating with customers : Communicating progress to customers and providing answers and solutions Performing audits : Performing daily audits to ensure all reporting, tickets, and calls are being handled properly Providing updates : Providing weekly updates to leadership on complaint trends and findings

Role: Luxury Specialist / Luxury Living Executive - Hospitality & Property Management (Luxury Office) (L4B) Fresher and (L4A) Experienced Maintain Lodha luxury standards at OLP office Ensure set standards are continuously reinforced with associates Advice/guide Lodha associates/ visitors on regular basis on standards/ protocols (dos & donts) Regular audits across floors and reinforce corrective appearance, behaviour & communication Conduct training sessions on OLP standards, infrastructure, amenities at each floors/ cabins and/or workstations Conduct engagement activities for associates (on need basis)

Dy. Manager - Hospitality & Property Management