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1.0 - 3.0 years
3 - 6 Lacs
Chennai
Work from Office
Responsibilities: * Manage office administration: scheduling, supplies, facilities * Coordinate meetings & travel arrangements: logistics, communication * Oversee secretarial operations: correspondence, records, compliance
Posted 2 weeks ago
8.0 - 13.0 years
4 - 9 Lacs
Thane, Pune, Mumbai (All Areas)
Work from Office
Plant Security, Site Security Manager, Patrolling, Surveillance, Incident response, Safety Inspection, Vendor Management, Enforcement, Compliance, Liaison with Govt and Police, Audit, Administration, Transport operations
Posted 2 weeks ago
3.0 - 6.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Department : Strategic Operations Reports To : Strategy Le ad Job Summary: We are seeking a dynamic and analytical Assistant Strategy Manager to support strategic planning and execution across our property management operations in Bangalore , Hyderabad, and Mumbai. The ideal candidate will assist in driving operational excellence, and user satisfaction through data-driven strategies, cross-functional coordination, and market analysis. Key Responsibilities: Regional Strategy Support: Assist in developing and implementing strategic initiatives for Bangalore , Hyderabad, and Mumbai in alignment with firms goals. Market Intelligence : Gather and analyze competitor activities, Latest industry trends Accommodate client needs Cross-functional Collaboration : Work closely with finance team to forecast budget Work closely with procurement team Reporting: Prepare business reports, presentations, and strategic updates for leadership review. Skills: Advanced MS Excel skills ability to structure and perform analysis independently. Proficiency in MS PowerPoint and MS Word to create professional presentations and reports. Strong grasp of financial concepts and numerical analysis. Ability to manage large datasets and extract meaningful insights. Experience in data handling, market research. Soft Skills & Competencies: Strong analytical and problem-solving abilities. Strong interpersonal and communication skills for cross-functional collaboration. Ability to work in a fast-paced environment with minimal supervision. Detail-oriented, proactive, and highly motivated
Posted 2 weeks ago
5.0 - 10.0 years
3 - 5 Lacs
Hyderabad
Work from Office
Location: Mahindra University, Hyderabad Department: Hostel Warden Experience: 5+ years Employment Type: Full-Time Gender Preference: Female Hostel Warden Job Summary: Mahindra University is seeking a responsible, dedicated, and student-focused Hostel Warden to manage the day-to-day operations of the university hostel. The ideal candidate will ensure the safety, discipline, and well-being of hostel residents. Key Responsibilities: Supervise and manage daily hostel operations, including maintenance, cleanliness, and discipline. Ensure the safety and security of students by coordinating with security staff and enforcing hostel rules and regulations. Address student grievances and escalate when necessary. Maintain records related to hostel admissions, occupancy, and inventory. Conduct regular inspections of hostel premises, rooms, common areas, and facilities. Oversee meal timings and quality in the mess area. Handle emergencies, medical or disciplinary, with prompt decision-making. Enforce curfews, visitor policies, and other regulatory procedures. Qualifications & Experience: Education: Bachelor's degree (minimum); a Master's degree in Social Work, Education, or equivalent preferred. Experience: Minimum 5 years in a similar residential/hostel management role, preferably in an academic institution. Prior experience handling young adults (18 - 25 years) is highly desirable Skills & Competencies: Strong interpersonal, communication, and conflict-resolution skills. Ability to manage diverse groups and foster a student-friendly atmosphere. Organizational and record-keeping proficiency. Physically and mentally fit to manage long hours and emergencies. Integrity, fairness, and a sense of responsibility Interested candidates can share their CV at - umang.sharma@mahindrauniversity.edu.in with the subject - Application for the Hostel Warden role .
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
Job Description As a Field Executive-Real Estate at Agarwal Realty, you will play a crucial role in managing property transactions, providing real estate investment advice, and overseeing property and facility management tasks. Your responsibilities will include conducting site visits, maintaining client relationships, and ensuring the smooth execution of real estate deals. You will have the opportunity to work on-site in Bengaluru, interacting with clients and vendors to deliver exceptional service in the real estate sector. To excel in this role, you should have experience in Property Management and Facility Management (FM), along with expertise in Residential Real Estate transactions. Your excellent communication and negotiation skills will be key in building strong relationships with clients and ensuring successful deals. A Bachelor's degree in Business, Real Estate, Finance, or a related field is preferred, enabling you to bring a solid foundation of knowledge to the position. Join Agarwal Realty and be part of a team that is dedicated to transforming the Real Estate Broking sector through global best practices. With our focus on quality and niche segments, you will have the opportunity to specialize in providing Real Estate Investment Advisory Services. Take the next step in your career with us and contribute to the growth and success of our organization.,
Posted 2 weeks ago
2.0 - 5.0 years
3 - 4 Lacs
Pune
Work from Office
Job Title: House Manager Location: Koregaon Park Pune Reports To: Employer Job Type: Full-Time | Live-Out (Salary 35,000 per month all inclusive) Job Summary: The House Manager is responsible for the smooth and efficient operation of a private household. This role oversees all domestic staff, coordinates household operations, manages vendors and service providers, and ensures the home runs seamlessly to the highest standards of cleanliness, hospitality, and organization. Key Responsibilities: 1. Household Operations: a. Manage daily operations of the home, ensuring it is well-maintained and organized. b. Oversee all household schedules, including cleaning, maintenance, and events. c. Maintain household inventories (groceries, cleaning supplies, pantry, etc.). d. Ensure all household systems (HVAC, plumbing, appliances) are functioning properly. 2. Staff Management: a. Supervise and coordinate domestic staff (housekeepers, cooks, drivers, gardeners, nannies, etc.). b. Manage staff schedules, duties, and performance. c. Train new staff as needed and ensure service standards are maintained. 3. Vendor G Contractor Coordination: a. Liaise with service providers, contractors, and maintenance technicians. b. Obtain quotes, schedule work, supervise service visits, and ensure work is completed to satisfaction. 4. Event G Guest Management: a. Plan and coordinate private events, dinners, and gatherings. b. Supervise event setup, catering, and guest experience. c. Welcome guests and ensure hospitality standards are met at all times. 5. Administrative Duties: a. Maintain household budgets and petty cash. b. Handle bill payments and expense tracking. c. Prepare regular reports for the employer on household operations and finances. 6. Security G Discretion: a. Ensure the security and safety of the home. b. Maintain strict confidentiality regarding the employers personal life and matters. Please contact: (9:00AM to 5:00PM Monday to Friday) Email: dagdu.dorve@spica-group.com
Posted 2 weeks ago
5.0 - 8.0 years
7 - 10 Lacs
Noida
Work from Office
About Us We re building a first-of-its-kind SaaS platform that powers tax credit integrity through automation, financial insight, and compliance workflows. Our software ingests trial balances from property management companies, maps them to client-specific charts of accounts, and generates GAAP-compliant financial statements. Using proprietary models, we also project tax credit benefits based on operational performance helping Asset Managers, Fund Managers, and Controllers proactively manage compliance risk. We re backed by experienced industry operators and are at a critical product validation phase. We re now looking for a contract Accounting/FP&A SME to join our team and ensure the technical accuracy of our accounting logic and outputs. Role Summary: As our Accounting Subject Matter Expert, you ll play a key role in validating product functionality from a technical accounting perspective. You ll partner closely with the Head of Product and Engineering teams to review feature specifications, assess GAAP and tax code alignment, and support documentation and onboarding materials with authoritative guidance. This is a contract role (3 6 months), ideal for a CPA or senior accountant with audit and financial systems experience. Key Responsibilities: Validate accounting logic and feature implementation to ensure GAAP compliance and audit-readiness. Review product designs and provide gap analysis or corrections related to financial reporting and tax compliance. Translate accounting requirements into structured documentation usable by engineering and product. Review and co-author knowledge base content, onboarding materials, and internal accounting logic guides. Audit trial balance mapping and financial outputs to ensure integrity and alignment with real-world expectations. Provide technical review of system-generated reports related to tax credit determination. Serve as a trusted internal advisor on GAAP, fund accounting nuances, and audit expectations. Qualifications: CPA/CA strongly preferred. 5+ years of experience in accounting, audit, or financial reporting. Deep knowledge of GAAP accounting, financial statement preparation, and familiarity with U.S. tax code. Prior experience with accounting software, ERP systems, or audit of financial tools. Strong communication skills with the ability to interface with both technical (engineering) and non-technical (product) teams. Bonus: Exposure to real estate, fund-level accounting, or Low-Income Housing Tax Credit (LIHTC) programs. Evaluation Matrix Must-haves: CPA (or CPA eligible with strong audit/FP&A background) 5+ years experience in GAAP accounting, audit or FP&A Familiarity with U.S. tax code (especially around credits/deductions) Experience with financial statement prep (especially from trial balances) Strong writing skills (for knowledge base / onboarding content) Nice-to-haves: Experience working cross-functionally with product/engineering or with accounting software Experience with accounting software validation or internal controls review Experience with fund accounting, real estate, or LIHTC Worked in startups or agile environments
Posted 2 weeks ago
8.0 - 13.0 years
10 - 18 Lacs
Hosur
Work from Office
Greetings from Tata Electronics, we are hiring for Projects and Facilities Department. Job Details: Role: Team Member and Lead (Individual contributor) Designation: Assistant Manager/Deputy Manager Experience - 8 to 15 Years Job Location: Hosur Job Description: Your main responsibilities will include, but are not limited to: Conceptualization, engineering design, analysis, specifications, calculations and documentation of mechanical hardware and/or systems for use in semiconductor manufacturing. Working with Design or Project Management organizations on large-scale designs and projects. Construction administration & site observations. Daily systems operation and operation data analysis Monitoring and management of utilities distribution, including power, steam, natural gas, water, compressed gases, instrumentation and control and so on. Routine system preventative maintenance and troubleshooting. Eligibility Criteria: Overview Projects management ( New and existing projects ) Infrastructure – building renovations / new constructions support -Contemporariness Tendering / bills – verification and support Capex - Consolidation / management and control. Asset management - Capital asset monitoring / commissioning and disposal Contractor management Capital procurement negotiation -along with sourcing team Layout modifications Building maps / statutory approvals CSR Projects – supports IMS / OHSAS / TBEM / 5 S Sustainability programs Regards, Team HR
Posted 2 weeks ago
0.0 - 5.0 years
3 - 5 Lacs
Sholinganallur, adyar
Work from Office
Job Overview Come work with a SME Multinational Chennai Headquartered company, located at Adyar. We are looking to hire a tech savvy, Facilities Manager to join our team. If you're serious about your next job, then this is an excellent place to grow your career. Make your next career move with us. Roles & Responsibilities Oversee, maintain, and inspect all designated propertues, buildings and shops Coordinate ongoing maintenance and inspections to comply with all relevant laws, codes, and compose policies for tenant management Oversee the Collection of rent, invoice payments and analyse operating statements Prepare the annual budget and report on financial performance regularly Manage the staff, vendor and contractor relationships Address occupant complaints, violations, and problems Prepare and maintain all records, correspondence, and files Establish and maintain relationships with occupants and co-owners Maintain the ongoing works and new projects within the complex Qualifications Bachelor's degree highly preferred; equivalent work experience in property/facility management will be considered 5 years of experience in property /facility management Highly proficient in productivuty tools - MS-Office / Google Sheets etc., ability to work with AI for analytics Strong interpersonal skills Proven ability to comply with operational policies and procedures, codes, and regulations Must be able to read, write, and speak fluent English and Tamil. Knowledge of Hindi is an advantage Exceptional organizational, problem-solving, and interpersonal skills
Posted 2 weeks ago
7.0 - 11.0 years
0 Lacs
pune, maharashtra
On-site
As the Manager of Marketing and Leasing within the India Commercial portfolio, you will be responsible for formulating and implementing strategies to maximize rental and occupancy of the assigned portfolio. Your role will involve providing strong strategic leadership and coaching to the team in securing new tenancies, identifying market segments, and prospects. Additionally, you will conduct market research on competitors and market benchmarks of rentals and occupancy costs. Furthermore, you will be accountable for preparing and checking the annual rental budget and rental forecast. It is crucial to provide regular updates to Management on market supply, demand, pricing, competition, and market positioning for the asset. To be successful in this role, you should possess a Bachelor of Science in Real Estate, Property Management, Estate Management, or Business Marketing. Additionally, you should have 7 to 10 years of relevant experience in marketing and leasing, with at least 3 years in a managerial capacity. A sound understanding of the real estate industry along with an extensive network of contacts is essential. Strong presentation, negotiation, and effective interpersonal skills are also required for this position.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
haryana
On-site
You will be working as a Wealth Manager - Real Estate Sales at myfollo.com, a technology brand of Valion P.R.E.F.O. that aims to revolutionize the Real Estate Advisory and Transactions business through its "Aggregate, Control & Transact" model. With a decade of experience, Valion P.R.E.F.O. has established itself as a trusted partner to numerous companies and families in India and Singapore. As a Wealth Manager, your responsibilities will include financial planning, investment management, and overseeing real estate transactions. Your daily tasks will involve interacting with clients to comprehend their financial objectives, providing guidance on investment strategies, conducting financial analysis, and efficiently managing property transactions. Additionally, you will be responsible for educating clients on insurance options and ensuring that their financial portfolio aligns with their long-term goals. To excel in this role, you should possess skills in Financial Planning, Finance, and Insurance, along with expertise in Investment Management and an in-depth understanding of real estate markets and property management. Strong customer service and relationship management abilities are crucial, along with exceptional written and verbal communication skills. The role requires you to work autonomously and take a proactive approach in engaging with clients. Prior experience in real estate sales or related fields would be advantageous. A Bachelor's degree in Finance, Business Administration, or a related field is required.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
nagpur, maharashtra
On-site
The Associate position at Rudra Property Nagpur is a full-time hybrid role that involves various responsibilities. These include client communication, property listing and management, conducting market research, handling documentation, and providing administrative support. As an Associate, you will be expected to work both in the office in Nagpur and remotely from home as needed. To excel in this role, you should possess strong client communication and customer service skills. Experience in property listing, property management, and documentation will be crucial. Additionally, proficiency in market research and analytical tasks is required. The ability to provide administrative support and maintain organizational efficiency is essential. The ideal candidate will be comfortable working independently and adapting to a hybrid work environment. Excellent written and verbal communication skills are a must. Knowledge of the real estate industry would be advantageous. A Bachelor's degree in Business Administration, Real Estate, or a related field is preferred for this position.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
delhi
On-site
As a Female Property Manager, you will be responsible for managing and maintaining a 5-floor property located in Hauz Khas, ensuring it remains clean, functional, and in excellent condition. Your primary duties will include overseeing daily maintenance tasks, promptly addressing wear and tear, and coordinating with various service staff such as plumbers, electricians, and carpenters. It is essential for you to reside in or near Hauz Khas to provide easy availability and full-time on-site presence. Your key responsibilities will involve supervising housekeeping and security staff, maintaining a daily checklist for property inspection, keeping records of maintenance work and vendor visits, handling emergency repairs efficiently, and ensuring the upkeep of all common areas within the property. Professional behavior and effective communication with tenants and vendors are crucial aspects of this role. To qualify for this position, you must be a female candidate living in or near Hauz Khas with prior experience in property or facility management. A strong understanding of basic maintenance tasks, physical agility to supervise across multiple floors, good communication, and problem-solving skills are essential. Punctuality, discipline, and full-day availability, along with basic computer or record-keeping skills, are preferred qualifications. This is a full-time, permanent position that offers benefits such as cell phone reimbursement, provided food, internet reimbursement, leave encashment, paid time off, and provident fund. As part of the application process, you will be asked questions about your residence location, age, expected salary, and ability to manage a 5-floor property. If you meet the requirements and are interested in a hands-on property management role, we encourage you to apply for this position. Your work location will be in person at the property in Hauz Khas, South Delhi.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
delhi
On-site
As a member of our team at Savera Stays, you will play a crucial role in our mission to transform properties into extraordinary getaways. Your primary responsibility will be reaching out to potential property owners to introduce them to our vacation rental and property management services. You will be engaging with clients, building partnerships, and onboarding new homes while maintaining strong relationships with existing clients. One of your key tasks will be to effectively convert guest inquiries into bookings through various communication channels such as messaging, calls, and follow-ups. You will also be responsible for managing lead and guest pipelines, as well as tracking conversions to ensure our business continues to grow. Additionally, you will provide support in pricing research, market analysis, and business pitches to contribute to the overall success of our company. Savera Stays envisions creating exceptional homes across the country, from coastal getaways to mountain retreats, and you will be an integral part of making this vision a reality. Join us at Savera Stays and be a part of crafting unforgettable moments for our guests, as we strive to offer luxurious and comfortable accommodations that leave a lasting impression.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
hyderabad, telangana
On-site
You will be joining SRI SLN PROPERTIES, a well-known name in the Real estate industry in the Telugu states, focusing on open plots in HMDA & DTCP Projects situated along various highways. As a full-time Property Advisor based in Hyderabad, your responsibilities will include managing property investments, delivering exceptional customer service, handling property management duties, and supervising the financial aspects of property transactions. To excel in this role, you should possess strong communication and customer service abilities, in-depth knowledge of property management and investments, financial expertise, relevant experience in the real estate or property sector, excellent negotiation skills, and the ability to build effective interpersonal relationships. You must also thrive in a dynamic, fast-paced environment. Ideally, you should hold a Bachelor's degree in Business, Real Estate, Finance, or a related field.,
Posted 2 weeks ago
2.0 - 5.0 years
1 - 5 Lacs
Hyderabad
Work from Office
Facilities Executive Corporate Solutions What this job involves: You will be the upper facilities managements trusted right hand on all facilities-related activities. Youll do this by performing routine site inspections to ensure all building processes and best practices are implemented and maintained. Where can processes be improved How can we save costs These are questions that will be at the forefront of the teams thinking. You, too, will always have an eye on this, contributing suggestions as they arise. Youll also lend the team a big hand by providing admin support including front desk duties, basic housekeeping and appointment coordination. Also part of your job scope is to hit key performance indicators and meet service level agreements At JLL, we put client satisfaction at the front and center of everything we do. If you share our values, we will be more than happy to work with you. In this role, youll be responsible for working closely with clients and suppliers onsite to identify their facility-related enquiries and requirements. Your planning and budgeting skills will also be vital to the job, as youll take part in the procurement of vendors and services from time to time. Do you value workplace safety If so, youll be a perfect fit for the job. In this role, you will ensure everyones health and safety by keeping safe workplace procedures in place and order. Youll also be expected to carry out these procedures, as needed. At the same time, this role puts you on the first line of defence against risks. As such, you will help implement and manage risk management programs, disaster recovery and business continuity plans. Youll also be expected to follow escalation and incident reporting procedures, and comply with the firms guidelines and strategies. Do you have a prior experience in facilities, property management, hospitality or other related fields Do you have an understanding oflocal occupational health and safety requirements, critical facilities and vendor management Are you knowledgeable in various property systems You are what were looking for! JLLs unmatched excellence is only made possible by team worka core value we want you to possess. As the facilities coordinator, we expect you to support the team and work well with others toward achieving targets. Likewise, you must have a proven track record of flawless project execution, all while following company standards and procedures. Ensuring that the team practices our I am JLL core behaviours is also under your mandate. It is important that you can easily interact with the general client staff and vendors to deliver efficient services. Well also count on you to address conflicts and conflicting priorities effectively. Likewise, you must be an excellent and resilient communicator who faces customers with a smileat all times, even when times get rough occasionally.
Posted 2 weeks ago
5.0 - 10.0 years
8 - 12 Lacs
Mumbai
Work from Office
Experience and understanding of end-to-end Finance Operations and Planning Processes and industry knowledge of the Finance processes which includes best practices, systems & tools driving efficiency in end-toend stages. Understanding of AP (Accounts Payables) and AR (Account Receivables) processes in Telecom Domain Understanding of the Finance systems and ERP such as SAP, Oracle etc. Experience in implementing Finance processes and tools/systems. Good knowledge and experience in reviewing, assessing, and designing Finance processes and workflows of following process areas Finance Enterprise Structure Accounting Controlling Funds Management Cash / Treasury Management Cost Mgmt. Profitability & Performance Mgmt. Budgeting and Planning Leasing & Property Management. Financial Closing, Consolidation & Reporting Mgmt. Procurement and Inventory Management.
Posted 2 weeks ago
4.0 - 8.0 years
5 - 9 Lacs
Gurugram
Work from Office
Expertise in EHS management systems (ISO 14001 and ISO 45001) Knowledge of Indian safety, health, and environmental regulation Implementation of HSE policies, procedures, and risk assessments Document control and reporting for EHS systems Support for property managers in safety systems and audits Preparation for ISO 14001 & 45001 audits and compliance Conducting necessary training for regulatory and corporate compliance Motivating property management to implement EHS systems effectively Performing safety inspections and suggesting improvements Assisting in incident investigations and recommending remedial measures Managing EHS data and providing statistical reports to clients
Posted 2 weeks ago
7.0 - 10.0 years
9 - 12 Lacs
Pune
Work from Office
Manager, Marketing and Leasing (Commercial) (Based in Pune, India) Date: 16 Jul 2025 Location: Pune, India Company: Mapletree The Role This position will be managing marketing and leasing activities within the India Commercial portfolio. Job Responsibilities Formulate and implement strategies to maximise rental and occupancy of the assigned portfolio. Provide strong strategic leadership and coaching to the team securing new tenancies, identifying market segments and prospects. Conducting market research of competitors and market benchmarks of rentals and occupancy cost. Responsible for preparing and checking annual rental budget and rental forecast. Providing regular updates to Management on market supply, demand, pricing, competition and market positioning for the asset. Job Requirements Bachelor of Science in Real Estate, Property Management, Estate Management, Business Marketing. 7 to 10 years of relevant experiences in marketing and leasing including 3 or more years in a managerial capacity. Sound understanding of the real estate industry with an extensive network of contacts. Strong presentation, negotiation and effective interpersonal skills.
Posted 2 weeks ago
7.0 - 8.0 years
1 - 4 Lacs
Mumbai
Work from Office
Assistant Property Manager Property and Asset Management What this job involves You will be in charge of the entire bouquet of Property Management Services provided at the site. Your role will be to ensure smooth operations at the facility/site by enhancing efficiency using innovation and technology. Your role will encompass and not be limited to: Ensuring manpower at the site is enabled to face challenges by guiding, grooming, developing and supporting them as and when required. Formulating suitable budgeting controls and Monitoring SLAs & KPIs for JLL and outsourced agencies towards effective service deliverance. Maintaining service level agreements and keeping performance indicator scores above excellence. Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments. Overseeing all vendor quotations and invoices. Ensure proper signoffs for attendance and all the required details for cost sheet submission. Ensuring timely submission of client approved cost sheet to JLL office and following up for the invoice. Ensuring Accuracy of billing information. Manpower planning for the site (playing a major role in their hiring process etc.) Conducting daily site rounds to ensure proper maintenance of all structures/ building facilities and services are carried out. Ensure proper teamwork for all the facilities. Assisting client SPOC in creating the annual budget for site operations and formulating strategies for effective management. Reviewing and ensuring data (hard and soft copy)/ e-mails/ client files are updated. Dealing with occupants queries in verbal/ written form. Ensuring robust complaint management process is in place and is followed meticulously Communicating and circulating information to occupants authorities on operational complications. Ensuring health and life safety regulations/ manuals are adhered on site All risk assessment recommendations are implemented and enforced for compliances. Creating business continuity plans. Resolving emergency maintenance matters with urgency. Maintaining exemplary relationship management with projects, consultants, contractors, govt. authorities, statutory agencies for ease and smooth operations and maintenance of the property. Creating and submitting the daily management report (DMR) and the monthly management reports (MMR). Coordinate and maintain the as-built drawing and transition document library. Work closely with the regional RO / HO / SME/ Training teams and ensure closures of all required reports. Facilitate the services under the Slogan No Safety No Work. Site dynamics: Work Schedule: Site team: e.g.: Property Manager +2 Other details if any Reporting: You will be reporting to Operation Manager. Sound like you Here is what were looking for: Being Analytical and Meticulous Understanding and managing people dynamics is core to your role. You must have a keen eye for detail and have excellent problem-solving skills Qualifications You will have a Degree / Diploma in Electrical/Mechanical /Civil /Marine Engineering OR equivalent, with min 7 to 8 years of work experience in Facility Industry /Real Estate/ Hotel or Construction Industry. For residential sites candidates with residential experience will be preferred.
Posted 2 weeks ago
14.0 - 15.0 years
50 - 55 Lacs
Bengaluru
Work from Office
A Guest Experience Director manages the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. What will I be doing As Guest Experience Director, you will manage the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience. A Guest Experience Director is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Meet, greet and direct Guests who enter the lobby area Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner Serve as a point of contact for long-stay Guests of 14 days or longer ensuring they feel comfortable and can ask advice or information from Guest Relations Manage, record and resolve promptly Guest or customer complaints Ensure a very high level of customer service is constantly maintained for Reception, Lobby area and Executive Lounge Demonstrate a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate Show creativity with ideas regarding lobby/reception decoration at suitable seasonal time periods in order to enhance the overall image and warmth of this area for the Guest Communicate with the Executive Lounge Manager and track and reward regular Guests for their loyalty and creativity; choose rewards that meet Guest preferences while remaining within the allocated budget Maintain good communication and work relationships in all hotel areas Maintain staffing levels to meet business demands Attend all Reception meetings and Executive Lounge Meetings Comply with hotel security, fire regulations and all health and safety legislation Act in accordance with policies and procedures when working with front of house equipment and property management systems Assist with other departments, as necessary What are we looking for? Guest Experience Director serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous managerial experience in a customer service function An ability to listen and respond to demanding Guest needs Excellent leadership, interpersonal and communication skills Accountable and resilient Commitment to delivering a high level of customer service Ability to work under pressure Flexibility to respond to a variety of different work situations It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous experience in a customer service function or a similar role A passion for delivering an exceptional level of Guest service High level of IT proficiency
Posted 2 weeks ago
1.0 - 3.0 years
3 - 7 Lacs
Kochi
Work from Office
The Revenue Analyst supports the GM/Director of Revenue Management in optimizing the hotel s revenue through effective pricing strategies, inventory control, and market analysis. This role is pivotal in ensuring that the hotel maximizes its profitability by analyzing trends, monitoring competition, and collaborating with other departments to align strategies with the hotel s overall goals. Key Responsibilities: Revenue Management: Assist in the development and implementation of pricing strategies aimed at maximizing hotel room revenue. Monitor and analyze competitors rates, demand trends, and market conditions to provide recommendations for pricing adjustments. Manage and optimize room inventory across various distribution channels, including OTAs (Online Travel Agencies), GDS (Global Distribution Systems), and the hotel s direct booking platform. Support the Revenue Manager in forecasting future revenue and occupancy trends based on historical data and market insights. Data Analysis and Reporting: Collect and analyze data from Property Management Systems (PMS), Central Reservation Systems (CRS), and other relevant sources to monitor revenue performance. Prepare daily, weekly, and monthly reports detailing revenue performance, occupancy rates, and other key metrics. Identify opportunities for revenue growth by monitoring key performance indicators (KPIs) such as RevPAR (Revenue per Available Room), ADR (Average Daily Rate), and occupancy levels. Collaboration and Communication: Work closely with the Sales, Marketing, and Front Office teams to ensure revenue strategies are effectively implemented. Participate in regular meetings to review revenue performance, discuss upcoming events, and adjust strategies as needed. Provide support and training to hotel staff on revenue management principles and best practices to ensure alignment with revenue goals. System Management: Maintain and update revenue management systems to ensure data accuracy and consistency across all channels. Assist in the implementation and management of new revenue management tools and technologies. Address any issues related to revenue management systems promptly to avoid disruptions in revenue operations. Strategic Planning: Contribute to the development of long-term revenue strategies, including pricing models, market segmentation, and distribution strategies. Support the Revenue Manager in conducting market research and competitive analysis to identify new opportunities for revenue enhancement. Assist in the preparation of the hotel s annual budget and revenue forecast.
Posted 2 weeks ago
10.0 - 20.0 years
20 - 35 Lacs
Goregaon
Work from Office
Facility Head, CAM Calculations, Team leading
Posted 2 weeks ago
10.0 - 20.0 years
20 - 35 Lacs
Thane
Work from Office
Facility Head, CAM Calculations, Team leading
Posted 2 weeks ago
1.0 - 3.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Job Summary: The Front Office Executive is the face of Brookfield for assisting the occupant company employees, visitors and VIP walking in in the respective buildings. They are also responsible for managing the lobby neatly and presentable throughout the day. They are responsible for answering and resolving the queries raised by the occupant company employees/ visitors and VIPs. They need to coordinate with respective vertical heads like Technical, housekeeping, EHS for rectification of complaints received from occupant company employees and update the status to respective staff who raised the query Role and Responsibilities: Attend to all queries raised by employees, visitors, vendors and manage the respective building lobby Support the occupant companies during their VIP movement/ client visit/ audits etc., Follow up with respective teams and support the occupant companies for non-availability of any kind of services for which developer is responsible Establish standard operating procedure pertaining to the function and deploy them for strict follow up Support and Coordinate for the events done from developer side for the occupant companies Create a good rapport with occupant company employees and provide them with confidence in the upkeep of all services and common areas Track the complaints received from occupant companies and coordinate for completion of work and send them an update on the task Supporting Property Manager in the respective functional areas Support all initiatives and adhoc requirement of the management Support all sustainability initiatives Submission of data for all routine reports like, daily, weekly, monthly and QBRs and furnishing all adhoc technical data required by cluster head/ property manager from time to time Support in maintaining ISO certifications/ 5S BEE/BSC/IGBC and other certifications and adherence to the certifications and standards Responsible for greeting clients and visitors to our office parks. Giving client directions to various parts of the office and contacting employees regarding visitors Responsible for maintenance and upkeep of the lobby/entry and exit areas with regards to cleanliness, availability of amenities, maintenance of stock of items required and updated information available on display boards wherever applicable Coordinate with other departments within the campus as and when required for completion of assigned tasks Any additional tasks assigned by the property management team eg., collaborating reports, completion of training plans, events, preparing for audits or review with management, etc Standardization checklist monitoring for lobby, meeting rooms and washrooms as applicable, ensuring correctness of data in emergency sheets/IAQ monitoring, digital tenant directory, functioning of aroma diffusers, window blinds Maintenance and upkeep of common areas accessed by internal team members, visitors, and clients. Upkeep of plants and planters in the lobby, shelves, artifacts, etc., in common areas. Job Summary: The Front Office Executive is the face of Brookfield for assisting the occupant company employees, visitors and VIP walking in in the respective buildings. They are also responsible for managing the lobby neatly and presentable throughout the day. They are responsible for answering and resolving the queries raised by the occupant company employees/ visitors and VIPs. They need to coordinate with respective vertical heads like Technical, housekeeping, EHS for rectification of complaints received from occupant company employees and update the status to respective staff who raised the query Role and Responsibilities: Attend to all queries raised by employees, visitors, vendors and manage the respective building lobby Support the occupant companies during their VIP movement/ client visit/ audits etc., Follow up with respective teams and support the occupant companies for non-availability of any kind of services for which developer is responsible Establish standard operating procedure pertaining to the function and deploy them for strict follow up Support and Coordinate for the events done from developer side for the occupant companies Create a good rapport with occupant company employees and provide them with confidence in the upkeep of all services and common areas Track the complaints received from occupant companies and coordinate for completion of work and send them an update on the task Supporting Property Manager in the respective functional areas Support all initiatives and adhoc requirement of the management Support all sustainability initiatives Submission of data for all routine reports like, daily, weekly, monthly and QBRs and furnishing all adhoc technical data required by cluster head/ property manager from time to time Support in maintaining ISO certifications/ 5S BEE/BSC/IGBC and other certifications and adherence to the certifications and standards Responsible for greeting clients and visitors to our office parks. Giving client directions to various parts of the office and contacting employees regarding visitors Responsible for maintenance and upkeep of the lobby/entry and exit areas with regards to cleanliness, availability of amenities, maintenance of stock of items required and updated information available on display boards wherever applicable Coordinate with other departments within the campus as and when required for completion of assigned tasks Any additional tasks assigned by the property management team eg., collaborating reports, completion of training plans, events, preparing for audits or review with management, etc Standardization checklist monitoring for lobby, meeting rooms and washrooms as applicable, ensuring correctness of data in emergency sheets/IAQ monitoring, digital tenant directory, functioning of aroma diffusers, window blinds Maintenance and upkeep of common areas accessed by internal team members, visitors, and clients. Upkeep of plants and planters in the lobby, shelves, artifacts, etc., in common areas. can assist in 5S admin department leads to conduct zone wise audits and maintain appropriate records for audit. Co-ordinate and ensure annual event Calendar are followed at the site and assist PM team with organizing monthly activities. Checking the fire alarm in the lobby and following protocols as advised Ensure no person without employee ID/visitor pass moves to tenant floor. Escalate to security manager in case the individual does not have employee ID/visitor pass Please be aware of all snags/faults in the respective tower allocated. Follow-up till closure. Communicate all issues to the concerned departments. Escalate to building manager, in case of delay. Please ensure the following area is checked on daily basis. 1. Lobby, entrance portico is neat and clean 2. AC working 3. All lights working 4. Air fragrance unit working, and lobby is felt with it 5. Rest rooms near and clean 6. Tissues/handwash/etc available 7. No water stagnation 8. Vanity counter neat and clean 9. Lobby plants positioned correctly, and it is clean. 10. All lift car interior is neat and clean. 11. All floor lift landing.
Posted 2 weeks ago
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