Program Manager - Network & Security Infrastructure

Job Title: Program Manager – Network & Security Infrastructure

Location: Mumbai, India

Job Summary:

We are seeking a highly experienced Program Manager – Network Infrastructure to lead and manage complex network infrastructure initiatives across enterprise environments. This role requires a deep understanding of networking technologies, project and program management methodologies, and stakeholder coordination to deliver secure, scalable, and high-availability network solutions.

The Program Manager will oversee end-to-end delivery of large-scale network programs, such as data center transformation, SD-WAN rollout, global MPLS migrations, wireless architecture upgrades, and integration with security platforms like Zscaler, Cisco ISE, and Palo Alto

Key Responsibilities

• Program Planning & Governance:

  • Define and own the overall program roadmap for enterprise network infrastructure projects.
  • Develop integrated program plans including scope, timelines, dependencies, risks, and resource allocation.
  • Establish governance mechanisms to monitor program health, track KPIs, and ensure alignment with business objectives.

• Technical Oversight & Execution

  • Provide technical leadership to ensure infrastructure designs meet high availability, performance, and security standards.
  • Collaborate with Network Architects and Engineers to oversee deployment of:
    • LAN/WAN infrastructure (Cisco, Juniper, Aruba)
    • Data Center Networks (VXLAN, EVPN, Spine-Leaf architecture)
    • Cloud networking (AWS Transit Gateway, Azure vWAN)
    • Wireless access solutions (802.1X, Cisco DNA Center, WiFi6)
    • SD-WAN and edge routing (Cisco Viptela, Fortinet, Versa)
  • Drive lifecycle management programs including hardware refresh, EOL/EOS upgrades, and patch compliance.

• Stakeholder Management:

  • Engage with C-level executives, InfoSec, compliance, cloud, and application teams to align program outcomes with enterprise goals.
  • Act as the primary point of contact for escalations, decision-making, and cross-functional coordination.

• Budgeting & Resource Management

  • Develop multi-year CAPEX/OPEX plans aligned with network strategy.
  • Optimize resource allocation across multiple concurrent projects; manage vendor SOWs, contracts, and performance (OEMs and MSPs).

• Risk, Compliance & Change Management

  • Identify risks and implement mitigation strategies using qualitative and quantitative risk assessments.
  • Ensure network changes adhere to change management policies (ITIL, ISO/IEC 20000).
  • Support audits and security assessments (e.g., PCI-DSS, ISO 27001, NIST 800-53) through documentation and control validation

Technical Expertise:

• Deep understanding of networking fundamentals (TCP/IP, BGP, OSPF, MPLS, QoS, NAT, DNS, DHCP)
• Proven experience managing large-scale deployments of:
  • Campus networks, WAN/LAN, SD-WAN
  • Firewalls (Palo Alto, Fortinet), NAC (Cisco ISE), ZTNA/SASE platforms (Zscaler, Netskope)
  • Network monitoring tools (SolarWinds, Thousand Eyes, Net Brain)
  • Familiarity with hybrid and cloud-native networking (AWS VPCs, Azure vNets, GCP Interconnects)

Project & Program Management:

• 15+ years of experience in IT program management, with at least 5 years in network infrastructure
• PMP, PRINCE2, or PgMP certification is required
• Proficiency with Agile/Scrum, SAFe, and waterfall methodologies
• Hands-on experience with project tracking tools (JIRA, MS Project, Smartsheet, Confluence).

Leadership & Soft Skills:

• Exceptional communication and stakeholder management skills
• Strong analytical thinking with a solution-oriented mindset
• Ability to lead cross-functional and distributed teams, including vendor/partner coordination

Preferred Qualifications:

• Master’s degree in computer science, Information Technology, or related field
• Network certifications such as CCNP/CCIE, JNCIP/JNCIE, or equivalent
• Experience with mergers, acquisitions, or large-scale network consolidation programs
• Experience integrating with security platforms and frameworks like MITRE ATT&CK, Zero Trust Architecture, or SASE.

Key Performance Indicators (KPIs)

• On-time and within-budget delivery of network programs.
• % reduction in network outages/downtime post-implementation.
• Compliance adherence scores (ISO 27001, NIST).
• Stakeholder satisfaction (via program reviews/CSAT).
• Risk mitigation effectiveness and issue resolution turnaround time.

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Applications from people with disabilities are explicitly welcome.