Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in Kolkata
>
Wipro
>
Customer Support Associate - International Non-Voice Process

Customer Support Associate - International Non-Voice Process

Wipro

0 - 1 years

2 Lacs

Kolkata

Posted:6 months ago| Platform:

Apply

Skills Required

English Writing Customer Support Communicative English Non Voice Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hiring Parameters: Should be a graduate with all the educational documents in place. Should be comfortable with Night Shift and Work from office. Should be staying within the cab boundary of 25 KMS from Wipro Salt Lake Sec - 5 Should have all the employment proof as a supporting documents. Should have mandatory govt id proof PAN, Aadhar and Voter ID. Roles & Responsibilities Customer relationship administration Meeting Customer's expectations / targets / metrics / Key Performance Indicators Usage of the Customer's tools / Follow up of the Customer's processes & procedures Management of all incoming requests. Management of the backlog Addressing all verbal requests and complaints received from the Customer Process improvements proposals / implementation Manages Customer relationship through providing daily operational support Keeps Customer informed of progress at all stages Skill Required Computer (internet, MS Office package) Good command of English (both written & spoken) Customer relations management Very good verbal communication skills Rigorous and accurate working style Preferred candidate profile : Immediate Joiners Perks and benefits: Night Shift Allowance and Cab facility. Interested candidate are welcome. Documents to carry: 2 copy of CV and write HR-Raushan on the top of the CV for reference.

More Jobs at Wipro

Data Scientist + Operational Research /Optimization

Pune, Bengaluru, Mumbai (All Areas)

5 - 10 yrs

INR 10 - 19 Lacs

Developer - L4

Pune

5 - 8 yrs

INR 7 - 9 Lacs

Principal Consultant - Tech & Impl - L1

Pune

8 - 10 yrs

INR 20 - 25 Lacs

Customer Support Associate - International Voice Process

Kolkata

Experience: Not specified

INR 2 - 4 Lacs

Customer Support Associate - International Non-Voice Process

Kolkata

Experience: Not specified

INR 2 - 2 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Wipro

Information Technology & Services

Bengaluru

Login to

Please Verify Your Phone or Email

Confirm Action

Customer Support Associate - International Non-Voice Process