About Us
For over 20 years, Smart Data Solutions has been partnering with leading payer organizations to provide automation and technology solutions enabling data standardization and workflow automation. The company brings a comprehensive set of turn-key services to handle all claims and claims-related information regardless of format (paper, fax, electronic), digitizing and normalizing for seamless use by payer clients. Solutions include intelligent data capture, conversion and digitization, mailroom management, comprehensive clearinghouse services and proprietary workflow offerings. SDS’ headquarters are just outside of St. Paul, MN and leverages dedicated onshore and offshore resources as part of its service delivery model. The company counts over 420 healthcare organizations as clients, including multiple Blue Cross Blue Shield state plans, large regional health plans and leading independent TPAs, handling over 500 million transactions of varying types annually with a 98%+ customer retention rate. SDS has also invested meaningfully in automation and machine learning capabilities across its tech-enabled processes to drive scalability and greater internal operating efficiency while also improving client results.SDS recently partnered with a leading growth-oriented investment firm, Parthenon Capital, to further accelerate expansion and product innovation.Location : 6th Floor, Block 4A, Millenia Business Park, Phase II MGR Salai, Kandanchavadi , Perungudi , Chennai- 600096Smart Data Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge skill and or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions. Due to access to Protected Healthcare Information, employees in this role must be free of felony convictions on a background check report.
Responsibilities
Duties and Responsibilities include but are not limited to:Job AccountabilitiesWe are looking for a proactive, people-first leader who can bring clarity, accountability, and momentum to our product development team. This role is perfect for someone who thrives on mentoring, driving outcomes, and aligning teams with a culture of integrity, innovation, and client obsession. You don’t need to be deeply technical—but you must understand the full software development lifecycle (SDLC), Agile methodology, Scrum and know how to get the best out of people.What will You Do?
- Understand business requirements and associated testing documentation to ensure clarity and completeness with a strong proficiency in Business Rule Documents (BRDs), test planning and execution, and creating comprehensive product and user documentation.
- Manager and lead the Product Development teams, including Project Managers (PMs), Business Analysts (BAs), Quality Assurance (QA) professionals, and Technical Writers
- Plan project timelines and manage sprints in alignment with delivery goals
- Conduct daily stand-up meetings and ensure team alignment across functions
- Provide hands-on project management with a strong grasp of tools, methodologies, and delivery frameworks
- Monitor and guide developers, project managers, and analysts to maintain high performance and accountability
- Identify gaps in execution, mentor team members, and make critical decisions when required
- Collaborate with leadership to translate organizational vision into actionable strategies
- Foster a culture of ownership, innovation, and a relentless focus on client success
- Oversee the full software development lifecycle to ensure on-time, high-quality deliverables
- Support hiring, onboarding, and performance management processes across the team
- Willingness to travel internationally as required
- Perform other duties as assigned to support business goals
What You Bring
- Solid experience in software delivery, project leadership, or team management
- Strong understanding of SDLC, Agile practices, Scrum and cross-functional collaboration
- Proven ability to mentor, motivate, and hold teams accountable
- Excellent communication and stakeholder management skills
- A mindset rooted in proactiveness, integrity, and innovation
Skills And Qualifications
- Bachelor's degree in computer science, Engineering, Business, or a related field ( master’s preferred)
- 6+ years of experience in software delivery, project coordination, or team leadership
- Strong grasp of SDLC methodologies (Agile, Scrum, or hybrid models)
- Proven ability to lead cross-functional teams and drive accountability
- Excellent mentoring and coaching skills to uplift underperforming team members
- Strategic thinker with a bias for action and a knack for simplifying complexity
- Strong interpersonal and communication skills to align diverse stakeholders
- Comfortable making tough decisions and managing change with empathy and clarity
