99 Jobs in Sholinganallur

Senior Software Engineer About The Role The Senior Software Engineer – Java will play a pivotal role in designing, developing, and maintaining high-performance for Hapag-Lloyd. The role requires deep expertise in Java and microservices-based architecture, along with a strong focus on code quality, performance, and scalability. The ideal candidate will be a passionate engineer who thrives in a Java development agile environment and brings a solution-oriented mindset to collaborative product development. Key Responsibilities & Tasks Software Development & Design Design and develop scalable, reliable, and high-performance backend applications using Java, JPA, Kafka, Microservices, Junit, API and PostgreSQL. Build and maintain microservices architecture using industry best practices. Ensure application performance, uptime, and scalability through code quality, caching, and efficient database interaction. Write clean, efficient, well-documented code with high unit test coverage using JUnit. Develop and integrate RESTful APIs that comply with HLTC’s UX and design standards. Systems Integration & Tools Work with messaging systems such as Kafka to build real-time data processing services. Implement and optimize data access using SQL /PostgreSQL databases. Participate in the design and implementation of DevOps pipelines for CI/CD. Quality, Testing & Documentation Conduct regular code reviews and participate in peer programming and Peer coding Review. Perform system testing, validation, and verification across development stages. Contribute to technical documentation throughout the software development lifecycle. Agile Collaboration & Continuous Improvement Collaborate closely with Product Managers, Engineering Managers, Scrum Masters, QA Engineers, and developers in agile teams. Participate in sprint planning, retrospectives, and demos. Remain current on new technologies and drive adoption of best engineering practices across the team. BEHAVIOUR & APPROACH Strong analytical and problem-solving skills Team-oriented with excellent communication and collaboration skills Passion for clean code, architecture, and continuous learning Ability to work independently with a proactive approach to problem-solving Work Experience 5–7 years of hands-on experience in backend development using Java, J2EE, JPA, Junit, Kafka(desirable), Microservices and REST APIs. Experience building distributed systems and working in microservices-based architecture. Proficient with Kafka and message-driven architecture. Strong experience with relational and NoSQL databases (e.g., SQL Server, PostgreSQL, MongoDB). Sound understanding of modern DevOps practices, including CI/CD pipelines, containerization, and cloud deployment. Experience working in Agile/Scrum-based teams with exposure to software lifecycle tools (e.g., Git, Jenkins, JIRA). Technical Skills Java, JPA, Junit, Microservices Kafka (Desired), REST API development SQL, PostgreSQL Git, Maven/Gradle, Jenkins (Desired), Familiarity with Docker, Kubernetes, and cloud platforms (AWS/Azure) is a plus EDUCATION & QUALIFICATIOIN Bachelor’s degree in computer science, Engineering, or related discipline What We Offer Competitive salary Self & Family Health Insurance Term & Life Insurance Bonus Employees’ Deposit Linked Insurance Scheme (EDLI) Learning & Development through HL Academy Flexible Work from Home Leave Travel Allowance Variable performance bonus Recreation facilities Privilege, Casual and Sick leaves Show more Show less

Hiring for Customer Support executive Good Communication required Freshers & Experience can apply Immediate joining required Easy selection More info pls call HR Janani - 6382190298 & HR - 7826016280 Required Candidate profile BPO, Customer Service, Kannada, Malayalam, Domestic Voice Process, Inbound Voice Process, Tamil Voice Process, Telecalling, LG, Collection Process, Call Center, Hindi, Airtel, VI Perks and benefits PF

Job Opening ID-20322 Pre School Teachers needed for a reputed International Preschool in Sholinganallur, Chennai, Tamilnadu-600119 Key Details: Location: Sholinganallur, Chennai Salary: 20k to 25k Role Type: Full-time Joining : Immediate (Asap) Local Candidates Preferred Responsibilities: Create a nurturing and engaging learning environment for young learners. Plan and conduct creative, play-based educational activities. Monitor and support the social, emotional, and intellectual development of children. Collaborate with parents and maintain progress reports. Qualifications: Graduate / NTT / D.Ed / ECCEd background preferred. 1 to 5 years of experience in early childhood education. Strong communication and interpersonal skills. Should have a pleasing personality and excellent communication Candidates Preferred from nearby locations like Sholinganallur,Thoraipakkam, Karapakkam, Siruseri, Navalur, Akkarai, Uthandi, Palavakkam, Injambakkam,Medavakkam,Neelankarai,Panaiyur, Sithalapakkam, Semmencherry School Timings : 8:30 a.m to 5:00 p.m Apply now to be part of an inspiring journey in early education! Interested candidates, kindly respond at neha@educohire.com

Core Java.Spring framework,RESTful APIs,Microservices architecture.,like MySQL/PostgreSQL,JUnit/TestNG.CI/CD pipelines, Agile methodologies, and DevOps practices NOTE:Willing to work SINGAPOOR timings

Key Responsibilities: Strong experience in O365. Manage and optimize Azure resources, including virtual machines, storage accounts, VNets, AKS, and more. Develop and maintain infrastructure as code using tools like ARM templates, Terraform, or Bicep. Ensure security, compliance, and cost optimization across the Azure environment. Implement and manage CI/CD pipelines using Azure DevOps or similar tools. Monitor and troubleshoot performance and reliability issues. Collaborate with cross-functional teams including developers, architects, and security engineers. Provide leadership and mentorship to junior engineers. Stay up to date with Azure platform updates, best practices, and new technologies. Preferred Skills: Experience with hybrid cloud or multi-cloud environments. Knowledge of scripting languages (PowerShell, Python). Familiarity with monitoring tools (Azure Monitor, Log Analytics, Application Insights). Strong analytical and problem-solving skills. Excellent communication and documentation skills.

Fast API, AKS, Azure Cosmos, Python

🌞 Exciting Summer Internship Opportunity – Join Us for Up to 3 Months! 🌟 🎓 Open to Students & Fresh Graduates | 🕒 Duration: Up to 3 Months | 💰 Stipend: Up to ₹7,000/month Are you ready to make your summer count? We're offering dynamic internship opportunities across multiple domains where you can learn, grow, and make an impact! 🚀 Internship Roles Available: 📢 Marketing Interns – Help us drive growth and engagement across digital platforms. 🧠 Sales Interns – Be part of our revenue engine and learn the art of strategic selling. 💼 HR Interns – Support talent acquisition, engagement, and culture-building initiatives. 🎨 Graphic Design Interns – Bring ideas to life with creativity and visual storytelling. 🎯 What You’ll Gain: ✅ Hands-on industry experience ✅ Mentorship from experienced professionals ✅ Opportunity to work on live projects ✅ Internship certificate & performance-based recommendation 📌 Who Can Apply? College students, recent graduates, or anyone looking to gain real-world experience in the above domains Passionate, proactive, and eager to learn 📅 Start Date: Flexible 📍 Location: Sholinganallur, Chennai 🔗 Apply Now: Send your resume and portfolio (if applicable) to scout@mentorfox.io 📬 For queries, reach out to us at curious@mentorfox.io #InternshipOpportunity #SummerInternship #HRInternship #MarketingInternship #SalesInternship #GraphicDesignInternship #CareerLaunch #HiringInterns #Students #Freshers #InternWithUs Show more Show less

Sholinganallur location: (Videocon D2H Process) (60 Open positions) Process: Videocon D2H Inbound voice process-Tamil Should be flexible for rotational shifts Male/Female candidates Qualification: +2 Pass & above Should reside near Sholinganallur locations Immediate joiners only CTC: 12000/Fixed (No ESI & PF) + Attendance Bonus Address: Tek Meadows Campus Rajiv Gandhi Salai, Chennai, Tamil Nadu 600119. Opp Accenture & Near Dollar Bus Stop Contact : Yuva HR 9442142545 Show more Show less

Responsibilities: Managing day to day Technical & House keeping Operations Handling helpdesk ticket tracking and closing Handling customer Handling Consumables Handling PPM Maintaining the quality Service Employees training Health insurance Provident fund

We are hiring for Loan syndication. **Looking for immediate joiners only**. Exp: 2 to 5 years Work Experience: Experience in Loan IQ application is MUST Work Location : CDC-5, Sholinganallur, Chennai. Shift Timings: Night Shift Only Work Model: All five days Work from Office only. No WFH and No Hybrid. Commute: One-way cab (Drop facility from Office) Role & responsibilities Handling the day to day processing in the Loans Syndication Domain, resolving queries in a timely manner. Ability to work on relevant Workflow tools / systems such ACBS, Intellimatch, GBS, GAOS, WSO Indepth & strong process Knowledge in areas such as Bilat, Syndicated, Agency, Loan trading, Static Data, Assignmets, Transfers ,Dairy management. & management of KRI's with in the bench mark levels To strive to create a healthy and fun filled Environment in the team Display interpersonal skills in handling the day to day operations on the floor. Suggest and work on process improvements Ideas Advanced knowledge of PC technology, applications & online tools expecially MS Office tools. Very Good written & spoken communication skills; Good Analytical Skills & problem solving skills Pro-active & Positive Attitude Ability to Work efficiently and effectively in a team; Excellent Customer facing Skills and Ability to build Rapport with Clients Have the ability to escalate issues with a view to bringing about a win-win resolution Basic phone & email ettiquettes are desirable as candidate would need to interact with on-shore clients/external entities on a regular basis. Preferred candidate profile Strong focus on process results, accuracy. Good analytical skills and effective time management in prioritizing work Sound understanding of the Syndication Loan products and Processes Should possess good training and coaching skills Flexible and adaptable to change Should have experience in Capital Market products especially in Loan Sydication with Loan IQ Should have experience of handling customer KPI reporting. Proficient in Microsoft Office applications Good communication and Query handling skills. Note: Please share resume on ramakanth.sripati@wipro.com

Manage day-to-day operations of electrical systems, including HT/LT panels, transformers, UPS, DG sets, and distribution systems. Monitor and maintain electrical infrastructure to ensure safety, reliability, and energy efficiency. Conduct preventive and breakdown maintenance of electrical installations and equipment. Coordinate with vendors, contractors, and utility service providers for maintenance and statutory inspections. Ensure compliance with electrical safety standards and statutory regulations (CEIG, IE Rules, etc.). Maintain and update all documentation, checklists, and maintenance logs (as per ISO or internal standards). Respond to electrical emergencies and troubleshoot faults with minimal downtime. Support energy conservation initiatives and recommend improvements. Conduct periodic audits, testing, and inspections to ensure equipment health. Supervise a team of technicians and ensure work quality and timely execution. Role & responsibilities Preferred candidate profile Diploma or B.E./B.Tech in Electrical Engineering. 3 to 6 years of experience in electrical maintenance, preferably in facility or property management. In-depth knowledge of electrical systems, safety procedures, and compliance. Familiarity with BMS, EMS, and CMMS systems is an advantage. Good interpersonal and communication skills. Willingness to work in shifts and handle on-call duties when required.

Company Description Campus K School focuses on nurturing curiosity, exploration, and imagination in children during their formative years. The school empowers students to pursue their passions by providing an enriching and motivating environment. Campus K's vision is for every child to learn with curiosity, understand through exploration, and invent with ingenuity, while their mission is to holistically transform education through rich knowledge programs and personalized coaching. Role Description This is a full-time on-site role for a Primary Teacher at Campus K School located in Sholinganallur. The Primary Teacher will be responsible for curriculum development, teaching elementary education, effective communication with students and colleagues, and fostering a positive learning environment. Qualifications Curriculum Development skills Teaching skills Elementary Education expertise Strong Communication abilities Background in Education Experience with child-centered learning approaches Certification in Primary Education Show more Show less

Internship Opportunity Marketing & Digital Promotions. Locations: Chennai | Trichy | Coimbatore | Bangalore Duration: 3 Months Eligibility: Freshers from reputed B-Schools with a background in Marketing/Media/Digital We are inviting passionate and creative Marketing Interns for a 2-month internship opportunity across South India! If you're someone who enjoys building brands, loves creating engaging content, and is eager to promote businesses through social media platforms, this is your moment to shine! What You'll Do : Assist in executing digital marketing campaigns Create content for social media and web platforms Contribute to brand strategy and on-ground marketing efforts Collaborate with dynamic cross-functional teams We're looking for individuals who are enthusiastic, digitally savvy, and ready to make an impact. Interested? Reach out to us at 9840815258 (WhatsApp your resume)

Job description- To effectively conduct and communicate nursing assessments effectively with HCL patients and their families. To effectively conduct and communicate routine and urgent nursing assessments effectively with HCL Healthcare clinical providers, including doctors, other nurses, and ancillary provider staff. To effectively coordinate patient care and referrals for doctors and other care providers from multiple health care departments and clinics. To conduct the following procedures accurately and consistently. Measure and assess every patients vital signs. Lab sample collection including phlebotomy as needed. Administers immunizations, other injections, medications, and other treatments. Assist all doctors with procedures as needed. Patient education and health counselling Practice knowledgeable and compassionate support and guidance to patients and their families Participate and coordinate patient care and health awareness activities outside the clinic. Participate in all Clinic Practice Meetings, external clinic activities, and meetings/committees as needed. To actively participate in programs for quality improvement in nursing practices. Job requirements - We at HCL Healthcare are urgently looking forward to hire candidates for the post of 'Nurse' for Chennai, Kolkata & Coimbatore location. Please find below other details: Designation- Nurse Work Location- HCL Technologies, Sholinganallur (Chennai) Job Timings- 6 Days working (Rotational Shift-Morning/Evening) Work from office-100% Salary up to 33K CTC per month. Other Benefits- Paid Leaves + Health Insurance. Experience - Min 3 years on paper Registration - State Nursing Council registration is mandatory. Qualifications - GNM / BSc Nursing Qualifications - GNM / BSc Nursing Job Type - OPD / OHC job for corporate employees As a Nurse, you are expected to perform to facilitate disease prevention, health promotion, and clinical management of various health problems and disorders within your clinical / nursing capacity and ability to perform. If keen, Please share profile to Rakhi Bhardwaj at Rakhi.bhardwaj@hcl.com

Position IT FinOps Analyst – On Premise Company Hapag-Lloyd Location Chennai, India Reporting to Director IT Run Cost Financial Operations Website www.hapag-lloyd.com If you're interested, please share your resume at this email address: divya.rajendran@hlag.com. THE ROLE –IT FinOps Analyst – on premise This is a global role and oversees end-to-end mainframe estate at Hapag-Lloyd from cost perspective. The role represents a great opportunity to join an organisation of significant scale that is transforming to a platform operating model and looking to modernise its traditional application landscape and needs a strong analyst to help on that journey. An experienced leader with a proven track record of mainframe usage data analytics, operational excellence, and FinOps functions for large organisations and driving cost efficiency will find this role appealing. A high-level role overview follows: The IT FinOps Analyst – On Premise will be accountable for: Accountabilities Mainframe Cost Management & Optimization: Collaborate across teams to manage mainframe and on-premise estate budgets, track spending, and identify cost savings. Monitor mainframe and on-premise estate usage, investigate anomalies, and work with the stakeholders to optimize resource utilization. Design reports and KPIs to track mainframe and on-premise estate spend and budget performance. Develop and implement cost optimization strategies (reserved instances, savings plans, etc.). Automate and improve FinOps processes for efficiency. Mainframe Cost Analysis & Reporting: Analyse mainframe and on-premise estate spend data to derive insights for strategic decisions. Participate in business case development, cost modelling, and TCO calculations. Crete mainframe and on-premise estate cost optimization frameworks and governance mechanisms. Partner with service providers to understand and collect mainframe spend data. Generate reports on mainframe and on-premise estate consumption and identify cost optimization opportunities. Mainframe Governance & Collaboration: Establish strong cost management practices for Mainframe and on-premise estate. Define and track cost performance KPIs. Implement cost optimization governance strategies. Collaborate with IT, Finance, and other teams to drive cost optimization. Help define and implement tagging standards for resources. Build strong relationships with internal and external partners. Coordinates across the global organisation and with suppliers as required to build the visibility of the cost saving initiatives planned, ongoing or required. Chennai has just recently been established as one of 3 global IT hubs for Hapag-Lloyd and will be the global IT operations hub. This role based in Chennai has responsibility for establishing the functional strategy for Run Efficiency and for building up the required capabilities in Chennai and other global locations as necessary to realise the remit of the function, which includes cost analytics, initiative program management, lean process excellence, automation, software licence management002E Responsibily breakdown Core Responsibilities for IT FinOps Analyst – On Premise: Collaborate with stakeholders to manage mainframe budgets, track spending, and identify cost reduction opportunities. Analyze mainframe utilization data to optimize resource allocation and capacity planning. Design reports and KPIs to track mainframe and on-premise spend and performance, analyze mainframe cost data to identify trends and cost drivers. Develop and implement cost optimization strategies for software change cycles, new releases, decommissioning, etc. Automate and improve FinOps processes for the mainframe and on-premise environments. Participate in business case development, cost modeling, and Total Cost of Ownership (TCO) calculations for mainframe and on-premise resources. Establish strong cost management practices, define and track run cost performance KPIs, and implement cost optimization governance strategies. Collaborate with IT, Finance, and other teams to drive cost optimization for the mainframe. Help define and implement standards for mainframe and on-premise estate resource management. Build strong relationships with internal stakeholders and external vendors involved in mainframe and on-premise estate operations. Stakeholders IT Leadership Globally Centre of Excellence Platform Engineering Teams Finance Managers IT Operations Teams Perks and Benefits at HLTC : Recreation: Play area with PS5, Table Tennis, Foosball, Carrom, and Chess Financial & Health: Provident Fund, Gratuity, Performance Bonus, Medical Insurance, Leave Travel Allowance Work-Life Balance: Hybrid model after probation confirmation based on Manager's approval (3 days in office, 2 days WFH), Generous Leave Policies Facilities: Car/Bike Parking, Food Court, Modern Office Environment Professional Development: HL Academy - Training Programs, Career Growth Opportunities, Employee Referral Policy Show more Show less

Position Summary We are looking for AI Process Specialist which offers a unique opportunity to shape the future of Hapag-Lloyd. If you are a skilled Software Developer with a passion towards AI with best Software Development practices, we invite you to apply and be part of our innovative team. Job Description Develop our company-tailored AI solutions in areas like code completion and code review assistances and improve the functionality and accuracy of AI tools Contribute to the design, implementation, and testing of LLM features and functionalities To evaluate and support code quality initiatives (Ex: Code Review) Develop and deliver training sessions on the effective use of AI tools for code reviews and other development processes with standard KPIs to measure. Mentor and guide development teams on AI Tool Usage practices Skills 10-12 Yrs of overall IT Experience 5-8 yrs of experience in Java programming knowledge Understanding of software development methodologies and best practices particularly java development frameworks At least 3+ years of experience in Code Reviewing and coaching Excellent problem-solving and communication skills, with a passion for mentoring and knowledge sharing Experience with AI tools and machine learning concepts is highly desirable High proficiency in spoken and written English and very good communication skills Experience in Teaching and Coaching.1+ years of experience in Java Microservices Framework What We Offer Competitive salary Self & Family Health Insurance Term & Life Insurance OPD Benefits Employees’ Deposit Linked Insurance Scheme (EDLI) Learning & Development through HL Academy Flexible Work from Home Leave Travel Allowance Variable performance bonus Recreation facilities Privilege, Casual and Sick leaves Show more Show less

oversee all residential site executions, complete work on time. Required Candidate profile only residential and commercial experience candidates

Position IT FinOps Analyst – Cloud Company Hapag-Lloyd Location Chennai, India Reporting to Director IT Run Cost Financial Operations Website www.hapag-lloyd.com If you're interested, please share your resume at this email address: divya.rajendran@hlag.com. THE ROLE – IT fINoPS aNALYST - Cloud This is a global role and oversees end-to-end cloud estate at Hapag-Lloyd from cost perspective. The role represents a great opportunity to join an organisation of significant scale that is transforming to a platform operating model and looking to modernise its traditional application landscape and needs a strong analyst to help on that journey. An experienced leader with a proven track record of cloud usage data analytics, operational excellence, and FinOps functions for large organisations and driving cost efficiency will find this role appealing. A high-level role overview follows: The IT FinOps Analyst – Cloud will be accountable for: Accountabilities Cloud Cost Management & Optimization: Collaborate across teams to manage cloud budgets, track spending, and identify cost savings. Monitor AWS and Azure cloud usage, investigate anomalies, and work with the stakeholders to optimize resource utilization. Design reports and KPIs to track cloud spend and budget performance. Develop and implement cost optimization strategies (reserved instances, savings plans, etc.). Automate and improve FinOps processes for efficiency. Cloud Cost Analysis & Reporting: Analyse cloud spend data to derive insights for strategic decisions. Correlates monthly reporting on cloud costs across all cloud service providers to provide enterprise-wide summary and consumption vs. budget analyis. Participate in business case development, cost modelling, and TCO calculations. Crete cloud cost optimization frameworks and governance mechanisms. Partner with service providers to understand and collect cloud spend data. Generate reports on cloud consumption and identify cost optimization opportunities. Cloud Governance & Collaboration: Establish strong cost management practices for AWS and Azure. Define and track cost performance KPIs. Implement cost optimization governance strategies. Collaborate with IT, Finance, and other teams to drive cost optimization. Help define and implement tagging standards for resources. Build strong relationships with internal and external partners. Coordinates across the global organisation and with suppliers as required to build the visibility of the cost saving initiatives planned, ongoing or required. Chennai has just recently been established as one of 3 global IT hubs for Hapag-Lloyd, and will be the global IT operations hub. This role based in Chennai has responsibility for establishing the functional strategy for Run Efficiency and for building up the required capabilities in Chennai and other global locations as necessary to realise the remit of the function, which includes cost analytics, initiative program management, lean process excellence, automation, software licence management. Responsibily breakdown Core Responsibilities for IT FinOps Analyst - Cloud: Collaborate with stakeholders to manage cloud budgets, track spending, and identify cost-saving opportunities. Coordinate periodic reviews across the organization and with suppliers to establish global visibility of planned, ongoing, and required cloud cost-saving initiatives. Establish strong cost management practices for AWS and Azure, define and track cloud cost performance KPIs, and implement cost optimization governance strategies. Monitor cloud usage, investigate anomalies, and work with stakeholders to optimize resource utilization for cost efficiency. Design reports and KPIs to track cloud spend and performance, analyze cloud spend data to derive insights for strategic decisions. Develop and implement cost optimization strategies like reserved instances, savings plans, etc. Automate and improve Cloud FinOps processes for efficiency. Participate in business case development, cost modeling, and Total Cost of Ownership (TCO) calculations for cloud resources. Collaborate with IT, Finance, and other teams to drive cost optimization. Partner with service providers to understand and collect cloud spend data. Build strong relationships with internal and external partners. Help define and implement tagging standards for cloud resources for better cost allocation and tracking. Stakeholders IT Leadership Globally Cloud Centre of Excellence Platform Engineering Teams Finance Managers IT Operations Teams Perks and Benefits at HLTC : Recreation: Play area with PS5, Table Tennis, Foosball, Carrom, and Chess Financial & Health: Provident Fund, Gratuity, Performance Bonus, Medical Insurance, Leave Travel Allowance Work-Life Balance: Hybrid model after probation confirmation based on Manager's approval (3 days in office, 2 days WFH), Generous Leave Policies Facilities: Car/Bike Parking, Food Court, Modern Office Environment Professional Development: HL Academy - Training Programs, Career Growth Opportunities, Employee Referral Policy Show more Show less

Company Background Founded in 1847, the roots of Hapag-Lloyd AG go back to the 19th century, when the company set sail for New York with their first ships of general cargo and passengers. From these beginnings, Hapag-Lloyd has grown into a leading and globally active container liner shipping company with an exciting history founded on core company values. With a fleet of 266 modern container ships and a total transport capacity of 2.0 million TEU, Hapag-Lloyd is one of the world's leading liner shipping companies. In the liner shipping segment, the company has 13,500 employees at locations in 140 countries with 403 offices. Hapag-Lloyd has a container fleet of 2.9 million TEU – including one of the largest and most modern fleets of reefer containers. Worldwide, 113 liner services ensure fast and reliable connections between more than 600 ports on all continents. In the Terminal & Infrastructure segment, Hapag-Lloyd bundles its holdings in 20 terminals in Europe, Latin America, the USA, India and North Africa. Around 2,900 employees work in the Terminal & Infrastructure segment and complementary logistics services at selected locations. "We care. We move. We deliver." – these are our corporate values, and they are at the heart of everything we do. Our values tell a story about where we come from. They define who we are, and they guide us on our path into the future. They guide the way we do business, inspire us, motivate us, and help us find the right path like an inner compass – together. Our values are not only linked to our actions and business activities, but also to our vision and mission. In 2018, we set ourselves the goal of becoming the "Number One for Quality". We have a clear strategy that will help us along the way. Our values are a guiding force that will enable us to implement this strategy in a sustainable way. "Connecting the world across oceans" – that's what we stand for at Hapag-Lloyd. That's our goal, and that's what we've always done – for more than 175 years. Today, we connect companies, markets and economic systems. We facilitate global trade, promote the prosperity of countries and businesses, and open up new opportunities wherever we operate. Our greatest asset on this journey is our 14,500+ employees around the globe. And what unites us all is our common culture and our values: "We care. We move. We deliver." THE IT ORGANISATION A globally focused shipping and terminal organisation, Hapag-Lloyd is continuing to drive an ambitious and complex change and transformational program to modernize the applications enabling the digital journey of its customers. Hapag-Lloyd’s strategy depends on a successful digital transformation. As such, the business is building competitive advantage through technology and digitising interaction with customers and its core operational processes. Against this backdrop, the Global One IT has a mandate from the executive board to lead the technology transformation of Hapag-Lloyd. This role is based in Chennai which has just recently been established as one of 3 global IT hubs for Hapag-Lloyd and will be the global IT development hub. The Software Engineer is required to play a crucial role in helping Hapag-Lloyd to achieve its goals by successfully innovating and creating world class solutions while optimizing the costs as efficiently as possible. About The Role The Freight Information System (FIS) Core team builds the foundation of the next generate platform called FIS3. With our shared libraries and tools, we ensure that all developers across Hapag-Lloyd have a common base on which to build a unified FIS3. The tools and artifacts from our build and deployment environment support the work of several hundred developers every day. Our pipelines ensure efficient, secure, and fast development of our core IT system and enable our developers to detect possible errors faster. Working closely with the architecture team, we develop best practices and write sample code to help 1000+ developers understand how to best implement their business requirements in Java. We are seeking a highly motivated and experienced CI/CD Engineer to join our growing IT Platforms team. The CI/CD Engineer will play a critical role in designing, implementing, and maintaining our continuous integration and continuous delivery pipelines. You will be responsible for automating our build, test, and deployment processes, ensuring the rapid and reliable release of our software products. This role requires a strong understanding of DevOps principles, experience with various CI/CD tools, and a passion for automation. This role also includes direct contact with the development teams to provide support and troubleshooting, as well as assistance and consulting for complex development issues. KEY RESPONSIBILITIES: Design, implement, and maintain robust and scalable CI/CD pipelines. Implement and maintain infrastructure as code (IaC) for CI/CD environments. Automate build, test, and deployment processes using industry-standard tools and best practices. Develop and maintain pipeline scripts for Jenkins using Groovy. Maintain and develop tools used in the development infrastructure. Evaluate software updates and ensure version changes do not impact existing functionality. Consulting of application developers on the usage of the development environment and to troubleshoot and resolve issues related to CI/CD pipelines. Collaborate with development, QA, and operations teams to ensure smooth and efficient software releases. Monitor and optimize pipeline performance and reliability. Develop and maintain scripts and tools for automation tasks. Research and evaluate new CI/CD technologies and tools. Contribute to the improvement of our DevOps practices and processes. Document CI/CD processes and configurations. Ensure security best practices are implemented throughout the CI/CD pipeline. SKILLS REQUIRED: Strong know-how in Jenkins with experience in Groovy. Java knowledge would be a plus. In-depth understanding of DevSecOps. Extensive hands-on experience in using git. Gitlab, Jenkins, Artifactory, Sonar are your favorite friends. You know Docker,Podman and Kubernetes, preferably in conjunction with AWS. You are familiar with bash scripting and have a basic knowledge of HTTP. Independent and proactive way of working. Service-oriented and responsible – your contributions to the system can have very big impact. BEHAVIOURS AND APPROACH: Builds strong relationships across teams to ensure accurate and effective representation of services Maintains a meticulous approach to managing service information and documentation Management level person with good ability to negotiate Experience with and sensitivity to different cultures Ability to act under pressure and to manage efficiently crisis situations Able to evaluate information, identify key issues and formulate conclusions based on sound, practical judgment, experience, and common sense Ability to speak to “non-IT” stakeholders in terms they will understand Responds effectively to evolving business requirements and service changes Understanding of service dependencies, configurations, and integrations within IT environments Excellent written and verbal communication skills to document services clearly and concisely Ability to collaborate effectively with technical teams, service owners, and business stakeholders Skilled in prioritising and organising work to meet business objectives Strong attention to detail to ensure the accuracy and completeness Proficiency in analysing and interpreting data to identify gaps, trends, and opportunities for improvement WHAT WE ARE LOOKING FOR: At least 7-9 years of total experience. Minimum of 5 years’ experience in DevOps, CI/CD related position(s) including hand-on engineering skills. Certifications in Jenkins, Gitlab, DevOps and AWS are highly preferred, Familiarity with central IT Platforms and Platform Operating Model. Experience of a multi-skilled function operating globally Familiarity of IT architectures, with specific expertise in creating smooth DevOps framework. Understanding of IT infrastructure components and their relationships, including AWS. EDUCATION AND QULIFICATIONS Bachelor’s or Master's degree in a relevant field (e.g. Information Technology, Computer Science, Operations Management or related). English language – expert proficiency (additional languages are beneficial) What We Offer Competitive salary Self & Family Health Insurance Term & Life Insurance OPD Benefits Employees’ Deposit Linked Insurance Scheme (EDLI) Learning & Development through HL Academy Flexible Work from Home Leave Travel Allowance Variable performance bonus Recreation facilities Privilege, Casual and Sick leaves HAPAG-LLOYD TECHNOLOGY CENTRE IS A PLACE FOR EVERYONE. At Hapag-Lloyd Technology Centre, we believe that we can only succeed if we let our differences enrich our culture. Our Hapag-Lloyd Technology Centre associates come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently abled status. We celebrate diversity, equity and inclusivity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to innovate solutions that make a difference in the shipping world. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. We care, We move, We deliver. Show more Show less

Position Summary The Cloud Architect is responsible for designing, implementing, and optimizing cloud infrastructure, and must have the ability to help shape the journey into AWS. In this role, they will work closely with various teams to ensure cloud solutions are scalable, secure, and cost-effective. Job Description Design and implement scalable, highly available, and fault-tolerant systems on AWS Evaluate and analyze current infrastructure and applications to recommend cloud migration strategies Develop and maintain cloud architecture blueprints and best practices Collaborate with development teams to ensure proper implementation of cloud solutions Optimize cloud infrastructure for performance, security, and cost-efficiency Stay up-to-date with the latest AWS services and features, incorporating them into our architecture when beneficial Provide technical guidance and mentorship to team members on AWS best practices Participate in client meetings to understand business requirements and translate them into technical solutions Troubleshoot and resolve complex technical issues related to cloud infrastructure Skills Require 9-11 years of technology experience. At least 5-7 years of experience in AWS Cloud Architecture with large multinational organisations. Bachelor’s degree in computer science, Information Technology, or a related field Qualified in ITIL, TOGAF or similar ITSM frameworks, particularly focused on service operations or service transition AWS Certified Solutions Architect - Associate certification (Professional level preferred) 2+ years of experience in cloud architecture and implementation, with a strong focus on AWS In-depth knowledge of AWS services and architectural best practices Strong understanding of cloud computing concepts, including IaaS, PaaS, and SaaS Experience with infrastructure-as-code tools such as AWS CloudFormation or Terraform Proficiency in at least one programming or scripting language (e.g., Python, Java, or Node.js) Excellent problem-solving and analytical skills Strong communication skills with the ability to explain complex technical concepts to both technical and non-technical stakeholders Show more Show less

Company Background Founded in 1847, the roots of Hapag-Lloyd AG go back to the 19th century, when the company set sail for New York with their first ships of general cargo and passengers. From these beginnings, Hapag-Lloyd has grown into a leading and globally active container liner shipping company with an exciting history founded on core company values. With a fleet of 266 modern container ships and a total transport capacity of 2.0 million TEU, Hapag-Lloyd is one of the world's leading liner shipping companies. In the liner shipping segment, the company has 13,500 employees at locations in 140 countries with 403 offices. Hapag-Lloyd has a container fleet of 2.9 million TEU – including one of the largest and most modern fleets of reefer containers. Worldwide, 113 liner services ensure fast and reliable connections between more than 600 ports on all continents. In the Terminal & Infrastructure segment, Hapag-Lloyd bundles its holdings in 20 terminals in Europe, Latin America, the USA, India and North Africa. Around 2,900 employees work in the Terminal & Infrastructure segment and complementary logistics services at selected locations. "We care. We move. We deliver." – these are our corporate values, and they are at the heart of everything we do. Our values tell a story about where we come from. They define who we are, and they guide us on our path into the future. They guide the way we do business, inspire us, motivate us, and help us find the right path like an inner compass – together. Our values are not only linked to our actions and business activities, but also to our vision and mission. In 2018, we set ourselves the goal of becoming the "Number One for Quality". We have a clear strategy that will help us along the way. Our values are a guiding force that will enable us to implement this strategy in a sustainable way. "Connecting the world across oceans" – that's what we stand for at Hapag-Lloyd. That's our goal, and that's what we've always done – for more than 175 years. Today, we connect companies, markets and economic systems. We facilitate global trade, promote the prosperity of countries and businesses, and open up new opportunities wherever we operate. Our greatest asset on this journey is our 14,500+ employees around the globe. And what unites us all is our common culture and our values: "We care. We move. We deliver." THE IT ORGANISATION A globally focused shipping and terminal organisation, Hapag-Lloyd is continuing to drive an ambitious and complex change and transformational program to modernize the applications enabling the digital journey of its customers. Hapag-Lloyd’s strategy depends on a successful digital transformation. As such, the business is building competitive advantage through technology and digitising interaction with customers and its core operational processes. Against this backdrop, the Global One IT has a mandate from the executive board to lead the technology transformation of Hapag-Lloyd. This role is based in Chennai which has just recently been established as one of 3 global IT hubs for Hapag-Lloyd and will be the global IT development hub. The IT Analyst is required to play a crucial role in helping Hapag-Lloyd to achieve its goals by successfully innovating and creating world class solutions while optimizing the costs as efficiently as possible. About The Role The Event Management role is responsible for leveraging ITIL process skills, specifically focused on event management monitoring across the IT estate. The role will initially focused on IT infrastructure and operations and then expand into customer journeys. This role is important to service reliability increases that Hapag-Lloyd is investing in. Capturing events and identifying critical issues needing attention will be the primary mission supporting the maturity increase through reactive > proactive > predictive and preventative approach, leveraging SRE, AI and ML capabilities. The role requires working in a 24x7 global operation environment to deliver service excellence. Key Responsibilities & Tasks Ensure all events are properly converted into alerts and logged within agreed timeframes to the correct teams and contain all the information required so that support groups can trigger restoration activities efficiently Act as the first point of escalation for senior IT stakeholders and staff within the IT Digital Operations Centre (IT DOC) Accountable for the Event Management Process and execution Ensure escalations from the rest of Hapag-Lloyd Engineering, Architecture & Operations (EAO), other internal Product Related Staff customers are dealt with appropriately Perform a lead role in the development of the IT DOC service/processes to improve the user experience of Hapag-Lloyd IT. Within the IT DOC working together with the Head of IT DOC & ITSM, Major Incident Managers, other IT DOC staff and wider functions of EAO in the pursuit of Service & Operational Excellence Responsible for improving the knowledge around Event Management The Event Manager participates in continuous improvement initiatives to enhance event management processes, tools, and capabilities. Identify opportunities for automation, streamlining workflows, and optimizing event detection and response. Accountable for the IT DOC teams while on shift Ensure escalations from the rest of Hapag-Lloyd Infrastructure and Operations, other internal staff and customers are dealt with appropriately Perform a lead role in the development of the IT DOC service/processes to improve the user experience of Hapag-Lloyd IT Within the IT DOC working together with the IT DOC Manager, Major Incident Managers, IT DOC staff and the representatives of Network UCC and Security regarding overall delivery of the IT DOC Hosting the global DSR (Daily Service Review) Responsible for seamless handover between shifts BEHAVIOURS & APPROACH Team leader focused on empowering his/her team to deliver to the best of their capabilities, developing them by inspiring, encouraging and providing constructive feedback to help improve performance Ability to build pro-active, co-operative working relationships with customers, peers and key stakeholders based on respect and teamwork Experience with and sensitivity for different cultures and working practices Ability to act under strong pressure and to manage efficiently crisis situations Able to evaluate information, identify key issues and formulate conclusions based on sound, practical judgment, experience and common sense Ability to speak to “non-IT” stakeholders in terms they will understand Work Experience Total experience of 9 to 12 years. Experience of operating as a Duty Manager in a multi-disciplined service management team (ideally from within a NOC/SOC environment) Minimum 3-5 years Command & Control Centre/NOC Management experience Minimum 3-5 years’ experience of working within a global NOC/SOC environment Knowledge of hybrid cloud, network, virtualization, compute, database and storage technologies. Solid experience of ServiceNow Proficient in the use of an array of monitoring tools Good understanding of current and emerging technologies and how these are applied in complex multi-vendor environments. Education & Qualifications Bachelor’s or Master's degree in a relevant field (e.g. Information Technology, Computer Science, Operations Management or related). ITIL 3 or 4 certification Project Management education and experience Agile delivery methodology Total experience of 5-7 years, minimum of 5 years of experience working with ServiceNow.. Experience with ServiceNow modules ITSM, ITOM, CMDB, and Incident Management. Excellent communication, problem-solving, and stakeholder management skills. English language – expert proficiency (additional languages are beneficial) What We Offer Competitive salary Self & Family Health Insurance Term & Life Insurance OPD Benefits Employees’ Deposit Linked Insurance Scheme (EDLI) Learning & Development through HL Academy Flexible Work from Home Leave Travel Allowance Variable performance bonus Recreation facilities Privilege, Casual and Sick leaves HAPAG-LLOYD TECHNOLOGY CENTRE IS A PLACE FOR EVERYONE. At Hapag-Lloyd Technology Centre, we believe that we can only succeed if we let our differences enrich our culture. Our Hapag-Lloyd Technology Centre associates come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently abled status. We celebrate diversity, equity and inclusivity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to innovate solutions that make a difference in the shipping world. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. We care, We move, We deliver. Show more Show less

Company Background Founded in 1847, the roots of Hapag-Lloyd AG go back to the 19th century, when the company set sail for New York with their first ships of general cargo and passengers. From these beginnings, Hapag-Lloyd has grown into a leading and globally active container liner shipping company with an exciting history founded on core company values. With a fleet of 266 modern container ships and a total transport capacity of 2.0 million TEU, Hapag-Lloyd is one of the world's leading liner shipping companies. In the liner shipping segment, the company has 13,500 employees at locations in 140 countries with 403 offices. Hapag-Lloyd has a container fleet of 2.9 million TEU – including one of the largest and most modern fleets of reefer containers. Worldwide, 113 liner services ensure fast and reliable connections between more than 600 ports on all continents. In the Terminal & Infrastructure segment, Hapag-Lloyd bundles its holdings in 20 terminals in Europe, Latin America, the USA, India and North Africa. Around 2,900 employees work in the Terminal & Infrastructure segment and complementary logistics services at selected locations. "We care. We move. We deliver." – these are our corporate values, and they are at the heart of everything we do. Our values tell a story about where we come from. They define who we are, and they guide us on our path into the future. They guide the way we do business, inspire us, motivate us, and help us find the right path like an inner compass – together. Our values are not only linked to our actions and business activities, but also to our vision and mission. In 2018, we set ourselves the goal of becoming the "Number One for Quality". We have a clear strategy that will help us along the way. Our values are a guiding force that will enable us to implement this strategy in a sustainable way. "Connecting the world across oceans" – that's what we stand for at Hapag-Lloyd. That's our goal, and that's what we've always done – for more than 175 years. Today, we connect companies, markets and economic systems. We facilitate global trade, promote the prosperity of countries and businesses, and open up new opportunities wherever we operate. Our greatest asset on this journey is our 14,500+ employees around the globe. And what unites us all is our common culture and our values: "We care. We move. We deliver." THE IT ORGANISATION A globally focused shipping and terminal organisation, Hapag-Lloyd is continuing to drive an ambitious and complex change and transformational program to modernize the applications enabling the digital journey of its customers. Hapag-Lloyd’s strategy depends on a successful digital transformation. As such, the business is building competitive advantage through technology and digitising interaction with customers and its core operational processes. Against this backdrop, the Global One IT has a mandate from the executive board to lead the technology transformation of Hapag-Lloyd. This role is based in Chennai which has just recently been established as one of 3 global IT hubs for Hapag-Lloyd and will be the global IT development hub. The GPL is required to play a crucial role in helping Hapag-Lloyd to achieve its goals by successfully innovating and creating world class solutions while optimizing the costs as efficiently as possible. About The Role The GPL for Service Design & Service Transition Management will own, develop and run the Service Design & Transition processes and documentation. He/She will ensure that all parties from IT Infrastructure and Operations function, plus internal and or external partners or suppliers to the Hapag-Lloyd organization, are involved and aligned with the processes and methods. This includes suppliers that might contribute to and apply the Design & Transition Management process. KEY RESPONSIBILITES AND TASKS Defines, develops and embeds the Service Design and Transition processes across the Hapag-Lloyd Estate Establishes clear Service Principles and Service Guard rails and ensures alignment and integration of Service requirements with Enterprise Architecture, security and other governance functions Ensures engagement with all incoming demand and projects and aligns with required transition governance Actively engages with technical design and project managers to promote awareness and compliance with service transition quality plans and processes Defines the service impact assessment and ensures compliance with this process Defines and agrees the governance for Early life support including planning, entry and exit criteria Defines and agrees the template standards for a Service Design pack, ensuring that all support and service requirements are documented and met prior to Early Life Support. Agrees the service acceptance criteria with project/programme managers. Performs defined tasks to monitor service delivery against service level agreements and maintains records of relevant information. Acts as Global Process owner for Service Design Acts as global process owner for Service Transition Sponsoring, designing and change managing the process and its metrics Defining the process strategy Owning process design Ensuring that appropriate process documentation is available and current Defining appropriate policies and standards to be employed throughout the process Periodically auditing the process to ensure compliance to policy and standards Periodically reviewing the process strategy to ensure that it is still appropriate and change as required BEHAVIOURS & APPROACH Strong team player Ability to build pro-active, co-operative working relationships with customers, peers and key stakeholders based on respect and teamwork Management level person with good ability to negotiate Experience with and sensitivity to different cultures Ability to act under pressure and to manage efficiently crisis situations Good in leadership, developing team members by inspiring, encouraging and providing constructive criticism to help improve performance Able to evaluate information, identify key issues and formulate conclusions based on sound, practical judgment, experience, and common sense Ability to speak to “non-IT” stakeholders in terms they will understand Process orientated Problem Solver Work Experience Extensive experience in process management, process improvement, or business process reengineering (minimum 12 years). Minimum of 5 years’ experience in ITSM related position(s) with specific focus on Service Design & Transition Technology awareness across I&O scope ITIL lifecycle experience v3 / v4 with foundational certification Experience of a multi-skilled function operating globally. Knowledge of hybrid cloud, network, virtualization, compute, database and storage technologies advantageous Experience of ServiceNow modules and processes Good understanding of Project Methodologies Education & Qualifications Master's degree in a relevant field (e.g. Business Administration, Operations Management or related). ITIL 3 or 4 minimally foundation certification, ideally Practitioner (preferred) Excellent communication, problem-solving, and stakeholder management skills. English language – expert proficiency (additional languages are beneficial) What We Offer Competitive salary Self & Family Health Insurance Term & Life Insurance OPD Benefits Employees’ Deposit Linked Insurance Scheme (EDLI) Learning & Development through HL Academy Flexible Work from Home Leave Travel Allowance Variable performance bonus Recreation facilities Privilege, Casual and Sick leaves HAPAG-LLOYD TECHNOLOGY CENTRE IS A PLACE FOR EVERYONE. At Hapag-Lloyd Technology Centre, we believe that we can only succeed if we let our differences enrich our culture. Our Hapag-Lloyd Technology Centre associates come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently abled status. We celebrate diversity, equity and inclusivity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to innovate solutions that make a difference in the shipping world. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. We care, We move, We deliver. Show more Show less

Position summary: The Risk, Audit, and Compliance Sepecialist(IT Infrastructure and Operations) will focus on coordinating and managing the resolution of audit findings, risk mitigation actions, and compliance requirements within the IT Infrastructure and Operations department. This role involves establishing and maintaining a governance framework and processes to ensure timely and effective resolution of audit findings and continuous compliance with relevant standards and regulations. The role is strategic and operational, requiring a proactive approach to collaborating with internal teams to drive adherence to policies and regulatory requirements. Responsibilities Governance Framework Development: Design and implement a governance framework specific to IT Infrastructure and Operations to track, manage, and resolve audit findings, risks, and compliance issues. Develop policies, procedures, and best practices for managing risk, audit, and compliance activities within the department. Ensure alignment of IT Infrastructure and Operations governance practices with overall corporate governance policies and regulatory requirements. Audit Findings Management: Coordinate with IT teams to ensure timely resolution of internal and external audit findings related to infrastructure and operations. Maintain a centralized database or tool to track all audit findings, action plans, deadlines, and statuses. Act as the primary liaison between the IT Infrastructure and Operations department and internal/external auditors, ensuring clear communication and follow-up on outstanding audit issues. Risk Mitigation Coordination: Identify and prioritize risks in collaboration with IT teams, focusing on those that impact infrastructure and operations. Work with IT stakeholders to develop, implement, and monitor risk mitigation plans. Regularly review and update the risk register, ensuring that risk owners are accountable for mitigation activities. Compliance Monitoring and Facilitation: Ensure IT Infrastructure and Operations activities comply with relevant regulations, standards, and internal policies (e.g., GDPR, ISO 27001). Collaborate with compliance and legal teams to understand regulatory changes and communicate these requirements to IT teams. Develop and maintain a compliance dashboard that provides real-time visibility into compliance status across IT infrastructure and operations. Stakeholder Engagement and Communication: Engage with IT leadership and other stakeholders to provide updates on the status of audit findings, risk mitigation efforts, and compliance activities. Facilitate regular meetings and working sessions with IT teams to discuss progress on action items and identify any obstacles to resolution. Prepare and present reports for senior management on audit findings, risk status, and compliance matters. Process Improvement and Best Practices: Identify opportunities for process improvements within the IT Infrastructure and Operations department to enhance risk management, audit resolution, and compliance. Develop and implement standard operating procedures (SOPs) to streamline the handling of audit findings and risk mitigation activities. Promote a culture of proactive risk management and compliance awareness within the IT Infrastructure and Operations teams. Training and Awareness: Develop and deliver training and awareness programs to educate IT Infrastructure and Operations staff on governance processes, risk management, and compliance requirements. Ensure that all team members understand their roles and responsibilities regarding risk, audit findings, and compliance. Qualifications Bachelor’s degree in Information Technology, Cybersecurity, Business Administration, or a related field. A Master’s degree or relevant certifications (such as CRISC, CISA, CISSP, or ITIL) is a plus. 5-7 years of experience in IT risk management, audit coordination, or compliance, with a focus on IT infrastructure and operations. Strong understanding of IT infrastructure (networks, servers, storage, cloud services) and related compliance requirements. Excellent coordination and project management skills, with experience in managing multiple priorities. Strong analytical and problem-solving skills with a focus on identifying and managing risks. Effective communication and interpersonal skills for engaging with both technical and non-technical stakeholders. Familiarity with compliance and regulatory frameworks (e.g., NIST, COBIT, ISO 27001) related to IT infrastructure. Proficiency in using tools and platforms for audit management, risk tracking, and compliance monitoring. Experience in coordinating the resolution of audit findings and risk mitigation plans within IT environments. Background in managing compliance activities specific to IT infrastructure and operations is a plus Familiarity with internal control frameworks and governance models for IT departments. Show more Show less

THE IT ORGANISATION A globally focused shipping and terminal organisation, Hapag-Lloyd is continuing to drive an ambitious and complex change and transformational program to modernize the applications enabling the digital journey of its customers. Hapag-Lloyd’s strategy depends on a successful digital transformation. As such, the business is building competitive advantage through technology and digitising interaction with customers and its core operational processes. Against this backdrop, the Global One IT has a mandate from the executive board to lead the technology transformation of Hapag-Lloyd. This role is based in Chennai which has just recently been established as one of 3 global IT hubs for Hapag-Lloyd and will be the global IT development hub. The manager is required to play a crucial role in helping Hapag-Lloyd to achieve its goals by successfully innovating and creating world class solutions while optimizing the costs as efficiently as possible. About The Role The Knowledge Management (KM) Lead is responsible for designing, implementing, and overseeing knowledge management strategies and processes within the organisation. This role ensures that knowledge is effectively captured, shared, and utilised to improve decision-making, innovation, and operational efficiency. The KM Lead will drive the development of knowledge-sharing frameworks, tools, and platforms, working closely with key stakeholders to foster a culture of continuous learning and collaboration. Key Responsibilities And Tasks Develop and implement a knowledge management strategy aligned with organisational goals, fostering a culture of knowledge sharing and collaboration Establish frameworks, processes, and policies for capturing, storing, and disseminating knowledge across the organisation Identify key knowledge gaps and work with stakeholders to address them through appropriate solutions Oversee the creation and maintenance of knowledge repositories, ensuring information is well-organised, easily accessible, and up-to-date Promote best practices for knowledge capture, including document management, knowledge databases, and collaborative tools Implement processes for documenting experiential knowledge through interviews, case studies, and other methods Encourage and facilitate knowledge sharing across teams, departments, and external partners Develop and manage knowledge-sharing platforms, such as intranets, wikis, and collaboration tools Organise and lead knowledge-sharing initiatives, workshops, and communities of practice Provide training to employees on knowledge management tools, processes, and best practices Foster a culture of continuous learning and collaboration through regular knowledge-sharing events and initiatives Act as a subject matter expert on knowledge management, offering guidance and support to teams and departments Measure the effectiveness of knowledge management initiatives through KPIs and user feedback Continuously improve KM processes, tools, and systems based on performance metrics and evolving organisational needs Stay current with emerging knowledge management trends and technologies, implementing innovations as needed Skills Required Relationship Management Information Content Publishing Data Management BEHAVIOURS & APPROACH Promotes a collaborative environment where knowledge sharing is encouraged and valued across all levels of the organisation Takes the initiative to identify opportunities for knowledge improvement and continuously aligns strategies with organisational goals Demonstrates a strong curiosity to learn, keeping up with the latest trends, technologies, and methodologies in knowledge management Focuses on the needs of internal customers, ensuring that knowledge management solutions add value and improve business outcomes Able to adapt to changing organisational needs and technological advancements, continuously refining KM strategies and practices Strong communication, presentation and interpersonal skills, with the ability to engage effectively with senior management. Strict, Rigorous, Meticulous, detailed oriented with the ability to convince effectively Experience with and sensitivity to different cultures Work Experience Minimum of 5 years’ experience in ITSM related position(s) including Knowledge Management activities Good technology awareness ITIL lifecycle foundational awareness v3 / v4 Experience of a multi-skilled function operating globally Experience of ServiceNow modules and processes IT Infrastructure & Operations background would be advantageous EDUCATION QUALIFICATION Bachelor’s or Master's degree in a relevant field (e.g. Information Technology, Computer Science, Operations Management or related). ITIL 3 or 4 foundation certification Experience with ServiceNow modules English language – expert proficiency (additional languages are beneficial) What We Offer Competitive salary Self & Family Health Insurance Term & Life Insurance OPD Benefits Employees’ Deposit Linked Insurance Scheme (EDLI) Learning & Development through HL Academy Flexible Work from Home Leave Travel Allowance Variable performance bonus Recreation facilities Privilege, Casual and Sick leaves HAPAG-LLOYD TECHNOLOGY CENTRE IS A PLACE FOR EVERYONE. At Hapag-Lloyd Technology Centre, we believe that we can only succeed if we let our differences enrich our culture. Our Hapag-Lloyd Technology Centre associates come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently abled status. We celebrate diversity, equity and inclusivity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to innovate solutions that make a difference in the shipping world. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. We care, We move, We deliver. Show more Show less

About Our Fleet It Team The Fleet IT team is responsible for ensuring reliable and efficient IT operations for nearly 70 HL-managed vessels. Their expertise encompasses IT platforms, applications, networks, and operational technology (OT) systems essential for maritime operations. The team supports vessels by handling all IT-related aspects, including system optimization, compliance, and cybersecurity. Collaboration across global locations enables seamless support and cross-team synergy. With a focus on continuous improvement, they contribute to the digital transformation of the Fleet. The team is committed to delivering high-quality IT solutions tailored to maritime needs. THE ROLE – SENIOR MARITIME IT SPECIALIST The Level 2 IT Support Specialist provides vital technical support to end-users, ensuring the stability and efficiency of IT systems onboard vessels and within the organization. This role involves diagnosing and resolving IT-related issues, managing monitoring tools, maintaining IT infrastructure, and collaborating with Level 3 teams to address complex problems. The position requires a proactive approach to IT support and a strong focus on customer satisfaction. Your Responsibilities Technical Support: Provide first and second-level technical support to end-users through multiple communication channels (e.g., phone, email, remote tools). Diagnose and resolve hardware, software, network, and other IT-related issues promptly and efficiently. Escalate complex technical problems to Level 3 teams, ensuring detailed documentation and timely resolution. Troubleshoot issues with Windows client systems (Windows 10 and 11) and peripheral devices such as workstations, printers, and scanners. Monitoring and Maintenance: Manage and maintain monitoring solutions to proactively identify and address potential IT issues before they impact users. Monitor the performance of IT systems, ensuring the smooth operation of critical services. System Configuration and Management: Configure and set up computer systems, software applications, and peripherals for end-user’s onboard vessels. Maintain and manage user accounts, permissions, and access rights using Active Directory and other tools. Troubleshoot and resolve hardware issues related to workstations, printers, and other devices. Ensure compliance with IT policies and security standards while performing administrative tasks. Server and Active Directory Support: Possess basic knowledge of handling L2 activities in physical servers, virtual servers, and virtual environments such as Hyper-V. Handle basic Active Directory tasks, including creating and modifying user accounts, security groups, and permissions. Product and Process Improvement: Assume responsibility for specific software products as an IT product specialist, ensuring their optimal performance. Identify opportunities for improvement in IT support processes and contribute to continuous improvement initiatives. Documentation and Reporting: Document support activities, resolutions, and technical solutions in a centralized knowledge database. Generate reports on support metrics, recurring issues, and system performance to identify areas for improvement. WHAT WE ARE LOOKING FOR Experience 3 to 6 Years: Proven experience in providing IT support, preferably in a maritime or similar industry. Educational Background: A university degree in Information Technology or an equivalent qualification. Technical Skills: Advanced understanding of computer hardware, networks, and peripherals. Proficiency in troubleshooting Windows client systems (Windows 10 and 11). Familiarity with workstations, printers, scanners, and other peripheral devices. Proficiency in Windows operating systems for servers and clients. Familiarity with Microsoft Office Suite and other commonly used software applications. Knowledge of IT monitoring tools and their management. Certifications: IT certifications such as Microsoft Certified IT Professional (MCITP), CompTIA Network+, or similar are a strong plus. Competencies: Strong problem-solving and analytical abilities with keen attention to detail. Excellent communication and customer service skills to effectively interact with end-users and technical teams. Team player mentality, fostering collaboration among internal IT teams, external stakeholders, and business units. Show more Show less