Product Analyst: Integrations

About The Role

What You'll Do

Product Ownership & Strategy

• Own the end-to-end integration capability for Leena AI's platform, from conception to delivery
• Build and maintain a customer-driven connector roadmap, prioritizing integrations based on revenue impact, customer demand, and strategic value
• Define success metrics and KPIs for each integration, tracking adoption, performance, and customer satisfaction
  

Integration Lifecycle Management

• Manage the complete integration development cycle: requirements gathering, instance procurement, technical specifications, development coordination, testing, and documentation
• Create detailed connector specifications including authentication flows, API endpoints, data mappings, and use cases
• Establish quality standards and best practices for all integrations in the library
  

Cross-Functional Enablement

• Partner with Sales and Customer Success teams to create compelling integration demos and sales collateral
• Develop and maintain integration templates, AOPs, playbooks, and documentation for pre-sales and implementation teams
• Conduct training sessions to ensure teams can effectively position and implement integrations
  

Data-Driven Decision Making & Analytics

• Set up and implement product analytics frameworks for existing Leena AI products to track user behavior, feature adoption, and engagement patterns
• Monitor integration performance metrics and usage analytics to identify optimization opportunities
• Conduct regular reviews with stakeholders to assess integration health and prioritize enhancements
• Translate customer feedback and market trends into actionable product improvements
  

Required

What We're Looking For

• 1-3 years of experience in product management, product analytics, or technical business analysis
• Bachelor's degree in Engineering, Computer Science, or related technical field from a tier 1 institution
• Strong analytical and problem-solving abilities with attention to detail
• Demonstrated ability to manage multiple projects simultaneously and meet deadlines
• Excellent written and verbal communication skills, with the ability to translate technical concepts for diverse audiences
• Comfortable working with APIs, authentication protocols, and integration architectures
  

Preferred

• Exposure to AI, conversational technologies, or enterprise SaaS platforms
• Experience with product analytics tools (Mixpanel, Amplitude, Google Analytics, Heap, etc.)
• Familiarity with HRIS, ITSM, or enterprise collaboration tools (Workday, ServiceNow, Slack, Teams, etc.)
• Basic understanding of SQL and data analysis tools
• Experience creating data visualizations and executive dashboards
  

What Makes This Role Exciting

• Direct impact on product capabilities that drive customer adoption and revenue
• Exposure to cutting-edge AI technology and diverse enterprise systems
• Opportunity to shape both the integration strategy and analytics infrastructure for a growing AI platform
• Cross-functional collaboration with engineering, sales, and customer success teams