1439 Process Training Jobs - Page 30

We are hiring Sales Officers/Trainees with 10+2 education and a maximum age of 25 years Candidates should have experience in used LCV/SCV finance, be comfortable using smartphones, and possess basic English skills Key responsibilities include identifying potential customers (small truck operators), field verification, document collection, fee handling, mobile app updates, client follow-ups for repayments, and adherence to ethical practices

Deliver training to NHs & exiting staff members following training manuals, training plan & standards and publish relevant reports. Successfully delivery client / Internal targets set on certification standards Gauge post training performance of agents trained during the OJT period & take learnings back to the subsequent batches Lead all BAU interventions such as TNI / TNA, refreshers, Knowledge assessments, design short content To evaluate and make necessary amendments to the training material on periodic basis Complete indulgence on Reporting / MI for all training relevant chores Interact with clients & share lob / SME intelligence for process betterment Actively participate & present training performance on Daily/Weekly/Monthly internal & client reviews SOP & Content creation Qualifications Graduate

Role & Responsibilities: 1. Developing Training Strategy (30%) Training Planning: Develop and implement the organization's training strategy and annual training plans based on identified business needs and skill gaps. Needs Analysis: Conduct training needs analysis (TNA) at various levels within the Operations team to identify current and future capability gaps. Roadmap Creation: Establish structured training roadmaps for different employee segments, including leadership and frontline operational teams. 2. Training Design & Execution (50%) Training Program Design: Design relevant and effective training courses and programs tailored to the identified needs, including induction, refresher, and capability-building modules. Program Implementation: Plan, schedule, and roll out nominations for training programs. Deliver or coordinate delivery, and measure program effectiveness through assessments and feedback mechanisms. Vendor & Partner Management: Identify, evaluate, and manage relationships with external training partners, content developers, certification bodies, and learning agencies. Innovative Learning Methods: Leverage modern instructional design practices, adult learning principles (andragogy), and multimedia tools to enhance learning experience and engagement. Cross-functional Collaboration: Liaise with the Operations, Product, HR, and other departments to ensure alignment and integration of training initiatives. Trainer Certification & Quality: Manage the Trainer Certification Program and oversee the assessment of trainers using the Training Quality Score (TQS) framework. Policy Adherence: Serve as the custodian of the Training Policy and ensure its compliance and proper implementation across locations. Content Repository Management: Maintain a centralized repository of all training content, including induction programs (PROP/IND), refreshers (RTP), capacity building training (CBT), and field communication capsules (WCH, MORM, etc.). 3. MIS, Analytics & Reporting (20%) Monitoring & Reporting: Track training activities, costs, trainer performance, and participant feedback. Maintain records as required by the function. Feedback & Improvement: Analyze program feedback and assessment results to identify areas of improvement and innovation in learning methods. Reporting: Prepare and publish detailed reports post-training sessions, summarizing key metrics, observations, and action points. Mandate Tracking: Capture, consolidate, and maintain training mandates received from various business units and ensure timely delivery. Desired Candidate Profile: Presentable and Articulate: Should carry a professional demeanor with strong command over English and local languages as applicable. Excellent communication and presentation skills are essential for delivering impactful training sessions. Interpersonal Excellence: Strong interpersonal and relationship-building skills. Ability to build rapport quickly and influence stakeholders across diverse levels of the organization. People-Oriented Personality: Must be empathetic, approachable, and a true peoples person with a passion for employee development and team empowerment. Strategic Thinking: Should be able to link learning initiatives to business goals. Ability to develop long-term capability-building strategies in alignment with organizational objectives. Decision-Making & Problem Solving: Sound judgment and analytical skills to make effective decisions in high-pressure or ambiguous situations. Ability to adapt to rapidly changing business environments. Mobility and Flexibility: Open to relocation and frequent travel across India. Comfortable working in both urban and rural settings as required by operational needs. Tech-Savvy & Digital Orientation: Proficient with learning management systems (LMS), Microsoft Office Suite, and capable of incorporating digital and multimedia tools into training. Training & Facilitation Expertise: Proven experience in conducting TNA, content development, classroom/virtual facilitation, and post-training evaluation. Certification in instructional design or training methodologies is a plus. Team Collaboration: Collaborative mindset to work with cross-functional teams like HR, Operations, Product, and Compliance to deliver integrated learning solutions. Performance-Driven: Goal-oriented with a focus on measurable outcomes. Ability to monitor and report training effectiveness and recommend continuous improvements. Ethical & Policy-Compliant: Must have a strong ethical foundation and be committed to following organizational policies and maintaining training standards.

Job Summary: The Regional Training Manager will be responsible to manage end to end training and development related initiatives and assist employees in the performance of their job duties. Conduct regular product, process and NISM certification trainings for Axis Securities Employees and Axis Bank Team as per requirement. Position

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-9 years of experience in process management and be able to lead cross-functional teams to achieve business objectives. Roles and Responsibility Develop and implement process improvements to increase efficiency and productivity. Collaborate with stakeholders to identify and prioritize process requirements. Design and execute process documentation and training programs. Monitor and analyze process performance metrics to inform data-driven decisions. Lead process change initiatives to ensure successful adoption and utilization. Provide coaching and guidance to team members on process best practices. Job Requirements Proven experience in process management, preferably in the IT Services & Consulting industry. Strong understanding of process principles, methodologies, and tools. Excellent communication, leadership, and problem-solving skills. Ability to work effectively in a fast-paced environment and adapt to changing priorities. Strong analytical and decision-making skills with attention to detail. Experience with process improvement methodologies and tools is desirable.

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-8 years of experience in process management and be able to lead cross-functional teams to achieve business objectives. Roles and Responsibility Develop and implement process improvements to increase efficiency and productivity. Collaborate with stakeholders to identify and prioritize process requirements. Design and execute process documentation and training programs. Monitor and analyze process performance metrics to inform data-driven decisions. Lead process change initiatives to ensure successful adoption and utilization. Provide coaching and guidance to team members on process best practices. Job Requirements Proven experience in process management, preferably in the IT Services & Consulting industry. Strong understanding of process principles, methodologies, and tools. Excellent communication, leadership, and problem-solving skills. Ability to work effectively in a fast-paced environment and adapt to changing priorities. Strong analytical and decision-making skills with attention to detail. Experience with process improvement methodologies and tools is desirable.

2yr exp as a BPO Manager Training on the paper NHT, OJT, Refresher training TNA TNI TTT Immediate Joiner Work From Office Bhubanewar only not for Delhi/NCR and Kolkata ..APPLY those who can relocate in Bhubanewar Required Candidate profile Work From Office Bhubanewar only not for Delhi/NCR and Kolkata APPLY those who can relocate in Bhubanewar Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Perks and benefits Fix Salary + lucrative Incentives

Create and Execute Learning Strategies and Programs & Training. Evaluate Individual and Organizational Development Needs. Implement Various Learning Methods Companywide (e.g., Coaching, Job-shadowing, online Training, Etc.) Design and Deliver E-learning Courses, Workshops, and other Training Assess the Success of Development Plans and Help Employees Make the Most Of learning Opportunities Help Managers Develop Their Team Members Through Career Pathing Track Budgets and Negotiate Contracts Hire and Oversee Training and L&d Specialists Organize Meetings with Management Before Preparing Course Materials to Ensure A detailed Understanding of Training Subjects and Processes Continually Research Methods and Techniques in Workplace Training and Remain Up To date On Developments Within the Industry and Competitors Collect Information from Senior Management and other Departments Regarding How well Employees Retain the Information and Use the Concepts Learned During The training Courses Administer Tests After the Completion of Training Courses to Determine The effectiveness of Training Strategies Create Printed and Instructional Materials to Be Distributed During Training Actively Seek Current Training Methods and Best Practices to Facilitate Training employees Conduct Regular Meetings with Senior Management to Identify Subjects Be Addressed or Areas in Need of Additional Instruction Create Internal Marketing Materials to Be Distributed Throughout the Company To announce Training Programs and Details Experience 2 - 7 Years Industry Education Teaching Training Counselling Academic Qualification Other Bachelor Degree Key Skills Sales Product Trainer Product Training Sales Training

Job Title :FCS Training Analyst The role holder will be responsible for the planning, preparation and delivery of all training delivered within Group Financial Crime Operations Leading with all internal and external inductions and the support in overseeing of associated accreditations and ?route to competencyjourneys They will play a key role in supporting the operation with their short and long term training requirements, this will include creating new training where required and adapting current training in line with changes to policy and / or procedures as well as training in response to change using various delivery methods They will be required to analyse trends across the operation to ascertain knowledge gaps and generate training in line with this Finally, the role holder will also play a key role in developing our online ?Central Learning Portalutilising digital content to develop knowledge across all of GFCO and ensure there is a flexible approach taken to learning and development Key Critical Skills Required For This Role Include Strong personal administration and technical skills Able to organise themselves and their work and bring structure to unstructured situations Have experience of delivering training, preferably within a financial crime or highly regulated business environment Will be, or have the ability to be, a subject matter expert in financial crime and to have or build a strong understanding of financial crime and policies (Transaction Monitoring, Sanctions, Screening, PEP/HR and Financial Crime Exits) Be a motivated, high-performing individual with proven experience of working at one with other colleagues, to achieve and often beat their objectives and assist others in doing so To have, or the ability to develop, an excellent understanding of relevant systems Strong PowerPoint, Word and Excel skills to aid with the delivery of training, evidencing and tracking of performance Experience in managing stakeholders and the ability to communicate confidently both written and verbally across multiple stakeholder groups A good understanding of financial crime operations, in addition to evaluating effectiveness of training while utilising metrics and business results to drive turnaround Able to cope and thrive in a high pressure and rapidly changing environment Willing and able to ?roll sleeves up? and deliver what is required to meet the team needs Strong experience in the training cycle, including training needs analysis, training design and delivery across a multi-site, and preferably a multi-cultural, organisation Good knowledge of operational risk requirements and standards applicable to the relevant processes and procedures Experience with using digital platforms to create online, interactive training materials You may be assessed on key essential skills relevant to succeed in role, such as risk and controls, change and transformation, business acumen, strategic thinking, and digital technology, as well as job-specific technical skills This role is based out of Chennai Purpose of the role To educate and upskill operational colleagues through training, coaching and knowledge transfer initiatives Accountabilities Development of training programmes, workshops and other initiatives to coach and support the knowledge transfer and skill development of the banking operational teams/colleagues Monitoring the effectiveness of training programmes and making recommendations for improvement Identification of industry trends and developments to implement best practice in learning and development Execution of training needs assessments and collaborating across the bank to identify gaps in knowledge and skills Participation in projects and initiatives to improve operational efficiency and effectiveness in relation to learning and development Identifying risk and issues internally within team and ability to escalate appropriately Maintain Barclays branding, ensuring all materials are reflective of the standards; adhering to Barclays governance, standards and policies Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard The four LEAD behaviours are: L Listen and be authentic, E Energise and inspire, A Align across the enterprise, D Develop others OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate Will have an impact on the work of related teams within the area Partner with other functions and business areas Takes responsibility for end results of a teams operational processing and activities Escalate breaches of policies / procedure appropriately Take responsibility for embedding new policies/ procedures adopted due to risk mitigation Advise and influence decision making within own area of expertise Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function Make evaluative judgements based on the analysis of factual information, paying attention to detail Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents Guide and persuade team members and communicate complex / sensitive information Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship our moral compass, helping us do what we believe is right They will also be expected to demonstrate the Barclays Mindset to Empower, Challenge and Drive the operating manual for how we behave

POSITION: Executive - Sales (Trainee) QUALIFICATION: Mini. Graduation EXPERIENCE: Mini. Fresher/1+ Years Job Description Key Skills: Comfortable making calls and talking to new people/ customers Excellent communication skills; the ability to call, connect and interact with potential customers Persuasive and goal-oriented Eager to expand company with new sales Maintaining the database of the customers on a regular basis Able to multitask, prioritize, and manage time efficiently In-depth understanding of company services and its position in the industry Ability to work independently or as an active member of a team Roles and Responsibilities: Calling/answering Phone and explaining the product and services offered by the company Obtaining customer information and other relevant data Asking question to customer and understanding their requirements Work experience as a Telecaller or a similar role in the Sales Department

Roles and Responsibilities Age Minimum 26 years Location Gurugram, Qualification and Experience B.Tech(Mechanical/Automobile) BE (Mechanical/Automobile)or higher (1 st division) *Production (preferably related to auto industry) - 2 year Or *Training/Teaching - 1 year Production (preferably related to auto industry) - 1 year Or *Experience as trainer for vocational courses in industrial collaboration (fitter, automotive manufacturing or related to scheme) - 2 year Diploma(Mechanical/Automobile) -1 st division *Production (related to auto industry)- 3 year Or *Training/Teaching- 1 year Production (preferably related to auto industry)- 2 year Or *Experience as trainer for vocational courses in industrial collaboration (fitter, automotive manufacturing)- 3 Year 1. To train 10th 12th passed out students in Automotive Manufacturing technology. 2. Sound knowledge in Mechanical and automobile subjects, to train the students as per syllabus. 3. Should be able to connect with the students and guide them. Thanks & Regards, Talent Acquisition Department | Experience 2 - 7 Years Industry Manufacturing Production Quality Qualification B.E, Diploma Key Skills Training Automotive Production Training Officer Employee Training Technical Training Technical Trainer Mechanical Diploma Assistant Training

Create and execute learning strategies and programs & training. Evaluate individual and organizational development needs. Implement various learning methods companywide (e.g., coaching, job-shadowing, online training, etc.) Design and deliver e-learning courses, workshops, and other training Assess the success of development plans and help employees make the most of learning opportunities Help managers develop their team members through career pathing Track budgets and negotiate contracts Hire and oversee Training and L&D Specialists Organize meetings with management before preparing course materials to ensure a detailed understanding of training subjects and processes Continually research methods and techniques in workplace training and remain up to date on developments within the industry and competitors Collect information from senior management and other departments regarding how well employees retain the information and use the concepts learned during the training courses Administer tests after the completion of training courses to determine the effectiveness of training strategies Create printed and instructional materials to be distributed during training Actively seek current training methods and best practices to facilitate training employees Conduct regular meetings with senior management to identify subjects be addressed or areas in need of additional instruction Create internal marketing materials to be distributed throughout the company to announce training programs and details Requirements: Experience 3 - 9 Years Industry Education Teaching Training Counselling Academic Qualification Other Bachelor Degree Key Skills Sales Training Product Trainer Trainer

JIVA AYURVEDIC PHARMACY LTD. is looking for JLS - Trainer to join our dynamic team and embark on a rewarding career journey. Identifying training needs: Assessment of employee skills and knowledge gaps to determine the type of training required Designing training programs: Creating customized training programs that meet the specific needs of the organization and its employees Delivering training sessions: Leading classroom-based or online training sessions, using a variety of teaching methods to engage participants and enhance learning Evaluating training effectiveness: Monitoring and evaluating the impact of training programs on employee performance and business outcomes Keeping up to date with industry developments: Staying informed of new trends and developments in the training field to ensure the organization's training programs remain relevant and effective

Key Responsibilities Manage basic process metrics such as throughput, FAP, CSAT scores, call quality, and product test scores Provide agent-level feedback on quality and product performance Report basic escalations to supervisors for timely resolution Conduct BQM, refreshers, calibrations, NHT, TNA, TNI, OJT, and mock calls as part of training initiatives Maintain clear documentation, training records, and escalation logs Demonstrate effective leadership, mentoring, and team-building capabilities Communicate effectively across all management levels Strategize and implement solutions for process and performance improvement Manage multiple schedules, priorities, and team needs efficiently Ensure strong awareness of both process and product

Candidate should have experience working as a Process Training in Claims adjudication process for US Healthcare Shift - US rotational shifts Work Location - Chennai / Bangalore Required Candidate profile Immediate Joiners OR Max 1 month notice period candidates can apply Call HR Swapna @ 7411718707 for more details.

We are seeking dynamic and motivated Insurance Trainer who will be responsible for training new joiners and existing employees on products across Health and Life. Youll play a key role in developing strong product understanding, manage sales quality, sales communication, and MIS across the sales team. Key Responsibilities: Deliver engaging classroom and virtual training sessions across Health and Life Insurance products and sales journey. Conduct Product and refresher training programs. Use role plays, case studies, and assessments to reinforce learning. Ensure that training content is in line with company standards and maintain training records. Provide performance feedback and suggest developmental interventions for sales team. Monitor and Evaluate training effectiveness through assessments, feedback, and call audits. Collaborate with Quality Assurance and Operations to identify training needs and performance gaps. Requirements: Bachelors Degree in any discipline. 1-2 years of experience in training/sales/training coordination. Good command on language and training delivery. Excellent communication and facilitation skills. Ability to handle both classroom and on-the-floor coaching. Proficient in MS Office (PowerPoint, Excel) and CRM/Call Monitoring tools.

Job Responsibilities Identifying the training needs across levels & conducting Refresher Training for the employees to improve the productivity. Coordinate training schedule, set up, creation of training materials and follow-up Training new employees in areas including sales training, product knowledge, customer communications and internal systems Responsible for providing the product knowledge on Health Insurance to all new joiners. Delivering product training (including selling skills, soft skills, objection handling) to Associate Sales Consultants, Team Leaders and Asst. Sales Managers Assist in delivery of on-going training programs Evaluate training and report on trainees Reviewing trainee's performances and preparing participants score sheets Arrange for follow-up training, or report following training sessions Timely & constructive feedback and counselling of the trainees Maintain detailed records of workshops conducted, participant lists, feedback, follow up activities etc. Require to travel for 15-20 days in a month in mentioned and nearby locations. Desired Skills: Required from a training background Proficiency in employee development to assist employees in meeting the Performance Targets through Hiring, Coaching & Mentoring Ability to calibrate employee performance to the Performance Targets through monitoring and Coaching Ability to communicate and resolve issues that affect Performance Criteria Ability to handle escalations from employees Ability to escalate issues to their supervisor or other internal departments Demonstrated language fluency in English, Hindi. Qualifications Training Needs Analysis and New Hire Training skills Presentation and Analytical Skills Strong Communication skills Experience in instructional design and training methodologies Ability to assess training effectiveness and adapt training programs accordingly Strong organizational and time-management skills Previous experience in the insurance or financial services industry is a plus Share my CV and some details via WhatsApp as requested. You can reach me at 9934827654. Here are my details: Name: [Your Name] Email Address: [Your Email Address] Experience: [Your Experience] Current CTC: [Your Current CTC] Location: [Your Location] Current Company: [Your Current Company] Language: [Language] Notice Period: [Your Notice Period] I have also sent my CV to sumankumari1@policybazaar.com.

Company Description As India's largest insurance broker, Policybazaar is committed to making insurance accessible and understandable for every Indian. Since 2008, we have been at the forefront of transforming the insurance sector by providing transparent, efficient, and unbiased solutions tailored to the diverse needs of over 80.5 million registered users With a dominant market share of over 93% in the digital insurance aggregator space and annual premium collection exceeding 15,000 crore in FY24,Join us on our mission to make insurance simple, accessible, and effective for all. Job Responsibilities Identifying the training needs across levels & conducting Refresher Training for the employees to improve the productivity. Coordinate training schedule, set up, creation of training materials and follow-up Training new employees in areas including sales training, product knowledge, customer communications and internal systems Responsible for providing the product knowledge on Health Insurance to all new joiners. Delivering product training (including selling skills, soft skills, objection handling) to Associate Sales Consultants, Team Leaders and Asst. Sales Managers Assist in delivery of on-going training programs Evaluate training and report on trainees Reviewing trainee's performances and preparing participants score sheets Arrange for follow-up training, or report following training sessions Timely & constructive feedback and counselling of the trainees Maintain detailed records of workshops conducted, participant lists, feedback, follow up activities etc. Require to travel for 15-20 days in a month in Kolkata and nearby locations. Desired Skills: Required from a training background Proficiency in employee development to assist employees in meeting the Performance Targets through Hiring, Coaching & Mentoring Ability to calibrate employee performance to the Performance Targets through monitoring and Coaching Ability to communicate and resolve issues that affect Performance Criteria Ability to handle escalations from employees Ability to escalate issues to their supervisor or other internal departments Demonstrated language fluency in English, Hindi. Qualifications Training Needs Analysis and New Hire Training skills Presentation and Analytical Skills Strong Communication skills Experience in instructional design and training methodologies Ability to assess training effectiveness and adapt training programs accordingly Strong organizational and time-management skills Previous experience in the insurance or financial services industry is a plus Interested candidates may please reach out to HR Himanshi Verma at 9069719390 or drop their updated CV at himanshiverma@policybazaar.com Regards, Himanshi Verma || Human Resource 9069719390

Company Description As India's largest insurance broker, Policybazaar is committed to making insurance accessible and understandable for every Indian. Since 2008, we have been at the forefront of transforming the insurance sector by providing transparent, efficient, and unbiased solutions tailored to the diverse needs of over 80.5 million registered users With a dominant market share of over 93% in the digital insurance aggregator space and annual premium collection exceeding 15,000 crore in FY24,Join us on our mission to make insurance simple, accessible, and effective for all. Job Responsibilities Identifying the training needs across levels & conducting Refresher Training for the employees to improve the productivity. Coordinate training schedule, set up, creation of training materials and follow-up Training new employees in areas including sales training, product knowledge, customer communications and internal systems Responsible for providing the product knowledge on Health Insurance to all new joiners. Delivering product training (including selling skills, soft skills, objection handling) to Associate Sales Consultants, Team Leaders and Asst. Sales Managers Assist in delivery of on-going training programs Evaluate training and report on trainees Reviewing trainee's performances and preparing participants score sheets Arrange for follow-up training, or report following training sessions Timely & constructive feedback and counselling of the trainees Maintain detailed records of workshops conducted, participant lists, feedback, follow up activities etc. Require to travel for 15-20 days in a month in Kolkata and nearby locations. Desired Skills: Required from a training background Proficiency in employee development to assist employees in meeting the Performance Targets through Hiring, Coaching & Mentoring Ability to calibrate employee performance to the Performance Targets through monitoring and Coaching Ability to communicate and resolve issues that affect Performance Criteria Ability to handle escalations from employees Ability to escalate issues to their supervisor or other internal departments Demonstrated language fluency in English, Hindi. Qualifications Training Needs Analysis and New Hire Training skills Presentation and Analytical Skills Strong Communication skills Experience in instructional design and training methodologies Ability to assess training effectiveness and adapt training programs accordingly Strong organizational and time-management skills Previous experience in the insurance or financial services industry is a plus Interested candidates may please reach out to HR Himanshi Verma at 9069719390 or drop their updated CV at himanshiverma@policybazaar.com Regards, Himanshi Verma || Human Resource 9069719390

Company Description As India's largest insurance broker, Policybazaar is committed to making insurance accessible and understandable for every Indian. Since 2008, we have been at the forefront of transforming the insurance sector by providing transparent, efficient, and unbiased solutions tailored to the diverse needs of over 80.5 million registered users With a dominant market share of over 93% in the digital insurance aggregator space and annual premium collection exceeding 15,000 crore in FY24,Join us on our mission to make insurance simple, accessible, and effective for all. Job Responsibilities Identifying the training needs across levels & conducting Refresher Training for the employees to improve the productivity. Coordinate training schedule, set up, creation of training materials and follow-up Training new employees in areas including sales training, product knowledge, customer communications and internal systems Responsible for providing the product knowledge on Health Insurance to all new joiners. Delivering product training (including selling skills, soft skills, objection handling) to Associate Sales Consultants, Team Leaders and Asst. Sales Managers Assist in delivery of on-going training programs Evaluate training and report on trainees Reviewing trainee's performances and preparing participants score sheets Arrange for follow-up training, or report following training sessions Timely & constructive feedback and counselling of the trainees Maintain detailed records of workshops conducted, participant lists, feedback, follow up activities etc. Require to travel for 15-20 days in a month in Kolkata and nearby locations. Desired Skills: Required from a training background Proficiency in employee development to assist employees in meeting the Performance Targets through Hiring, Coaching & Mentoring Ability to calibrate employee performance to the Performance Targets through monitoring and Coaching Ability to communicate and resolve issues that affect Performance Criteria Ability to handle escalations from employees Ability to escalate issues to their supervisor or other internal departments Demonstrated language fluency in English, Hindi. Qualifications Training Needs Analysis and New Hire Training skills Presentation and Analytical Skills Strong Communication skills Experience in instructional design and training methodologies Ability to assess training effectiveness and adapt training programs accordingly Strong organizational and time-management skills Previous experience in the insurance or financial services industry is a plus Interested candidates may please reach out to HR Himanshi Verma at 9069719390 or drop their updated CV at himanshiverma@policybazaar.com Regards, Himanshi Verma || Human Resource 9069719390

Company Description As India's largest insurance broker, Policybazaar is committed to making insurance accessible and understandable for every Indian. Since 2008, we have been at the forefront of transforming the insurance sector by providing transparent, efficient, and unbiased solutions tailored to the diverse needs of over 80.5 million registered users With a dominant market share of over 93% in the digital insurance aggregator space and annual premium collection exceeding 15,000 crore in FY24,Join us on our mission to make insurance simple, accessible, and effective for all. Job Responsibilities Identifying the training needs across levels & conducting Refresher Training for the employees to improve the productivity. Coordinate training schedule, set up, creation of training materials and follow-up Training new employees in areas including sales training, product knowledge, customer communications and internal systems Responsible for providing the product knowledge on Health Insurance to all new joiners. Delivering product training (including selling skills, soft skills, objection handling) to Associate Sales Consultants, Team Leaders and Asst. Sales Managers Assist in delivery of on-going training programs Evaluate training and report on trainees Reviewing trainee's performances and preparing participants score sheets Arrange for follow-up training, or report following training sessions Timely & constructive feedback and counselling of the trainees Maintain detailed records of workshops conducted, participant lists, feedback, follow up activities etc. Require to travel for 15-20 days in a month in Kolkata and nearby locations. Desired Skills: Required from a training background Proficiency in employee development to assist employees in meeting the Performance Targets through Hiring, Coaching & Mentoring Ability to calibrate employee performance to the Performance Targets through monitoring and Coaching Ability to communicate and resolve issues that affect Performance Criteria Ability to handle escalations from employees Ability to escalate issues to their supervisor or other internal departments Demonstrated language fluency in English, Hindi. Qualifications Training Needs Analysis and New Hire Training skills Presentation and Analytical Skills Strong Communication skills Experience in instructional design and training methodologies Ability to assess training effectiveness and adapt training programs accordingly Strong organizational and time-management skills Previous experience in the insurance or financial services industry is a plus Interested candidates may please reach out to HR Himanshi Verma at 9069719390 or drop their updated CV at himanshiverma@policybazaar.com Regards, Himanshi Verma || Human Resource 9069719390

Woodrock Infotech _ Kolkata _ Hiring for Process Trainer * Job Responsibilities - Ensure successful execution of training needs Measure program training effectiveness Conduct Monthly Business Reviews, Quarterly Business Reviews & Weekly Business Reviews to track performance. Responsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate. Send reports/MIS to the Operations team on the progress/pending status of activities Participate in Internal & External Calibrations Manage Knowledge Check for New Hires & Production Staff Should be aware about terminologies like TNI, TNA, BQM, Throughput etc. Knowledge, Skills and abilities - Very Strong written and verbal communication skills (English) Customer/ Client Handling Skills Open to Work in 24X7, 6 days working Rotational Desired Candidate Profile - Education 12 pass is mandatory Min 1 years experience as a Trainer (Mandate) Strong understanding of and experience in product training in domestic / International BPO domain Looking for immediate joiners Interested candidates contact Kathakali@ 9836272131 or share CV to kathakali.rahman@woodrockgroup.in Role & responsibilities

Group Manager (B1) - TrainingJob Summary - To oversee the creation, management and execution of training in the relevant business vertical. To ensures the successful integration of training and development programs so that employees can competently meet the business needs of the business. To supervise the training and development section of the business. To be responsible for coaching, mentoring and leading training managers. To innovate and implement best in class practices in the field of training.Key Responsibilities:~ Liaising with the client to understand training needs for a certain project and effectively implementing tailor made training programs to assist successful transition of the project~ Ensuring strict and absolute compliance to the training governance plan of the business~ Reviewing and updating the governance plan as applicable~ Identifying training and development needs within a business through job analysis, appraisal schemes and regular consultation with business managers and human resources departments~ Designing and expanding training and development programs based on both the business and the individuals needs~ Working with a team to produce programs that are satisfactory to all relevant parties in an business, such as front line staff, line managers, managers and senior managers~ Developing effective induction programs~ Conducting appraisals~ Managing the delivery of training and development programs and, in a more senior role, devising a training strategy for the business~ Monitoring and reviewing the progress of trainers through one on one reviews~ Ensuring that statutory training requirements are met (e.g., ISO requirements)~ Evaluating trainers and training & development programs~ Amending and revising programs as necessary, in order to adapt to changes occurring in the work environment~ Helping line managers, trainers and training managers to solve specific training problems, either on a one-to-one basis or in groups~ Keeping up to date with developments in training through research, relevant forums and attending relevant courses~ Having an understanding of e-learning techniques, and where relevant, being involved in the creation and/or delivery of e-learning packages~ Researching new technologies and methodologies in workplace learning and presenting this research~ Deliver one on one coaching and provide feedback whenever requiredTo conduct all trainings as per plan for F&A in verticals like Manufacturing, Retail, etc.To support trainers in conducting the trainingTo prepare and maintain various process/Training related documents in EnglishTo maintain the database for all the trainings conducted over the last 2-3 yearsTo provide relevant data as and when necessary, To adhere to the requirements of supervisors.To create contents of the process as per the training and process requirements. 2.2 DETAILED DUTIES AND RESPONSIBILITIES, wherever applicable Key Responsibility IndicatorsPeople Related: Managing people to achieve the set goals. Succession plan Attrition VOE Learning and Training Development Engagement activities Defining goals or objectives for TrainersProcess Related: Monitor Training related progress for operations Timely resolution of client queries if any is raised on knowledge management Drive Continuous improvement initiatives in collaboration with operations Ensure that the training process meets the ISO Compliance Ensure completion of the Internal and External Calibration sessions Develop and maintain Client and internal stakeholder relationship Qualifications Qualification: Commerce Graduate Experience: 5-12 years of work experience in F&A with Commerce degree Only DM and above can apply

Experience in used LCV / SCV finance Ability to work on smart phone Working knowledge of English Responsibilities Identifying prospect customers (small Truck operators) Verifying the customer details on field Collecting documents from customer / coordination with RTO / agents / partners Accurate collection of Processing and Insurance fees Updating details in the app on the mobile Complete follow-up with Client in terms of monthly repayment.

Recruitment Training Specialists Location: Tiruchirappalli or Trichy, India. Welcome to DivIHN! We are looking for an outstanding Training Specialist to join our team and contribute to creating a supportive and engaging environment for our valued trainees. This full-time role reports directly to the Training Manager and is responsible for training and mentoring trainees. The preferred location is Trichy (Tiruchirappalli). Here is a brief introduction to DivIHN before we discuss the job and the ideal candidate we are seeking. DivIHN (Divine) is a Chicago-based technology consulting firm founded in 2002. We present ourselves and deliver as the Expert Advisor, Solution Provider, and True Partner of our Clients. Our Clients know that we are committed to their holistic success; that we can be counted upon to deliver, always; they have enabled us to be true to our core purpose: Positively Impacting Lives, one interaction at a time. Our business focus is Success and Transformation of our Clients. Our culture is "Seeking Excellence, with Grace". The value system espoused by DivIHN is Honesty, Commitment, Excellence, and Grace. Our services include: Digitalization Business Technology Transformation Cybersecurity Consulting Operations and Management Talent Mobilization Our Specializations include: Enterprise Architecture Salesforce Microsoft Cybersecurity Analytics with AI/ML We differentiate ourselves by our holistic approach to solutions, our Value Delivery Model founded on 4 levels of Leadership, our Culture of seeking Excellence with Grace, and our pioneering effort in developing specialist communities. About DivIHN's Recruitment Training Program: At DivIHN, we are deeply invested in the growth and success of our recruitment professionals at every level, from entry-level talent to seasoned recruiters. Our Recruitment Training Program is designed to provide structured, hands-on learning that empowers individuals with the knowledge, tools, and confidence needed to excel in the dynamic world of talent acquisition. Led by an experienced Recruitment Trainer, the program combines practical instruction, real-world scenarios, and mentorship to develop critical skills in sourcing, screening, client engagement, and candidate management. Beyond technical capabilities, the program also fosters strategic thinking, ethical recruitment practices, and professional development. Whether you are new to the field or looking to sharpen your skills, DivIHNs' Recruitment Training Program is a platform for continuous learning, career advancement, and impactful contribution to our clients' success. Who are we looking for? DivIHN's Recruitment Training Program is designed to train and develop those professionals who possess a strong desire and motivation to succeed, to become successful talent acquisition specialists, and to put them on a path to evolve into impactful leaders in an energetic and rewarding environment. What are your growth opportunities? We have enabled our top performers to become very successful Lead Trainers, Training Managers, L&D Managers, and other leadership opportunities. What we are looking for, or Key Responsibilities: Training Development: Designing training materials tailored to different levels of recruiters (junior to senior). Creating specialized content on sourcing, interviewing, candidate assessment, and onboarding. Conducting Workshops : Leading workshops, webinars, and classroom training sessions to enhance recruiter skills. Focusing on topics such as effective candidate sourcing, interview techniques, building relationships with hiring managers, and recruitment best practices. Coaching & Mentoring: Offering one-on-one coaching sessions for recruiters to address specific challenges. Guiding on improving phone screening, negotiation, and closing skills. Performance Evaluation: Assessing the progress of recruiters by tracking their key performance indicators (KPIs). Conducting mock interviews, role plays, and simulations to improve practical recruitment skills. Staying Updated on Trends: Ensuring that the team is up to date with recruitment trends, technology, and legal considerations. Teaching recruiters to adapt to changing markets, diversity hiring, and using AI/ATS tools. Essential Skills: Communication: Ability to explain complex concepts clearly and confidently. Industry Knowledge: In-depth understanding of recruitment processes and best practices . Leadership: The Capability to motivate and guide others toward achieving recruitment goals. Training Techniques: Familiarity with various learning methods (e.g., instructor-led training, e-learning, blended learning). Qualifications: Experience in recruitment, often with a focus on specific industries or recruitment types (e.g., IT, engineering). Certification or background in training or human resources (optional but preferred). Strong interpersonal skills for coaching and mentoring . Culture Fit: DivIHN promotes a culture of seeking Excellence with Grace. The value system in DivIHN is Honesty, Commitment, and Relationships. The Consultant Care Specialist will be required to be a good fit to our desired culture and possess a value system consistent with DivIHN's value system. If you're excited or curious to apply, feel free to reach out to klakshmanan@divihn.com or ssakthivel@divihn.com