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2.0 - 5.0 years
2 - 5 Lacs
hyderabad, chennai
Work from Office
Role and Key Responsibilities Train agents on product and process, as and when there are NHT batches Monitor contacts and find out areas of opportunity Work closely with Ops and Quality team design action plans to plug areas of opportunity Responsible for meeting the defined training conversion targets Manage retention during training Consistent alignment with operations by auditing contacts understanding needs, conducting refreshers Demonstrate innovation in training by carrying floor requirement into classroom training. Maintain Data as per training Processes Support in Quality Audits and Feedback when NHT batches are not being conducted Key skills and knowledge Excellent presentation and ...
Posted 2 months ago
2.0 - 7.0 years
2 - 7 Lacs
bengaluru
Work from Office
About Info Edge Info Edges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to e...
Posted 2 months ago
1.0 - 5.0 years
4 - 5 Lacs
ahmedabad
Work from Office
Greetings from Scorelabs! Strong in EV Experience in EV battery assembly and working knowledge of Battery Charging, Protection, and Management Systems, Battery Pack Sizing and Construction, and Battery Pack Assembly process Hr Ramana - 9550760771 Required Candidate profile Qua : B. Tech. (Graduate) degree; M.Tech./ PhD preferred 1-5 years of Experience in battery packaging or e-mobility/EV industry; Previous experience in teaching/facilitation preferred Work from Ofc
Posted 2 months ago
4.0 - 9.0 years
3 - 8 Lacs
noida, new delhi, delhi / ncr
Work from Office
Design & deliver training programs on visa and immigration processes, documents & compliance Onboard and train new hires on company policies, procedures & client handling Conduct regular training sessions to update staff on new rules and process.
Posted 2 months ago
2.0 - 6.0 years
2 - 5 Lacs
chennai
Work from Office
Role & responsibilities Job Title: Product / Sales Trainer Department: Sales Training & Development Location: Chennai Experience: 2 - 6 Years Employment Type: Full-Time Preferred : Male candidate Job Summary: We are seeking a dynamic and experienced Product / Sales Trainer who will be responsible for enhancing product knowledge and sales skills across our site teams. The ideal candidate should be passionate about training, conducting audits, competitor analysis, and ensuring high standards in product presentations. Key Responsibilities: Deliver effective Product & Sales Training sessions for site teams to strengthen product knowledge and customer engagement. Visit competitor sites, analyze s...
Posted 2 months ago
4.0 - 9.0 years
5 - 10 Lacs
gurugram
Work from Office
Need Immediate Joiners Must have Min 2+yrs exp as Process Trainer from International Customer Service process BPO. Trainers from International Voice process required US Shifts Excellent Comms required Call 8447780697 send CV monu@creativeindians.com
Posted 2 months ago
3.0 - 4.0 years
3 - 4 Lacs
lucknow
Work from Office
Process Trainer: Minimum 3 Years Of Over all Experience in BPO Customer Service Voice with Minimum 1 Year Of Experience As A Process Trainer Is mandatory. CTC Upto 4 LPA Quality Analyst: Minimum 3 Years Of Over all Experience in BPO Customer Service Voice with Minimum 1 Year Of Experience As A Quality Analyst Is mandatory. CTC Upto 3.8 LPA Assistant Manager Training Minimum 6 Years Of Over all Experience in BPO Customer Service Voice with Minimum 1 Year Of Experience As An Assistant Manager Training is mandatory. CTC upto 6 LPA Experience From E- Commerce Process in Call Center BPO is Added Advantage BPO (Call Center) Experience is Mandatory For All The Mentioned Roles. Graduation Is Mandato...
Posted 2 months ago
11.0 - 20.0 years
15 - 25 Lacs
pune
Work from Office
Job Role & Responsibilities 1. Training Strategy and Leadership: Develop and implement a company-wide training and development strategy aligned with business objectives, client needs, and industry best practices. Oversee the design, delivery, and continuous improvement of training programs for new hires, existing employees, and leadership teams in the RCM BPO space. Lead, mentor, and manage the training department, including trainers and learning and development professionals, to ensure consistent delivery of training across all service lines. 2. RCM BPO Knowledge Development: Ensure training programs address key components of Revenue Cycle Management, including billing, coding, claims manag...
Posted 2 months ago
2.0 - 7.0 years
8 - 10 Lacs
noida, mumbai, bengaluru
Work from Office
Key Responsibilities: Training Program Development: Design and develop training modules focusing on sales techniques, recruitment industry insights, and product knowledge. Onboarding/Product Training: Deliver engaging onboarding sessions to help new hires understand our offerings, tools, and culture. Skills Assessment: Conduct regular assessments to identify skill gaps and training needs. Presentation & Content Creation: Create compelling training presentations and deliver them effectively to diverse audiences. Handling Diverse Audiences: Train and manage both fresh joiners and lateral hires with tailored approaches. Continuous Improvement: Evaluate training outcomes, gather feedback, and op...
Posted 2 months ago
4.0 - 7.0 years
8 - 10 Lacs
noida, bengaluru, mumbai (all areas)
Work from Office
Position Overview: We are looking for a dynamic and driven Sales Enablement Trainer to join our team. The ideal candidate will have 4-7 years of experience in sales or product training and a strong passion for enabling others to succeed. You will play a vital role in onboarding new sales hires and continuously upgrading the skills of our existing team, directly impacting our sales performance and customer satisfaction. Good comms skills Should be OK to travel across India to provide training to other offices Exp. in corporate hiring Exp. in creating training modules Have given new hire training, refresher training, sales training Key Responsibilities: Training Program Development: Design and...
Posted 2 months ago
9.0 - 14.0 years
15 - 25 Lacs
hyderabad, bengaluru
Hybrid
Duties and Responsibilities Lead and develop a team of global trainers, who deliver trainings including, but not limited to new hire, process refresher, behavioral and skills-based trainings Evaluate and maintain training delivery methods and make recommendations to improve trainee experience as well as outcome. Provide regular progress updates to internal and external stakeholders regarding training initiatives Partner with delivery, quality and leadership to identify critical training needs or gaps that are essential to drive growth Own, manage and drive training initiatives within Screening workstream, partnering with counterparts within Training Leadership to ensure alignment with accoun...
Posted 2 months ago
1.0 - 6.0 years
3 - 8 Lacs
noida
Work from Office
Schoolnet India is looking for Trainer Food Processing to join our dynamic team and embark on a rewarding career journey Identifying training needs: Assessment of employee skills and knowledge gaps to determine the type of training required Designing training programs: Creating customized training programs that meet the specific needs of the organization and its employees Delivering training sessions: Leading classroom-based or online training sessions, using a variety of teaching methods to engage participants and enhance learning Evaluating training effectiveness: Monitoring and evaluating the impact of training programs on employee performance and business outcomes Keeping up to date with...
Posted 2 months ago
1.0 - 6.0 years
3 - 8 Lacs
noida
Work from Office
Schoolnet India is looking for Trainer Telecom Sector to join our dynamic team and embark on a rewarding career journey Identifying training needs: Assessment of employee skills and knowledge gaps to determine the type of training required Designing training programs: Creating customized training programs that meet the specific needs of the organization and its employees Delivering training sessions: Leading classroom-based or online training sessions, using a variety of teaching methods to engage participants and enhance learning Evaluating training effectiveness: Monitoring and evaluating the impact of training programs on employee performance and business outcomes Keeping up to date with ...
Posted 2 months ago
8.0 - 13.0 years
7 - 15 Lacs
gurugram, delhi / ncr
Work from Office
Manager Training Required Graduation Mandatory Minimum 8-10 Years Relevant exp into Training Salary Upto 14.5 LPA Location-: Gurgaon Should have exp in International Banking process* Excellent Communications Call@9205503253 / 9953262467 Required Candidate profile Candidate should have experience as Manager Training on Papers Should have managed a Team International BPO Exp mandatory Six Sigma certification Excellent Communications Skills
Posted 2 months ago
2.0 - 7.0 years
1 - 5 Lacs
gurugram
Work from Office
Roles and Responsibilities Design and deliver training programs for outbound sales teams to improve product knowledge, process efficiency, and customer handling skills. Develop customized training materials, including presentations, videos, and manuals to meet specific business requirements. Conduct regular coaching sessions with team members to ensure effective implementation of new processes and products. Collaborate with subject matter experts to create engaging learning experiences that drive behavioral change among trainees. Analyze feedback from trainees to identify areas for improvement in the training program. Desired Candidate Profile 2-7 years of experience in BPO Training or Sales...
Posted 2 months ago
6.0 - 10.0 years
5 - 9 Lacs
kozhikode
Work from Office
Work closely with Head - Learning and Development to implement Learning & Development strategy, in line with the long-term strategic priorities of the organization. Identify and assess future and current training needs in consultation with line managers (mandatory trainings, technical, domain, behavioral training). Consolidate data from job analysis, performance appraisals in consultation with Business/ Department Heads to understand and analyze various training needs pertaining in Malabar Group and assist in proposing a learning solution. Carry out & oversee skills analysis, training need analysis to prioritize training needs and initiatives. Develop curriculum and plan annual initiatives &...
Posted 2 months ago
2.0 - 7.0 years
4 - 6 Lacs
navi mumbai, mumbai (all areas)
Work from Office
Greetings from Homebazaar.com We are proud to get Certified as Great Place to Work '2024 Who are we? Home Bazaar Services Pvt Ltd is India's leading Property Advisor with an immense history of successful client satisfaction. With 12+ years of expertise, we analyze and cater to the client's requirements and have assisted thoroughly in their property buying journey. With the support of 350+ Property experts, we have been awarded Mumbai's best-winning property service company for the Quarter 2023 -24. With these achievements under our wings, we also have expanded to new horizons, we are currently operational in 9+ metro cities across India. What is our requirement? Role: Senior Corporate Traine...
Posted 2 months ago
3.0 - 8.0 years
3 - 7 Lacs
bengaluru
Work from Office
Supervisor, Customer Experience Job Responsibilities : Min. 4+ years of overall experience in call center work, with 2 years of experience as a Team leader Should have managed team size of min. 20-25 HC. Experience/exposure to work for US clients (Call center/Backend) . Good communication and interpersonal skills Good knowledge of MS Outlook, MS Excel and, MS PowerPoint Creating Report, dashboard, manage bottom quartile team members. Aware on feedback mechanism and performance improvements. Provide inputs on process improvement and opportunities. Ready to work in US time zone and flexible with shifts. Ready to work additional hours as and when required.
Posted 2 months ago
3.0 - 8.0 years
5 - 11 Lacs
gurugram, delhi / ncr
Work from Office
Grads/ UGs Min 3yrs of relevant exp on paper (1yr as a Team Lead Trainer) Salary up to 11.5lpa (Based on last salary) Location- Gurgaon Work from Office Excellent comms skills 5 days working Call for more details:- HR Ritika Sharma- 9289133009
Posted 2 months ago
5.0 - 9.0 years
6 - 7 Lacs
lucknow
Work from Office
Role & responsibilities Role is positioned as a Subject matter expert for Soft Skills Key responsibility includes providing training and upskilling of resources hired as fresh graduates for multiple clients Content Development: Design and develop new training material and customize existing training material Design and develop the regular assessments to understand the effectiveness of the training conducted Track individual performance during and after the trainings and conduct refresher sessions basis training needs identified Stakeholder Management: Work closely with operations to address the key concern areas in operations arising from knowledge gaps You may also be required to contribute...
Posted 2 months ago
2.0 - 5.0 years
4 - 6 Lacs
hyderabad, chennai, bengaluru
Work from Office
Email your resume to Tanuja@wissenpro.com or call/WhatsApp at 889-702-1143 Roles Available: Communication Trainer Key Requirements: Experience: 2+ years (1+ year as a Trainer) Industry: International / Domestic Voice / Chat / Email Process Skills: Excellent communication skills, voice & accent training, process training Work Schedule: 24/7 shifts Joining: Immediate to 30 days notice period Additional Benefits: One-way cab facility (for applicable locations)
Posted 2 months ago
4.0 - 9.0 years
4 - 9 Lacs
hyderabad
Work from Office
Role & Responsibility: 1) Responsible for training new team members as well as facilitating on-going and ad-hoc training. 2) Assist with content development and support training projects. Minimum Requirements: 1) Strong presentation and facilitation skills. 2) Communication and interpersonal skills; ability to work across teams and levels. 3) Basic skills in Excel or Google Sheets.
Posted 2 months ago
3.0 - 7.0 years
4 - 7 Lacs
hyderabad
Work from Office
Role : Trainer (Clinical Pre-Authorization) Department: US AR Healthcare Employment Type: Full Time, Permanent Education UG: Any Graduate (Life science Preferred) 1.Looking for candidates who have worked as Trainer/Process coach /SME or similar role in to Pre-authorization department 2.Must have an experience in training the team members or Freshers 3.Strong knowledge in Clinical Pre-authorization department (Basic RCM as well as in Denial management) 4.Must have good communication, Presentation, Reporting and Analytical skill Note: Immediate or candidates with 30 days Notice period please apply. INTERESTED CANDIDATES CAN SHARE THEIR UPDATED CV TO Shrikant.Khochare@omegahms.com/ WhatsApp @90...
Posted 2 months ago
3.0 - 8.0 years
4 - 6 Lacs
hyderabad
Work from Office
Role & responsibilities: Conduct training sessions for restaurant staff including new joiners, existing team, and for any new products and existing products Make sure all team members follow the companys Standard Operating Procedures (SOP's). Train staff on the job through live demos, role plays, and practice sessions. Check how well training is working by taking feedback, doing assessments, and observing on-ground performance. Find skill or knowledge gaps and inform the team for further support. Keep proper records of training sessions including attendance, feedback, and reports. Work closely with Restaurant CEOs to understand what kind of training is needed. Visit restaurants regularly to ...
Posted 2 months ago
7.0 - 9.0 years
20 - 25 Lacs
bengaluru
Work from Office
About the Role We are looking for a passionate training professional to equip our student counsellor (sales) teams with the skills, knowledge, and confidence to succeed . This role will design and deliver training programs from counseling scripts to product knowledge and ensure consistent adoption through refreshers and certification. Over time, the role has the opportunity to evolve into building an academy-style enablement program. Key Responsibilities Design and deliver training sessions on counseling scripts, consultative pitching, and product knowledge. Conduct refresher trainings and create quarterly content updates. Build certification methodologies to ensure consistent skill levels a...
Posted 2 months ago
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