Program Manager - Driver ExcellenceBattery Smart is looking for a strategic and data-driven Program Manager to join our DriverExcellence vertical. You'll collaborate closely with leadership and cross-functional teams to alignbusiness objectives and ensure efficient, high-quality program execution. This role offers a unique opportunity to shape the company's strategic direction and make a significant impact on its growth and operational efficiency.What You Will Do: Driver Experience Management Enhance driver engagement by optimizing app features and ensuring seamless processes. Develop and implement initiatives that improve the overall driver experience. Work closely with product and tech teams to identify and resolve app-related issues for drivers. Gather and act on feedback to improve driver satisfaction and loyalty. Program Strategy and Execution Develop comprehensive program strategies that align with company objectives. Execute data-driven programs with defined KPIs, timelines, and budgets. Monitor program impact through structured reporting and make recommendations for improvement. Partner with cross-functional teams (product, marketing, operations) for seamless program rollout. Analytical Insights and Decision Support Use data analytics to drive decisions and refine strategies for driver experience and profitability. Build dashboards and reporting tools to track key metrics and operational efficiency. Identify process bottlenecks and recommend innovative solutions.What You Will Need: Experience: 3+ years in Consulting, Strategy, Program Management or similar fields with a proven ability to drive data-driven decisions. Education: IIT/IIM or similar qualifications required. Program & Process Management: Strong experience in program and process management, including process design and optimization. Analytical Skills: Proficiency in Advanced Excel, with strong data analysis and problem-solving skills. (SQL is a Plus) Communication & Leadership: Strong stakeholder communication skills and experience leading cross-functional teams.Why Battery Smart? Impactful Work: Directly contribute to shaping the company's future. Career Development: Accelerate your career in a high-growth environment. Ownership & Flexibility: Own key initiatives and drive change. 5-day working week and a supportive environment. Dynamic Work: Work across strategy, operations, and data-driven decision-making.

LMS AdministratorExperience: 5+ YearsKey Responsibilities:LMS Administration:Manage the day-to-day operations of the Learning Management System (LMS), including user accounts, course uploads, configurations, and troubleshooting.Ensure seamless system functionality, performing regular updates, testing, and maintenance.Develop and implement LMS best practices for course organization, user accessibility, and engagement.Collaborate with instructional designers and trainers to upload, organize, and optimize courses.Provide technical support and training to end-users, resolving LMS-related issues efficiently. Data Management & Reporting:Maintain and manage LMS data integrity, ensuring accuracy in course enrollments, user records, and completion tracking.Design, generate, and analyze custom reports and dashboards on learning metrics, user engagement, and compliance training.Develop data-driven insights to enhance training effectiveness and optimize learning programs.Ensure compliance with data security policies and regulations, managing permissions and access controls.Work with stakeholders to integrate LMS data with other enterprise systems (HRIS, CRM, etc.) as needed.Process Improvement & Compliance:Identify opportunities for process automation and efficiency improvements in LMS operations.Ensure the LMS supports regulatory and compliance requirements, maintaining audit-ready records.Keep up to date with industry trends, new LMS features, and best practices to recommend system enhancements. Required Qualifications:Bachelors degree in Information Systems, Education Technology, Data Analytics, or a related field.Proven experience (5+ years) as an LMS Administrator with data management responsibilities.Strong knowledge of LMS platforms (e.g., Moodle, Cornerstone, SAP SuccessFactors, Blackboard, etc.).Experience working with SCORM, xAPI, and other e-learning standards.Strong troubleshooting, technical support, and problem-solving skills.Knowledge of data security, compliance, and GDPR principles.Excellent communication and stakeholder management skills.Preferred Qualifications:Certification in LMS administration or data analytics.Experience in API integrations and system automation.Knowledge of LXP and learning technologies.Background in corporate training, e-learning, or instructional design.