1. Working in cost competitiveness improvement team & report the daily progress to Section Manger. 2. Generate cost reduction ideas with Benchmarks, VAVE( Size optimization, Spec/ Material change) & Localization. 3. Collaborate with Part Development/R&D/Quality/Production/Sales & product planning / Vendor to collate the cost reduction Ideas & its implementation Conduct the regular review meeting & prepare for Management convention meeting to ensure cost reduction & its implementation from Engineering change request to Adoption . 4. Skills set of Part/Vendor development, price negotiation, bench marking analysis, VAVE ,Localization

Roles & Responsibilities : 1. Identification of Potential : - Analysis of KIN Network coverage & TIV sales data - Identifying untapped cities / towns / talukas / villages – having high potential, Significant TIV volume but No KIN network available, no near future plans - Customer demographic should be matching with KIN customer profile 2. Business Plan Formation - Preparation of annual business plans, target volume & key strategy / activities to achieve the BP - Regular reporting of rural share of Business, Data analysis to find gap areas & action to improve - Micro and Macro economics of Rural, GTM strategy 3. Strategic Tie-ups & BTL Events - Tie-up with leading financiers for rural markets – MMFSL, NBFCs or any other local financier - Tie-up with Village Level Entrepreneurs / CSC etc. - BTL Activities : Showroom on Wheels - Hyperlocal activities : To boost digital leads - Preparing Budgets for year and monitoring utilization on monthly basis 4. Support to Regional team in achieving KPIs - Inter-deptt. coordination : Marketing, Training, DD, Finance 5. Super KEC Project : - Identification & finalization of Super-KEC requirement – Dealer-wise region-wise - Recruitment of manpower as per requirement & Area allocation - Training of manpower on KIN systems & processes - Monthly target rolling for Super KECs for Bookings & Retails - Daily performance monitoring, weekly review for non-performers / low performers - Reward & Recognition of manpower, highlighting Top performers, recognition by management - Super KEC Skill Contest to identify the top talents, Recognition & Rewards 4. Service Camps : - Planning service camps in non-covered cities / towns & areas, with help of AFS team - Pre-appointment from customers, fixing a day in week / month to conduct camps to have uniformity - Conducting camps as per plan to service customers’ cars, which are far from main dealer cities, building customer confidence Qualification: B.Tech / MBA Skill Set : Communication, inter-personal, relationship building, networking Should have worked in Rural Sales in any of the 4-wheeler Auto-OEM Should have good understanding of Rural Areas, customer profiling, Rural business strategy, VLE / CSC tie-ups etc.

Roles & Responsibilities : Implement CX Initiatives & CX programs at the dealership Implementation of Sales Standard Operating Processes at Dealership Conduct Sales Process Audits at dealership to check process gaps Analyze SSI and develop action plans in collaboration with dealers. Analyze PSI and formulate dealer action plans based on findings. Sales customer complaint Handling for the defined set of dealerships. Collect, analyze, and interpret customer feedback, surveys, and complaint data Implement and monitor Customer experience Improvement Action Plans. Support the recruitment of Sales Customer Care Managers (CCM) Assess manpower availability for key roles, including CCEs, hostesses, and other support functions. Coordinate for regional Salesforce campaigns by initiating actions across network Increase customer engagement through digital channels by promoting My Kia App registration & Customer Rewards program Implement key Digital Initiatives in the field like Dealer CRM, Virtual KEC etc Improve customer data quality across dealerships Track and report on Sales Exit Interviews. Review the performance of Dealer CX Teams. Prepare for and execute Customer Meetings and gather feedback on new programs.

Roles & Responsibilities : Responsible for achieving target sales volumes and Market Share Monitoring & reviewing sales performance of territories Conduct team meetings, channel development Overseeing sales promotional activities Track the inventory at distributor locations, track the stock returns Ensure availability of quality enablers at dealership. Expands customer base by identifying new customer segment & opportunities. Ensure timely & quality forecast from dealerships. Regular performance analysis of dealerships and proposes corrective action. Communicate dealerships on company policies and initiatives, implement and adherence of the same. Coordinate with financers & insurance companies for market development activities. Meeting customers to take feedback, understand expectations, resolve complaints. Timely market feedback to RSM & HO on competition activities, government regulations and related business aspect.

Roles & Responsibilities: Monitor and record employee punch-in and punch-out times through SAP to ensure accurate attendance records. Track employee arrival and departure times to ensure adherence to work schedules. Manage and maintain time-tracking systems or software, ensuring data accuracy and integrity. Generate daily, weekly, and monthly attendance reports, highlighting tardiness and early departures. Investigate and resolve any discrepancies in time records and follow up on instances of lateness or early departures. Notify employees about their attendance patterns, including instances of lateness, early departures or missed punches. Collaborate with HR for payroll processing, ensuring time records align with compensation and benefits. Ensure all attendance tracking practices comply with company policies and legal regulations. Offer suggestions and solutions to improve employee punctuality and time management practices. Required Qualifications: Education: B.Com/ B.Tech/ MBA Language: English/ Hindi Required Skillsets: Strong organizational skills. Detail-oriented with a high level of accuracy. Proficient in time-tracking software and systems. Excellent communication skills. Ability to handle confidential information responsibly. Required SkillsetsRequired Skillsets

Looking for candidates for the position of Area Sales Manager for North Regional Office (NCR, Punjab, Haryana, Jammu, Uttarakhand) based out of Gurgaon having 5 to 10 years of experience Responsible to achieve monthly sales objectives in lines with regional plan. (Volume & Market share) Expands customer base by identifying new customer segment & opportunities. Ensure effective forecasting basis on annual, quarterly, and monthly targets. Develop specific plans to ensure growth both long and short-term. Regular performance analysis of dealerships and proposes corrective action. Communicate dealerships on company policies and initiatives, implement and adherence of the same. Liaison with financers to ensure timely availability of funds to dealers and retail finance options to customers. Meeting customers to take feedback, understand expectations, resolve complaints if any. Review dealer business performance, recommend improvement actions to team. Timely market feedback to RSM on competition activities, government regulations and related business aspect. Required Skills Must be well versed with the region High result orientation with ability to create win –win situation. Understanding of business finance. Good analytical and problem-solving skills. Ability to manage multiple stakeholders. Proficient in DMS/ Excel/ Power Point. Good written and oral communication.

Roles & Responsibilities Prime responsibility of Planning & Conducting On Job Training to Kia Dealer Network Develop skills for living & spreading Kia Values and Behaviors at Kia India Dealer network Deliver OJT training for dealer Sales & Service team members Need based training based on Customer Complaints Understand gaps & train the dealership Soft skill & Refresher training on customer etiquette Training need evaluation and planning Coordination with Regional Field team for training need and planning Generation of periodic & regular reports & circulation to field & network Management reports generation, Dealer Score Card Monthly Reviews templates/ Reviews, Regional Monthly Reports Annual Business Plan, MIS & status generation & reporting Any other duties expected from the position & requested by respective manager Required Skillsets Proven experience as a Training delivery and customer experience management Preferably worked in automobile domain or with automobile clients. Proficient in MS Office Problem solver with good communication and interpersonal skills Resolve and/or escalate issues within a well-timed routine. Project Management Good platform skills and participant engagement skills

Roles & Responsibilities: The Area Field Aftersales Manager will be responsible for implementation of KIA process & policies & ensure the aftersales operation at the dealers under his supervision Support & monitor the development of workshop infrastructure for completion as per time plan. Regular review of Dealer KPI, support to enhance the same. Ensuring right quality and quantity of staff at dealership as per KIN guidelines, Training of dealer staff through OJT & at KIA Training Centre. Implementation of systems & processes at dealership as per KIA guidelines Ensure Policy Adherence at the dealership. Technical feedback, reports, campaign monitoring & reporting to RSFM & HQ. Measuring & monitoring CSI of the dealership & working with dealership to enhance CS. Monitoring customer complaints at reported at various channels, attending to customer grievances, fast resolution & ensuring comeback of customers. Meeting set targets related to Repair orders, Parts, KPI of dealership & growth / improvement plan. Regular planning & organizing of marketing activities basis KIA business plan, seasonal requirements, dealer profitability & customer satisfaction. Regular audits, evaluations to monitor dealership performance. Warranty approvals, audits, parts scrapping etc in the dealership under supervision. Any other duties expected from the position & requested by respective manager.

Role Summary: The Process Audit Manager will be responsible for enhancing the efficiency, compliance, and effectiveness of business processes and dealer operations. This role requires strategic planning, strong analytical capabilities, and cross-functional collaboration to drive operational excellence and ensure adherence to company policies and regulatory standards. Key Responsibilities: Audit Planning & Strategy: Develop and implement a comprehensive audit strategy and annual audit plan for dealer operations. Align audit activities with corporate objectives and regulatory requirements. Audit Execution: Oversee and conduct complex audits of business processes and dealer operations. Assess adherence to internal policies, operational effectiveness, and industry compliance. Risk Identification & Process Improvement: Identify risks, inefficiencies, and non-compliance in business and dealer processes. Provide clear, actionable recommendations to address audit findings. Cross-functional Collaboration: Collaborate with cross-functional teams and senior management to support business objectives. Ensure effective implementation of corrective actions by engaging with process owners and dealership stakeholders. Performance Monitoring: Regularly review dealer performance metrics, customer satisfaction, internal controls, and brand compliance. Ensure consistency and sustainability of operations in line with business goals. Reporting & Communication: Deliver periodic reports to senior management on audit outcomes, key risks, and improvement initiatives. Maintain transparency and drive accountability throughout the audit lifecycle. Qualifications & Requirements: Professional Qualification – CA/ CMA. Minimum [9] years of experience in process auditing or internal audit. Strong understanding of business operations, risk management, and regulatory compliance. Excellent analytical, leadership, and interpersonal skills. Proficiency in audit tools, data analytics, and reporting software.

Strong knowledge on the paint shop process - Trouble shooting of sealent process , - colour matching & problem solving skills - multi-tasking skill & adaptability - good commuinication

Job Title: Paint shop Admin 1. He/She should be able to manage all paint shop all employees master data management. 2. Able to track all basic administartive details like attendance,Attrtion , TO requirement etc.., 3. Invoice parking in SAP and followup with finance 4. Co-ordinate with HR / Bussiness support / Finance / IT & purchase business requirements 5. Office adminstrative assitance activity like Expat support, Gifts / Stationery distribution etc.., - Manage administrative tasks related to paint shop operations, including scheduling appointments, maintaining records and processing invoices - If you are a proactive individual with a passion for supporting operational success, we invite you to apply for the Paint Shop Admin position.

Role & responsibilities Heading Sales Accounting function at Gurgaon Responsible for various expenses accounting, month end provisions and closing the books of accounts within timeline. Responsible for accounting of revenue and well verse with revenue recognition standards. Responsible for various reporting with respect to Sales accounting. Responsible for various reconciliation like revenue reconciliation, vendor reconciliation and confirmation. Thorough knowledge & Experience of preparing Schedules of account ledger, clearing of open items in the GL., Ageing reports Thorough knowledge on requirement of IGAAP/INDAS/IFRS. Thorough knowledge & experience of Accounts Payable process, TDS & GST. Handling various audits, like Statutory audit, Internal Audit, SOX, IFC, etc. Experience in SAP is must. Having experience of Managing 3 to 4 members. Preferred candidate profile Experience in SAP is must. CA qualified with 10-to-12-year experience in Automobile industry/similar Manufacturing industry.

Job Title: Warranty Analyst Seeking Applicants with a Background in Automotive OEM Industry The Warranty Analyst will be responsible for analyzing warranty claims and assisting in the management of warranty policies and processes. This role involves reviewing warranty claims for accuracy, ensuring compliance with company policies, and collaborating with various departments to enhance warranty operations. The analyst will also provide insights and reports to management regarding warranty trends, costs, and potential areas for improvement. Key Responsibilities: - Review and analyze warranty claims to identify patterns and trends in product performance. - Collaborate with cross-functional teams to gather necessary documentation and information regarding warranty claims. - Prepare and maintain warranty reports to share findings with management and recommend improvements. - Monitor warranty costs and perform root cause analyses to identify potential product issues. - Identify patterns and trends in warranty claims data to provide insights and recommendations for process improvements. - Prepare reports summarizing warranty claims and related data for management review. - Conduct warranty audits to ensure compliance with company standards and regulations. - Monitoring & tracking of warranty performance post WOR. Review & plan of post follow up reviews basis result. - Pre-Audit analysis & feedback to regional PICs - Stay updated on industry trends and best practices related to warranty management and analysis. - Market intelligence on evolving warranty policies, conditions & offerings (EV / ICE) - Budgeting / Provisioning / Cost monitoring – Provision Vs expense (Goodwill, Warranty, Extended Warranty) Skills Required: - Proficiency in Microsoft Excel for data analysis and reporting. - Familiarity with warranty management systems and databases. - Experience with business intelligence tools for data visualization and reporting (e.g., Tableau, Power BI). - Understanding of enterprise resource planning (ERP) systems related to warranty processes. - Knowledge of statistical analysis tools is a plus. The ideal candidate will have a background in warranty analysis, quality assurance, or a related field and a passion for improving product reliability and customer satisfaction.

Role & responsibilities Responsible to achieve monthly sales objectives in lines with regional plan. (Volume & Market share) Expands customer base by identifying new customer segment & opportunities. Ensure effective forecasting basis on annual, quarterly and monthly targets. Develop specific plans to ensure growth both long and short-term. Regular performance analysis of dealerships and propose corrective action. Communicate dealerships on company policies and initiatives, implement and adherence of the same. Liaison with financers to ensure timely availability of funds to dealers and retail finance options to customers. Meeting customers to take feedback, understand expectations, resolve complaints if any. Review dealer business performance, recommend improvement actions to team. Timely market feedback to RSM on competition activities, government regulations and related business aspect. Preferred candidate profile Must be well versed with the region High result orientation with ability to create win win situation. Understanding of business finance. Good analytical and problem-solving skills. Ability to manage multiple stakeholders. Proficient in DMS/ Excel/ Power Point. Good written and oral communication. Required Qualifications B. Tech/ BE/ MBA

Roles & Responsibilities Validation of Request for Approval of Regional Office Validation & processing of Regional Sales & Marketing, After Sales and General Admin expenses Validation & processing Employees Travel claims Invoice & Payment Processing of Vendors / Dealer / Employees Support function for Budget Transfer & controlling Support for Monthly Provision & Provision analysis Support for Forecast preparation Co-ordination with departments for Issue Resolution Coordination with Tax Teams (Direct & Indirect) for Validation of Invoices Support for Statutory & Internal Audit Validate dealer, TD, exchange, and corporate incentive claims. Physical Verification of Fixed Assets Required Skillsets • Atleast 4 years of Finance & accounts experience. (Total 4 -8 years of overall experience). • Ability to work with in a team and independently. • Good analytical and reason analysis skills. • People Management, Problem solver with good communication and interpersonal skills • Working knowledge of Accounting Standard, Income tax, GST and applicable compliances. Education • Semi-qualified CA & ICWA, Bachelor’s / Master’s degree in commerce field (M. Com, BBA, MBA, etc.)

Roles & Responsibilities Validation of Request for Approval of Regional Office Validation & processing of Regional Sales & Marketing, After Sales and General Admin expenses Validation & processing Employees Travel claims Invoice & Payment Processing of Vendors / Dealer / Employees Support function for Budget Transfer & controlling Support for Monthly Provision & Provision analysis Support for Forecast preparation Co-ordination with departments for Issue Resolution Coordination with Tax Teams (Direct & Indirect) for Validation of Invoices Support for Statutory & Internal Audit Validate dealer, TD, exchange, and corporate incentive claims. Physical Verification of Fixed Assets Required Skillsets • Atleast 4 years of Finance & accounts experience. (Total 4 -8 years of overall experience). • Ability to work with in a team and independently. • Good analytical and reason analysis skills. • People Management, Problem solver with good communication and interpersonal skills • Working knowledge of Accounting Standard, Income tax, GST and applicable compliances. Education Semi-qualified CA & ICWA, Bachelor’s / Master’s degree in commerce field (M. Com, BBA, MBA, etc.)

Job Summary: We are seeking a dynamic and forward-thinking professional to lead the design, development, and implementation of next-generation digital programs that elevate customer experience. This role will be instrumental in aligning business goals with cutting-edge digital platforms, such as chatbots, AR/VR, and AI-based customer interfaces, to drive engagement, satisfaction, and long-term loyalty. Key Responsibilities: Requirement Gathering & Alignment: Collaborate with internal stakeholders to gather, analyze, and align business requirements for customer-facing digital platforms. Platform Design & Implementation: Lead the design, development, and deployment of innovative digital customer interaction platforms including but not limited to Chatbots, Augmented/Virtual Reality experiences, and AI-driven tools. Cross-Functional Collaboration: Partner with IT, UX/UI, marketing, and operations teams to integrate digital solutions seamlessly into existing systems and ensure cohesive user journeys. Customer Interaction Analysis: Monitor and evaluate customer interaction data to identify trends, friction points, and areas for enhancement to optimize platform usability and satisfaction. Performance Monitoring & Optimization: Establish KPIs and regularly assess platform effectiveness. Use data-driven insights to recommend and implement continuous improvements. Innovation & Trend Analysis: Conduct market research to stay ahead of digital customer engagement trends. Proactively identify and propose innovative, future-ready solutions to enrich customer experience. Qualifications: Bachelor’s/Master’s degree in Business, Digital Technologies, Customer Experience, or a related field. 3-5 years of experience in digital transformation, customer experience, or product management roles. Proven experience designing and implementing customer-facing digital solutions (e.g., chatbots, AR/VR, AI interfaces). Strong analytical skills with the ability to interpret customer data and derive actionable insights. Excellent communication and stakeholder management abilities. Knowledge of customer journey mapping, UX principles, and digital platform integration is a plus.

• Conduct regular business process audits and audits of dealership operations, focusing on adherence to company policies, procedures and regulatory requirements. • Evaluate the effectiveness of Internal controls, sales, service, Inventory management and financial practices at dealership. • Collaborate with dealership management and Business Process owners to ensure timely resolution of audit findings and compliance gaps. • Work closely with cross functional teams to align audit strategies with organizational goals. • Prepare detailed audit reports highlighting findings, risks and actionable recommendations for process improvements • Ensure to complete all audit assignments effectively, efficiently and timely as per annual audit plan.

Exterior Inspections like Fitment, Appearance, EO Validation, Product test, Chamber Validation.

Replacement of Mr Protyush Paul as he is moving for ACXM profile. Hence new RTM needs to be recruited as per CX org structure Roles and Responsibilities • • Support dealers in the assigned territory to recruit Manpower as per guidelines • Training of dealer's Sales force through TNA • Enhancing the knowledge level of sales force on Product, Process and Soft skill. • Support development of training modules • Conduct new hire induction • Streamlining of incentive and salary structure for sales team members at dealership; and ensure disbursement • Personally, coach/mentor critical talent on their performance to take on their job roles effectively • Conduct sales audit for dealership & organize sales reviews • Implementation of human capital standards and managing customer experience across dealer network • Conduct employee engagement programs to ensure retention of dealer manpower • Liaise with KIN RM, RSM, ASM & Central Training Team to develop training & development strategies for the assigned