2088 Process Training Jobs - Page 32

Process Trainer Exp- 4+ Years ( 2+ Yrs as Trainer on paper) Loc- Gurgaon Pkg- 6.5 LPA Skills- Customer Service Training, International CS Training, TNI, TNA, OJT, NHT etc NP- Immediate Only Nancy 8586914964 Nancy.imaginators7@gmail.com

POSITON TITLE: Training Manager POSITION DESCRIPTION: The Training Manager would be responsible for maintaining the support levels of the Project, its various elements and service as per the defined TATs and operational processes. She/he would be responsible for meeting contact center customers SLAs and would be managing customer engagements and escalations. She/he would also be responsible for strong interlock with other cross functional teams for identifying various faults and working towards mitigating and fixing the same. ESSENTIAL SKILLS / COMPETENCIES: Excellent written and verbal English skills and good presentation skills. Good comprehension skills Comfortable in working 24*7 work en...

2yr exp as a BPO Manager Training on the paper form BPO Industry NHT, OJT, Refresher training TNA TNI TTT Required Candidate profile WFO Bhubaneswar and Bangalore only not for Delhi/NCR neither Kolkata neither Hyderabad apply those who can relocate in Bhubaneswar and Bang Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Perks and benefits Fix Salary + lucrative Incentives

Job Summary: The Retail Trainer is responsible for delivering high-impact classroom and on-the-job training (OJT) sessions to equip new hires with the skills necessary to excel in their roles. This role ensures the end-to-end execution of CRT, performance tracking of new hires, coaching for underperforming employees, and stakeholder collaboration. The trainer is accountable for improving the quality and throughput performance of new hires, ensuring their success and driving overall employee performance enhancement. Key Responsibilities Conduct engaging classroom training sessions for new hires employees. Ensure seamless execution of the Class Room Training (CRT) program and On-The-Job Traini...

About the Job The Product Trainer is responsible for delivering process training content to the new hires using different learning platforms to increase learners' engagement, knowledge, skills, and efficiency. As Product Trainer, You Will Training/Abay Management: Define any barriers and execute batches in line with the given metrics and deadlines Maintain a repository of recommended answers Assist in creating training material Prepare worksheets and other job aids for associates' reference Coach trainees and agents in language and sales techniques and strategies Create content for stakeholders/clients Conduct training sessions for associates Conduct Sale driver analysis from a Sales and sof...

Looking for a skilled Senior Manager - Training to join our team at Omega Healthcare Management Services Pvt. Ltd., with 8-14 years of experience in the field. Roles and Responsibility Develop and implement comprehensive training programs to enhance employee skills and knowledge. Conduct needs assessments to identify training gaps and create targeted solutions. Collaborate with cross-functional teams to align training objectives with business goals. Design and deliver engaging training sessions using various methodologies. Evaluate training effectiveness and recommend improvements. Manage training budgets and resources efficiently. Job Requirements Proven experience in training and developme...

Process Trainer (International BPO) Loc- Gurgaon Shift- Rotational Pkg- Upto 6.5 LPA Exp- 3+ yrs (2+ Years as process trainer) Contact Aparupa 9311697179 aparupa.imaginators@gmail.com Required Candidate profile Skills- Process Training, Product Trainer, International Voice Process, TTT, TNA, TNI, OJT etc.

Email your resume to Tanuja@wissenpro.com or call/WhatsApp us at 889-702-1143 Email your resume to Swathi@wissenpro.com or call/WhatsApp us at 800-858-2617 Roles Available: Communication Trainer Senior Process Trainer Key Requirements: Experience: 2+ years (1+ year as a Trainer) Industry: International / Domestic Voice / Chat / Email Process Skills: Excellent communication skills, voice & accent training, process training Work Schedule: 24/7 shifts Joining: Immediate to 30 days notice period Additional Benefits: One-way cab facility (for applicable locations)

Email your resume to Tanuja@wissenpro.com or call/WhatsApp at 889-702-1143 Roles Available: Communication Trainer Key Requirements: Experience: 2+ years (1+ year as a Trainer) Industry: International / Domestic Voice / Chat / Email Process Skills: Excellent communication skills, voice & accent training, process training Work Schedule: 24/7 shifts Joining: Immediate to 30 days notice period Additional Benefits: One-way cab facility (for applicable locations)

Process Trainer Market Development **Department:** Training & Process Improvement Whats the gig? Think of yourself as the coach of our Market Development squad. Your mission? Transform fresh talent into confident, customer-winning sales stars. Youll design smart training programs, keep the energy high, and make learning feel less like “class” and more like “unlocking superpowers.” What you’ll own Build & refresh training content (manuals, guides, playbooks—always sharp, never boring). Lead high-energy induction sessions that make new hires say, *“I’m ready to crush this!”* Train & coach agents + mid-level teams on sales process & soft skills that actually win customers. Run activities that b...

Job Overview The Associate Process Trainer is a key member of the PBM Training Team, responsible for onboarding and continuous education of new hires in Data Operations. Based in Mumbai, this role delivers and refines training programs covering company orientation, role-specific learning, research skills, industry knowledge, and on-the-job training. Working closely with the training team and senior management, the trainer will tailor sessions to meet batch-specific needs and ensure high-quality outcomes. This role is critical in enabling efficient onboarding and helping new hires ramp up quickly to produce quality work at scale. Team Overview At PitchBook we believe our people are what set u...

Role & responsibilities Position Summary: We are seeking a Healthcare Sales Call Center Trainer to lead training initiatives for our customer care executives at Ferty 9. This role focuses on enhancing customer acquisition, brand awareness, and engagement in the healthcare and fertility sectors As Telangana and Andhra Pradeshs largest Fertility Brand, youll be shaping the general perception of patients regarding our role in the Fertility Industry where credibility and patient sensitivity are paramount. We are leaders in technology and process investments with global scientific leaders from Europe Key Responsibilities: Design and deliver training for new and existing agents on product knowledg...

About the Job We are changing the way people think about customer service, and we need your help! Were seeking a Trainer to deliver training modules and run classes for our team members. Are you a leader with a passion to help people learn? This role is responsible for delivering training materials to our team members using creative teaching techniques. Were looking for a performance-driven individual who is eager to innovate new opportunities for curriculum development. As Training Facilitator, You Will Provide training to new and existing employees Develop and deliver training plans and curriculum to classes of up to 25 people Develop and utilize a variety of creative teaching techniques D...

Senior Analyst- Accounts Payable What this job involves Receive and verify invoices for goods and services Monitor the weekly pay-run and record the manual cheque entries for accounting purpose. Preparing Daily Reports:Inventory/Quality/ExceptionList Tracking and monitoring the aged items and take effective steps for closure. Handle mailbox for request and query management Perform daily transactions as per standard operating procedures Daily SLA adherence and reporting Provide assistanceduring internal/ external audits Perform WHT / TDS / TCS / GST workings as per country requirement Perform User Acceptance Training and Testing Provide new hire orientation and process training Perform other ...

Job description Role & responsibilities Develop programs and curriculum for the employee of the organization for orientation and in-job training Analyze the effectiveness of training and workshops to the employees and develop appropriate modification if needed Collaborate with the companys management to identify training needs and schedule appropriate training sessions for employees Develop systems to monitor and ensure employees are performing their responsibilities according to the training Ensure the compliance of the companys employees to cooperate with standards and procedures during training sessions Provide support and mentoring for new employees while conducting an evaluation and ide...

Role & responsibilities To train the new recruits on product and process/soft skills/voice & accent and bring them up to the expected bench mark, before they hit the floor. Ensuring Improvement of Quality Scores of Employees Responsible for conducting refreshers training program based on the training need analysis shared by the Transactional Quality team To ensure that the agent numbers from a New Hire team who enter the re OJT stage is maintained at the lowest Has to ensure that all the data relating to training are populated in the Training event management module in SAP, within time frame agreed upon. Utilize the Web based training at the center Coordinate for the logistics requirement fo...

Training JD Roles and Responsibilities : The role will oversee the operations related training for different functions First Mile, MidMile, Last Mile, FTL Operations, LTL Operations. The core focus will be on performance related metrics training, job role related scheduled curriculum training and induction training. The role also demands superior analytics acumen to identify areas / facilities which require extra emphasis on training. The Manager Training will research, design, develop, deliver, and evaluates training initiatives that promote people capabilities throughout the organization. This role also monitor the effective roll out of training via 300+ Ops Coaches in the network. 1. Over...

Dear candidate, We have an open position for the L&D Trainer role. Please find below the JD, and if you are from the RETAIL L&D TRAINER background, kindly drop your CV. Designation: L&D Trainer-Retail. Location Hyderabad Role: If the thought of building capabilities through impactful training to achieve Operational Excellence and improve Customer Experience inspires you, this could be the job for you. You will own the training processes across our retail stores to build the culture of Excellence. We are looking for ambitious and energetic candidates to help us build capabilities of our associates across our business units. You will lead the training processes to empower the teams with Knowle...

Company: Globiva Location: Gurgaon Job Summary Globiva is hiring a Sales Process Trainer with a minimum of 1 year of BPO training experience. The trainer will be responsible for NHT, OJT, refresher sessions, PKT, and continuous sales capability building, ensuring high throughput and strong training efficacy. Key Responsibilities Conduct New Hire Training (NHT) on sales process, product knowledge, objection handling, compliance, and systems. Drive smooth transition of trainees from NHT to OJT (nesting phase) ensuring readiness for production. Deliver Refresher Training to improve sales conversion, upselling, cross-selling, and compliance adherence. Conduct Pre-Knowledge Tests (PKT), assessmen...

Process Trainer International Healthcare Process CTC Range- Max 8 LPA Location- Mohali WFO 5 Days working Rotational shifts and rotational week-offs Min 2+ years of experience as a Process Trainer Interested candidates contact on 9815111359 Baljit Required Candidate profile Training Management & Team Leader Skills Performance monitoring Sales coaching Process improvement Stakeholders engagement New higher onboarding Cross functional collaboration Strong analytical skills

Job Title: Process Trainer BFSI Account (Domestic Process) Location: Gurgaon Experience: 1-5 Years Shift: Rotational Shifts (Including Night Shifts, if required) Job Summary: We are seeking an experienced and enthusiastic Process Trainer with a background in the banking domain to join our training team for a domestic voice/non-voice process . The ideal candidate will be responsible for delivering engaging and effective training sessions, ensuring the continuous development of new hires and existing staff, and enhancing overall process knowledge and performance. Key Responsibilities: Execute training programs as per the business needs, ensuring smooth facilitation and timely delivery. Evaluat...

About The Role : Conduct process trainings for coding specialists. Floor support to coders during transitions to ensure quality standard maintenance during ramp-up period. Conduct focused trainings for quality improvement based on error findings. Publish monthly articles/updates on Healthcare regularly for enhancing coders knowledge and expertise. Ensure timely completion of onboarding compliance trainings for new hires as per Global and client requirement. To participate in client calls,meeting,and KT sessions as per requirement Lead training sessions on current updates in the medical coding field for US based health care systems. Training coders on US health care systems its updates as per...

- Reporting to Group Manager / Sr. Group Manager Training - Ensuring strict and absolute compliance to the training governance plan of the business - Identifying training and development needs through Product Knowledge Tests & Quality defect analysis - Conducting brainstorming and Root Cause Analysis sessions to scope developmental needs - Disbursing Product & Process updates in line with training governance - Co-ordinate / conduct refresher training based on TNI - Conducting appraisals - Devising individual coaching / learning plans - Creating/updating training materials for in-house courses including but not limited to Facilitator Guides, Participant Guides, Process Maps and Detailed Proce...

Job Description : Training Delivery: Conduct engaging and interactive training sessions for new hires and existing employees, focusing on travel industry standards, customer service excellence, and company-specific processes. Curriculum Development: Design and develop comprehensive training materials, including manuals, presentations, and e-learning modules, tailored to the needs of the travel process. Performance Monitoring: Evaluate the effectiveness of training programs through assessments and feedback, and implement improvements as necessary. Knowledge Management: Maintain up-to-date knowledge of industry trends, technologies, and regulations to ensure training content remains relevant a...

Summary of essential job functions To train New Hires on the process and ensure their process knowledge is equipped with the skill to handle live calls on the Operations floor Through Process level training Refreshers Process Process Updates on the Floor Plan, prepare and deliver training sessions Prepare training materials Check and assess trainees' progress Conduct Training Need Analysis to understand performance gaps Organize and conduct refresher courses as per the Training Need Analysis Monitor and present trainee performance Minimum requirements (Education Qualification & Work Experience) Bachelor’s degree Should have process training / work experience in the call centre industry Compe...