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Process Trainer - Leading Bank - Gurugram

Process Trainer - Leading Bank - Gurugram

V Konnect

3 - 8 years

6 - 10 Lacs

Gurugram

Posted:1 month ago| Platform:

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Skills Required

Process Training Process trainer Trainer

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities • Planning NHT batches and conduct trainings and certifications while adhering to the stipulated timeliness Reinventing training modules by infusing humor/ making them interesting and corporate lessons thus making them more interesting and interactive. * Facilitate the learning process of the trainees by delivering the course curriculum and training them so as to help them acquire necessary skills for the process. Sample call quality check to be done to determine training needs on Soft skill/process basis the insights. Training needs analysis to be determined by inputs from Quality Officer and the Team Leaders Regular Coaching as per training needs. Performance evaluation of trainees. * Review processes and share feedback with the Quality head for improvements to enhance overall customer experience.

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V Konnect

www.v-konnect.com

Telecommunications

Lahore Punjab

11-50 Employees

90 Jobs

Key People

John Doe

CEO
Jane Smith

CTO
Emily Johnson

CFO

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Process Trainer - Leading Bank - Gurugram

Experience & Salary

Skills Required

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