282 Process Trainer Jobs

Learning Services Team Leader Noida Last day to apply: 18th September 2025 Summary: Oversees a team of Learning Services Specialists (LSS) for small to medium-sized programs to ensure tasks/responsibilities are carried out effectively and efficiently. Provides tactical support to the Learning Services Manager (LSM) in the creation of integrated learning solutions for TELUS International India. Designs and implements career development plans for the LSSes. Responsible for final analysis and the drafting of recommendations for the perusal of immediate manager for improving operational training designed to achieve continuous improvement of agents and trainees. Generates internal and external client reports on training data and analysis. Roles and Responsibilities: Manages the day-to-day operations of the Learning Services Team by setting weekly goals and specific tasks, subsequently monitoring the LSSes performance against these established goals and objectives. Allocates resources to achieve delivery of given tasks. Coordinates with other Learning Services Supervisors (LS Supervisor) in the reservation and allocation of training resources. Works with the Learning Services Coordinator in procuring and managing training supplies and funds for new hire classes. Oversees generation of reports drafted on training matters before forwarding to the requisitioning party. Manages proper collation of data provided by various parties that contribute to the overall output of the LS Team. Creates recommendations, as required, to address account-specific issues and/or concerns. Ensures that reports are accurately processed, delivered, and documented following the company policies. Assists Learning Services Manager in conceptualizing, developing, implementing and measuring training interventions that address program and team member opportunities. Designs and implements training plans to guarantee excellent performance of the company as directed by the Leadership team. Coordinates with other departments for requirements and other support as necessary. Builds a robust reporting packet of relevant training analytics that the LSM and other program stakeholders can use to drive business decisions. Maintains reporting library to afford for ease of access to Learning Services Manager and program stakeholders. Assists Learning Services Manager in preparing business review presentations. Oversees the execution of training deliverables such as recurrent training completion. Supervises the implementation of training projects. Applies training best practices as identified by the Learning Services Manager. Assists the Learning Services Manager in certifying the product knowledge of Learning Services Specialists. Observes and evaluates training classes. Attends call listening and calibration sessions to maintain level of knowledge about the accounts in his/her jurisdiction. Remains informed and current in instruction practices. Helps Learning Services Manager in keeping the training curriculum up to date. Coaches, mentors, conducts one-on-one discussions and manages the performance of LS team members regarding work ethics, productivity, KPIs and career growth. Devises development plans, performance interventions, and career paths and prepares them to handle increased responsibilities. Keeps abreast of departmental morale as derived from discussions with LS staff. Maintains an atmosphere of open communication by scheduling regular group discussions with team members to illicit information on needs, requests, and issues currently faced. Coordinates and assists in resolving concerns faced by LS team members. Prepares the payroll files based on his/her direct reports attendance. Ensures the timely submission of payroll files to Compensation & Benefits for the on-time and accurate crediting of salaries. Conducts interviews with applicants for LS staff positions. Assesses applicants based on skills, work attitudes, and behaviors required to ensure that the LS team comprises competent and efficient team members. Provides feedback to HR-Talent Acquisition on the outcomes of applicant interviews. Eligibility - Applicable only for TELUS CE LSS Bachelor's degree in any field. Minimum 1.5 year in TELUS International Working currently as Learning Services Learning Specialist for the last 12 month Meeting or exceeding all metrics in current role for the last 12 months No active Hints for success ( No Hints) Proficiency with Google Tools / MS Office applications (i.e. MS Word, Excel, PowerPoint, Google sheets etc.) Excellent verbal and written communication and active listening skills Willing to work in rotational shifts Minimum 90% attendance in last 6 months Last MI rating needs to be achieving and above If you have questions or comments about this open position write to: tii_stepup_india@telusinternational.com Equal Opportunity Employer: At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment , including the decision to hire and promote, are based on applicants qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Hiring For Domestic BPO Trainer Location: Mohali Minimum 1 year experience as Trainer in BPO (on-paper) Salary: Up to 4 LPA Qualification: Graduation Working Days: 6 Days/Week Rotational Shifts/ Rotational Off Good Communication Skills Required Candidate profile How to Apply: Send your updated resume: sanjna.sandhu@skywaysolution.in or call:7696616371 HR Sanjna Sandhu

Role Title: Process Trainer Organization: AcuittyTech About the Company: AcuittyTech is a rapidly growing organization serving some of the largest global enterprises with scalable BPO and ITES solutions . With a remarkable 300% year-on-year growth , AcuittyTech stands out for its employee-first approach , high retention rate , and focus on people development . Role Overview: The Process Trainer is a crucial role responsible for delivering effective training programs that equip employees with the knowledge and skills required to meet business and client expectations. The trainer will focus on process knowledge transfer , soft skills , compliance , and performance enablement , ensuring new hires and existing team members perform effectively in their roles. Key Responsibilities: Training Delivery & Facilitation Conduct new hire (induction) training , refresher training, and cross-skilling sessions. Train employees on business processes, tools, policies, and client-specific protocols . Use interactive training methods to enhance understanding and retention. Training Needs Analysis Collaborate with operations and quality teams to identify performance gaps . Develop targeted training interventions to address specific knowledge or process issues . Curriculum Design & Content Development Create or adapt training materials , SOPs, guides, and assessments based on client and business needs. Update content to reflect process changes, client feedback, and best practices . Performance Monitoring & Evaluation Track trainee progress through assessments, mock calls/chats, and feedback . Work with operations to ensure seamless transition of trainees to production . Measure training effectiveness using metrics like productivity, accuracy, and feedback scores. Stakeholder Collaboration Coordinate with Operations, Quality, HR, and Client teams to align training with organizational goals. Participate in calibration sessions, audits , and continuous improvement initiatives .

Urgent Openings for an MNC COMPANY!!! Role - Process Trainer (From international voice in BPO Background -MUST) Exp - 2+ yrs ( GRADUATION IS MUST ) upto 8 LPA Loc - Bangalore Rotational Shift NP- 30 Days 89516 38495 / shrinidhiizeemanpower@gmail.com

Role Summary: The Trainer & Policy PoC position is primarily responsible for creating content and conducting training. Taking care of our accounts requires quick action, customer service and relationship building paired with the ability to enhance knowledge in the account. In the role of a Trainer, one should be in a position to take complete ownership of training programs conducted while looking at ways to continually improve and increase the value of the program. As a Policy PoC, the associate should be able to support the floor with any Policy-related questions raised by operators, identify policy/workflow gaps and provide meaningful solutions to bridge these. Training & Development Responsibilities: Facilitate programs based on product and customer service training by utilizing the available content, presentations and visual aid to equip the trainees with relevant skills needed to perform the job effectively and efficiently. Plan and direct classroom training, electronic learning, multimedia programs, and other computer-aided instructional technologies, simulators, conferences and workshops. Manage the training program in accordance with business needs, regulatory requirements, and Quality Management System. Evaluate trainees for the duration of the training by administering regular assessments and activities followed by a feedback process. Check all logistical requirements before beginning a program to ensure smooth and efficient implementation. Undertake requisition and inventory of classroom equipment on a monthly basis to ensure safety and proper maintenance. Participate in client calls regarding updates on new products and development. Mentor & train new instructors on subject matter and course delivery techniques for assigned technical courses to be able to conduct courses in case of a business need. Recognize and Reward top performing trainees based on evaluation results, participation and behavior. Training Need Identification Conduct training needs evaluation for the new joiners to gauge their capability. Conduct learning needs assessment based on trainee performance and behavior. Create and conduct assessments for on floor advisors to ensure continuous learning initiatives Identify and recommend modifications or addition in content to facilitate the learning needs of the new entrants as well as tenured agents. This will be done basis identified gaps from advisor feedback, performance data and quality findings Monitor calls to validate QA findings for retraining purposes. Content Design Has the ability to design or customize modules and session plans based on advisor needs Develop training materials and company presentations for employee references. Can develop Standard Operating Procedures to be implemented on the floor for employees adherence and proper guidance. Design training modules and update materials, manuals and visual aids based on TNA and QA recommendations to ensure continued relevance of the programs. Other Training Responsibilities Prepare weekly training status reports on on-going trainings with feedback for all participants. Participate in planning sessions and help set plans and programs. Manage daily attendance along with details on any issues Have regular meetings with Operations, HR to ensure inter department coordination and communication. Conduct interviews and evaluate technical and communication skills to ensure the quality of applicant selection. Maintains advisor documents which are handed over to Operations on advisor movement to Mentoring/OJT Policy Responsibilities: Ability to handle any questions raised by the operations team related to policies documented on the KB. Provide meaningful resolutions to issues raised by the operations team. Identify gaps in existing policy / tools and offer possible solutions to bridge these gaps. Create policy snapshots to share with the larger team to help them understand policy better. Identify trends based on issues escalated by the floor to help trainers with meaningful interventions. Create assessments / PKTs based on identified trends. Qualifications Experience of at least a year within the process with no less than Strong rating Sound knowledge of training concepts and methodologies Excellent process knowledge Good presentation and communication skills Good people handling skills No zero tolerance incidents reported in the last 6 months No HR warning letter issued in the last 6 months Should not be on PIP Selection Process for Internal Hiring An IJP will be rolled out to invite applications from the process A written test will be conducted to evaluate process knowledge and cognitive skills An interview will be conducted by a certified Process Trainer, Training Lead/Training Manager The candidate may be asked to present a topic on a presentation The resource will be on probation for 3-6 months before getting confirmed in this role

Profile: Process Trainer-BPO Location: Mohali Minimum 1 year experience as Trainer in BPO (on-paper) Salary: Up to 4 LPA Qualification: Graduation Working Days: 6 Days/Week Good Communication Skills Required Candidate profile How to Apply: Send your updated resume: harmanpreet@skywaysolution.in or call:8264807657 HR Harmanpreet Kaur

Trainer/Process Trainer /Soft skills Trainer BPO International Voice Process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407 Required Candidate profile WFO in Gurgaon ONLY, pls apply if can relocate No Jobs in Delhi / Noida Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407

Hiring a Sales Trainer/Process Trainer who is giving the taining on outbound sales TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp ONLY IF HAVING BANKING PROCESS EXP Sri 8851792136 Neha 8287267407 Required Candidate profile WFO Chennai Must Know-English

You will be responsible for lateral hiring in a BPO/Call Center, specifically for roles such as Team Leader, Quality Analyst, Process Trainer, Assistant Managers, etc. Your key responsibilities will include: - Conducting end-to-end recruitment process for lateral positions - Sourcing and screening candidates through various channels - Coordinating with hiring managers for interviews and feedback - Negotiating offers and closing positions in a timely manner As a potential candidate, you should meet the following qualifications: - Graduation degree, preferably MBA in Human Resource - 2-3 years of experience in lateral hiring within a BPO/Call Center environment - Proven track record of hiring for various positions mentioned above - Excellent verbal and written communication skills in English - Immediate joiner or maximum 15 days notice period Please note that this position is full-time and permanent. Additionally, the company offers benefits such as health insurance, life insurance, and provident fund. The work location is in person. To apply for this position, kindly share your resume to Uvais.khan@Technotaskglobal.com.,

Looking for B. Pharma/ M.Pharma/BDS for Process Trainer role' MNC in Gurgaon Responsibilities Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment. Prepare and present training materials through classroom learning, hands-on demonstrations, and supporting activities. Accountable for achieving individual training performance metrics. Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business standards. Maintain relevant product knowledge for each account by taking calls, attending client and cross-functional meetings (as needed), and side-by-side observations. Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients. May support Instructional Design team in designing and developing training materials for various instructional delivery methods including; computer-based training, interactive, classroom training, and written job aids. Measure the effectiveness of training programs using various feedback methods focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation. Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis. Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures. Qualifications Education-Graduate in B Pharma/M Pharma/BDS Required Skills Bachelor's Degree in a related field with two to four years of relevant experience preferred. Proven experience in training methodologies, and soft skills (communication skills, critical thinking, time management, team building, etc.). Strong communication skills, both written and verbal. Proficient in Microsoft Office. Demonstrated ability to multi-task, prioritize, and meet timelines of deliverables. Self-starter, sense of urgency, and works well under pressure. Strong attention to detail. Sense of professionalism and ability to develop good relationships. Knowledge and experience in own discipline; still acquiring higher level knowledge and skills. Analyzes possible solutions using standard procedures and principles. Builds knowledge of the organization, processes and customers. Solves a range of straightforward problems. Receives a moderate level of guidance and direction. Interested candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in

Process Trainer: 3+ Years of Total Experience with 1 Year As A Process Trainer in BPO * Train customer service team on e-commerce processes, risk & fraud management. * Ensure compliance with industry standards for risk control and fraud prevention.

Job Objective: The objective of this role is to design training material and deliver online/offline product training to recruiters / entrepreneurs on business portals product and features. Job Description: Manage end to end training needs for the recruiters / entrepreneurs of premium clients to improve product adoption and usage Work with the Customer Support team to assess the training needs and design training programs as per the clients requirements Educate clients on product capabilities and features to improve their stickiness Keep the clients abreast with new features by conducting refresher programs on a regular basis Conduct online/offline training sessions using tools such as webex, zoom, etc. Utilize a variety of the training methodologies, techniques, concepts, learning tools, and practices to ensure maximum effectiveness of training programs Serve as an advisor to the clients by answering all of their product related queries Required Skills: Excellent written and verbal communication skills Excellent presentation and facilitation skills Excellent interpersonal skills Ability to work independently and under pressure Desired Skills: Candidates with an exposure in presentation and content preparation / writing would be given preference Why Join Us: This is a unique opportunity to work on innovative and disruptive technology driven business solutions that are shaping the future of the industry. We are looking for candidates who are willing to work passionately in a fast-paced environment and are ready to enhance their skills by learning something new. Being a part of InfoEdge, will allow you to unleash your potential and carve your own career. To learn more about Info Edge visit http://www.infoedge.in/

Hiring Sr. Process Trainer – Gurgaon (3+ yrs exp). Conduct training, monitor performance, ensure smooth transition to production. CTC 11.5 LPA, 24/7 shifts, 5 days, cab provided. Apply: Rashi.verma1@concentrix.com / 9560939175. contact: 9967545428

About Info Edge Info Edges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Required Educational Qualification: Any Graduate Job Objective: The objective of this role is to design training material and deliver online product training to recruiters / entrepreneurs on business portals product and features. Job Description: Manage end to end training needs for the recruiters / entrepreneurs of premium clients to improve product adoption and usage Work with the Customer Support team to assess the training needs and design training programs as per the client’s requirements Educate clients on product capabilities and features to improve their stickiness Keep the clients abreast with new features by conducting refresher programs on a regular basis Conduct online training sessions using tools such as webex, zoom, etc. Utilize a variety of the training methodologies, techniques, concepts, learning tools, and practices to ensure maximum effectiveness of training programs Serve as an advisor to the clients by answering all of their product related queries Required Skills: Excellent written and verbal communication skills Excellent presentation and facilitation skills Excellent interpersonal skills Ability to work independently and under pressure Desired Skills: Candidates with an exposure in presentation and content preparation / writing would be given preference Why Join Us: This is a unique opportunity to work on innovative and disruptive technology driven business solutions that are shaping the future of the industry. We are looking for candidates who are willing to work passionately in a fast-paced environment and are ready to enhance their skills by learning something new. Being a part of InfoEdge, will allow you to unleash your potential and carve your own career. To learn more about Info Edge visit http://www.infoedge.in/

Design & deliver training programs on visa and immigration processes, documents & compliance Onboard and train new hires on company policies, procedures & client handling Conduct regular training sessions to update staff on new rules and process.

Role & responsibilities Job Title: Product / Sales Trainer Department: Sales Training & Development Location: Chennai Experience: 2 - 6 Years Employment Type: Full-Time Preferred : Male candidate Job Summary: We are seeking a dynamic and experienced Product / Sales Trainer who will be responsible for enhancing product knowledge and sales skills across our site teams. The ideal candidate should be passionate about training, conducting audits, competitor analysis, and ensuring high standards in product presentations. Key Responsibilities: Deliver effective Product & Sales Training sessions for site teams to strengthen product knowledge and customer engagement. Visit competitor sites, analyze strategies, and prepare detailed reports. Conduct product presentation assessments and audits, followed by structured reports and feedback. Develop training content, calendars, trackers, and training materials to support continuous learning. Be flexible to travel across Chennai for training and audits. Provide weekend training support at sites (with compensatory off during weekdays). Desired Candidate Profile: Graduate / Postgraduate with 2 to 6 years of experience in Product Training or Sales Training (preferably from Real Estate, BPO, or Retail industries). Strong presentation, communication, and analytical skills. Hands-on experience in preparing reports, trackers, and training materials. Ability to travel and adapt to flexible working schedules. Self-driven, detail-oriented, and passionate about learning & development. Perks & Benefits: Attractive compensation with performance-based rewards. Opportunities for career growth within the Sales & Training function. Dynamic and supportive work environment. Preferred candidate profile Male Candidates Contact Person HR Nivetha : 7418332502 / nivethapriya@casagrand.co.in

Job Title: Trainer Contact Centre (US Collections) Location: Pune (Magarpatta City) Work from Office Experience: 78 years in US Voice Collections Training Shift: Flexible (Day/Night) Notice Period: Immediate to 30 days About the Role We are hiring an experienced Contact Centre Trainer (US Collections) to deliver voice process, compliance, and collections training for our US-based client process. The ideal candidate will have strong hands-on experience in voice-based US collections (inbound/outbound) , knowledge of US collection laws (FDCPA, FCRA, GLBA, TCPA, ECOA, ADA, EFTA, UDAAP, SCRA, state laws) , and a proven track record of conducting classroom training, call coaching, and compliance training . Key Responsibilities: Training Delivery: Conduct regular training sessions on US voice-based collections processes, tools, and legal compliance, including FDCPA and other US regulations. Onboarding: Lead onboarding and induction training for new hires in the collections team. Skill Development: Continuously assess and upskill the existing workforce to ensure top-quality interactions and compliance adherence. Should have delivered voice & accent training along with process/ product training. Training Content: Develop, update, and maintain training materials, SOPs, scripts, and compliance documentation. Call Coaching: Monitor live and recorded calls, provide actionable feedback, and coach agents for quality and compliance. Compliance Training: Ensure team is up to date on all US collection laws, including state-specific regulations and industry best practices. Performance Analysis: Track training effectiveness through assessments, call quality scores, and performance metrics. Stakeholder Coordination: Work closely with Operations, Quality, and HR teams to align training goals with business objectives. Audit Readiness: Help maintain audit-ready documentation and ensure the team adheres to required compliance frameworks. Reporting: Generate regular performance and compliance reports for internal stakeholders and clients. Desired Skills & Experience: 78 years of experience in US voice collections (mortgage collections preferred) Strong knowledge of US collection laws and compliance frameworks Hands-on experience as a Process Trainer / Contact Centre Trainer in BPO/collections domain Excellent communication, presentation, and coaching skills Ability to manage multiple training batches independently Willingness to work in both day & night shifts

Job Title: Trainer Contact Centre (US Collections) Location: Pune (Magarpatta City) Work from Office Experience: 78 years in US Voice Collections Training Shift: Flexible (Day/Night) Notice Period: Immediate to 30 days About the Role We are hiring an experienced Contact Centre Trainer (US Collections) to deliver voice process, compliance, and collections training for our US-based client process. The ideal candidate will have strong hands-on experience in voice-based US collections (inbound/outbound) , knowledge of US collection laws (FDCPA, FCRA, GLBA, TCPA, ECOA, ADA, EFTA, UDAAP, SCRA, state laws) , and a proven track record of conducting classroom training, call coaching, and compliance training . Key Responsibilities: Training Delivery: Conduct regular training sessions on US voice-based collections processes, tools, and legal compliance, including FDCPA and other US regulations. Onboarding: Lead onboarding and induction training for new hires in the collections team. Skill Development: Continuously assess and upskill the existing workforce to ensure top-quality interactions and compliance adherence. Should have delivered voice & accent training along with process/ product training. Training Content: Develop, update, and maintain training materials, SOPs, scripts, and compliance documentation. Call Coaching: Monitor live and recorded calls, provide actionable feedback, and coach agents for quality and compliance. Compliance Training: Ensure team is up to date on all US collection laws, including state-specific regulations and industry best practices. Performance Analysis: Track training effectiveness through assessments, call quality scores, and performance metrics. Stakeholder Coordination: Work closely with Operations, Quality, and HR teams to align training goals with business objectives. Audit Readiness: Help maintain audit-ready documentation and ensure the team adheres to required compliance frameworks. Reporting: Generate regular performance and compliance reports for internal stakeholders and clients. Desired Skills & Experience: 78 years of experience in US voice collections (mortgage collections preferred) Strong knowledge of US collection laws and compliance frameworks Hands-on experience as a Process Trainer / Contact Centre Trainer in BPO/collections domain Excellent communication, presentation, and coaching skills Ability to manage multiple training batches independently Willingness to work in both day & night shifts

As a dynamic and compassionate Quality Analyst & Process Trainer at TELUS Digital, located in Gurugram, Haryana, you will play a pivotal role in leading a high-performing team responsible for service quality and compliance in healthcare support operations. Your hybrid leadership position will involve overseeing both QA and training functions to ensure that every customer interaction upholds TELUS's high standards of care, privacy, and professionalism. In the Quality Analyst capacity, you will be responsible for auditing transactions, creating and updating customer experience reports, conducting targeted analysis to drive account performance, investigating customer complaints, and facilitating calibration sessions with the Operation Team. Your keen attention to detail and regulatory awareness will be instrumental in maintaining and improving service quality. As a Process Trainer, you will contribute to designing engaging training materials, conducting training needs assessments, delivering training programs aligned with company goals, and monitoring the effectiveness of training initiatives. Collaborating closely with subject matter experts, you will foster a culture of continuous learning within the organization and leverage learning management systems to organize and report on training activities. To excel in this role, you must possess a minimum of 2 years of experience as a Quality Analyst/Process Trainer in an International Voice Process setting, along with excellent presentation, facilitation, and communication skills. Proficiency in MS Office tools such as Excel, PowerPoint, and Word is essential. Preferred skills include prior experience in a BPO/KPO environment, familiarity with virtual training delivery tools, instructional design knowledge, and training certifications like TTT and CPTM. This position at TELUS Digital offers a unique opportunity to make a meaningful impact on customer experience, team performance, and organizational growth. If you are passionate about quality assurance, training excellence, and continuous improvement, we invite you to join our team and contribute to shaping the future of healthcare support operations.,

Process Trainer: Minimum 3 Years Of Over all Experience in BPO Customer Service Voice with Minimum 1 Year Of Experience As A Process Trainer Is mandatory. CTC Upto 4 LPA Quality Analyst: Minimum 3 Years Of Over all Experience in BPO Customer Service Voice with Minimum 1 Year Of Experience As A Quality Analyst Is mandatory. CTC Upto 3.8 LPA Assistant Manager Training Minimum 6 Years Of Over all Experience in BPO Customer Service Voice with Minimum 1 Year Of Experience As An Assistant Manager Training is mandatory. CTC upto 6 LPA Experience From E- Commerce Process in Call Center BPO is Added Advantage BPO (Call Center) Experience is Mandatory For All The Mentioned Roles. Graduation Is Mandatory. ___________________________________________________________________________

Greetings from Homebazaar.com We are proud to get Certified as Great Place to Work '2024 Who are we? Home Bazaar Services Pvt Ltd is India's leading Property Advisor with an immense history of successful client satisfaction. With 12+ years of expertise, we analyze and cater to the client's requirements and have assisted thoroughly in their property buying journey. With the support of 350+ Property experts, we have been awarded Mumbai's best-winning property service company for the Quarter 2023 -24. With these achievements under our wings, we also have expanded to new horizons, we are currently operational in 9+ metro cities across India. What is our requirement? Role: Senior Corporate Trainer Job Location : Vashi Experience : 2 Years to 8 Years Key Responsibilities: Deliver engaging sessions on communication, persuasion, customer handling, conflict resolution, and other interpersonal skills crucial for sales success. Ensure trainees gain in-depth knowledge of products/services, USPs, competitive positioning, and benefits to articulate value effectively to customers. Train new and existing employees on the end-to-end sales process, CRM usage, compliance protocols, and company-specific procedures. Monitor and guide employees during live calls or sales scenarios, providing real-time feedback to bridge the gap between theory and execution. Conduct focused training sessions on call structure, pitch delivery, objection handling, listening skills, and closure techniques for both inbound and outbound calls. Work closely with sales managers to identify skill gaps and develop customized training interventions. Track training effectiveness through assessments, feedback, and performance metrics. Regularly update stakeholders on progress and improvement areas. Qualifications: Bachelor's degree in any discipline (Training certification is a plus) 3+ years of experience as a Sales Trainer or similar role Proven experience in conducting classroom, virtual, and on-the-floor training session Strong knowledge of sales techniques and call center dynamics Excellent communication, presentation, and interpersonal skills Proficiency in MS Office and basic training tools (PPT, LMS, etc.) How to Apply? Kindly share your resume on priya.verma@homebazaar.com

Grads/ UGs Min 3yrs of relevant exp on paper (1yr as a Team Lead Trainer) Salary up to 11.5lpa (Based on last salary) Location- Gurgaon Work from Office Excellent comms skills 5 days working Call for more details:- HR Ritika Sharma- 9289133009

Process Trainer who is giving the taining TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp ONLY IF HAVING BANKING PROCESS EXP Sri 8851792136 Neha 8287267407 Required Candidate profile WFO Chennai Must Know-English

Role & Responsibility: 1) Responsible for training new team members as well as facilitating on-going and ad-hoc training. 2) Assist with content development and support training projects. Minimum Requirements: 1) Strong presentation and facilitation skills. 2) Communication and interpersonal skills; ability to work across teams and levels. 3) Basic skills in Excel or Google Sheets.

Need Grads with min 8yrs experience on paper in International As a Training Manager, min 2yrs experience Salary up to 14.5lpa (Based on last one) Location- Gurgaon Work from Office Excellent comms skills Call for more details:- HR Ritika- 9289133009