Presales Solutions Architect

About Us:

Tata Communications, a comm-tech player, enabling the digital transformation of enterprises globally. With a solution orientated approach and proven managed service capabilities and cutting-edge platforms, Tata Communications drives the next level of intelligence powered by cloud, mobility, IoT, collaboration, security, and network services.

• Present in more than 200 countries and territories around the world
• Serves over 7,000 customers globally that represent over 300 of the Fortune 500
• Connects 4 out of 5 mobile subscribers worldwide.
• Connects businesses to 60% of the worlds cloud giants.
• Operates the largest wholly owned and most advanced subsea fiber network which underpins the internet backbone, where its network carries around 30% of the worlds internet routes.
• Its Internet of Things network in India will be the worlds largest network of its kind, spanning nearly 2,000 communities and touching over 400 million people.
• Listed on both the Bombay Stock Exchange and the National Stock Exchange of India with a market capitalization of USD 2.72 bn.

Purpose of your Role:

Lead and manage our cybersecurity product portfolio. This role will be responsible for understanding our solutions, delivering compelling client presentations, and building strong relationships with both clients and partners. The ideal candidate will have a strong technical background in cybersecurity solutions like SASE, ZTNA, EDR, MDR, UEBA, Threat Analytics, etc., coupled with a passion for client engagement and market analysis. You will work closely with sales, marketing, and product teams to position our company as a thought leader in the cybersecurity industry.

Key Responsibilities:

• Maintain deep technical knowledge of our cybersecurity product portfolio, including understanding of product features, benefits, and competitive advantages.

• Provide input on product development and enhancements based on customer feedback and market demands.

• Deliver engaging product demonstrations, showcasing the technical and business benefits of our cybersecurity solutions to potential clients.

• Tailor presentations to address specific client needs, challenges, and pain points in the cybersecurity landscape.

• Foster strong, long-term relationships with clients by providing exceptional customer service and post-sales support.

• Collaborate with cross-functional teams to ensure client success and satisfaction.

• Monitor industry trends, competitor activities, and emerging cybersecurity threats.

• Provide insights to the marketing team for product positioning, public relations, and content marketing strategies.

• Actively represent the company at industry events, forums, and thought leadership activities.

• Develop and maintain relationships with strategic technology partners, channel partners, and distributors.

• Work closely with alliance teams to develop joint go-to-market strategies and co-selling opportunities.

• Equip the sales team with product knowledge, tools, and training to effectively sell cybersecurity products.

• Collaborate with sales leadership to provide ongoing support and training for the sales team.

• Identify and pursue new customer segments in targeted markets using innovative sales and marketing techniques.

• Collaborate with marketing and sales teams to drive lead generation and new client acquisition.

• Track and report on sales performance metrics and key performance indicators (KPIs).

• Prepare and present sales forecasts to senior management and provide regular updates on progress toward sales goals.

Technical Requirements:

• A demonstrated knowledge or awareness of a variety of technologies and cybersecurity topics viz.; SASE, ZTNA, EDR, MDR, UEBA, Threat Analytics, etc.

• Strong domain knowledge in VPNs, SD-WAN, MPLS, Cloud Native Security functions such as Secure Web Gateways, Cloud Access Security Brokers, Firewalls, Cloud Sandbox, DLP and Zero-trust Network access.

• Technical solutions offered by various OEMs in the market around SDWAN, ZT and SASE.

• Network design, SD-WAN, MPLS from edge to cloud, edge to Hub & Spoke & Mesh Architectures.

• Securely automated cloud connectivity as customers transition to SASE.

• Provide Consultation, Design, Architect, Delivery Phase wise Zero Trust Transformation for Customers from present state to future state.

• Deep product and solution knowledge Product positioning, differentiation across solutions, operational characteristics, integration of multiple cross domain platforms.

• Lead demo and Proof of Concept (PoC).

• Train internal and external customer on latest trends in SASE, Network Security, Zero Trust trends and Framework.

• Integration of various Security technologies with SIEM architecture.

• Sound knowledge in few areas of the cyber security domains viz.; Network Security, Cloud Security, Advanced Threat management, End point and content security in the order of preference. • Sound understanding of multi-cloud security scenarios and cloud posture management solutions like CASB, CSPM,CWPP.

• Knowledge and understanding of various Global standards like GDPR, NIST frameworks, HIPAA,MCTS T3, ISO 27001,ISO 27701, ISO 27018 etc.

• Knowledge of Privacy and associated frameworks and business needs.

• Understanding of technology and services irrespective of the OEMs.

• Stays abreast of current cyber security trends and threats to ensure that solutions provided to clients are applicable.

Required Qualification and Skills:

• Bachelors degree in Computer Science or Engineering.
• 5+ years of relevant experience.
• Certification in cybersecurity, such as Certified Information Systems Security Professional (CISSP) or Certified Ethical Hacker (CEH).

Perks and benefits:

We offer a competitive salary and a comprehensive benefits package that includes:

• Family healthcare
• Bonus / Incentives
• Flexible benefits program
• Mobile allowance & Business Travel Reimbursement
• Paid time off (including annual leave, medical leave, and other forms of leave)

We foster a work culture that values:

• Strong work ethic
• Open communication
• Collaboration
• Work-life balance

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.