Pre Sales Executive

Job Summary

Pre-Sales Executive

Key Responsibilities

1. Inquiry Management

• Respond promptly and professionally to inquiries from prospective students and parents regarding admission and placement procedures, requirements, and available programs/services.
• Provide accurate information about the institution/organization, programs, facilities, and services.

1. Application Processing

• Assist applicants in completing required application forms and documents.
• Review applications for completeness and accuracy, ensuring all necessary information is provided.

1. Documentation & Records

• Maintain organized and up-to-date records of all applicants, including documents, communication history, and application statuses.
• Ensure confidentiality and security of applicant information.

1. Communication

• Communicate admission decisions to applicants and provide guidance on next steps.
• Coordinate and conduct interviews, assessments, or campus tours as required.
• Interact with international and Indian students to verify readiness of documents before joining placements/ships.

1. Coordination

• Liaise with the administration department for reviewing applications and admission decisions.
• Work with the finance department for payment confirmation and loan-related assistance.
• Coordinate with representatives and recruitment partners to generate admission leads and facilitate student placement.

1. Events & Outreach

• Assist in organizing and participating in admission events such as open days, orientation programs, and information sessions.
• Represent the institution at recruitment fairs, education expos, and community outreach events.

1. Compliance & Policies

• Ensure compliance with institutional policies, admission guidelines, and placement regulations.
• Stay updated with changes in admission requirements, placement protocols, and industry trends.

1. Customer Service

• Deliver exceptional support to applicants and their families by addressing queries and concerns promptly and professionally.

1. Reporting & Analytics

• Generate and present reports on admission and placement statistics, trends, and outcomes.
• Provide insights to management for continuous improvement of processes.

Key Skills & Competencies

• Strong communication and interpersonal skills.
• Excellent organizational and documentation abilities.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint).
• Ability to multitask and manage deadlines efficiently.
• Customer service orientation with problem-solving skills.
• Knowledge of admission/placement processes in educational or training institutions is preferred.

Qualifications & Experience

• Bachelor’s degree in Business Administration, Education, Marketing, or a related field.
• 1–3 years of experience in admissions, pre-sales, counselling, or placement support (freshers with strong aptitude may also apply).
• Prior experience in educational institutions, recruitment, or training services will be an advantage.