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4.0 - 8.0 years
0 Lacs
hyderabad, telangana
On-site
As the Catering Operations Lead at Meragi, you will be responsible for overseeing the daily operations of the catering division with a focus on maintaining the highest standards of food quality, customer service, and operational efficiency. Your role will involve managing a diverse team, streamlining processes, and driving growth in the catering business. Your key responsibilities will include overseeing day-to-day catering operations to ensure timely and efficient service delivery. You will be required to improve and implement SOPs and processes to enhance productivity and service quality, as well as coordinate with kitchen and service staff to ensure seamless event execution. In terms of team leadership, you will recruit, train, and manage a team of chefs, servers, and other catering staff. Conducting regular performance reviews, providing ongoing training and development opportunities, and maintaining the highest standards of food quality, presentation, and service will also be essential aspects of your role. Client management is another crucial aspect of your responsibilities, where you will build and maintain strong relationships with clients to understand their needs and preferences. Developing customized catering solutions for various events and handling client inquiries, complaints, and feedback professionally and efficiently will be part of your duties. Financial management tasks will include developing and managing the catering budget, overseeing inventory management, and working on cost control and pricing strategies. You will also collaborate with the marketing team for business development activities, establish and maintain relationships with suppliers and vendors, negotiate contracts, and ensure quality and cost-effectiveness. Additionally, you will be responsible for preparing regular reports on operational performance, financial metrics, and client satisfaction. Analyzing data to identify trends, areas for improvement, and growth opportunities will also be a key part of your role. To be successful in this position, you should have 4-6 years of experience in operations or business leadership, preferably in a fast-paced environment. Strong P&L ownership, experience managing large teams and multi-city operations, excellent leadership, communication, and problem-solving skills, as well as the ability to work in a high-pressure, fast-moving environment are essential requirements for this role.,
Posted 1 month ago
15.0 - 19.0 years
0 Lacs
maharashtra
On-site
Job Description: You will be reporting to the Chief Operating Officer (COO) and will be responsible for driving franchise expansion, project setup, revenue growth, and operational excellence across the West zones for Preschools. As the Zonal Business Head, your key role will involve acquiring new franchise partners, overseeing center launches, and managing business performance in the region. You will directly supervise Zonal Managers, requiring strong business acumen, team leadership, and the ability to collaborate with franchisees to achieve organizational goals. Your primary responsibilities will include leading franchise expansion initiatives, managing operational performance, developing and executing zonal sales and marketing strategies, monitoring revenue and profit targets, conducting business reviews and goal setting, providing support to franchisees, ensuring productivity and efficiency, guiding and mentoring Zonal Managers, preparing budgets, ensuring financial control, maintaining compliance standards, strengthening relationships with franchisees, analyzing market trends, and ensuring standardized processes for quality and brand consistency. Scope of work will involve extensive travel across West zones, ensuring communication and process alignment between franchisees, building zonal business strategies, collaborating with cross-functional teams, and implementing action plans for center expansion, marketing, and profitability. Skills and Qualities: - Strong leadership and team management capabilities - Experience in P&L ownership and franchise operations - Strategic mindset with execution focus - Excellent communication, negotiation, and stakeholder management skills - High adaptability and ability to manage multi-location teams - Entrepreneurial approach to problem-solving and decision-making Perks and Benefits: - Excellent Career Progression - Competitive Compensation Package - Health Insurance - Energetic and Enthusiastic Work Environment - Performance Bonus - Employee Development Plans - Celebration and Reward,
Posted 1 month ago
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