About the Role:. As a Customer Success Executive you will wear multiple hats to manage key enterprise/named customers. The growth of your individual clients will solely be your responsibility. You will be responsible for working very closely with the customer teams. Your responsibilities will include driving the Freight Tiger platform's adoption and renewals, expanding the account, upselling/cross-selling, and advocacy across your portfolio. You will be the liaison between the customer and the Freight Tiger ecosystem, streamlining partnerships with product management, engineering and professional services. This role is varied and fast-paced- constantly adapting to the logistics industry's landscape and business needs. Key responsibilities:. Champion the Freight Tiger platform across your customer base to grow the accountand help achieve its full potential. Build and establish exceptional relations with top manufacturing multi-billion dollarbrands. Help streamline and improve logistics needs across various industry verticals. Cross functional collaboration. Brainstorm with product & tech teams to continuously improve product offerings. As Freight Tiger expands its product portfolio, you shall be responsible for cross-selling and upselling enhanced products/features to clients. Repeatedly strive to deliver value to the client. Maintain a regular cadence of analytical reviews with the client to identify metrics critical for clients. Ensure expectations are being met and the client sees ROI on their investment. Analyze all customer health metrics (NPS, logons, etc.) to use data to identify any potential at-risk customers. Ensure optimal financial health of the account. Preferred qualifications:. Engineering Degree along with 1-2 years of experience. Relevant experience in customer service management/customer success would be preferred but not mandatory. Mandatory experience in logistics or transportation companies. Experience navigating and steering customer engagements to completion with a highlevel of customer happiness. Prior experience of working with Tools like JIRA, CRM would be preferred. Strong analytical skills, with the ability to translate data into insights. Results-driven mentality, with a bias for speed and action. Exceptional communication, presentation and interpersonal skills. Ability to thrive in a multi-tasking environment and adjust priorities on-the-fly whilestill focusing on details and being analytical

Role & Responsibilities. About the Role:. Data Analytics Engineer is an Individual Contributor role who provides actionable insights to multiple stakeholders ( both internal and external ) & will be part of the centralized data team in Freight Tiger and owns both the compute & publish layer for all the products of FT. Key Responsibilities -. Data Analysis and Insights:. Analyze complex datasets to extract meaningful insights and identify trends, patterns, and opportunities. Collaborate with business stakeholders to define and refine data requirements. Provide actionable recommendations to support decision-making processes. Reporting & Visualization. Design, develop, and maintain interactive and insightful dashboards and reports in Power BI. Leverage Power BI features like DAX, Power Query, and advanced charting to create visually compelling and user-friendly reports. Ensure reports and dashboards are optimized for performance and scalability. Manage reporting layer (PowerBI), dashboards deployment and version control. Stakeholder Collaboration. Partner with cross-functional teams to gather and document reporting requirements. Communicate findings and insights effectively to both technical and non-technical audiences. Act as a liaison between business users and technical teams to ensure alignment. Data Governance And Quality. Maintain data accuracy, consistency, and integrity in all reporting solutions. Advocate for best practices in data visualization, analytics, and governance. Ensure compliance with organizational and regulatory data policies. Leadership And Mentoring. Lead and mentor junior analysts to develop their skills in data analytics and visualization. Promote a culture of data-driven decision-making across the organization. Tool And Technology Expertise. Stay updated with the latest advancements in Power BI and other analytics tools. Evaluate and implement new BI tools and methodologies to enhance reporting capabilities. Ideal Candidate. Must Have Skills-. Technical Expertise:. 5"“8 years of experience in data analytics and business intelligence. Proficiency in Power BI, Copilot, Summarize and custom visuals. Strong SQL skills for data extraction and manipulation. Experience with data modeling and ETL processes. Analytical Skills. Ability to interpret data and translate it into actionable insights. Expertise in analyzing business problems and developing data-driven solutions. Communication Skills. Excellent verbal and written communication skills. Ability to present complex data in a clear and concise manner. Preferred Qualifications. Experience with other BI tools like Metabase, Quicksight, Apache Superset and Tableau. Knowledge of data warehousing concepts and tools (e.g., Snowflake, Azure Data Factory). Exposure to Python or R for advanced analytics. Experience working any of the public cloud platforms like Azure, AWS, GCP. Familiarity with data governance frameworks and tools. Industry experience in domains like logistics, supply chain, finance, healthcare, or e-commerce. Good to have experience working with or understanding of machine learning models and GenAI

Role & Responsibilities. Be responsible for design, development, and testing of web applications. Investigate, prototype, and deliver innovative solutions to problem statements. Work in an Agile/Scrum environment to deliver high-quality software. Write high-performance, reusable code for UI components. Promote best practices (ex TDD, Clean Code). Participate in design and code reviews. Ideal Candidate. E. Possess web fundamentals such as HTML5, CSS and JavaScript. Good understanding of Restful APIs, authentication methods, etc. Good knowledge of ReactJS / AngularJS frameworks, Node and Express. Familiarity with state management libraries like Redux/Redux Toolkit, MobX etc. Understanding of web browsers and DOM. Appetite for learning and utilizing new and upcoming browser features such as Web Components, Shadow DOM, ServiceWorkers etc.,. Solid knowledge and understanding of object-oriented programming. Experience building full-stack applications is a plus. Knowledge of working with different databases (e.g. PostgreSQL, MySQL, MongoDB). Must be open to experimenting with new technologies. Strong communication and interpersonal skills

Job Title:Front-End Solution and Technical Architect (Web & Mobile). About The Role. We are seeking a seasoned and experienced Front-End Solution and Technical Architect with expertise in designing and delivering scalable web and mobile first applications. Work Experience in both web and mobile application development to lead the architecture, design and implementation of scalable, user-centric solutions.This role requires expertise in crafting seamless user experiences for mobile-first applications while ensuring compatibility across multiple platforms and devices. This role combines technical leadership, architectural design, and hands-on implementation to build cutting-edge solutions with geospatial capabilities for interactive and dynamic user experiences.This role demands a strong understanding of front-end technologies, frameworks, and best practices for web/mobile platforms and mobile-first principles. Establish a sustainable front-end ecosystem that empowers teams to deliver high-quality applications efficiently while maintaining consistency and performance. You will be leading and responsible for defining the technical direction, mentoring front end development teams, and ensuring high-quality delivery of projects. Key Responsibilities,Required Skills And Qualifications. Architecture and Technical Design. Define and implement scalable, secure, and maintainable front-end architectures for web and mobile platforms. Design and integrate mapping solutions, including features such as geocoding, routing, clustering, and custom overlays. Develop cross-platform solutions using modern frameworks like React.js and React ecosystem. Experience and Exposure to React Native, Flutter, or Angular will be an added advantage. Promote the adoption of autonomous development principles, enabling teams to work independently while adhering to shared architectural standards. Establish best practices for front-end development, including component-based design and dependency management. Technical Leadership. Define and drive the architectural vision for mobile-first front-end solutions. Collaborate with product managers, UX/UI designers, and backend teams to ensure a cohesive system design. Lead the technical direction of front-end development teams, ensuring alignment with architectural principles and best practices. Mentor and guide developers in advanced front-end and map integration techniques. Review and approve technical designs, implementation plans, and code for quality and performance. Mobile-First Strategy. Design and implement responsive, touch-friendly user interfaces optimized for mobile devices. Ensure performance optimization for low-bandwidth networks and mobile platforms. Front-End Development(Reusable Component Development). Proven experience in designing and maintaining shared component libraries. Build and maintain a centralized library of reusable components for mobile and web platforms. Ensure components are modular, accessible, and compatible across frameworks like React.js, React Native. Work closely with design teams to align components with design systems and branding guidelines. Optimize components for performance, scalability, and usability. Integrate front-end solutions with APIs and backend services. Dependency Management. Define and enforce strategies for managing third-party libraries and frameworks. Automate dependency updates, vulnerability scanning, and risk mitigation. Minimize risks associated with dependency conflicts and breaking changes through version control and proper dependency selection. Regularly review and optimize the dependency footprint to reduce bundle sizes and improve application performance. Autonomous Development Enablement. Foster an environment where teams can work autonomously by providing well-defined architectural patterns, guidelines, and reusable resources. Implement tools and processes that support decentralized decision-making while maintaining architectural integrity. Establish communication channels for knowledge sharing and issue resolution across teams. Build and Deployment Optimization. Design and implement efficient build pipelines for web and mobile applications using tools like Webpack, Metro, Vite, or Rollup. Knowledge of containerization tools like Docker for setting up development environments. Familiarity with CI/CD tools for automated builds and deployments (e.g., Jenkins, Gitlab CI). Collaborate with DevOps teams to create CI/CD pipelines that streamline testing, building, and deployment processes. Ensure smooth deployment of mobile applications (e.g., via App Store, Play Store) and web applications (e.g., CDNs, edge networks). Knowledge of cloud platforms (AWS, GCP, Azure). Map Integration Expertise. Implement advanced mapping features using APIs such as Google Maps, HERE Map, or similar mapping libraries. Build interactive maps with features like real-time location tracking, dynamic markers, polygons, and heatmaps. Ability to implement features like geocoding, directions, custom markers, clustering, and overlays. Ensure maps are optimized for performance, responsiveness, and seamless user interaction across devices. Collaboration and Solution Delivery. Evaluate technical requirements and provide detailed implementation roadmaps. Collaborate with stakeholders to translate business needs into technical specifications. Manage timelines and deliverables for front-end development projects. Work closely with UI/UX designers to deliver intuitive and visually appealing interfaces with integrated map components. Collaborate with back-end teams to define data structures and API contracts for geospatial data. Partner with stakeholders to ensure technical solutions align with business objectives and customer needs. Performance Optimization. Optimize web and mobile applications for speed, scalability, and resource efficiency, particularly for map-heavy interfaces. Use techniques such as lazy loading, caching, and clustering to handle large datasets on maps. Testing and Quality Assurance. Ensure the delivered product is reliable, maintainable, and provides a high-quality user experience. Establish and enforce coding standards, best practices, and documentation. Optimize front-end performance using techniques like lazy loading, asset compression, and code splitting. Incorporate a comprehensive testing strategy, from unit tests to end-to-end (E2E) tests, as well as continuous monitoring for performance, security, and accessibility. Define and implement testing strategies for map features, including edge cases for geospatial data. Use tools like Jest, Cypress, Detox, and Appium for automated testing of web and mobile platforms. Strong debugging skills using tools like Chrome DevTools, React DevTools, and mobile debugging environments. Security and Accessibility. Implement secure practices for handling sensitive application data (e.g., token-based authentication for API calls). Ensure map and application interfaces comply with accessibility standards. Architectural Knowledge. Strong understanding of component-based architecture, micro-frontends, Modular development and cross-platform solutions. Knowledge of Server-Side Rendering (SSR), Static Site Generation (SSG), Backend for frontend (BFF) and Progressive Web Applications (PWAs). Familiarity with integrating geospatial data services (e.g., GeoJSON, shapefiles) and APIs. Experience with monorepos. Strong knowledge of responsive design principles and mobile-first development. Familiarity with RESTful APIs, GraphQL, and headless CMS integrations

Our growth plans:. We process close to 4% of the country's freight on our software platform. Our goal is to get to 20% of the country's freight by 2028. This gives us a birds eye view of the market. Were already the largest road freight technology platform in the country and we plan to build on this base to drive growth in software, freight marketplace and supply chain financing to get to a 100M USD revenue by 2028. About the Role:. We are looking for an experienced Delivery Manager- B2B Customer Integration with 5+ years of expertise in managing customer-facing projects and integrations. This individual will be responsible for leading the delivery of our product to clients, ensuring the successful alignment of business processes, customer integration, and optimal product deployment. The Delivery Manager will serve as the main point of contact for customers throughout the project lifecycle, from initial requirements gathering to post-delivery support, while working closely with internal teams to deliver high-quality outcomes. Key responsibilities:. Project Delivery & Management:. Lead the delivery of B2B customer integration projects, ensuring that client requirements are met and the product is integrated seamlessly within the customers business processes. Manage end-to-end delivery, including project planning, execution, monitoring, and closure, ensuring the successful completion of customer integrations on time and within scope. Oversee project timelines, deliverables, and resources, managing risks and dependencies to ensure smooth project execution. Customer Relationship & Stakeholder Management:. Act as the primary point of contact for customer interactions, building and maintaining strong relationships with key stakeholders, including senior executives and decision-makers. Understand customer business needs and ensure that solutions are tailored to meet their specific objectives, providing continuous updates and transparency throughout the delivery process. Business Process & Integration Expertise:. Leverage deep understanding of customer business processes to guide the integration of our product into their workflows, ensuring both technical and operational success. Collaborate with customers to understand their integration requirements, challenges, and goals, and translate these into actionable project plans. Cross-functional Team Leadership:. Lead and coordinate cross-functional teams (including product, technical, and support teams) to ensure alignment on customer requirements, integration goals, and deliverables. Manage and support internal resources, ensuring the timely availability of expertise and assistance to meet customer expectations. Continuous Improvement & Quality Assurance:. Drive process improvements in project delivery and integration, ensuring high levels of efficiency, accuracy, and customer satisfaction. Identify and implement best practices, tools, and methodologies to enhance project management and delivery quality across the team. Risk Management & Issue Resolution:. Proactively identify potential risks or issues related to customer integration projects and work with stakeholders to develop mitigation strategies. Provide timely resolution to escalated issues, ensuring customer concerns are addressed swiftly and effectively. Training & Knowledge Transfer:. Oversee the training and knowledge transfer process to ensure that customers are well-equipped to use the product effectively post-delivery. Work with internal teams to provide training materials, documentation, and customer support to ensure successful long-term product adoption. Preferred qualifications:. 5+ years of experience in a customer-facing delivery or project management role, with a focus on B2B customer integrations and business process management. Strong understanding of the integration lifecycle, from requirements gathering through deployment and post-implementation support. Proven experience in managing large, complex projects and working with cross-functional teams to deliver solutions that meet customer needs. Expertise in translating customer business processes into technical solutions, ensuring product alignment with operational workflows. Excellent communication and leadership skills, with the ability to engage with clients at all levels, from operational teams to executive leadership. Strong problem-solving abilities, with a proactive approach to managing challenges and driving solutions. Ability to handle multiple projects simultaneously, ensuring high-quality delivery within timelines and budgets. Familiarity with project management methodologies (e.g., Agile, Waterfall) and tools (e.g., Jira, Trello, MS Project). Technical aptitude and understanding of APIs, system integrations, and data flows (technical background is a plus, but not required). Bachelors degree or equivalent experience in business, technology, or a related field. Preferred Skills:. Experience with SAP, JIRA, JAVA, Custom APIs. Knowledge of CRM, ERP, or other business systems integration. Project management certification (e.g., PMP, Agile)