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Adani Digital Labs
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Loyalty Manager

Loyalty Manager

Adani Digital Labs

4 - 10 years

0 Lacs

haryana

Posted:2 days ago| Platform: Shine logo

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Skills Required

partnership management stakeholder management strategic thinking communication project management loyalty programs analytics pl ownership growth interventions product roadmaps customer trends program restructuring problemsolving managing partnerships product roadmap development customer engagement strategies datadriven decisionmaking

Work Mode

On-site

Job Type

Full Time

Job Description

You will be responsible for managing the profit and loss of the loyalty program in order to meet financial targets. Your key duties will include developing and implementing strategies to increase the number of loyal users on the platform, identifying and managing partnerships crucial for growth interventions, and collaborating with product, marketing, and analytics teams to align on business objectives. Additionally, you will be tasked with creating and managing product roadmaps to support the growth of the loyalty program and analyzing customer trends to enhance the program. To excel in this role, you should have proven experience in managing P&L and driving business growth, possess strong strategic thinking and problem-solving skills, and demonstrate excellent communication and stakeholder management abilities. Experience in creating and managing partnerships, as well as the ability to develop and execute product roadmaps, are also essential. Basic project management skills would be a plus. Preferred skills for this position include experience in loyalty programs or customer engagement strategies, as well as familiarity with analytics and data-driven decision-making.,

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Loyalty Manager