About Quboid Quboid is a full-stack AI loyalty and engagement platform that enables brands to launch interoperable loyalty tokens. With over 30 global brands and 2.5M+ users on the network and backed by stellar investors such as Peak XV, AVA Labs, and Woodstock, Quboid powers seamless consumer interactions across ecosystems through Qurious AI , an in-built token exchange, and dynamic engagement layers. We work at the intersection of AI, blockchain, and consumer engagement, helping brands transform how they reward, retain, and engage their customers. About the Role We are hiring a Customer Success Associate to manage client relationships, campaign operations, and growth opportunities as we scale our managed services. You’ll be the bridge between our technology and our customers, ensuring smooth onboarding, ongoing support, and measurable results. This role is ideal for someone who is detail-oriented, proactive, and confident in communication, with a passion for building long-term client success. Key Responsibilities Client Support & Communication Act as the primary point of contact for client queries across WhatsApp, email, and calls Guide clients through onboarding, setup, and adoption of Quboid workflows Maintain consistent, clear communication to build trust and long-term relationships Campaign & Operations Management Deploy template-based campaigns, loyalty programs, and managed service workflows Coordinate redemption catalogs, coupon management, and integrations (Shopify, reward partners, etc.) Ensure smooth execution of post-purchase engagement, reward redemptions, and upsell campaigns Analytics & Reporting Prepare weekly and monthly performance reports on campaign outcomes, member growth, and redemptions Share actionable insights in a clear and client-friendly way Customer Success & Growth Spot upsell opportunities for new features, engagement tools, or expanded services Support marketing pushes through mentions, co-branded campaigns, and catalog updates Skills & Requirements Graduate with 1–3 years of experience in customer success, client service, or operations Strong communication skills in English (verbal and written) Comfortable with Google Sheets/Excel, PDFs, and creating clear client-facing reports Quick learner with the ability to adapt to loyalty workflows and campaign tools Organized, reliable, and able to manage multiple client accounts Startup mindset: proactive, resourceful, and able to work independently Culture & Benefits At Quboid, you’ll be part of a remote-first, innovation-driven culture where experimentation and ownership are encouraged. You’ll gain exposure to AI-native loyalty and engagement programs for leading brands, with a growth path into senior Customer Success and Operations roles as we scale. We offer : Competitive compensation Flexible PTO Opportunities for rapid career growth in AI and loyalty tech
Company Description Quboid, backed by leading venture capital firms such as Peak XV Partners (formerly Sequoia Capital India) and Woodstock Fund, operates at the cutting edge of Artificial Intelligence (AI) and Web3 technologies. The company addresses inefficiencies in the $500 billion global loyalty market by transforming traditional loyalty points into liquid, interoperable digital assets using a decentralized token liquidity and settlement network. With its high-performance blockchain, QChain, and innovative AI-driven tools like the Quboid Studio, Quboid Club, and Qurious AI, the platform enhances customer engagement and ROI for brands while offering consumers more valuable and flexible reward options. By fostering a transparent and innovative ecosystem, Quboid is shaping the future of loyalty programs and driving value for both brands and consumers. Role Description As a Loyalty Manager, you will work closely with brand teams to design, run, and optimise loyalty and engagement programs. You’ll bring your past experience in managing loyalty programs and apply it to help brands think more clearly about user journeys, reward structure, communication flows, and program ROI. You’ll work cross-functionally with product, growth, and client teams to ensure every loyalty initiative runs smoothly end-to-end. This role asks for someone who has already “been in the trenches” — someone who knows what actually moves loyalty metrics, not just what reads well in playbooks. Qualifications Demonstrated expertise in Loyalty Programs and deep understanding of Customer Loyalty principles, strategies, and trends Strong Analytical Skills to evaluate program performance and derive actionable insights Sales and relationship-building experience to collaborate with cross-functional teams and align loyalty goals with business objectives Project Management skills to oversee loyalty initiatives, ensuring smooth execution and timely delivery Strong communication and interpersonal skills to engage with stakeholders, both internal and external Prior experience with Web3 technologies or blockchain is a plus Bachelor’s degree in Business Administration, Marketing, or a related field
About Quboid Quboid is a full-stack AI loyalty and engagement platform that enables brands to launch interoperable loyalty tokens. With over 30 global brands and 2.5M+ users on the network and backed by stellar investors such as Peak XV, AVA Labs, and Woodstock, Quboid powers seamless consumer interactions across ecosystems through Qurious AI , an in-built token exchange, and dynamic engagement layers. We work at the intersection of AI, blockchain, and consumer engagement, helping brands transform how they reward, retain, and engage their customers. Role Description You’ll help Quboid execute on-ground and online experiments inside your college - GTM tests, A/B experiments, product insights, student funnel studies, and mini-activations. This role is for students who like running experiments, talking to people, analysing behaviour, and seeing measurable outcomes. You’ll operate like a junior growth analyst inside your own campus. Key Responsibilities Run small GTM experiments within your college Execute A/B tests and track impact Analyse student behaviour and surface insights Conduct user interviews and structured feedback loops Lead micro-campaigns, activations, and student outreach Coordinate weekly goals with the Quboid team Present findings in a clean, metrics-first format What We Expect Strong ownership and bias for action Comfortable talking to users and gathering real feedback Good analytical thinking Willing to run on-ground or digital experiments on campus Clarity of communication and tight reporting Compensation Fixed + Variable 80%+ of total pay is performance-based variable (Rewards tied to outcomes, quality of execution, and experiment impact) Certificate of internship Duration - upto 2 months Who Can Apply Current college students (any campus in India) Students interested in growth, product, marketing, data, or experimentation Fast movers who enjoy solving problems with structure MBA students are welcome if they are currently enrolled Location Pan-India - work directly from your college campus.