PA to Director

Key responsibilities:

1. Executive support

• Manage the Director’s daily schedule, travel, international meetings, and correspondence.
• Serve as the primary point of contact for all communications to and from the Office of International Affairs and Marketing.
• Prepare drafts, presentations, minutes, and follow-up notes for strategic discussions and partnership meetings.
• Ensure seamless coordination between the Director and domestic/ international departments, embassies, travel facilitators, and partner institutions.
• Maintain confidentiality and handle sensitive information with utmost discretion.

2. Collaboration and coordination

• Assist in establishing and maintaining relationships with foreign hospitals, healthcare agencies, insurance facilitators, and embassies.
• Support the development and execution of Memorandums of Understanding (MoUs), tie-ups, and referral programs with international institutions.
• Coordinate logistics and documentation for visiting foreign delegations, patient groups, and medical tourism facilitators.
• Monitor correspondence and follow-ups on overseas leads, queries, and patient cases.

3. Business Development

• Assist in the creation, review, and tracking of marketing campaigns targeting international audiences.
• Support in collating reports, analytics, and insights on patient inflow, country-wise engagement, and referral patterns.
• Coordinate with digital marketing, PR, and communication teams to align messaging with Heritage’s global brand image.
• Prepare marketing decks, brochures, and briefing notes for international presentations and conferences.

4. Liaison and reporting

• Liaise with departments such as Administration, Coordination, Billing, and Marketing to ensure smooth coordination for international patient services.
• Support implementation of initiatives launched by the Director’s office for global outreach and patient connect. Desired Qualifications and Experience
• Graduate/ Postgraduate in any discipline; preference for candidates with qualifications in Healthcare Management, International Business, Marketing, or Communication.
• 3–6 years of experience as an Executive Assistant, Coordinator, or Strategic Support professional, preferably in a hospital, healthcare consultancy, or international marketing environment.
• Exposure to medical tourism, global healthcare collaborations, or patient facilitation services will be an added advantage.
• Strong proficiency in MS Office (Word, Excel, PowerPoint) and familiarity with CRM or hospital MIS tools.
• Excellent command over English (written and spoken); knowledge of an additional foreign language (Arabic, French, etc.) will be a plus. Key Competencies
• Exceptional organizational and multitasking abilities
• Professional demeanor with cross-cultural communication skills
• Analytical mindset with data interpretation ability
• Strategic follow-through and initiative-driven execution
• Discretion, dependability, and high sense of ownership
• Ability to thrive in a dynamic, fast-paced healthcare environment

Job Type: Full-time

Pay: ₹13,986.89 - ₹36,884.80 per month

Work Location: In person